- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear JESS88ICA, To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience. Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible. If you have any difficulties, we kindly ask you to contact our support team, and we will check if something cool is available for you! Our team sends you their love and wish you the best of luck ;) We are looking forward to seeing you again! Kind regards, LevelUp Casino Team
The best page of casino slots machines, great bonuses and great games. Easy for deposits and for withdrawals. I like so much the majestic king game on this page, is very funny, and very lucky to all the people :)
The page is very good, sometimes it takes a while to load the games but if it works perfectly, the wagering minimum is low, sometimes the bonuses of the game are not so good but it is just a matter of waiting and everything improves, I hope they continue to improve.
Dear M3L143, Seeing that you had a 10-Star experience is the best thing we could hope for! We really appreciate you being our player and shared the word about us. Our team is flattered by the fact that you liked our bonus offers, verification process and our website overall. This is a great incentive for further improvement and professional growth. Thank you for staying with us and wishing you good luck! Warmest regards, LevelUp Casino Team
Large amount of games, format is easy to use and very quick loading. If ever had to use the chat it’s very quick response. Great bouns and plenty to be able to play.
There isn’t much to say about dislikes, other than haven’t withdrawn yet or won a huge amount to be able to withdraw. Haven’t verified my account yet.
Dear STORM88886, Thank you for your review and feedback! We are happy to see that you enjoyed surfing our website as well as chatting with us. Thanks for pointing our bonuses too. We do our best to provide each player only with positive emotions and fantastic experience. Wish you a gratifying time in our casino! Warmest regards, LevelUp Casino Team
I registered at levelup casino and received no deposit free spins for registration, which I successfully wagered and after making a deposit I received my winnings, my account was quickly verified, and the withdrawal of connections also turns on very quickly. I really liked the attitude to the client and the high blood solutions to any issues. conditionally 10!
Dear SEVAS777, Thank you for sharing your opinion of our casino! Congratulation on your winnings! We are glad that you like a quick verification process and our website overall. The support team is here 24/7 to give you qualified assistance. In addition, we constantly strive to provide the most satisfying and exciting experience to you. Stay tuned for something new! Wishing you a wonderful game and great wins! Warmest regards, LevelUp Casino Team
I've registered in levelup recently, but I feel I definitely stay here for some time, I am interested in trying to reach some vip status, as they have private freerolls, faster cashouts and personal gifts, and 20 step quest on their site, for playing. I can earn reward for each level, and it attracts me to play more often, will test how far I can go.
The site is too blacky I would say which is a bit annoying but I guess it is fine, after some time eyes get used. And a bit sad that all welcome bonuses are capped with 100$ amount, could be a bit more, but whatever.
Dear DRAGON21, Thank you for your positive review and welcome on board! We are happy to hear you are satisfied while playing with us. Our team will go on working to be the best for our players, and we are sure that you will get only great experience and amazing offers in our casino. We will take into account your feedback, and this will definitely help us to work on these areas. Wishing you good luck and thank you for being with us! Warmest regards, LevelUp Casino Team
This casino has excellent service, representatives are always available, kind, patient, and knowledgeable. Unlike other casinos, verification went smoothly and after that amazingly fast withdrawals and cash out. Initially I believed it was one or two-times thing to keep me (I was new) but it has been consistent all along) - maximum of several hours for withdrawal to be processed, I like choice of games and graphics.
To while bonuses are generous during the weekend, on weekdays very restricted. Also, should be more tournaments, when playing with bonus I understand there is a cap on the amount of bets, but too many games are restricted.
Dear ALISA53, Many thanks for reviewing our casino and sharing your experience! We appreciate our players and strive to meet with all their needs. It is our principal aim to provide players with comfortable and exciting playing. One of the main things for players is a fast and easy withdrawal process, which we always try to ensure. We value each and every player, and we are working to provide the best experience in our casino. Thank you for the feedback. We promise to do our best to keep it up and even overcome your expectations. Wishing you only good luck ahead and thank you for being our customer! All the best, LevelUp Casino Team
It has a great selection of games to choose from. The technical side of the website has been quick and issue free. Unlike some other sites I have yet to have any issues with games loading. The games to me have appeared to be fair and there are some amazing bonuses/jackpots that are actually possible to win.
The minimum deposit is $15. There aren't many rewards or free "bonuses" for being a depositing member. You have to choose a bonus prior to depositing and to my knowledge all the those bonuses have maximum cashouts
Dear RLISAB, Thank you for the pleasant words about our online casino! We appreciate that you are satisfied with our website design and our games. Moreover, we are eager to mention that our team is working on a variety of our providers. It is our goal to make the time with our casino enthralling. We would like to point out that if some bonuses have a maximum cashout limitation, this information will be indicated on our website in the terms of the promotion or in our emails with special bonus offers. We do have a lot of promos without such limitations, and you can enjoy them to the fullest. Let the luck always be on your side! Warmest regards, LevelUp Casino Team
Level up has good customer service. Good verification with patient staff happy to take you through. Good variety of slots. Healthy free games and bonuses. Get good returns and good value for money as in how long it lasts.
Dear GMJL74, Thank you for taking the time to write a positive review about our casino! It is really important that the wide variety of our games and verification process appeal to you. Thank you for your kind words about our live support. We value each and every player, and we are working to provide you with the best experience in our casino and to improve our services. Let the luck and fortune always be on your side! Kind Regards LevelUp Casino Team
Casino is a great place for boring evenings, a wide range of games and deposit bonuses or not. Communication with customer service is simply brilliant, short response times. I heartily recommend 😊😊
Dear TRIEXIE, We are grateful for kind words about our Casino. Our team is doing our utmost to fulfill the requirements of our players and make our casino better and better. We are also eager to thank you for praising our support team. It means the world to us knowing that our customers are satisfied with the service we provide. We sincerely wish you the biggest luck ever and hope that you will keep playing with us. Kind regards, LevelUp Casino Team
It is really one of my go to online casino sites, it has all my favourite games and a big variety so you will never get bored. It also has quest that you can receive bonus spins or other advantages. I recommend this site to all my playing friends.
I don't really have any big issues but it would be more intriguing if there were a more variety of bonuses or side missions to reward players who play often even a bonus for referring friends would be nice.
Dear FREEZA, We sincerely appreciate such a positive review of our casino! Our team is flattered by the fact that you enjoyed our bonus offers and selection of games. It means the world to us knowing that our customers are satisfied with the service we provide. We hope that playing in our casino will continue bringing you only positive emotions. Thank you for staying with us! All the best, LevelUp Casino Team
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I have been a frequent player of this casino and have constantly been refused loyalty spins or anything a loyal player should receive, there's nothing keeping me at this casino as a player anymore because I'm sick of always being told I can't be offered anything when I deposit a fair amount of money each time I play