AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello BLACKJAX, First of all, thank you so much for a detailed review! Such insight not only helps us to grow better, but also offers other players a better understanding of a particular casino from a fellow player’s viewpoint. While each player will ultimately have their own experience, we try to provide the same high-quality level of treatment and entertainment to everyone. We hope to hear from you again some day! Best regards, Joo Casino
Loving Piggy Bank scratch so far. I haven't hit the jackpot but the game is just an overall nice experience. I've also participated in the tournament and win a decent amount, although sometimes I forget I was in it. I don't think I'll go for the VIP status soon so I can't talk about it but the offer seems nice.
I love the games but the bonuses don't seem too convincing. Besides the welcome bonuses, there really isn't much options that warrants complete freedom to the player. You're either stuck with games that can catch up with the requirements efficiently or play high-roller stakes.
Hi M_I_I_K_A, We are pleased to hear about your positive experience. Even the players who haven’t reached any VIP statuses yet can enjoy a wide range of seasonal promos, so be sure to stay in touch. Likewise, we’ll always be here for you! Best regards, Joo Casino
The game selection is good as it has the standard DAMA NV/ DIREX NV variety of games. As for payment systems - coinspaid works a treat. The site navigates satisfactorily.
The staff of this casino are rude and will do wrong by the customers at the first available opportunity. Be careful with this casino, read the reviews! It is the same management from long ago.
Hello STEAMA2010, We appreciate sharing your opinion and impressions as your feedback helps us to become better. Our Customer Support is still there for you 24/7 as we strive to provide the most responsive service to our players (based on their feedback as well). If you find the Support Team assistance lacking, you can always reach out to our managers to find the best solution for your issues. We hope for your understanding and believe that these inconveniences did not overshadow the positive sides of our casino that you noted in your review. We wish you good luck! Kind regards, Joo Casino Team
I had excellent experience, the wager was piece of cake to complete and the environment was great.
Also the sportsbook section quite fair and easy to use.
I dislike the fact that after my country enter the restricted countries list for joo, the casino let me no time to enter my account and try to withdraw. And the weird thing they keep sending me emails saying that I still have money and I should try play but thats mission impossible cause every try reach the restricted area forbidden message.
Hello XAMENOS, Thank you for sharing your feedback! Unfortunately, Greece has been added to the list of restricted countries at Joo Casino. Please would you send an email to [email protected] with your account information as well as your question? Our Support Team will look into it immediately and conduct withdrawal by transfers to your bank. We would like to apologize for the experienced inconvenience and thank you for your collaboration! Kind regards, Joo Casino Team
I like this casino, and I'll be back again for sure. Nice promotions, a lot of games that I like, nice layout, very good chat which is very helpful. If the payouts were faster I would give 10 stars.
Hey PAULI211, Thank you for your review! Ten stars is a perfect score, and we strive to achieve perfection – with the players’ feedback it’s a bit easier! Best regards, Joo Casino
I Like this casino, and ill be back again for sure, nice promotions, a lot of games that I like, nice layout, very good chat which is very helpful, if the payouts were faster I would give 10 stars.
Hi CARMEN87, We appreciate sharing your review and hope you’ll have the best time with us! Thank you and good luck! Best regards, Joo Casino
Interesting/ Fast payouts. Within 12 hours. Good games. Good support. Great weekly cashbacks and spins from tournaments. Would like a few more match up bonuses, and freebies though.
Withdrawal limits are ridiculously low at 2500 per week. Minimum withdrawal on bank transfers is ridiculously too high at 500. Both cost the player because you end up spending either way to meet the limits.
Hello TARIKPL, Thank you for your feedback. While the general withdrawal limits are not the highest ones out there, dedicated players may count on our managers to work out special conditions that will suit their needs, as our goal is to satisfy all of our players. With best wishes, Joo Casino
Interesting! Fast payouts. Within 48 hours. Good games. Good support. Great weekly cashback and spins from tournaments. Would like a few more match-up bonuses, and freebies though.
Hi SH1RO, thanks for dropping a line! We maintain the high quality so more players can have a good time with us. Hope to hear from you again!
Graphics and speed! In general, it is a good and interesting casino! Only it is still not easy for me to figure it out! But - I will try! What if you're lucky ?!
Hey SHEPETILOVSKY, Thank you for posting your review! Luck is a fickle thing, but at Joo Casino we do everything so that it may go your way! Best regards, Joo Casino
interesting/ Fast payouts. Within 48 hours. Good games. Good support. Great weekly cashbacks and spins from tournaments. Would like a few more match up bonuses, and freebies though.
Withdrawal limits are ridiculously low at 2500 per week. Minimum withdrawal on bank transfers is ridiculously too high at 500. Both cost the player because you end up spending either way to meet the limits.
Hello ALISHA, thank you for the review! If you like bonuses you’ll feel at home with our many ongoing promotions. Hope to see you soon!
Joo Casino News
Read all news about Joo Casino, check for updates and stay tuned for exclusive bonuses.
Autumn is in full swing, and with Halloween behind us, it may seem a bit dull at times. But not at AskGamblers! We partnered with one of our online casinos to make the season as exciting and colourful as possible!From 9-30 November, Joo Casino is hosting a tournament charged with Apple products on top of €11,100 and 8,000 Extra Spins, a share of which you can win if you join the campaign!A Tournament to Remember!We will get to the prizes in a minute; we just want to make sure you get all the details on how to participate in our latest exclusive collaboration with Joo Casino.For starters, you should know that the tournament is open to ALL new and existing AskGamblers players, so even if you haven't registered before, you are free to do so now and join the party.To take part in the three-week tournament at Joo, make sure you are a member at AskGamblers!The strategy is as simple as it gets: you will earn your place in the leaderboard by placing bets on eligible online slot titles. For every €1 you bet, you get 1 tournament point; the minimum bet is set at €0.50 or your preferred currency equivalent.There are as many as 500 guaranteed prizes, ranging from flagship Apple products to Extra Spins, so believe us when we say this tourney is worth checking out!Now let's take a look at the prizes, shall we?The Prizes Have Never Been More TemptingJoo Casino went out of its way to offer some enticing prizes in this latest campaign, spreading them to 500 players. Apart from Apple products, the prize pool holds €11,100 and 8,000 Extra Spins!Without further ado, let's see what you stand to win in this tournament:1st prize: 13" MacBook Pro2nd prize: iPhone 14 Pro3rd prize: Apple Watch Ultra4-250th: up to €700251-500th: up to 100 Extra SpinsYou'll be pleased to know there are zero wagering requirements for the top prizes, while a requirement of x5 and x30 comes for the cash prizes and extra spins, respectively.Check out the full list of qualifying games as you get familiar with the terms and conditions over at Joo; we bet you'll find a slot or two that spins your reels!Good luck!
Joo Casino and Slot Hunter Casino have launched the Lucky Spins promo, and it has never been more exciting! If you like a challenge, you can complete tasks, and guaranteed prizes are waiting for everyone that does!Get Involved With Lucky SpinsPlaying your favourite online slots and games is fun, but now you can enjoy additional prizes at Joo Casino and Slot Hunter Casino.The casino will set tasks, and the rules are so simple that you can all enter!If you’re a member at Joo Casino or Slot Hunter Casino, you can enjoy your favourite games with additional prizes as you complete tasks.We don’t know what the tasks are, but you can discover them when you log into your account!When you complete the tasks you will be invited to spin a wheel and win guaranteed prizes. Whatever prize the wheel stops on is yours to keep!Push Yourself to Be the BestThe casino will release Silver and Gold challenges so you can double your chances of winning big and enjoy all the extra bonuses!If you’re not a member at the casino yet, that’s fine. We have included all the links you need to get started!Once you’re a member, you can start getting involved straight away. All we ask is that you check out their terms and conditions before you get started.Good luck!
The Wonder Hunt Tournaments are running weekly at Joo Casino, and there is €5000 in the prize fund. You’re also playing for a share of 5000 casino spins, and you must play selected online slots for a chance to win.The tournaments reload every Wednesday at 11:00 CET and stays on until late Tuesday!Race to the Finish Line Every WeekIf you love tournaments, you’ll love Joo Casino. The online casino resets its slot tournament every Wednesday, so you get a new chance to win every week.You’ll see the qualifying slots on the tournament page; all you have to do is play them for a chance to win. The minimum bet requirement is €0.50 (or any currency equivalent).Pick any slot you like from the list; if you bet at least €0.50 per spin, you will start collecting tournament points.You will need to start earning victory points to fight off your competition. The win condition is Strategy Bet. You will earn one point for every €1 you bet; the more points you collect, the higher the leaderboard you’ll climb.Finish in the Top SpotsThere are 150 positions on the leaderboard. If you secure a place in any of these, you will win a share of €5000 or 5000 spins. If you finish in the top three positions, you’ll win one of the following:1st Place - €10002nd Place - €5003rd Place - €200All prizes are credited with a 5x wagering requirement. If you win casino spins, they’ll be credited to BGaming’s Book of Cats Slot, and any winnings derived from the spins will need to be wagered at least 30x.Full terms and conditions can be found at the casino, and the rest of the leg work is down to you.Good luck!
The Jackpot Aggregator is SOFTSWISS' newest unique iGaming tool, and the business has shared the initial client feedback.After taking part in jackpot promotions, up to 50% of players increase their average bet amount, while over 70% of casino players boost their daily wagering. Business Growth The Jackpot Aggregator, an iGaming business solution for player acquisition, engagement, and retention, was introduced in October 2021.The SOFTSWISS team has data from its first client, the N1 Partners Group, which has benefited from both local and worldwide jackpot campaigns, to analyse the impact of jackpot campaigns on key casino KPIs. To demonstrate the effect of the solution on business growth, statistics from three projects of the casino group, namely N1 Bet, Fight Club, and Joo Casino, operating inside the Curacao jurisdiction, were provided from late November 2021 to March 2022. Jackpot Promotions: User ReactionThe results show that the number of players who participate in jackpot campaigns has been steadily increasing throughout the studied period. As per the results, the users who placed at least one jackpot wager comprised half of the audience, while the other half were entirely new users.According to the survey, 47.5% of players only participate in jackpot games. The percentage of players who frequently wager on jackpot games is higher than those who do not wager on jackpot games: 82.3% vs 17.7%, respectively.A Sharper Focus on Different Player GroupsFinding efficient techniques to recruit and keep gamers is an ongoing challenge for any operator. According to the data, the Jackpot Aggregator is a global solution that promotes increased audience loyalty from both new and existing customers. The Jackpot Aggregator is a global solution that promotes increased audience loyalty from both new and existing customers. As noted by Aliaksei Douhin, Product Manager at SOFTSWISS Jackpot Aggregator, the introduction of the jackpot campaign helps to focus on a specific type of players, allowing endless options to affect the user activity and produce significant results.Results of the Campaign: Bet Sum GrowthOne of the crucial measures examined by the SOFTSWISS team to better understand the solution's impact on user engagement is the variation in each player's performance before and after taking part in the jackpot campaigns.The following figures are the most impressive, all summed up after participating in the jackpot campaign:Approximately 50% of players increased their average wager amount. Nearly 50% of those users show an increase in the average wager amount of 75%.Up to 70% of gamers increased their daily wagering, often several times.The average daily number of bets, another measure of player activity, increased as soon as sponsors launched their first jackpot campaign. Douhin added, The combination of the Jackpot Aggregator team's skills and the operator's experience is a significant item for building distinctive campaigns that help to control important brand indicators and, consequently, affect growth.The first global jackpot spanning MGA licenced brands was just launched by the SOFTSWISS Jackpot Aggregator, solidifying its position in the market. The team is also working to increase the number of partners. The virtual jackpot system will eventually include game aggregators, casino platforms, game providers, and respectable casino operators.
SOFTSWISS Jackpot Aggregator just launched a global campaign across MGA-licensed brands in an effort to boost customer experience and player loyalty worldwide. According to the supplier, operators have the chance to manage and customise the campaigns in line with player needs and preferences.Mystery Drops Is OnFollowing last month’s campaign with N1 Casino, the provider is now expanding the reach of its unique campaign to the rest of N1 Partners Group brands.The fact that the campaign has gone global means that players of both brands can “hit the prize when placing bets in different online casino games”.Join SOFTSWISS Jackpot Aggregator's Mystery Drops campaign at any N1 Partners Group casino!“We are pleased that more and more N1 Partners Group projects are joining the Mystery Drops promo,” said Yaroslav Laptev, Chief Product Officer N1 Partners Group. “This promo is now working exclusively on our online casinos and we see that our audience appreciates this novelty,” Laptev noted, adding that “more than 2,500 prizes have already been won.You can join the Mystery Drops promotion at any N1 Partners Group casinos, including N1 Casino, Slot Hunter Casino, Joo Casino, Fight Club Casino, and N1Bet Casino.
A Joo Casino player has become their latest big winner thanks to NetEnt's popular Divine Fortune Slot, which paid out over $180,000. The online casino is all about making headlines, and their latest jackpot winner just happened to be at the right place, at the right time. A Jackpot Win Joo Casino, part of the N1 Partners Group, is home to many jackpot slots, but Divine Fortune stole the limelight this time. The player decided to try the game with no idea what was in store for them. The beauty about jackpot games is that no one knows when the jackpot is ready for the taking. This player spun at the right time, which brought them a win of $188,730!One unexpected player picked NetEnt's Divine Fortune Slot but little did they know that a life-changing jackpot was heading their way.NetEnt's popular jackpot slot has a history of dishing out big wins. Last year, another Joo Casino member played the same game and netted themselves $200,000!You Can Try TooIf you're a serial jackpot hunter or even just someone who likes to give them a shot now and again, it's worth noting that the casino has launched a unique Mystery Drops promo. This means that jackpot draws are now more frequent and boast a much larger prize pool! It also means that you can now play at Fight Club Casino, Joo Casino, and N1 Casino and be in with a chance of winning a jackpot, just like the player above! If you need to register at any of the casinos, just absolutely fine. Registration takes a few moments, and then you can deposit and play on a range of different currencies, including crypto. If you don't like jackpot games, that's okay too! You'll have your pick from hundreds, if not thousands of titles so what are you waiting for? Go and have fun, and if you win a jackpot, it's a bonus!
SOFTSWISS Jackpot Aggregator and N1 Bet have signed a partnership that promises a fruitful future collaboration.By integrating the N1 Bet casino into its virtual jackpot system, the SOFTSWISS Jackpot Aggregator strengthens its collaboration with N1 Partners Group. The cross-brand jackpot campaign is open to all N1 Partners Group casinos that operate under the Curacao license.Better Chances for Winning The SOFTSWISS Jackpot Aggregator is now connected to three N1 Partners Group casinos: Joo Casino, Fight Club Casino, and N1 Bet Casino, all of which are licensed in Curacao. They're all part of the worldwide Jackpot created and shared among these casinos' players. The jackpot pool is calculated using all of the bets placed by all casinos participating in the global Jackpot. This boosts bettors' interest and commitment, as they have a better chance of winning higher sums.Jackpot as a Service Business Model The new Jackpot as a Service business model from the SOFTSWISS Jackpot Aggregator allows clients to generate and administer jackpots inside their brands easily. Casinos, gaming providers, and aggregators will all benefit from it. Ready-made jackpot setups (jackpot templates) with customisation possibilities and access to numerous game mechanisms are among the features provided to SOFTSWISS Jackpot Aggregator clients. This allows each client's jackpot campaign to be unique.Aliaksei Douhin, Product Manager at the SOFTSWISS Jackpot Aggregator, commented SOFTSWISS Jackpot Aggregator has already received a lot of attention from online gaming enthusiasts, even though it was only recently launched. "I am delighted that in the case of N1 Partners Group, we have been able to launch and organise several projects so quickly, which can now take advantage of the Jackpot Aggregator.""Our product opens up unlimited opportunities not only for casinos that have joined the global jackpot but also for the players participating in it," said Douhin.Chief Product Officer of N1 Partners Group, Yaroslav Laptev, said, "Connecting to the comprehensive SOFTSWISS Jackpot Aggregator solution allows our players to participate in jackpots by playing their favourite games from different game providers. This has a positive effect on gaming activity on our projects and attracts a new audience."
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Joo casino is managed and owned by Dama NV group and is authorized and regulated by Government of Curacao. The casino has recently updated their site and the new site is sleek and has a great interface. The mobile version of the site is even better as the site loads instantly and navigation through the entire site is quick. The sign-up process at the casino takes around 1 minute and you can start playing as soon as you enter your profile details after verifying account. The casino offers you to choose from 15 fiat currencies and 6 crypto currencies. You can choose to play with whichever currency you want to play with at any deposit. The minimum amount for deposit and withdrawal is €20 and the casino provides more than 6 payment method for every currency.
Joo Casino has almost 100 slot providers and these providers come together to give you more than 5000 slots. Some of the providers at this casino are BTG, Elk, Thunderkick, Playn’Go, Relax gaming, Push, Netent and many other small and big providers. The casino also has a live casino and sports section. The sport section has betting odds available for almost 30 sports and 60 e sports. To enhance your experience at this casino they also offer you a Welcome bonus package where you can claim bonuses worth €1000 across 3 deposits. The casino has a first, second and third deposit bonus of 100% up to €200, 50% up to €300 and another 50% of up to €500 respectively. To turn the bonus money into real funds you need to wager bonus funds 50 times in 7 days. The maximum bet while being on bonus money is €5. The casino has a very long list of restricted games but when your casino has more than 5000 slots, I think they can pass with this negative point. Apart from the welcome package they also have reload offers, free spin offers and weekly and monthly tournaments.
The casino has an amazing support and they reply to emails and live chat very swiftly.
The verification process takes under 24 hours and if you upload correct documents, you are good to go. Withdrawals are processed in order and expect your withdrawals in under 3 to 4 hours.
So far I have had a great experience at the casino in terms of playing slots and the ease of deposits and interaction with staff but my only disappointment is that I have made 3 deposits but never managed a cash out.