Joo Casino

I won a tournament a few days ago, but initially encountered a slight delay in receiving my prize. After contacting the support team for assistance, I was provided with a confirmation that my appeal was accepted and the issue was being worked on. After the verification, I was paid my prize for winning the tournament.

I received my prize and am generally happy with the tournaments I played on this platform. Simple conditions and rules, choice of tournaments to participate. I advise you to add non-deposit tournaments once a month. I think then there will be more players and even more excitement.

While playing, I noticed some lag, especially when betting with multipliers from 1.3x to 1.4x. However, thanks to timely reloading of the page and help from the support team, I was able to continue playing. The support team promptly responded to my requests and provided the necessary assistance.

Surprisingly, all these expectations are met. The extensive collection of games is quite good. The casino is impressively fast: I don't have time to cook dinner before the game loads😂, despite not the fastest speed on my ISP.

The week turned out to be not the best for me, but every gaming session makes its own adjustments and I need to control my emotions. Even after a small loss today, I found a bonus of 236 dollars in my account, which is very nice. Last week my results were much better.

Fortunately, after my successful winning session, I had some questions about withdrawing money. I contacted the support team and they promptly helped to sort out the situation. It was great that together we solved all the issues and I received my won money🙏

Joo Casino

November 8, 2023

Hello Soni,

Thank you for sharing your experience with us. It's great to know that our support team was able to promptly assist you with your withdrawal inquiries and that we could work together to resolve any issues. We're here to ensure a smooth and enjoyable experience for our players, and your feedback is valuable to us!

The casino certainly has a good reputation on a number of sites, which was an important consideration for me when choosing. I was able to register here. At the beginning of my gaming activity, I did have good luck and won over 400 euros.

Unfortunately, due to some technical misunderstandings related to the size of bets, I had to lose this amount. However, I understand that such rules are adopted in casinos to ensure fair play.
Despite these small complications, I appreciate the fact that the casino has clear rules and makes sure that they are followed. It's always nice to see that a gambling establishment takes a responsible approach to the game.

Joo Casino

November 8, 2023

Hello YorkWanderer,

We're delighted to hear that the casino's excellent reputation played a significant role in your decision to choose it. Thank you for sharing your thoughts and experience!

I funded my account with 300 dollars and decided to try my luck in the jackpot game, but because of the active bonus I failed. I contacted support and they helped me quickly. They offered to cancel the bonus so I could withdraw my money, and they did it quickly. Although I wasn't planning on canceling the bonus, I appreciated the promptness of the problem resolution and customer care. Despite the initial difficulties, I was left with a positive impression.

Joo Casino

November 8, 2023

Hello nelson_willis,

Thank you for sharing your experience. We're glad to hear that our support team was able to quickly assist you and resolve the issue, even if it meant canceling the bonus. We value your feedback!

They have a friendly, helpful team on hand to answer any questions I have, making me feel like they really care about my gaming experience.
They have pretty good bonuses and have a selection of tournaments. The games launched without problems and loaded quickly, which added to the positive experience.

Joo Casino

October 31, 2023

Hello flashlight,

It's great to hear that you've had a positive experience with our friendly and helpful team. We do care about your gaming experience. The good bonuses, tournament selection, and smooth game launches are all part of our commitment to making your time here enjoyable.

They had an awesome selection of games from Endorphina, which I knew were going to be top notch.
I also loved their customer support, they were really helpful and friendly. The withdrawals were smooth and fast as well, which was great.

Joo Casino

October 17, 2023

Hello Ajan,

It's fantastic to hear that you had a great experience with our games selection and appreciated the excellent customer support. Have a great time gaming!

Selection of games on offer is top notch, with some of the best games I've ever seen. I am also pleased with the professional customer service and prompt, easy withdrawal process.

I found myself constantly having to go for bigger and bigger stakes to get decent wins.
It felt like every win was a battle and I was running out of steam.

Joo Casino

October 17, 2023

Hello Selinersers,

It's great to hear that you're impressed with the game selection and the quality of customer service, along with the smooth withdrawal process. Best of luck with your future bets!

I wasn't blown away by the game, but it was still fun and there was enough variation to keep me coming back. I will say that I'm a bit disappointed with the payouts though. I didn't walk away with a major jackpot, so that was kind of a drag. Another bummer was that the controls weren't always that intuitive. It took me a bit of fiddling around to figure out what I was doing. I suppose sometimes you don't hit it big at the casino, and this was one of those times for me 🤷‍♂️

Joo Casino

October 17, 2023

Hello AxxXy,

It's great to hear that you had some fun with the game and found enough variety to stay engaged. We hope the next time you'll have better luck!