AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi, We have taken your comment into account. Glad you like our casino a lot!
1. Great welcome bonus. 2. Clear and original design. 3. Fast and reliable payments. These are the main indicators of quality and I am satisfied, as Joo Casino satisfies them. I think many players will like this casino and its services
I didn't really like the mobile app, as it never started, unfortunately. So if I were the developer, I would pay more attention to this issue as many players gamble using their mobile devices
Hi Jesanesh, Thanks for the kind words. We recognize that applications do not always run smoothly, but work is being done on this.
This casino has an excellent convenient service and a wide list of games and providers. It is very convenient for me to conduct payment transactions here and the money comes very quickly. I really like that you can pay with both fiat and cryptocurrency. In general, there are many advantages, I recommend it to everyone
Good evening BIGISAAK, We are happy you appreciated the choice of providers and currencies. Wish you luck in favorite games!
I like the web feature. And how many game they provide. It doesn't took long for support answer the chat even though in process the support doesn't give any solution.
Really doesn't make sense on handle user problem. They ask so much detail on transaction, they insist something that me and my bank doesn't have.
I think their support team doesn't understand the procedure of transaction between user from other country who doesn't do direct transfer to them and they insist ask IBAN and other think where all of that they ask is on the 3rd party merchant who handle the payment.
Good day MHAMADT, Your remark to the verification issue was taken into consideration. We hope you will have no problems in this respect any more.
Joo Casino is really one of the top gambling clubs in the field of online gambling! I've been playing here for several years now and I've never been disappointed. On the contrary, the casino is only getting better.
I don't really like the visual style of the casino. As for me, it could be more readable. However, this does not prevent me from navigating the site and finding the right slots :)
Hi ESTELLE906090, Thank you for your kind words! Your feedback is very valuable.
With a wide range of game providers on this site, you should have fun with Joo Casino because you have tons of gambling choices when you register an account there. You can also interact with people and the support staff using live chat on the side.
Some people have made complaints to the site and they haven't been fixed just yet. That is a disappointin1g development but people know that it will be fixed sometime soon because this is still a small operation that can improve with time.
It was a bit complicated to pass all the verification process at first. And I had to request some help from live chat manager to complete it. Their customer service is quite professional I must say. So now i can enjoy Joo casino website fully.
Dear VK12, Thanks for your honest feedback! We are really glad that you passed the verification successfully, we want to note that this is a mandatory procedure for making payments. We are glad that now you are not limited by anything and can fully enjoy our casino. Best regards, Joo Casino
It’s a pleasure to deal with Joo casino! I’m satisfied with proper amount of payment methods which makes life easier. I can say that it’s really important for me to have different options for making deposits and especially withdrawing money. Till now I have just the best experience with this casino.
Dear JESS_KIMBERLY, Thank you so much for your review and your kind words! We do our best to provide the best experience to our players. We’re really glad you liked us and we hope to hear from you again! Best regards, Joo Casino
Just recently registered on this website and absolutely surprised with great variety of games and slots there.
Cool and attractive interface on Joo!
But what I really like the best is reload bonuses program, which is simple and beneficial.
Joo is the best!
Hi VERONIKA1, We highly appreciate you taking the time to provide us with your feedback! It’s really great to hear you had only a marvelous time at our casino. Wish you more great moments with us! Best wishes, Joo Casino
Excellent variety of payment methods. Thanks to great customer service varification procedure went extremely fast. Live chat manager was quick to response and in a very politely way explained what to do. Love Joo Casino, best experience.
Hey PROGAMER, We are incredibly grateful for your feedback and pleased to know your experience with us was nothing but positive! Looking forward to hearing from you again! With our best wishes, Joo Casino
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Satisfying experience generally speaking. I’ve been playing for several months now and only once have I got a problem with the withdrawal. Live support chat helped me fast enough, so I’d say that this weak point has been fixed.
Also in my opinion mobile design needs some tweaking.