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New players. Dep (Excl. PayPal & Paysafe) & spend min £5 (within 7 days) on Fishin' Frenzy for spins on the same game or £5 in Main Events Bingo for bonus 6x wagering in the same room. Individual promo T&C's apply.
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Dear Mrs. Dawn, Thank you for taking your time in providing us with this feedback. We are sorry to hear about your discontent in regards to our Customer Support Team. We would like to reassure you that our aim has always been to deliver excellent Customer Service. However; we do apologise if our services did not meet your expectations. Upon registering an account with us, the details that are entered onto the system are automatically checked against public sources and records. All active accounts go through this first stage of verification. Eventually, all of our players will be asked to send in further information to solidify the verification process. We do not ask for this information at the begin of the account opening process, unless your account has not passed the initial verification. In regards to the deposit not going through, this is simply because given that you requested for your account to be closed and having complied with your request, it was closed accordingly. Should you have any questions or require any assistance, please do not hesitate to contact our Friendly Customer Service Team who will be more than pleased to assist you.
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Casino video review
Nothing at all, even ignored by customer service. Worse site I've played on
Took deposits off me then decided to stop my deposits and ask for id. So no way of winning it back, understand wanting id for withdrawals but not deposits, disgusting site!!!