JVSPINBET Casino

I played at jvspin casino until I needed support I made deposits and it didn't go down I sent an email asking for a refund support didn't solve it this happened on 02/02/2024 until today they didn't refund the value the platform is good what ends with it and the support service doesn't solve it anything.

During the game there will be an error many times. The site lags in many different browsers. And customer support can’t do anything about things. Need to get around the site from afar.

I have never seen such poor customer service on the casino website in my life. I can say that I have played in quite a few Casinos. I have been trying for many days now to get an answer, my emails are not answered and livechat customer service staff can't help

Really bad customer service I do not recommend anyone to play here. One and a half hours I talked to them to confirm my phone number, but they could not do it. On top of all that, my free bonus ended to expire when they couldn’t help. Other casinos have not taken 5 minutes longer than phone number confirmation.

The interface of the casino looked really good and they also have more of the things that every online casino has this days like a live support, a big variation of slots, bonuses etc

I found a no deposit promo code for 150 free spins on dog house so I thought I would give it a go and if the casino suits me i might play for a while. The promo code did not work so I contacted the chat. after 40 minutes of talking the site crushed with an internal server error. Then I finally talked with another consultant named TERESA that gave me another code for 100 free spins on a different slot.

I asked about the terms and conditions on those free spins since it was a separate promotion. I was informed for the first time in my life after 10 years playing slots that in order to start wagering on a NO DEPOSIT free spins I had to deposit money to start wagering.

I have never seen that so immediately the casino was blacklisted in my eyes so I requested for my account to be closed. I was informed that I had to sent an email in order to close my account which is a new tactic from some casinos that I find 100% unethical. The think is that most casinos that have this tactic if you tell them about all the gambling commissions etc they do close your account. But apparently jvspin doesn't care about rules.

So Teresa rejected my right to close my account, was incredibly rude on doing so and maneuvered her way to unprofessionally not letting me close my account which is essential on fair play and on all the terms a casino is based on.

I like there is no lag, deposit methods are few. Plenty games in lobby, little bit hard to find it but its ok. Maybe if they put self limit on site then people with trouble could stay longer.

Warning: if you have gambling issues they don't care, you can not close your account, even if you have mental issues because of it.
The support is not helpful and will not resolve problems quickly. I don't recommend this casino to anyone!
All they care is that you deposit and spend money.

My new favorite casino! The collection is cool, and the payout very very fast! The support is helpful and will solve problems quickly. I recommend this casino to everyone!

Nothing to like about this casino, two deposits lost in minutes with bets of 0.30 - 0.50, the worst RTP in slots I have ever seen in a casino, the worst support, you will never get any help from the support, I have sent many screenshot of the errors and nothing's done, from my experience with mostly all online casinos you won't have any fun playing here, fast lost, no fun, promotion page 50% lies, and in my opinion there are so many other online casinos worth a try, just stay away from this lie.

Nothing's good in this casino, I chose this casino by its pending time like most players, I saw the promotion page 1st deposit 100% + 30FS, second deposit 50% + 35FS, I made my first deposit with 100% bonus but I never received my 30 free spins, I made a second deposit with 50% bonus and didn't receive my 35 free spins, I contacted the support and the surprise in his answer was that I had to complete the wagering requierment to receive the free spins or make another deposit to get the free spins mentioned at their promotion page, really this casino isn't worth trying it, everything is fuzzy, and the worst it is when you receive the bonus it is not added to your deposit, for example I made a deposit of usd 54 then I had two balance one of 54 and another of 27, and when I opened the slot I had to choose with which balance I had to play either 54 or 27.