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Kakadu Casino is closed, please try these instead:

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Kakadu Casino

Player Rating 505 reviews
9.2/10
505 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints

AskGamblers Quick Overview

Editor’s View

If you love a colourful and vibrant environment, you will enjoy Kakadu Casino. The famous bird welcomes you and introduces you to a large number of slots, table, and live casino games. The website navigation is smooth, and you can access everything from the main menu.

Players can download the mobile app directly from their website and enjoy the games on the go, but if they want to find out more information about payments, responsible gambling, or the Terms and Conditions, they can scroll down to the bottom of the page.

What we like
  • Home to more than 35+ gaming vendors
  • Fast withdrawals (up to 12 hours)
  • No payment fees
What we don’t like
  • Support is available in only two languages
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Kakadu Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.casinokakadu.com/
Established
2021
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Finnish, Bulgarian
Casino Type
Instant Play, Mobile, Live Casino

General Information About Kakadu Casino

Kakadu Casino is an online casino that is not only highly rated by AskGamblers but also in our Kakadu player reviews. The casino has also been accredited by several trusted companies, which are available at the foot of the casino. This includes the casino receiving the prestigious AskGamblers Certificate of Trust.

Now, our expert Kakadu Casino Review can go into more detail so you can find out the ins and outs of everything to do with payments, customer support, games, responsible gaming, and more. Don’t forget to check the casino reviews online to see what your fellow punters say about the Kakadu online casino.

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Complaints

Read the complaints other players have left for Kakadu Casino. Learn more about complaints.

Show all complaints
Kakadu Casino - Incompetence of their payment department

On 01 Aug 2022, 19:28 I deposit 22.58€ with my Revolut mastercard in Casino Kakadu I took welcome bonus played it through and won 301.24€. I made withdrawal on 02 Aug 2022, 4:12 my account was fully verified in just 3 hours, which is great and fast but in process of verification my document of transaction-statement, wasn't approved even if that is the thing they are asking for in verification processes (Proof of PaymentScreenshot or photo from online bank, bank statement, Skrill page, etc. showing the deposit. Must display the company name. Must display the amount paid.) They said like this: Reason: Please upload a front photo of your bank card used for deposits with the name, expiry date, the first 6 and last 4 digits visible. Which I did and I was fully verified.

Here it begins nightmare my cashout of 301.24 EUR on 02 Aug 2022, 4:12 has been canceled it was withdrawal on master card and they said I have to make a new in bank which I did on 02 Aug 2022, 6:59 an it was rejected and it was rejected 2 times more they gave the reason that (The cashout was approved from our side, but it was rejected by your payment system.)

So it was like that until 08.august 2022. when I was asked in live chat, does the bank you want to withdraw belongs to Lithuania? And I said yes and that this is clearly visible in transaction-statement which I have send them it is Revolut bank and I even fill in the address in bank withdrawal form.

They said: Unfortunately, we do not process winnings to Lithuania and: Do you have the opportunity to create a request via any other payment system? So to make this shorter I did make a deposit of 24€ with Neteller on 09 Aug 2022, 1:34 and made withdrawal of 222.48€. I uploaded my Neteller account info screenshot and my Neteller Transacton ID and withdaeal was rejected!!!

So I asked the why in live chat and was told: Please upload a screenshot of the deposit with Neteller, where your e-mail is visible.

I told them I did that and they approved my Neteller documents and told me to, create a new cashout request and I went to to this but Neteller option was not available for me!!!!!!!!!!!!!!

That was today 09,Aug 2022. 15:24 pm CEST from then I was being told: At the moment we can just exercise a little patient as we wait for the answer from payment department. We currently waiting for the responde from payment departmant as to why Nettler isnt available at the moment kindly wait .

As I can see our managers are still working on your issue. Kindly, wait a bit, we need some more time to solve it. Hope for your understanding and patience! We are waiting for the reply from financial department. And then: The financial department doesn't work directle with us. We sent them a request, it should be proceeded in 24 hours.

Well this the whole story I don't believe them that they will send me email i don't believe them for the reason they never did in this 7 days instead I had to come in live chat and wasting my time and yes they even didn't reply to any email I sent to [email protected] !!

I have all chat transcripts and all screenshots of everything my level of frustration is indescribable as well as is their level of incompetence of their payment department is undisputed and unbelievable!!!! All misspelling are quotes from their side I have live chat transcripts in email I download them but file type is not supported, I can send that in email if needed.

staus Resolved
€222.48

Complaint Statistics

Resolved 2
Avg. Amount $ 551
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
9.2/10 505 reviews

Top reviews from our players

The deposit and withdrawal process is simple and doesn't cause any issues. I play slots from a few different providers and while the results don't always meet my expectations, I still get a lot of positive feelings from game, so I don't have any negativity. So if you're looking for an excellent online casino that doesn't advertise its services too much, this is one of the best options out there.

I don't always need money to play slots. Sometimes I've managed to do it using free spins. I'd like to highly commend their support team, as I've never seen such speedy responses and immediate assistance elsewhere. This is a big plus. This casino really stands out with its wide range of entertainment options and top-notch service.

I’m a little disappointed that not all of my favorite slots are there, but I’ve already found something to replace them. Hopefully, they’ll add those that are needed in the future.

Thank you for your review, Cytfopsw! We are happy to hear that you enjoy playing with Free Spins and appreciate our support team. Quick assistance and quality service is what we strive for. Have a great day!

user avatar

VPN Voyeur: Peeking at My Canadian Casino Past in Kakadu's Prohibited Paradise!

As an unflinching casino explorer, I often find myself drawn to the most colorful and exotic corners of the online gambling world. It was on a crisp autumn day, October 18 2021, to be precise, that my casino curiosities led me to the virtual shores of Kakadu Casino. It's tropical bird theme and promise for paradise, how could I resist taking a flutter?

Armed for only a $30 deposit, I spread my wings and prepared to soar through this avian adventure. The casino's interface was quite a neat design, reminiscent of King Billy's regal setup, but with a distinctly feathered flair. Palm trees swayed in the online breeze as I navigated through the jungle of games, feeling like a true explorer in this casino canopy.

My journey, however, was destined to be more of a quick pit stop than an extended stay. As a Canadian player, I soon found myself in a bit of a "flap". The casino's welcoming embrace turned into a polite but firm nudge towards the exit as they began to restrict players from the Great White North, particularly those of us nesting in Ontario.

Fast forward to today, I found myself resorting to some digital plumage, a nice tool called a VPN, just to catch a glimpse of my long-lost profile. It was like unearthing an ancient artifact, a reminder of a brief but vibrant gambling escapade from three years past.

While my time at Kakadu was short-lived, it wasn't without it's tropical charm. The game selection was as diverse as the plumage of it's namesake, offering a cacophony of slots and table games to keep even the most fidgety of players entertained.

However, with my limited budget and the looming restrictions, I didn't get to fully spread my wings and explore all the promotional offerings or test the mettle of their live support in a timely manner.

The last email promotion I received from Kakadu was on January 15, 2022. Their final squawk before Canadian players were shooed from the nest. It was a bittersweet reminder of what could have been a long-term roosting spot for my gambling activities.

In the event of things that happened, I'd give Kakadu Casino a solid 7 out of 10. It's a score that reflects a promising start but an abruptly clipped flight. The potential for a higher rating certainly exists, should they ever decide to welcome back us "northern birds" to their tropical paradise.

For now, Kakadu Casino remains a fond memory, a brief but colorful chapter in my online gambling. It's a reminder that in the world of online casinos, sometimes you're the majestic bird soaring through bonus rounds and sometimes you're left watching from the sidelines, dreaming of taking flight once more.

Should Kakadu ever decide to reopen it's doors to us restricted players, you can bet your last birdseed that I'll be first in line, ready to ruffle some feathers and perhaps finally experience the full glory of this tropical gaming haven. Until then, I'll keep my casino compass pointed toward new horizons, always on the lookout for the next exciting perch in the sky of online gambling.

Thank you for your colorful and exciting review! We are glad you enjoyed our tropical atmosphere and variety of games. We're sorry your stay was short due to restrictions. We hope to be able to welcome you back to our casino one day. See you again and good luck in your future gaming adventures! Regards, Kakadu Casino Team

user avatar

I started with a small deposit of just $50, and I didn't think there was much chance of winning. But during the evening, my balance increased to $1,000 and kept growing. I was really pleased with my luck - these guys really let you win. There are also various bonuses and lots of free spins. I thought there might be some issues with withdrawals, but there weren't. Everything went smoothly and there were plenty of convenient options.

Kakadu was a pleasant surprise. It's not the most well-known casino, but it's a decent one. What I like about it is how much the casino interacts with players through distributions and drawings. On top of that, you'll get a pretty generous welcome package. This casino is generous with its bonuses, which I like.

Everything is running smoothly with deposits and withdrawals. The support team is always there to help with any issues you might have. The Kakadu team knows what players need and is always happy to help out. I'm really impressed by the quality of the games and the number of bonuses. Yes, I lose a lot, but everyone loses sometimes. But I’ve also had some lucky streaks where I’ve won a lot. In any case, playing here is a lot of fun and great, so I highly recommend giving it a try.

I just wanted to share my experience with you.
The pluses here are the fast deposits and the variety of slots. There's always something new to try here, so you never get bored.
On the downside, it's more challenging to identify specific areas for improvement. I didn't have any negative experiences, but a couple of times the support team took a while to respond at night

This online casino has some great features, and I've been lucky enough to win here. Like any casino, there's always the chance of losing and I think that's just part of the game. But not every casino offers the chance to win. I like that you can make an instant deposit here and there are lots of ways to withdraw. I highly recommend playing here, even with a small deposit. You'll quickly see that this is a great online casino.

This is a great online casino. The mobile app is great, it's really convenient and it works really fast, even on my not-so-new phone. Thanks for the cool bonuses from the last giveaway, I really appreciate it. All the best to you guys and I hope you have lots of success.

Before I started playing here, I didn't know anything about this casino. It turns out that not only the very top casino can show a good level. I haven't won anything yet, but the atmosphere and service here are great. It's a pleasant place to play slots without any stress and relax after a hard working day.

I hope the guys update their catalog soon and add more cool slots. Regarding the negative aspects, I would only mention that my verification process was delayed. It might have been because I did it on a weekend, but I'm not sure.

Kakadu Casino News

Read all news about Kakadu Casino, check for updates and stay tuned for exclusive bonuses.

You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu
Promotion You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu

Kakadu Casino hosts monthly tournaments, and you’re invited! The only requirement is that you wear bright clothes, and grab a cocktail or two!Each month the online casino picks a selection of slots, all you have to do is play them. This month's prize pot stands at €1,000 and there are 750 spins up for grabs too! To win, you just need to secure yourself a place on the leaderboard in the top 20 positions. Spin to Win! Their tournaments reset every month and February’s is in full swing. You have until the last day of the month to get involved and to qualify you must be a member at the casino and have made at least one deposit. If you're new to the site all you have to do is head over to Kakadu Casino and hit ‘Sign up. Once you’re a member, make your first deposit and you’re good to go!Play a selection of online slots and you could win a share of the monthly prize pool.You must play any of the selected online slots (found on their promotional page) and any bets made with bonus funds will not count. You will earn 1 point for every €1 you wager! Naturally, the more you spin, the more points you’ll earn! Your mission is to get your name on the leaderboard in the top 20 positions to secure a prize! Sharing the PrizesThe prize fund this month stands at €1000 which is shared amongst the top 10 players. If you fall slightly below and finish in the top 20 you’ll win a share of the 750 spins instead! Here’s how the top prizes look:1st Place - €2002nd Place - €1503rd Place - €130Cash houses are paid out with an x3 wagering requirement attached, and any winnings from the spins will need to be wagered at least 40x. Don't forget, these are regular monthly tournaments. This means if you don’t secure a prize this month, you can try again next month! Full terms and conditions can be found on their website, we recommend that you read these before you enter. Good luck.

We Have the Winners of Our Exclusive Kakadu Casino Contest!
Promotion We Have the Winners of Our Exclusive Kakadu Casino Contest!

Over the last two months, we have teamed up with Kakadu Casino to bring an exclusive contest to our loyal AskGamblers members and gifted some incredible prizes! The prize pot was €8,000, and the top 15 players on the leaderboard would win a share.To enter, players also had to be members of AskGamblers and choose any online slots to play at Kakadu, earning 1 point for €1 wagered. The competition was fierce for two months, and the top players were hot on each other's heels, but the competition has now closed, and we have the winners!The Winners Are HereAnyone who took part in our exclusive competition can now visit Kakadu Casino and check out the leaderboard. Participants who see their name in the top 15 positions have won a share of the €8,000 prize pot.Check out the leaderboard at Kakadu Casino, where the top 15 places are guaranteed a prize.Prizes will be credited to the winners' accounts with a 5x wagering requirement, and here is how they are shared out:1st Place: €2,5002nd Place: €2,0003rd Place: €1,0004th Place: €6005th Place: €4006 - 10th Place: €200 each11 - 15th Place: €100 eachThank you to everyone who entered and congratulations to the winners. Members are also more than welcome to check out our Kakadu Casino bonuses page and see if there is anything else worth claiming!Enchant AffiliatesA special thanks goes to Enchant Affiliates, without whom none of this would be possible. Enchant is the affiliate programme behind Kakadu Casino, heavily focused on the international iGaming market, with several online casino brands on its roster.Licensed by the jurisdiction of Malta and Curacao, Enchant Affiliates is worth checking out for any affiliate looking for a reliable partner and excellent promotional tools.

Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust
Industry Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust

We're kicking off the week with some fantastic news, with Kakadu Casino having received our prestigious AskGamblers Certificate of Trust. Kakadu Casino will now join our group of elite Certified Casinos which we have carefully chosen thanks to their transparency!Kakadu Casino enters 2022 with the AskGamblers Certificate of Trust.We handpick our casinos to make sure we're only choosing the ones that we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry and Kakadu Casino has ticked all the boxes.Kakadu Casino Joins Our Trusted Casinos FamilyWe’ve had our eye on Kakadu Casino since they joined AskGamblers and we are pleased to say that this is a casino you can trust: they’re transparent, customer-oriented, and willing to solve any issues as soon as they can.An absolute highlight of Kakadu Casino's performance is that this casino has a clean complaints history at AskGamblers. In other words, since joining AskGamblers, the casino has not received a single complaint against them!Trustworthy and TransparentOur badge of trust will now be visible on their review page at AskGamblers and you’ll be able to see it on the casinos' website for complete peace of mind. Our certification can give you confidence and is proof of trustworthiness.Kakadu Casino also has an admirable CasinoRank score of 8.72, which is another reason why they were worthy of our certification. The casino also runs fair, secure, and honest operations and is fully licensed and regulated by a reputable licensing body for further peace of mind!Take a Look YourselfThey’re just some of the reasons why you should check out Kakadu Casino if you haven’t already. We’ve also teamed up with the casino and launched an exclusive tournament which gives you the chance to win a share of €8,000. To take part all you have to do is play your favourite online slots and they’re home to providers like Microgaming, Quickspin, and Red Tiger Gaming.If you’re a new member you can also check out our Kakadu Casino bonuses page before you get started. All that is left for us to say is congratulations to Kakadu and good luck to you!

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