AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello STEAMA2010, We appreciate sharing your opinion and impressions as your feedback helps us to become better. Our Customer Support is still there for you 24/7 as we strive to provide the most responsive service to our players (based on their feedback as well). If you find the Support Team assistance lacking, you can always reach out to our managers to find the best solution for your issues. We hope for your understanding and believe that these inconveniences did not overshadow the positive sides of our casino that you noted in your review. We wish you good luck! Kind regards, Joo Casino Team
I had excellent experience, the wager was piece of cake to complete and the environment was great.
Also the sportsbook section quite fair and easy to use.
I dislike the fact that after my country enter the restricted countries list for joo, the casino let me no time to enter my account and try to withdraw. And the weird thing they keep sending me emails saying that I still have money and I should try play but thats mission impossible cause every try reach the restricted area forbidden message.
Hello XAMENOS, Thank you for sharing your feedback! Unfortunately, Greece has been added to the list of restricted countries at Joo Casino. Please would you send an email to [email protected] with your account information as well as your question? Our Support Team will look into it immediately and conduct withdrawal by transfers to your bank. We would like to apologize for the experienced inconvenience and thank you for your collaboration! Kind regards, Joo Casino Team
I like this casino, and I'll be back again for sure. Nice promotions, a lot of games that I like, nice layout, very good chat which is very helpful. If the payouts were faster I would give 10 stars.
Hey PAULI211, Thank you for your review! Ten stars is a perfect score, and we strive to achieve perfection – with the players’ feedback it’s a bit easier! Best regards, Joo Casino
I Like this casino, and ill be back again for sure, nice promotions, a lot of games that I like, nice layout, very good chat which is very helpful, if the payouts were faster I would give 10 stars.
Hi CARMEN87, We appreciate sharing your review and hope you’ll have the best time with us! Thank you and good luck! Best regards, Joo Casino
Interesting/ Fast payouts. Within 12 hours. Good games. Good support. Great weekly cashbacks and spins from tournaments. Would like a few more match up bonuses, and freebies though.
Withdrawal limits are ridiculously low at 2500 per week. Minimum withdrawal on bank transfers is ridiculously too high at 500. Both cost the player because you end up spending either way to meet the limits.
Hello TARIKPL, Thank you for your feedback. While the general withdrawal limits are not the highest ones out there, dedicated players may count on our managers to work out special conditions that will suit their needs, as our goal is to satisfy all of our players. With best wishes, Joo Casino
Interesting! Fast payouts. Within 48 hours. Good games. Good support. Great weekly cashback and spins from tournaments. Would like a few more match-up bonuses, and freebies though.
Hi SH1RO, thanks for dropping a line! We maintain the high quality so more players can have a good time with us. Hope to hear from you again!
Graphics and speed! In general, it is a good and interesting casino! Only it is still not easy for me to figure it out! But - I will try! What if you're lucky ?!
Hey SHEPETILOVSKY, Thank you for posting your review! Luck is a fickle thing, but at Joo Casino we do everything so that it may go your way! Best regards, Joo Casino
interesting/ Fast payouts. Within 48 hours. Good games. Good support. Great weekly cashbacks and spins from tournaments. Would like a few more match up bonuses, and freebies though.
Withdrawal limits are ridiculously low at 2500 per week. Minimum withdrawal on bank transfers is ridiculously too high at 500. Both cost the player because you end up spending either way to meet the limits.
Hello ALISHA, thank you for the review! If you like bonuses you’ll feel at home with our many ongoing promotions. Hope to see you soon!
Hi I'm best casino it's so fair the chat is very fast for answer and chat give very much frees sins, free bonus it's fair the casino have very much good recensions, its nice.
Hello SHADOWSHAVER, thank you for taking the time to leave this amazing review - it’s much appreciated. We are great to see such positivity about our casino, and we are sure that you will get only an excellent experience with Joo Casino!
I like the variable of slots u can play, and I like the support always friendly and helpsome
The bonuses coming fast and its easy to find out, I like u can double screen as well.
I dont like the no limit slots out of the blue needs a reconnect, also its a high wager on the bonuses 50x its a bit hard to come through when u are a hobby player as I am.
Hi ZAZZY22, Thank you for sharing your thoughts! While there might be difficulties with some game providers, we offer a wide range of games so you can try something new every day. Moreover, many of our promo-offers have wager requirements lower than standard, so make sure to check them as well. As always, good luck and thank you for choosing us! Best wishes, Joo Casino
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The staff of this casino are rude and will do wrong by the customers at the first available opportunity. Be careful with this casino, read the reviews! It is the same management from long ago.