- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Capitulation , Thank you very much for your feedback. It means the world to us knowing that our customers are satisfied with the service we provide. Our development team is working day and night to make LevelUp a better place for our customers and strive to enrich the list of games and providers so that our players can have a great experience in our casino. We understand that the withdrawal process is not always pleasant, and it can take some time, but it's required only for security purposes. Moreover, we would like to point out that if there is no need for additional documents, we try to process the withdrawal as soon as possible. It is of utmost importance to us that the experience for our players is pleasant. Wholeheartedly wishing you that luck will always be with you! Best Regards, LevelUp Casino Team
Overall rating: 9.5/10 - due to a few issues I had. Definitely worth playing on here, hoping you won't get into any trouble or run into the same issues.
My experience here has been excellent! Though I had some annoying parts which I didn't clearly understand.
LevelUp casino offers a huge catalog of slots and providers, it's more than enough to not get bored easily.
Their games pay out well, and it feels very fair to play on here, I had my best runs ever so far, and my first withdrawal of 1000€ on this site!
Depositing should be possible for anybody, as enough methods, from FIAT to Cryptocurrencies, are able to be used.
Their Welcome bonuses for the first 3 deposits are good, not the absolute craziest but acceptable and enough to fill one's needs.
After the welcome bonuses, they offer a nice package of bonuses to use with a code on a deposit, which is a weekend exclusive, weekly exclusive and one to be used during any point in the week if the weekly exclusive was used before. These are match bonuses plus free spins, with a "standard" x40 wager condition.
Another one is a "Provider of the month" code, which is a Free spins-only bonus with a nice wager condition of x20, which grants Free spins depending on how much was deposited.
Free spins are always granted in packs - one on the day of the deposit, and 24 hours after the initial deposit (and continuing after.
As for their "reward" program, one collects points to exchange and level up to get Free Spins and Low wager bonus money. 20 Euros in bets is one of these points, which is by far not the worst exchange rate I have seen so far, I am satisfied with what they offer, though it takes some time to level up again from a certain point.
I have no experience with their other VIP program which is offered, by a VIP manager, etc as I don't play that much
Withdrawing is relatively quick, I did so over eWallets as I can receive money much quicker than over the normal bank transfer.
For mifinity it takes about 30 minutes to an hour, with the default bank transfer it's been 9 in the morning on the next workday for me.
I had a few issues with my first withdrawals, which I explain further in the negative section, after everything was solved, it was issue free. Verifying the account also was relatively quickly done.
The support has mostly been helpful and relatively quick to respond, I have not had a bad experience so far.
I kind of dislike the "pack" system in which free spins are granted as it keeps one playing over more days (probably the reason and a good move for a casino). I would rather have 200 free spins at once, not 50 given each day over 4 days.
I don't know if only I have this problem either: many bonuses are not activated automatically, but have to be by the support for some reason.
My first withdrawal: it had taken a good while for the withdrawal to be looked at. Then it was Declined, without receiving an email or anything else. I was apparently not fully verified, I messaged the support and sent in the documents again, once it got through I hoped for peace.
The second withdrawal, again, took a few hours to get out of the pending. I was surprised, tried it again, and it was rejected again.
I messaged the support after sending in a screenshot which I thought I could've forgotten, and I was told this:
"I asked the financial department and you should just try to withdraw until it gets accepted"
That's been a reason for me to not play here for a bit, taking a break basically, as it had really annoyed me, also because it's a rude thing to do, as many people would likely go ahead and play their winnings to less or even zero.
Dear STEINECHSE, We appreciate you taking time and saying such kind words about our online casino. Our team is sincerely pleased to hear that you like the variety of our bonuses, that you are happy with the gaming experience and that of rapid withdrawals. We are doing our absolute best to provide you with fast and qualified service, to ensure that you are having a great time at LevelUp Casino. Let us begin by congratulating you on your winnings! Furthermore, we want to point out that your cooperation during the verification process is hugely valued. The withdrawal process is not always pleasant, and it can take some time, but it's required only for security purposes. We will definitely take into account your feedback as it is our main goal to keep our players entertained. Hope you will have great emotions and big wins. Wish you all the best! Kind regards, LevelUp Casino Team
Fast withdrawal, fun games, wide variety, amazing customer support, the best place to play, and have a good time. Thumbs up for the team. Fast loading and no lag
Dear CHAMP, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Our team sincerely appreciates your kind words about the high level of our service, as we are working hard to make it even better for our players. We wish you amazing emotions in our casino and incredibly big winnings! Kind Regards, LevelUp Casino Team
I like the selection of games & bonuses are good too. The game providers are my favorite games which makes kept going back. How easy it is to navigate through the site.
Dear Corny, Seeing that you had a 10-Star experience is the best thing we could hope for! We really appreciate you being our player and shared the word about us. Our team is flattered by the fact that you liked our bonus offers, game selections and website overall. This is a great incentive for further improvement and professional growth. Thank you for staying with us and wishing you good luck! Warmest regards, LevelUp Casino team
They got all the games including live game that I like monopoly, crazytime and sweet banaza. Fast response on chat and the bonus where good for me. Everything was good when I first played this casino.
Everything was ok when I first join this casino, but I keeps getting bug while playing games I clean my history and clear all the cache or any bug on my computer but it still the same. At times some games where so slow to load up, most of the times I keep getting log off by itself and the worst of all most of the time this casino server seems to crash a lot.
Dear MAC4567, Thank you very much for bringing to our attention your experience while playing games in our casino. We are always actively testing them to ensure any technical issues are resolved and avoided in the future. However, we would like to point out that there are a lot of factors that can cause such an issue, and we kindly ask you to contact our support team with a description (screenshot) of the problem for investigation. Moreover, we recommend checking the Internet connection and trying another device/browser. We kindly hope for your understanding and believe that luck will be on your side! All the best, LevelUp Casino Team
It is impossible to ignore the fact that the club accepts most payment methods and instantly pays out winnings. The casino has a VIP program that allows you to get prizes for moving to a new level - players are credited with funds for betting in slots and free spins.
Dear KOKERTW3, We would like to thank you for such a positive review, and our team is incredibly glad to see you enjoying our casino. It is also such a pleasure for us to hear that our bonuses and withdrawal process appeal to you. We value our players and strive to satisfy all desires. Our team send you their love and wish you the best of luck ;) We are looking forward to seeing you again! Sincerely, LevelUp Casino Team
I am so impressed with this casino! I used to play here a lot as they had great weekly bonuses but they disappeared and were replaced with small bonuses with sky high wagering (60x) so I stopped playing here. However, I feel like it’s had a major overhaul and the bonuses are the best I’ve now come across and I play at many casinos! I almost feel bad using them lol. I get no deposit free spins sent via email all the time and the best of the best customer service! It’s immediate and they know what they are doing!
No frustrations of talking to what feels like robotic chat agents. I have wins each and every time I play and just now after a super small deposit of $20 I won $2000 within an hour and they processed it immediately plus with a fantastic email from the VIP manager.
Congrats to the management of this casino for making it stand out from the other no. 1
Nothing at all. Maybe larger withdrawal limits but they are already quite decent. I really can’t fault this casino and it’s hard to have one with both awesome bonuses AND customer service AND VIP treatment .. that’s what makes it all what it should be - fun!
Dear KYKY73, We sincerely appreciate such a positive review of our casino! Thank you for your kind words about our site and the great selection of bonuses. Our team would also like to express our gratitude for the fantastic feedback on our customer support. We do our best to provide our players with an excellent service. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. Hope to see you again! Best Regards, LevelUp Casino Team
I started playing here a month ago and so far I haven't had any problems and I love it!
Lots of fun slots to choose from customer service also helpful glad I found this casino the cash out is easy.
I have nothing negative to say so far I've had no problems at all hope it stays that way only thing is the cash out takes time but it's worth the wait I'm patient.
Dear AMMARTINEZ3073, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Our team sincerely appreciates your kind words about the high level of our service, as we are working hard to make it even better for our players. One of the main things for players is a fast and easy withdrawal process, which we always try to ensure. We wish you amazing emotions in our casino and incredibly big winnings! Kind Regards, LevelUp Casino Team
Level up is a great casino I've been playing for years, They have a good range of games and you have a good chance of winning. Their support is responsive and professional. They have many payment options and they pay out fast I highly recommend this casino. I have nothing bad to say about this casino.
The minimum deposit is $15. There aren't many rewards or free "bonuses" for being a depositing vip member other than free spins
Not having categories for games ie hold and win or wagering
Dear CLW1234, Thank you for taking your time and writing feedback on LevelUp Casino. We are grateful for kind words about our wide selection of games and fast payments. Thank you for your kind words about our live support. We value each and every player, and we are working to provide you with the best experience in our casino and to improve our services. Moreover, we are constantly improving our promo system. Stay tuned for something new! Keep your fingers crossed and hope to see you again and again! All the best, LevelUp Casino Team
Level up is a fantastic casino. They have a broad range of games and you have a good chance of winning. Their support is responsive and professional. They have many payment options and they pay out promptly. I highly recommend this casino. I have nothing bad to say about this casino.
Dear KRISLOLLO, Thank you for such a positive review, and our team is very happy to see you enjoying our casino. We are grateful for pointing out the wide variety of software providers and fast deposit methods. We are happy to know, that you are satisfied with the way we work. Our team sincerely appreciates your kind words about the high level of our service, as we are working hard to make it even better for our players. We wish you amazing emotions in our casino and incredibly big winnings! Kind Regards, LevelUp Casino Team
LevelUp Casino News
Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.
What do you get when you combine all the colours of early autumn with the best online casino deals? Mix ‘em together, and you get the Wurst Promo Ever!From 27 September to 7 October, you can take up to 12 bonus deals at some of our finest online casinos and enjoy the chill cosiness of our favourite season!1 Season, 10 Days, 12 Bonus Deals!Against the background of pretzels falling gently from the sky and the cheerful accordion melody, we invite you to the Wurst Promo Ever:From 27 September to 7 October, explore the selection of 12 festive bonus deals!Whether you like a solid welcome bonus in the style of Bratwurst or the more elusive yet exclusive Weisswurst casino deal, these 12 online casino are definitely serving it, so...Join Our October Festivities!You know the date and the time, so it'd be a shame to miss it! Grab a moment of your time until 7 October and fest-up in our absolutely, definitely, die wurst campaign ever!Good luck!
LevelUp Casino is celebrating its birthday, and the big cake is making them sugar-high! But the casino has no intention of hoarding all the cake for itself and instead wants to give everyone the chance to slice it open for some sweet, sweet cash!From 5 to 25 September, you can bet and save at the same time, filling up the piggy bank and cracking it open once it's full! Let's see how!The Piggy Bank Is Waiting to Be OpenLet's start with the basics: what is Cake Bonanza, and how does it work?It's a month-long celebration at one of the finest online casinos, and you are all invited to take a slice of cake! It's a thrilling savings game where the more you bet during the week, the bigger the piggy bank gets!The cash bonus is valid for 72 hours with a wagering requirement of x10 and a maximum win of $1000!Once it fills up, you can break it open and get your cash bonus! You will know when to smash it once the progress bar fills up, so keep an eye on it!Visit LevelUp Casino and Start Filling the Piggy BankIf you're not a member, we suggest you try LevelUp for their fantastic player reviews, excellent choice of payment methods, zero payment fees and 24/7 support.You can start your journey there by activating the welcome bonus.
We know not all casino names are literal but… in the case of LevelUp Casino you really can level up! In fact, their brand-new loyalty program comes with several cool quirks that you’ll be pleased to learn all about and start taking advantage of. How does “additional opportunities to win Free Spins” sound? That and more awaits in LevelUp’s new loyalty program.Ready to dive into the intricacies of the program with us? Let’s go!How Does the LevelUp Casino Loyalty Program Work?As soon as you’ve made your first deposit you’re part of LevelUp’s loyalty program. How does it work? Why, you play with real money and earn redeemable comp points. Then, as you continue to play casino games at LevelUp Casino, you’ll be earning more comp points, casino bonuses, and other prizes and rewards.After registering at LevelUp Casino, you can go through the “Welcome, newbies” missions at your own pace!For the first 60 days after registering at LevelUp Casino, you’ll be able to go through 15 different “Welcome, newbies” missions all at your own pace. In order to complete the missions, there are various actions to do, such as verifying your email, making deposits, and playing certain casino games, just to name a few. As you further move through these missions, you’ll be able to learn additional comp points and even no deposit Free Spins! Just remember: only real money bets count in the missions.Additionally, always make sure to read LevelUp Casino’s Terms and Conditions and know exactly what you need to do in order to redeem these prizes.Sign Up at LevelUp Casino and Good Luck!Ready to give LevelUp Casino’s brand-new loyalty program a go? Head over there, register for an account, start earning your comp points and… good luck!
Easter is one of our favourite holidays at AskGamblers, and we can’t tell you just how many chocolate bunnies we’ve eaten, waiting for it to come! But, there’s more to it than enjoying sweet, sweet chocolate (is there, though?)We sprung into action and prepared promo offers for this year’s chocolate-filled Easter, and there’s still enough time to choose one of the delicious bonuses. How Many Chocolate Bunnies Have You Eaten? This time around, we haven’t put all our eggs in one basket. Instead, we’ve partnered with 12 online casinos to offer you the best Easter casino bonuses — from welcome packages to no-deposit bonuses and more! As we announced in our Easter Promo, the official offer started on 25 March and ends on 1 April. If you missed our announcement a few days ago, there’s no reason to be hopping mad! There's still enough time to get cracking and claim the egg-citing bonuses. The beauty is that you aren’t limited to the number of bonuses you can pick, just like we aren’t limited to the number of chocolate bunnies we wish to eat. The more important question is: “How many chocolate bunnies have you eaten?”Happy Easter From Our AskGamblers Team!From all of us at AskGamblers, we wish you a Happy Easter! We hop(e) your holiday is as sweet as ours. Regardless of your traditions, we wish you to spend Easter peacefully, surrounded by the people you love. If you decide to try your luck with one of our promo offers, remember to read the Terms and Conditions before you register. And yeah, learn from our mistakes — don’t eat too many chocolate bunnies. We don’t regret it, though.
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Nice that you can always choose what to play because the amount of slots and providers is HUGE. Also their customer service is nice addition to the whole experience. They are so nice and fast to reply!
Withdrawing may be a little stretched because withdrawing sometimes is declined for no reason. But it doesn't mean that it is not fair, sooner or later I managed to finish withdrawal.