AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
During a short break, I tried several types of slots to see what would happen. The bonus game started, and wild multipliers significantly increased my deposit. My heart was racing, I was laughing, and I felt a rush of energy and luck. The session perfectly combined fun, excitement, and a sense of accomplishment. When I left the game, I felt energized and elated.
I was surprised by how often new games appear. Every time I log in, there is something new to try. Sometimes even before I see the notification in my email. This way, I discovered several underrated providers, which makes the game interesting. It's nice not to play the same 10 games over and over again.
I hate websites that flood my inbox every morning. What I like most about this website is that there is no unnecessary spam. I only receive emails when a new game is released or there is a limited-time promotion. Once, I won €180 by betting 40 cents on a fruit-themed slot machine. I don't remember what it was called, but I had never played it before. I won completely by accident. The payout, by the way, went smoothly. All in all, the opportunity to win, withdraw real money, and learn about promotions keeps me coming back to the site.
I feel at home at private tables. I was greeted by name, and the dealer asked how my evening was going. This personal touch set the stage for an intense game of baccarat. I made a big bet that made my palms sweat, and it paid off. The combination of winning and service was very enjoyable.
The Atlantis VIP program offers weekly cashback of up to 15% here at Joo Casino. The tournaments always impress with their prizes. The daily free spins may seem monotonous. The mobile app works well, but some minor updates take time. You can get the maximum rewards here, but it's worth reading everything carefully and trying to play.
Late night sessions alone at Joo Casino have become my favorite. The mobile app allows you to play anywhere. Deposits are reasonably priced. You can find games on any theme, which will make every session exciting.
The loyalty program here is really cool. The VIP cashback is one of the most generous I've seen. Plus, there are separate bonuses for high rollers, which is motivating. I personally got lucky on Lucky Spin and won some nice free spins.
Joo Casino is addictive. The mobile app works flawlessly. Lucky Box and the VIP program offer a wide selection. After my previous experience, I wasn't ready to trust again, but this site has earned my trust. It's honest, fast, and clearly run by professionals. The user interface and payout speed completely won me over. Everything looks reliable and pleasantly simple.
A minor drawback is that switching between the Bonus Shop and the VIP program can seem a little complicated, but overall, everything is very pleasant. Perhaps I just had an unstable connection.
I started playing on my phone and, to be honest, I was surprised. No lag, no crashes, even when the connection wasn't great. Then I logged in from my computer and everything was running smoothly there too. I was worried there would be glitches, but no, everything works very stably. That's a big plus.
There was one issue. I won but didn't receive the promised bonus. I immediately wrote to support, and they did a great job. They explained everything clearly. This level of human assistance is rare these days. In the end, everything is great and running smoothly. And there were no more crashes. I'm satisfied.
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I usually play for small stakes. Free spins start, multipliers line up. The bet increases fourfold. It's nice to see good graphics and lucrative promotions. It's cool here, I expected something else, but this is even better.