AskGamblers Quick Overview
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LeoVegas Casino offers many slots, table, and live casino games that you can easily search through and find your favourite titles. The casino has three major licences and is available to players from Sweden and Ontario.
Navigation is simple, and you can access everything from the side menu. You can also select your language, check welcome offers and promotions, or contact support.
- Three online gambling licences
- Live chat open 24/7
- Different responsible gambling tools available
- Bonuses only offered in several countries
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LeoVegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About LeoVegas Casino
LeoVegas Casino is an online casino with gambling licences from the Malta Gaming Authority, Swedish Gambling Authority, and Alcohol and Gaming Commission of Ontario. It has been active since 2012, making it one of the older online casinos.
It has adapted over the years to provide its players with the ultimate gaming experience. The casino is available on mobile and desktop, so you can enjoy your favourite games from the comfort of your home or on the go.
Before registering at LeoVegas Casino, we recommend you read our online casino review to get a complete picture of what the operator offers its players.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at LeoVegas Casino
The casino provides a wide range of deposit methods, not all of which can be used for withdrawal. Still, you can choose credit and debit cards and e-wallets. You can see all payment methods in our Payments tab, but what’s available depends on your country.
All withdrawals from your account must be processed within five business days, but the casino aims to process requests within 24 hours. For example, the minimum stake accepted at the Canadian casino is $0.10, while the maximum is $50,000.
Because LeoVegas Casino has several different licences, the payment methods, deposit, and withdrawal limits are different for the countries where it is active, so it’s best to check them when you register.
Games at LeoVegas Casino
LeoVegas Casino offers over 1,500 online slots in combination with table and live casino games. The slots are organised in different categories so that you can choose classic releases, progressive jackpot slots, featured or top games. Go with casino recommendations or search for the specific games and providers in the search bar.
The selection of table games will not leave you listless. Demonstrate your skill by playing different versions of poker, blackjack, baccarat, or roulette. Bingo fans will love this online casino, as several releases of the iconic game are available to members.
If you ever get bored or decide to switch things up, enter the live casino lobby or try one of the LeoVegas Originals. You can try games on the website without having to register.
LeoVegas Casino’s Commitment to Responsible Gambling
LeoVegas Casino has many responsible gambling features that protect players from any gambling harm. Players can do a self-assessment test to determine if they’re having gambling problems. The test is anonymous, and you can discuss the results with the casino staff who specialise in helping players stay safe.
Also, you can set the deposit, loss, session and wagering limit within your account. Meanwhile, the time alerts help you keep track of time, while player history keeps track of all your bets, providing you with a realistic picture of your gambling habits.
Players can choose to cool off or self-exclude. You must be logged into your account to access all the responsible gambling features. LeoVegas Casino proves its commitment to player safety.
Customer Support at LeoVegas Casino
You can contact LeoVegas Casino in several ways. When you open support, you can access the casino’s help centre, contact them via live chat or email them.
Live chat is open 24/7, so there will always be someone to answer your questions. To start the live chat, enter your email address and your name.
We tested their features, and the agents were helpful and supportive. However, as an unregistered user, you must go through the chatbot, which can be quite “persistent.”
Complaints
Read the complaints other players have left for LeoVegas Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your kind words, Joenas! We are very happy to hear you are receiving the service you desire, don't forget we are available 24/7 should you need anything in the future. Our Customer Support Agents are always happy to help! Best of luck in the casino, Joenas!
Not sure why LeoVegas is getting any bad reviews. Game selection is excellent and the website is easy to navigate! Support is prompt, and friendly! They don't give canned responses and are warm and helpful. I see some people having issues with verifications. Look, if you gamble online, have a folder on your computer ready with all necessary documentation. It took my account a whole hour to get verified by LeoVegas! I've played at dozens of sites online, this is one of the best.
Cashout took a week to hit my bank account. Other sites are slightly quicker, but I think a week is a reasonable amount of time so it's not much of an issue.
Hi jfrdl, Thanks for the great review, it's much appreciated! Glad to hear you have enjoyed your experience with LeoVegas so far, should you require anything in the future please do not hesitate to contact us. All the best!
Great site, Great games. Customer service reps are polite but could be better at their jobs if they had access to all information players might request. I'm sure it's as frustrating for them as it is for me when they have no other response than I don't have access to that information, I'm in another department.
I don't understand the VIP program and can't seem to get any info from staff about it either. When I enquire I'm told that your VIP level entitles you to bonus's and offers, but no specific details. I decided to give them a go in June and only play with them.
I have deposited over $1000 per week and my turnover (wagering) is mid 6 figures according to a rep although I can't get specific details about that either.
I asked for and received 2 bonus's for $50 and 50 free spins on starburst.
The emails have completely stopped as well.
The more I deposit and play the more I am forgotten and neglected.....
No real player incentive for loyalty that I can see unfortunately.
Wasn't there long enough and from my dealing with the support staff not sure it woudl get anything positive from me.
This site took the prize for quickest I have ever left a site. I bought a $100 prepaid card, made a $50 deposit to check this site out, well I went to deposit the remaining $50 and it was denied.
I tried again (thought I got the numbers wrong ) denied. Checked my mastercard balance and BAMMO, 4 separate charges of $1.49 plus a charge of $50.93 (not the $50 even I requested). Of course it was on the end of mastercard (says the leo support staff) I contacted Mastercard and they said it was all on that end. I guess I should have looked more into this site but that was my first and only experience with that site.
Fast payouts a lot of games nice support. The bonuses are good and u get a bonus offer once a month at least.
Haven't won so much on this site yet, but I guess odds just random in the long run.
Hi Stefan, Thanks for the great review! Glad to hear you are enjoying your time while playing with us! Hopefully your luck will turn soon. Cheers!
Nice layout which gives a reliable feeling but same games as other casinos.
Just don't, don't even waste your time and money at this casino. For some reason I have been reading most reviews of this casino and I have experienced the same problem, poor payouts, they will easily dig and find any type of problem to deny you a withdrawal. There are plenty of better casinos than this one! Read the other reviews, we are many and can't just be wrong.
Hi Josel83, Thank you for the review. I am sorry to hear of your bad experience while playing with us. I would be very appreciative to get more detailed information of the things you mentioned. If you could please contact me via a private message it would be greatly appreciated.
As I have stated many time this casino is probably in the top two of all online casinos offering gaming.
But now they are offering sports betting..... Excellent choice of games and things to bet on.
Can't wait to see what Trump Hillary odds are lol
Good job Leo Vegas.... U have officially just joined XXXXXX as the perfect casino.
Nothing except there is no app from the app store that offers every game on mobile.
Also... Spin 16 games should be dumped guys.
Thanks for the great review Johnny! :) This is very much appreciated. I am also interested to see those odds! Cheers!
Everyone out there that had put in a negative review on this casino are either lying or a little crazy.
I've played many online casinos. Leo is by far the fairest, most trustworthy and reputable out of them all. And there customer service team are 24/7 and very polite and helpful.
Last week, there was a glitch in the system and a bet I placed that won a $1000 was mistakingly put down as a loss. After contacting the staff, they researched the bet, and refunded me my winnings as well as complimenting me with some free spins.
These guys do proper security checks, which initially can be a little frustrating, but they do it for the safety and security of the player.
Seriously, if you want a casino with plenty of games and is 100% trustworthy, this is the casino to play.
Hi Stephen, Thank you so much for your glowing review! It is great to hear that you are enjoying LeoVegas.com so much. As always, don't hesitate to get in touch if you have any questions with either customer support or myself directly via private messaging. Have a great week.
Lot's of different games to play, extremely mobile/tablet friendly, very quick withdrawals, fantastic customer support (literally some of the best I've come across they will go out there way to help and resolve and issue you have).
After making a few withdrawals the payouts seem to dry up after depositing over £600 in £10-£50 a time since march I just couldn't ever seem to win anything no matter what slot I played or how much I staked which seems extremely odd. The VIP levels are pointless each level you get different different promotions suited for your level. But there don't have hardly any promotions at all, hardly any deposit bonuses, hardly any free spin bonuses and you never get random bonuses applied to your account, in fact out of all the sites out there it's one of worst for any type of loyalty. And to reach the top100 level I was told you have had to wager over 1 billion lol absolutely insane and unherd off.
Because of this I closed my account it started to be a "money pit" you know your basically throwing away your deposits with little to no return.
If you're based in Australia the website loads fast compared to other casinos I have played.
Quite a few things actually. The support is terrible and after making over 30 deposits spending over $1,500 some how I am still NOT eligible for a bonus. It seems regardless of how much you deposit at Leo Vegas they will not credit you any bonuses. Well in the last 2 months I have deposited over 50 times and played almost every day yet every time I speak with the support team I get told "There are no bonuses available on your account, I can't help you sorry."
GIVE THIS CASINO A MISS!
Hi JadeKKK, I am sorry to hear this. Unfortunately our Support team are not always permitted to hand out free spins/bonuses. Our bonus team do their best to send out bonus offers to all players in all VIP segments. Don't hesitate to get in contact via a direct message if you have any other queries.
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Hi I would like to say I'm a full time gambler and have been for a long time I live in Sydney Australia we are the best capital gambling state in the whole world and have more poker machines than anywhere else.
I started gambling online casinos about 6 months ago and have found many of them lack in customer support and always delay my payment withdrawls, I read bad reviews on Leo Vegas but being a gambler I given them the benefit of the doubt and had received 100% customer support always answer phone and chat message is always on, and I think that's one thing the other casinos don't have and seriously lack. also mobile casino is rated better than everyone else by far hardly no glitches at all, and would highly recommend to anyone that's on the Go.
Good luck to anyone who decides to have a punt... %)