AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Love this site and its game selections, good customer support that will help you directly! Loooooove Joya casino, simple as that. You can win a lot of money here
They have a good selection of providers I thought, overlay is quite okay... bonus selection is also okay... live chat reaction time is very fast and they are nice.
When I look for a new casino I watch all bonus terms, then I look for providers/slots that I love to play... if everything is fine for me I choose that casino to play, mostly I play with a welcome/deposit bonus... after I registered here and made a deposit I wanted to play my favorite slots but then I see that I can't play them... BigTimeGaming, Play´NGo, PushGaming, Hacksaw I couldn't play here. I mean, when you offer those games and in the T&C you don't read anything about restrictions for those games than they need to be playable for customers.
Joya, despite being new, features great game providers, with jackpots and great promotions. The site has a modern, intuitive look and is easy to find what I'm looking for. I would like to praise the payment methods, with several options in different currencies. I recommend!
Hello everyone just wanted to let you all know Casino Joya has a great game selection. Overall it is a great casino thank you casino Joya it's an awesome casino.
I came across Joya Casino just a few days ago. In the past year or so, I rarely join a new online casino and play at just a few places, but when I saw Joya Casino on Askgamblers offering an exclusive 10eur coin for new members, I decided to give them a go. After all, I wasn’t risking my own money with trying them out.
One thing I must say is that the registration process was extremely smooth. After verifying my phone number on Askgamblers, I was redirected to the casino site and proceeded with the sign up. Immediately I was granted with the 10eur cash chip. Since it wasn’t a lot of money, I decided to play my favorite low-rolling game- Starburst. I had a few wins of 20x and even 40x times my bet, but nothing significant enough to get my balance up to 20eur or more. After losing my free chip, I also received 50 free spins on Cash Bandits 2 slot. The free spins gave me roughly 4eur, which I quickly lost on the same slot.
I did enjoy my time at Joya Casino, so I decided to make a deposit. While I was intrigued about their bonuses, which seemed very generous, I decided to deposit 50eur bonus-free. Simply because their bonuses have 35x deposit+bonus wagering requirements, which are too high for my liking. That said, if you don’t mind higher wagering requirements, the bonuses give generous match percentages, like 150% and more, which isn’t something you often see from other online casinos. I played Reel Rush with minimum stakes but didn’t get a single bonus round and ran out of funds quickly.
So far I enjoyed Joya Casino and had no complaints. I reached out to their live chat during my session to ask about the welcome bonus rules and the support was pleasant and fast. I liked the game selection they offered and the mobile website design was very player-friendly. Would go back and play there again.
The bonus rules for welcome bonuses are quite peculiar, and the wagering is high. Also, they offer some vouchers that can only be used on Spinlogic games, so I would recommend carefully reading the bonus terms before claiming deposit bonuses.
Great casino always like playing here good games and always get good returns too. Customer support very fast and good to deal with so overall. This casino is a good one would recommend for sure.
10,000 games is surprising but Joya has it! Many of which come from my favourite providers, too and I find that impressive! Having the weekly cashback bonus is also great since I like playing with large bets. Overall, I do enjoy my time with Joya.
Withdrawal limits seem so low, at least compared to how I like to play. Large betting feels so limited with this restriction. I wish it can be much higher.
A pleasant, exciting, user-friendly casino, I found my way around it easily at first. With a large selection of games, many new features. My experience so far has been very positive.
Joya Casino News
Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.
It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!
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Most of all I like to use the several bonuses at Joya Casino, especially if they bring lots of Winnings! The design is also very nice and modern style!
bring lots of Winnings! The design is also very nice and modern style!
I cannot say that there is something especially and negative at JoyaCasino! Sometimes it has too many players i believe, so that the game is a bit slower than usually.