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Kitty Bingo Casino

7
CasinoRank
8.4
Player rating 11 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Available in instant play
  • Mobile Gaming available
  • 24/7 Live chat
  • SSL encryption
What we don’t like
  • Small selection of table games
  • Large amount of country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2012

Licences

UK Gambling Commission, Gibraltar Regulatory Authority

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, PayPal, Paysafecard, Visa

Currencies

Euros, British pounds sterling

Withdrawal Methods

Maestro, MasterCard, PayPal, Visa, Bank Wire Transfer

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 5-7 days

Withdrawal Limit

No Limits

Software

Barcrest Games, Eyecon, Blueprint Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]
UK Support Phone (Freephone) Telephone: 0800 279 3221
UK Support Phone (Landline) Telephone: 02035446725

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Kitty Bingo Casino is a fun and friendly online casino home to games from the likes of Microgaming, IGTPlay’n GO, Eyecon, Realistic Games and Bally Technologies. Games are completely instant play with the option of gaming on the go for mobile enthusiasts. Kitty Bingo Casino is licensed and regulated by the Gibraltar Regulatory Authority and the UK Gambling Commision.

Restricted Countries and Territories

Unfortunately, Kitty Bingo Casino restricts players from several countries which include Bulgaria, Denmark, Finland, Germany, Hungary, Italy, Malaysia and Spain. You can view the full list of restricted countries and territories by clicking the ‘Restricted Countries’ drop down box on the right-hand side of the screen.

Virtual Games

Players can enjoy hundreds of video slots which can be easily categorized from A-Z for players to find their favourite games quicker. Alternatively, players can opt for a ‘Kitty Pick’, here they’ll get a selection of random games to try their luck. Titles at the casino include the Thunderstruck 2 Slot, Spin Party Slot, Crystal Clear Slot, Hugo Slot, Gemix SlotGrim Muerto Slot and many more including a variety of progressive jackpot slots.

There is currently only a small selection of table games available at the casino. Players have a choice of Roulette and Card Games like Hi-Lo Blackjack and European Roulette.

Other games at the casino include scratch card games as well as 90 ball and 75 ball bingo.

Mobile Gaming

Whether Players are at home or on the go they can play at Kitty Bingo straight from their PC, tablet or mobile device. They offer both casino games and bingo games so players can literally pick up where they left off, wherever they are.

Support

Kitty Bingo Casino provide a friendly support team who are on hand to help 24/7 through their live chat facility. Players can also contact support via a toll free and landline phone number as well as email.

Security and Fairness

The casino takes security very seriously which is why they employ P128 SSL Digital Encryption to ensure players personal and financial details are safe at all times.

All games have been fully tested and approved by the Gambling Commission and a random number generator is used to ensure a fair outcome on every game.

Player Reviews

8.4
11 reviews
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Player rating
notorious123
6 years ago
5

Had quite a few games I like that I couldn't find on other sites.

Now here's the odd part. You are not allowed to play the novomatic games unless your a VIP!!!! I find this very very strange!

Message
Kitty Bingo Casino
6 years ago

Dear User,

Thank you for taking the time to provide us with your honest feedback.

Despite every member on the website having the ability to benefit from the latest and very popular games offered by renowned game providers like Eyecon Games, Netent Games and Scientific Games; The exclusivity of playing Novomatic Games only at VIP level was made with the goal of enhancing the perks of being a VIP member at Kitty Bingo.

Should you wish to have more advice regarding the type of games which would best fit your taste, please do not hesitate to contact our live help experts and they will be more than happy to assist you anytime.

Seizing this opportunity to wish you a wonderful evening ahead.

Audyjay
6 years ago
10

Joined kitty bingo this weekend and enjoying it so far. The bonuses are good and very nice collection of games. Slots are very good. Checked out the bingo and its not too bad. Like to see that they give nice prizes too.

Very few table games. Would be nice to have more to play.

Message
Kitty Bingo Casino
6 years ago

Dear member,

Thank you very much for taking the time to write to us.

We are really happy to hear that you have had a great experience so far on Kitty Bingo and we wish you keep enjoying your time with us.

In relation to your feedback regarding the table games, this has been passed on to the concerned department and should you have any further suggestions or require any assistance, please do not hesitate to contact our friendly live help team who remain at your disposal 24/7.

Until that time, we wish you good luck on the games 😊

AmeliaPoll
6 years ago
10

I quite like the promotions at Kitty Bingo! The page is always updated with new and nice promotion. The opt-in ones are my fav as I always get something from these.

I just feel that I can't win at bingo as the rooms are always full! Well, I might be a little greedy at times!

Message
Kitty Bingo Casino
6 years ago

Dear member,

First of all, we would like to thank you for taking the time to write your feedback. It is very much appreciated.

With regards to the promotions, we also send them by email, texts and post! So watch out for those especially as we often send out freebies too! 😉

If you have not opted in to receive promotional materials from us, you can do so by sending an email to our support team or via our live chat or call.

Our bingo rooms do have a lot of users. But, as you are aware, winning depends largely on luck. We also have games that are played by our chat hosts and provide another opportunity for winning!

For any issues you may have, please do not hesitate to contact our live help team who will be more than happy to assist you.

Until then, we wish you good luck and BIG WINS!!

RobertBro98
6 years ago
10

When I joined, I thought I needed to choose from the 300% bonus or 100 free spins. When I got to know that you get both, it was too late, free spins were expired. But customer service is amazing. They added me free spins back. Love kitty bingo.

You get the spins spins in 5 divisions. Would really love to have them in a single day. But anyway, 100 free spins are 100 free spins, be it at one go or in sets.

Message
Kitty Bingo Casino
6 years ago

Dear Member,

First of all, thank you very much for taking the time to write your feedback. We really appreciate it.

With regards to the free spins, we are delighted that you have enjoyed them!!

The offer is there to give our new players a chance to explore the site a bit and test some slots without having to spend real funds and at the same time have a chance to win too.

For any further issues, you may have, please do not hesitate to contact our live help team who will be more than happy to assist you.

We wish you a great week ahead!

AranBlazz
6 years ago
10

I’m more of a dog person but kitty bingo is by far my favourite site. I look forward to my evenings in kitty cat. It’s always lively and my favourite CM is Liz, always have a good time when she’s in the room. I also enjoy the slots, they offer a nice variety. My favourite is defo the progressive one.

More winners in the rooms would be nice. Wouldn’t mind a bottle of that prosecco they give away!

Message
Kitty Bingo Casino
6 years ago

Dear Member,

Thank you for sharing your review and for choosing Kitty Bingo!

We are thrilled to read that you enjoyed your gaming experience and services offered on our platform ; which we strive to provide to all our customers.

Your feedback and suggestions are most welcomed at all times.

We look forward to see you online again!

KateWood
7 years ago
10

Kitty Bingo is a great Bingo site. I like the different types of bingo rooms that they provide. Also, the CMs are great and they are very friendly. They always help me with my queries about the bingo games.

Some daily bonuses would be good to have and also some new games.

Message
Kitty Bingo Casino
7 years ago

Dear Member,

Your words bring us as much joy as having you among us.

We invite you to contact Support for any query or suggestion you may have; the team is as friendly and helpful as our amazing Chat Room Moderators.

As for bonuses, we do send out new ones from time to time; just keep an eye on your emails. And once in a while, you may drop us a like for a special deposit code!

We’re constantly upgrading ourselves; you will find new games and features soon!

AranBlazz
7 years ago
10

Kitty Bingo is the best online bingo site that I know. I enjoy all the bingo games and the slot games as well. I am a great fan of Bingo and here at Kitty Bingo, it’s like a dream come true. I can spend all my free time playing the bingo games. WTG WTG WTG for more wins.

I would be happy to see some new promotions and also some theme games.

Message
TheLion420
7 years ago
10

Wow! I was impressed by the live chat support team at Kitty Bingo. Well, I thought the free spins offer was just a scam. I did use the code but the free spins were nowhere to be found. Finally, I had to open the promotional game to activate them. Though I lost them, it was a good experience. Thanks lisa for all help!

Maybe they should make it easier to get the free spins! I didn’t see any chat hosts in their newbie room too

Message
Kitty Bingo Casino
7 years ago

Dear Member,

Thank you for taking time to provide us with your feedback.

We are honoured to have been of assistance to you.

At the best of our ability, we strive hard to provide a pleasant and smooth gaming experience to our players, and reading your words, encourages us more.

Good note has been taken of your remarks and we seize the opportunity to reassure you that we shall work tirelessly to make this an effortless experience to all our players.

We wish you all the best in the games and hope you keep having a great time with us.

Should you have any questions or require any assistance, please do not hesitate to contact our Friendly Customer Service Team who will be more than happy to assist you.

Our contact details can be found at https://www.kittybingo.com/help/

Willow55
7 years ago
10

Since I joined Kitty Bingo, I was instantly charmed by the colourful layout and kitty theme! Played a few games and I must say I like it so far. I also enjoyed the welcome offer when I made my first deposit since I got the chance to play some of the exclusive and favourite slot games.

But when I requested for a withdrawal, it took about 2 weeks to hit my bank account! I had to contact Support numerous times to ask about it.

Message
Kitty Bingo Casino
7 years ago

Dear member,

Thank you for taking the time to provide us with your honest feedback.

We are happy to hear that your first impression on the website and our bonuses was up to your expectation.

On the other hand, we would like to reassure you that customer feedback is an important aspect of our reviewing process and we would really appreciate if you can send us any further suggestions as to how we might enhance your gaming experience.

It is regretful to hear of the delay in regards to your payment and would also like to also highlight that withdrawals are processed within 72 business hours of the customer making the request. It will then generally take 3 to 5 working days for your bank to process the payment.

In light of the above, we would appreciate if you consider allowing us a chance to discuss further with you and will therefore be grateful if you could contact us anytime through our live chat portal or alternatively drop us an email at [email protected].

Looking forward to hear from you soon and until then we wish you spend a wonderful weekend ahead.

Ljmac
7 years ago
8

I haven't been playing on kitty bingo long but I really like their site. It's not as big as some sites but I think that make it more personal. I love their slot selection. I won 5k and after sending my ID documents to verify my account it was approved that day and I have had no problem making a withdrawal. Trustworthy site and 24/7 live chat is a real help. Overall great site.

I never play with bonus money because then you can be sure whatever you win is yours. There is an option when you deposit to refuse any bonus monies.

Message
Kitty Bingo Casino
7 years ago

Dear Member,

We thank you for taking time in writing to Kitty Bingo.

Your feedbacks are highly appreciated and we are truly pleased to read that you had such a pleasant time and a good win as well.

We, at the best of our ability, strive hard to provide a pleasant and smooth gaming experience to our players, and reading your words, motivate us more.

We take good note of your remarks and seize the opportunity to reassure you that we shall work tirelessly to make this an effortless experience to all our players.

We wish you all the best in the games and hope you keep having a great time with us.

Should you have any questions or require any assistance, please do not hesitate to contact our Friendly Customer Service Team who will be more than happy to assist you.

Our contact details can be found at https://www.kittybingo.com/help/

Deeste
7 years ago
1

Nothing at all, even ignored by customer service. Worse site I've played on

Took deposits off me then decided to stop my deposits and ask for id. So no way of winning it back, understand wanting id for withdrawals but not deposits, disgusting site!!!

Kitty Bingo Casino
7 years ago

Dear Mrs. Dawn,

Thank you for taking your time in providing us with this feedback.

We are sorry to hear about your discontent in regards to our Customer Support Team. We would like to reassure you that our aim has always been to deliver excellent Customer Service. However; we do apologise if our services did not meet your expectations.

Upon registering an account with us, the details that are entered onto the system are automatically checked against public sources and records.

All active accounts go through this first stage of verification. Eventually, all of our players will be asked to send in further information to solidify the verification process. We do not ask for this information at the begin of the account opening process, unless your account has not passed the initial verification.

In regards to the deposit not going through, this is simply because given that you requested for your account to be closed and having complied with your request, it was closed accordingly.

Should you have any questions or require any assistance, please do not hesitate to contact our Friendly Customer Service Team who will be more than pleased to assist you.

Welcome Bonus

Kitty Bingo Casino: £30 Bingo Bonus & 50 Bonus Spins

New Customers. Deposit (PayPal & PaySafe excluded) and play £10 cash on Bingo. Spins only on specific games. Wagering and expiry dates vary. 18+. T&Cs Apply. Full Terms apply. Show all bonuses

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Kitty Bingo Casino Complaints

  • resolved

    0 of 1

  • avg response

    2 days

  • avg complaint life

    11 days

  • avg amount

    7,536 USD