AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello SJHNSW, Thank you for your feedback. While the general withdrawal limits are not the highest ones out there, dedicated players may count on our managers to work out special conditions that will suit their needs, as our goal is to satisfy all our players. Best regards, Joo Casino
The good promotions are just a cover, they're all false. I vote because I wanna a bonus that they offer, but the minute I vote, they say there is an error on my account, so I'm not able to receive that bonus, so BE CAREFUL WITH THIS CASINO, it's a shame.
Hello EMGVEGAS, we are sorry to hear about your poor experience. We appreciate every feedback from our players, and thus we would like to ask you more about your negative experience. All this you can forward to [email protected], and we will consider your case.
The game selection covers all my favourite providers. The format for navigating is very easy to use. Their support team are prompt, efficient and very helpful. Recommend this casino to all levels of spinners!
More payouts for playing spins, regular and higher amounts would be splendid. But that's standard for every online casino in my experience. I do find the games glitch whenever free spins are redeemed.
Hello TRACETHEACE77, Thank you for mentioning the easy navigation and selection of games on our website. We always try to replenish our casino only with the best games and providers and definitely will do it in the future. Also, we are grateful for your feedback about our support team. We are more than happy to provide any further assistance to you. Have a great week! Kind regards, Joo Casino
Joo Casino is a very nice site with many games and providers, with very good welcome bonus, fast verification and quick payouts. From time to time I get no deposit freespins here and deposit bonuses. And one thing I love too is that all slots working without freezing like on some sites. I can recommend this site to everyone who loves slots.
So far I can't report anything bad about this site. Maybe some MGA licence was good, but still, Sites from Dama N.V are all very trusty and safe to play. And pay you money faster than many MGA sites.
Hi SCR1MKA, Thank you for sharing such a positive review of Joo Casino! We are extremely happy that you are satisfied with the variety of our games and interesting promotions. We do our best to make the verification and withdrawals as easy and prompt as possible for our players. Wish you good luck! Best regards, Joo Casino
I have been a player of this casino for several months and so far I see no objections in the services provided, there are many game providers, and for sure everyone will find their favorite games. Various promotions are offered regularly and bonuses.
Hello PATROLIX, We appreciate you taking time and saying such kind words about our casino. Should you need anything, please don't hesitate to get in touch. Thank you again, and have a good day ahead! Best regards, Joo Casino
Great casino, quick payouts, and interesting bonuses. Responsive and friendly support.
A large number of games that I like are available. Frequent bonuses without deposit
Joo casino has a large variety of slots to choose from & I haven’t ran into any problems with them so far!
The website is nice and fast too, so the flashy visuals and graphics run smooth, I haven’t been getting any glitches or screen freezing.
The live support are a bunch of legends, always quick to respond and eager to help to me.
Nothing to report . So far all good 👌
I haven’t found anything I dislike about Joo casino yet! It’s definitely found a place with me as one of my favourite casinos to play.
And more importantly I've heard its a secure & safe site that I can trust with my money on.
Great stuff.
Great casino, quick payouts, and interesting bonuses. Responsive and friendly support.
A large number of games that I like are available. Frequent bonuses without deposit
Good selection of games available, lots of choice.
Site reliability - rarely had any technical issues. Live chat is usually available and responds quickly when it's your turn, I've been on other sites where it can take a long time to get a reply
Hi, PIPLOK, Nice to hear this warm feedback from our players. Hope to see you again! Good luck, Joo Casino
Fast and friendly support. Many Games and fast payout also a fast verification. Very transparent on ways to limit your gambling. The casino Design is good.
A little bit to small Bonus System. I wish active players become more free spins and the withdrawal limit can be higher.... but all the other is great.
Hi, SLOTKARL, Thank you for the review! We worked to tailor our bonus program, but if you want more bonuses on top you may want to take a look at our VIP program and promo offers. We also reward players for their loyalty and the most active ones can reach special arrangements with the manager regarding bonus and withdrawal conditions. Kind regards, Joo Casino
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Fast payouts. Within 48 hours. Good games. Good support. Great weekly cashbacks and spins from tournaments. Would like a few more match up bonuses, and freebies though.
Withdrawal limits are ridiculously low at 2500 per week. Minimum withdrawal on bank transfers are ridiculously too high at 500. Both cost the player because you end up spending either way to meet the limits.