- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear GRMITCH018, Thank you for taking your time and writing feedback on LevelUp Casino. We are grateful for kind words about our\website design and wide selection of games. Our team is doing our utmost to fulfill the requirements of our players and make our casino better and better. Moreover, we do appreciate our players, and we are constantly improving our promo system. Stay tuned for something new! Keep your fingers crossed and hope to see you again and again! All the best, LevelUp Casino Team
LEVELUP is strong and shows many other big operators how to run an online casino. Especially the handling, i.e. the quality of the customer support, has suffered a lot at online casinos in recent years. Which can only be attributed to the mass of newly acquired players. LEVELUP does not seem to be affected by this to me. For years, I have experienced a very friendly approach and the feeling of being perceived as a human being.
To the casino: The game selection is very good. However, I just miss game providers like Merkur and Stakelogic. But that is something I really can live with.
The promotions are constantly coming up with new things to keep both low rollers and high rollers entertained.
There is hardly anything negative LEVELUP Casino. The only annoying thing is that they still use bonus turnover conditions on cash rewards and on winnings from free spins offers, which hopefully will be abolished soon.
Dear CRAZY6688, We would like to thank you for such a positive 10-Star review! We are pleased to hear that our efforts are not in vain and that you are fully satisfied with the experience of playing in our casino. The fact that you rated our casino so highly is much appreciated. Thus, we want to thank you and are waiting in our casino again! Moreover, we would like to inform that games from Merkur provider can be player on our website, and we will do our best to enrich the range and availability of our games. We hope that you will continue having the best experience with us. May the luck and fortune always be with you :) Warmest regards, LevelUp Casino Team
LevelUp Casino has become one of my favorites for me. All providers and slots that I need are in the casino. Another big plus is that LevelUp has its own application, which is very convenient. And of course, I really like to receive no deposit gifts in the form of free spins from LevelUp.
I don't like that the support works only in English, although in all other casinos you can choose the language. For me personally, it's not convenient. Even now, it has become difficult for players from Russia to replenish their casino account. Casino LevelUp can be paid by Skrill, Neteller, which does not work for players from Russia. I would like to add replenishment in LTC, BCH cryptocurrency.
Dear S4ASTLIVYI, We appreciate such nice words. It is really important for us to hear that the players are satisfied after visiting our Casino. We are happy to hear that you liked our mobile app, a great choice of games, and our generous bonuses. We would like to inform you that our official support language is English. However, we may use translation tools for communication, but we cannot guarantee the accuracy of the translation. Regarding our deposits methods, we do have CoinsPaid as a payment method, and you can use cryptocurrency for deposits and withdrawals. However, we will take into account your feedback, and this will definitely help us to work on these areas. On behalf of all our team, we want to wish you a good luck all way forward. Let it be on your side all the time. Warmest regards, LevelUp Casino Team
Verification: took less than an hour
Cashouts: take less than 10 minutes, every single time, even with a bonus
Promos: a bazillion of bonuses every single week with a wager of 40
VIP: is really neat
Support: always willing to help, no matter the issue
Slots: Always up-to-date with the newest release, solid 10/10 for that
Unfortunately, there are a fair bit of popular games that are low RTP which is truly a shame.
But besides that, there's nothing negative I could mention about LevelUp.
Dear POTATOHEAD, Thank you for a review! Our team is pleased with your words, It is nice to hear, that you are satisfied with our staff, selection of games and bonuses. Moreover, we want to tell you that we strive to enrich the range and availability of our games. It is a matter of the greatest importance for us to ensure that our players are having a great time and lots of fun when playing with us. Wishing you lots of fun when playing with us! Warmest regards, LevelUp Casino Team
Absolutely the best casino to play at.
Bonus terms acceptable, chat is quick and helpful. Withdrawals are SUPER fast.
I really love this casino.
Great selection of games.
If you add a deposit limit make sure that you take into account the daily weekly and monthly and change all of them because otherwise you will have to go back and wait 24 hours to change each princeton's if you put $30 daily you have to go in and put above $30 in the monthly and weekly sections.
LIKE
Dear MRHANS101, Thank you for your positive review and welcome on board! We are happy to hear you are satisfied while playing with us. Our team will go on working to be the best for our players, and we are sure that you will get only great experience and amazing offers in our casino. The personal limits can be set for the player's safety, and you have to make sure that all limits are set in all currencies attached to the gaming account for a smooth work of them. If you have any additional questions, feel free to contact our support team! Wishing you good luck! Warmest regards, LevelUp Casino Team
Like the bonuses and. Good selection of games. Always interesting promotions and good lot of ways to bank. I think there's good incentive to level up.
Think Staff on live chat could be better towards players and slightly more in the know. Don't treat VIPs as good as some casinos waiting days for a VIP manager to respond to your request
Dear UNICORNLAU, Thank you for sharing your opinion of our casino! We are glad that you like the selection of our games and bonuses and our website overall. The support team is here 24/7 to give you qualified assistance. In addition, we strive to provide the most satisfying and exciting experience to you. We do appreciate our players, and we are constantly improving our VIP system. Stay tuned for something new! Wishing you a wonderful game and great wins! Kind regards, LevelUp Casino Team
I recently got acquainted with the Level Up casino, everything is very cool, a large selection of providers, a lot of cool slots, polite support responds quickly. I hope my emotions with you will be only the best.
There's nothing bad to say. I would sometimes like no deposit bonuses, in general everything is super. I hope you will please us with various bonuses in the future
Dear VLADIMIRISO, We appreciate such nice words. It is really important for us to hear that the players are satisfied after visiting our Casino. We are happy to hear that you liked our support team and our games. Moreover, we want to tell you that we strive to enrich the range and availability of our games. It is a matter of the greatest importance for us to ensure that our players are having great time and lots of fun when playing with us. Regarding bonuses, we do value our players and constantly giving bonuses and providing special offers via email. However, we will take into account your feedback, and this will definitely help us to work on these areas. On behalf of all our team, we want to wish you a good luck all way forward. Let it be on your side all the time. Warmest regards, LevelUp Casino Team
LevelUp is my favourite casino. The customer service is super. The cashout is very fast. The selection of providers and games is very good. There are plenty of promotions and free spins and good play conditions. By the way, I have been playing here regularly for a year and this is the only casino where my balance is in surplus. Level up casino is the best casino online.
I have had no bad experiences. There are only the positive experiences described above. I would love to write if there were any but none. :) Good luck to everyone!. Just this. All is fine.
Dear AGAMIS030178, Thanks a lot for your review! We are thrilled to hear your feedback about our live chat service and overall impression of our casino. It is our first priority to assure that our players are happy with their gaming experience and having great time playing with us. We wish you amazing emotions in our casino and incredibly big winnings! Warmest regards, LevelUp Casino Team
Lots of awesome providers with many games and good bonuses. Just wish I had money more often to play. I don't know what else to say except to try it cause you'll love it
Needs more promotions throughout the week and maybe bigger bonuses and different categories for 5-10¢ spins and 5-25 lines and 100+ lines etc. Good luck to everyone.
Dear KIWIBLONDE16, We appreciate that you took the time to share your feedback with us! Thank you for pointing out our bonuses and variety of games! Our team works on improving the quality of service day in and day out and your feedback will definitely help us to work on these areas, as we appreciate every one of our customers. Sincerely wish you the best of luck and a lots of winnings! Kind regards, LevelUp Casino Team
I have had a pleasant experience playing the games on Level Up casino, with so many varieties. I am also pleased with the support from the chat team, every question has been quickly answered and resolved. Very quick withdrawal time!! Best casino!!
Wish there was more bonus during the weekdays! There are only 2 options, and you can only use the bonus code twice a week, considering how much money and time I spend.
Dear SARIM, Thank you for taking the time to write a positive review about our casino! It is really important that the wide variety of our games appeal to you. Thank you for your kind words about our live support. We value each and every player, and we are working to provide you with the best experience in our casino and to improve our services. Regarding bonuses, we do value our players and constantly giving bonuses and providing special offers via email. However, we will take into account your feedback, and this will definitely help us to work on these areas. Let the luck and fortune always be on your side! Kind Regards LevelUp Casino Team
LevelUp Casino News
Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.
What do you get when you combine all the colours of early autumn with the best online casino deals? Mix ‘em together, and you get the Wurst Promo Ever!From 27 September to 7 October, you can take up to 12 bonus deals at some of our finest online casinos and enjoy the chill cosiness of our favourite season!1 Season, 10 Days, 12 Bonus Deals!Against the background of pretzels falling gently from the sky and the cheerful accordion melody, we invite you to the Wurst Promo Ever:From 27 September to 7 October, explore the selection of 12 festive bonus deals!Whether you like a solid welcome bonus in the style of Bratwurst or the more elusive yet exclusive Weisswurst casino deal, these 12 online casino are definitely serving it, so...Join Our October Festivities!You know the date and the time, so it'd be a shame to miss it! Grab a moment of your time until 7 October and fest-up in our absolutely, definitely, die wurst campaign ever!Good luck!
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We know not all casino names are literal but… in the case of LevelUp Casino you really can level up! In fact, their brand-new loyalty program comes with several cool quirks that you’ll be pleased to learn all about and start taking advantage of. How does “additional opportunities to win Free Spins” sound? That and more awaits in LevelUp’s new loyalty program.Ready to dive into the intricacies of the program with us? Let’s go!How Does the LevelUp Casino Loyalty Program Work?As soon as you’ve made your first deposit you’re part of LevelUp’s loyalty program. How does it work? Why, you play with real money and earn redeemable comp points. Then, as you continue to play casino games at LevelUp Casino, you’ll be earning more comp points, casino bonuses, and other prizes and rewards.After registering at LevelUp Casino, you can go through the “Welcome, newbies” missions at your own pace!For the first 60 days after registering at LevelUp Casino, you’ll be able to go through 15 different “Welcome, newbies” missions all at your own pace. In order to complete the missions, there are various actions to do, such as verifying your email, making deposits, and playing certain casino games, just to name a few. As you further move through these missions, you’ll be able to learn additional comp points and even no deposit Free Spins! Just remember: only real money bets count in the missions.Additionally, always make sure to read LevelUp Casino’s Terms and Conditions and know exactly what you need to do in order to redeem these prizes.Sign Up at LevelUp Casino and Good Luck!Ready to give LevelUp Casino’s brand-new loyalty program a go? Head over there, register for an account, start earning your comp points and… good luck!
Easter is one of our favourite holidays at AskGamblers, and we can’t tell you just how many chocolate bunnies we’ve eaten, waiting for it to come! But, there’s more to it than enjoying sweet, sweet chocolate (is there, though?)We sprung into action and prepared promo offers for this year’s chocolate-filled Easter, and there’s still enough time to choose one of the delicious bonuses. How Many Chocolate Bunnies Have You Eaten? This time around, we haven’t put all our eggs in one basket. Instead, we’ve partnered with 12 online casinos to offer you the best Easter casino bonuses — from welcome packages to no-deposit bonuses and more! As we announced in our Easter Promo, the official offer started on 25 March and ends on 1 April. If you missed our announcement a few days ago, there’s no reason to be hopping mad! There's still enough time to get cracking and claim the egg-citing bonuses. The beauty is that you aren’t limited to the number of bonuses you can pick, just like we aren’t limited to the number of chocolate bunnies we wish to eat. The more important question is: “How many chocolate bunnies have you eaten?”Happy Easter From Our AskGamblers Team!From all of us at AskGamblers, we wish you a Happy Easter! We hop(e) your holiday is as sweet as ours. Regardless of your traditions, we wish you to spend Easter peacefully, surrounded by the people you love. If you decide to try your luck with one of our promo offers, remember to read the Terms and Conditions before you register. And yeah, learn from our mistakes — don’t eat too many chocolate bunnies. We don’t regret it, though.
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The site runs smoothly and is very user friendly, it uses many different gaming providers which then allows the site to have a wide selection of games to cater to all your needs
My only dislike is the free spins given. This is more of a general dislike for all casinos. I don't want anything less than 100 fs and having them at the lowest bet is annoying. I don't even bother with them half the time.