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Joo Casino

8.6
CasinoRank Great
9
Player rating 226 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat 24/7
  • Mobile casino
  • Multiple currencies accepted
What we don’t like
  • Small selection of table games
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Spanish, Russian, Finnish, Polish, Portuguese, Japanese, Norwegian, French, Italian

Established

2014

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Deposit Methods

Visa, MasterCard, Maestro, Skrill, Neteller, Payz, Neosurf, iDebit, Interac, MiFinity, MuchBetter, Pay4Fun, AstroPay Card, Flexepin, CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin

Currencies

Australian dollars, Euros, Russian rubles, US dollars, Bitcoin, Litecoin, Dogecoin, Bitcoin Cash, Canadian dollars, Norwegian kroner, Polish zlotys, New Zealand dollars, Japanese yen, Brazilian reals, Ethereum

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Skrill, Neteller, Payz, iDebit, instaDebit, MiFinity, MuchBetter, Pay4Fun, AstroPay Card, Interac, CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, Litecoin

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 5-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-48 hours

Withdrawal Limit

EUR 2,500 per week, EUR 12,000 per month

Software

Games Global, NetEnt, Evolution Gaming, Betsoft, Play'n GO, 1x2Games, iSoftBet, Yggdrasil Gaming, BGaming, Ezugi, Amatic Industries, Amusnet (Former EGT Interactive), Elk Studios, Endorphina, GameArt, Booming Games, Habanero, Pragmatic Play, Mr. Slotty, Belatra, Iron Dog Studios, Spinomenal, Platipus Gaming, 4ThePlayer, Ainsworth Gaming Technology, August Gaming, Authentic Gaming, Big Time Gaming, Blueprint Gaming, Booongo Gaming, Caleta Gaming, Electric Elephant, Evoplay, Fantasma Games, Felix Gaming, Fugaso, Gamevy, Gamomat, Givme Games, Golden Hero Games, Hacksaw Gaming, High5Games, Kalamba Games, Leander Games, LuckyStreak, Mascot Gaming, Playson, Playtech, Push Gaming, Quickspin, Relax Gaming, Sthlm Gaming, Swintt, CT Interactive, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Fazi Interactive, Games Lab, Merkur Gaming, NetGame, Nolimit City, Northern Lights Gaming, Nucleus Gaming, OneTouch Games, Oryx Gaming, Pocket Games Soft, Quickfire, Red Tiger Gaming, ReelPlay, Revolver Gaming, Wazdan, REDSTONE, 1spin4win, Reevo, Popiplay, PoggiPlay, Indigo Magic, Atomic Slot Lab

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.

General Information About Joo Casino

It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.

The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by DAMA N.V. Casinos, a reputable company in the online gambling space.

The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.

Payment Information and Options at Joo Casino

Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.

Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.

The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.

Customer Support at Joo Casino

Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.

To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.

The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.

Games at Joo Casino

Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.

The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.

Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!

Joo Casino’s Commitment to Responsible Gambling

Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.

You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.

Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.

Final Verdict on Joo Casino

If you’re a new member, you can claim the welcome bonus of 100% up to €1,000 + 100 Free Spins, which is available at the time of writing this review. The casino can change its welcome offer at any time.

To get things rolling, try Big Bass Splash, a widely popular online slot that allows you the opportunity to win a jackpot. Live casino and table games are also available, but there are some mini games that you can test.

Joo Casino provides a safe environment for players worldwide. The online casino has a valid licence and a good track record among AskGamblers players.

Player Reviews

9
226 reviews
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Player rating
qunad
2 months ago
10

I was suspicious about the VIP program, but it’s actually worth it. After a couple of months of regular play, I started getting better rewards and even some cashback on my losses. It’s not life-changing, but it’s a nice perk that shows the site values loyal players like me.

Joo Casino
3 weeks ago

Hello qunad,

Thank you for your feedback! We're glad to hear that you’ve had a positive experience with our VIP program. We value loyal players and are happy to provide rewards and perks like cashback to enhance your gaming experience. We appreciate your continued support and look forward to offering you even more great benefits!

ailchlos
3 months ago
10

The bonuses for the company's global players are outstanding. For its global customers, the company offers location-specific promotions with international tournaments and regional rewards. The gaming platform gives out excellent bonuses for playing worldwide. I am very happy to have found such a platform!

Joo Casino
1 month ago

Hello ailchlos,

Thanks so much for your review! It’s great to hear you’re enjoying the global promotions, regional rewards, and international tournaments. We're glad the platform delivers a rewarding experience no matter where you play!

Kicussin
3 months ago
10

I tried playing here about a month ago and what I really liked was how easy and clear everything is. I got bonuses for my deposits, I found it easy to withdraw money, and also the rules of the game are clearly laid out, which gives me confidence in winning. This is one of the few casinos where I feel completely comfortable. The games don't lag like crazy, the site works properly. Everything works so well here that I am delighted and really appreciate it.

Joo Casino
2 months ago

Hello Kicussin,

Thank you for your kind words! We're thrilled to hear you're enjoying the simplicity and clarity of the experience here. It's great to know that the bonuses, easy withdrawals, and smooth gameplay have made you feel comfortable and confident. We truly appreciate your feedback and are excited to continue providing you with a great experience!

chromavibe
3 months ago
10

This casino has everything—slots, table games, live dealers—you name it. I’ve tried a bunch of their slots, and some of them have really cool features that make winning exciting. The live casino games are also fun because you get to play with real dealers. I’ve never had any issues with withdrawals, and overall, it’s been a really good experience playing here!

Joo Casino
2 months ago

Hello chromavibe,

Thank you for your feedback! We're happy to hear that you're enjoying the variety of games, from slots to live dealers, and that your experience has been smooth. It's great to know you've had a positive experience with withdrawals too. We appreciate you sharing your thoughts and look forward to seeing you continue enjoying the games!

Jarnarir
3 months ago
10

Great bonuses for jackpot chasers! Extra spins on progressive slots, special jackpot-hunting tournaments, and even cashback on progressive games. Plus, they notify you when jackpots reach new heights. Perfect for serious jackpot hunters like me!

Joo Casino
2 months ago

Hello Jarnarir,

Thank you for sharing your thoughts! It's great to hear that you're enjoying the bonuses and features designed for jackpot enthusiasts. We’re glad that the extra spins, tournaments, and cashback add to your experience. We’ll keep working to offer exciting opportunities for all jackpot hunters!

Raniaro
3 months ago
10

I started with $10 and turned it into $50! The low stakes games gave me enough time to get the hang of it. The service here is 10 out of 10. I won late at night, thought I would write to support and have them explain how to withdraw the money and I would have withdrawn in the morning. Not even five minutes later they replied and told me everything: about nuances for each country, about how to withdraw (what kind of wallet you have). Everything worked out for me and the next day I was a winner. Rarely can you find a team that responds so quickly, is always there at the right moment, and at the same time does not forget to cheer new games. I am absolutely thrilled!

Joo Casino
2 months ago

Hello Raniaro,

Thank you for your review! It's great to hear that you were able to grow your balance and enjoyed the low-stakes games and quality service. We're happy that our support team was quick to assist you with your withdrawal and answered all your questions. We hope you continue to have positive experiences in the future!

Satshori
3 months ago
10

Promotional offers here are truly a freebie seeker's paradise. The no-deposit bonuses are frequent and generous, allowing me to try out new games without hesitation. Free spin bundles often come with fair terms, which means winnings from them are actually attainable. On top of that, the trial packages regularly introduce me to exciting features or seasonal games, keeping the experience fresh and endlessly entertaining.

Joo Casino
3 months ago

Hello Satshori,

Thanks for sharing your thoughts! It’s great to hear that the frequent no-deposit bonuses and free spin bundles make your gaming experience exciting and accessible. It’s always refreshing when casinos keep things fresh with new features and seasonal games. Enjoy the rewards!

quiettone3
3 months ago
10

Great customer service makes all the difference, and this casino nails it! I had a random issue with a game freezing, and support sorted it out so fast. The agent even apologized and gave me some bonus spins for the trouble! I’ve never had that kind of treatment anywhere else. If you want a casino that actually cares about its players, this is it!

Joo Casino
3 months ago

Hello quiettone3,

Thanks for sharing your experience! It’s awesome to hear that support was quick, helpful, and went the extra mile to make it right with bonus spins. It’s always great when a casino shows genuine care for its players. Enjoy your gaming!

Kuefunhod
3 months ago
10

Had a fantastic solo session on their premium slots. No distractions, just pure gaming enjoyment. Hit several features and really got into the zone. Sometimes the best gaming experiences are the most peaceful ones!

Joo Casino
3 months ago

Hello Kuefunhod,

Thanks for sharing your experience! It’s great to hear that you enjoyed some uninterrupted gaming time and really got into the zone. There’s something special about a focused session, especially when you hit those exciting features. Keep having those peaceful wins!

zanyfluff
3 months ago
10

I love the cashback bonuses here! Lost a bit on my bets last week, but then I got 10% of my losses back on Monday—felt like a second chance! Plus, they give loyalty rewards for regular players, which means the more I play, the more I get. It’s way better than casinos that only care about new players. Feels like they actually appreciate loyalty.

Joo Casino
3 months ago

Hello zanyfluff,

Thanks for sharing your experience! It’s awesome to hear that the cashback bonuses and loyalty rewards make your gaming experience even more rewarding. It’s great when a casino values loyal players just as much as new ones. Keep enjoying those perks!

Owysowy
3 months ago
10

Had an issue with my withdrawal, so I reached out to support, expecting the usual runaround, but nope! They answered in minutes, were super friendly, and fixed my issue right away. Honestly, one of the best customer service teams I’ve dealt with in a casino. It’s nice to know they actually care about their players and don’t leave you hanging.

Joo Casino
3 months ago

Hello Owysowy,

Thanks for sharing your experience! It’s great to hear that support was quick, friendly, and efficient in resolving your issue. A responsive customer service team truly makes a big difference in the overall experience. Enjoy your time at the casino!

protofreesia
4 months ago
10

Playing live blackjack here is the closest thing to a real casino experience I’ve had online. The tables are always packed with action, the dealers are super professional, and there’s zero lag. I used to play on other sites, but the quality here is unbeatable.

Joo Casino
3 months ago

Hello protofreesia,

Thank you for your feedback! It’s great to hear that the live blackjack experience feels so immersive and high-quality. A lively atmosphere, professional dealers, and smooth gameplay really make a difference. Enjoy the action at the tables!

Fearina
4 months ago
10

They offer great perks like withdrawal bonuses for certain payment methods, and I’ve found the cashout process to be smooth at every loyalty tier. Even as a regular player, withdrawals are processed efficiently and without delays. Their VIP program takes it up a notch with even faster payouts and exclusive promotions that sometimes include instant withdrawals. It’s clear they prioritize making the withdrawal process seamless for everyone, no matter the tier.

Joo Casino
3 months ago

Hello Fearina,

Thank you for your feedback! It's great to hear that the withdrawal process has been smooth and efficient at every level. Perks like payment method bonuses and VIP benefits definitely add to the experience. Glad you're enjoying the fast payouts and exclusive promotions!

Mirian_xx
4 months ago
10

When I played a themed adventure game it became obvious how my strategic choices influenced the way the story developed. Milestone achievements from this game seemed to cut right through the pages of an epic story until the climactic victory happened which stunned me completely. The storyline advancement along with visual beauty and audio tracks created an immersive experience where gaming transformed into living the story.

Joo Casino
3 months ago

Hello Mirian_xx,

Thank you for your feedback! It’s great to hear how the game’s strategic depth, storytelling, and immersive design made such an impact. The combination of milestone achievements, visuals, and audio truly enhances the experience. Hope you continue enjoying more exciting adventures!

walauon
4 months ago
10

I love the live casino games here. The dealers are very engaging and make the game fun and interactive. The video quality is excellent, great selection of games, fairly fast payouts and different methods which is great. I can't get enough of all the beautiful visuals and dynamics and graphics, so I'm sure I'll find a few favorite games.

Joo Casino
3 months ago

Hello walauon,

Thank you for your feedback! It’s great to hear that you’re enjoying the live casino experience, from the engaging dealers to the high-quality visuals and game variety. Glad you appreciate the smooth payouts and multiple payment options as well. Hope you continue finding new favorites!

Geoghegank
4 months ago
1

Good choice of games easy site to use. Easy to deposit and 24 hour support available. Good looks on the site and a number of different ways of depositing allowed.

Impossible to verify your account they put every obstacles in your way to avoid paying out. I would avoid this casino as not very trustworthy. I sent numerous documents all with my address but this was not accepted. When I contacted support at first they accepted my latest upload but then rejected same. Avoid at all costs

Joo Casino
3 months ago

Hello Geoghegank,

Thank you for your feedback. It's great to hear that you enjoyed the game selection and found the site easy to use. Regarding verification, documents are reviewed carefully to meet security requirements. If they were not accepted, there may have been missing details or discrepancies. Feel free to clarify which documents were submitted and whose details are on the account—we’re happy to assist.

hentosoo
4 months ago
10

I am amazed by the exceptional customer service. The team answers my questions quickly and pleasantly. Players will find an outstanding range of games at this establishment. From classic slots to innovative new games. The wide selection makes my experience exciting and the quality of service adds to my desire to stay at this online casino.

Joo Casino
4 months ago

Hello hentosoo,

Thank you for your kind words! We're thrilled to hear that our customer service team has made a great impression and that you're enjoying the diverse game selection. Providing a top-tier experience is our priority, and knowing that it enhances your enjoyment means a lot. Wishing you many more exciting moments ahead!

Syngawena
4 months ago
10

From the moment I joined Joo Casino, I felt like royalty! The Atlantis Treasure VIP program is a treasure trove of perks. I’ve climbed to a 10% cashback level already, which makes my sessions even more rewarding. The Lucky Spin promo adds a layer of excitement to every deposit.

Joo Casino
4 months ago

Hello Syngawena,

Thank you for your fantastic review! We're thrilled to hear you're enjoying the Atlantis Treasure VIP program and the perks it offers, like cashback and the Lucky Spin promo. It's great to have you as part of our community, and we hope your gaming experience continues to be as exciting and rewarding as ever!

Ranayar
4 months ago
10

I was drawn to Joo Casino by the incredibly generous welcome package, and I've stayed for the amazing features. The Lucky Spin promo and Atlantis Treasure VIP perks make every deposit feel incredibly rewarding. The game library is diverse, and I've always got new slots to try. My only gripe is that some bonuses expire quickly if you're not careful, but that's a minor detail in an otherwise fantastic experience!

Joo Casino
4 months ago

Hello Ranayar,

Thank you for sharing your experience! We're thrilled to hear you’re enjoying the welcome package, Lucky Spin promo, and Atlantis Treasure VIP perks. It's great that our game library keeps things fresh for you. We appreciate your feedback about the bonus expiration and will pass it along to our team. We hope you continue to have an amazing time with us!

Larletch
4 months ago
10

Joo Casino’s VIP program feels like a true treasure hunt. The increasing cashback rewards are incredibly satisfying as you climb higher. I’ve also enjoyed their regular lotteries. Getting tickets for deposits keeps things exciting. The payouts are fast, but I encountered a slight delay during a peak period. Overall, highly recommended!

Joo Casino
4 months ago

Hello Larletch,

Thanks for the great review! We're glad you're enjoying the VIP program and the lotteries. It’s awesome to hear the increasing cashback rewards are hitting the mark for you. We appreciate your feedback and look forward to keeping the excitement going!

Samiale
5 months ago
10

If you are into cryptocurrencies, this place is perfect for you. Many different coins are accepted here, and depositing and withdrawing is very easy. I've used Bitcoin and Ethereum here and every transaction has gone through successfully. No problems whatsoever.

Joo Casino
5 months ago

Hello Samiale,

Thank you for your great review! We’re so glad to hear that you’re enjoying the ease of cryptocurrency transactions. It’s fantastic to know that your Bitcoin and Ethereum deposits and withdrawals have been smooth and hassle-free. We appreciate your feedback and are happy to offer a seamless crypto experience for our users!

Falexoss12
5 months ago
10

Joo Casino has one of the best game selections I’ve come across. From slots to live games, there’s always something new to try. The bonus store is a unique touch. I’ve already redeemed extra FS with my points!

Joo Casino
5 months ago

Hello Falexoss12,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the game selection and finding new experiences to try. It’s great to know that the bonus store and the ability to redeem extra free spins are adding to your fun. We appreciate your support and look forward to bringing you even more exciting features!

Pepsi94
5 months ago
10

Navigating the site is very easy! The games are organized perfectly so I don't waste time searching. Loading is fast and there have been no issues with the site freezing or crashing. Joo uses encryption for all transactions and my data has always been safe. I have read their integrity policy and am reassured by the fact that the games are regularly tested. It's nice to play at a casino that values security and honesty so much, and it's obvious that attention has been paid to user convenience.

Joo Casino
5 months ago

Hello Pepsi94,

Thank you for your thoughtful review! We’re so glad to hear that navigating the site is easy and that you’re enjoying the smooth experience. It’s great to know that our focus on security, honesty, and user convenience has made a positive impact. We truly appreciate your trust and feedback, and we’re committed to continuing to provide a safe and enjoyable experience for all our players!

flikor
5 months ago
10

The bonuses here are simply fire! There's always something to claim, whether it's a deposit bonus or free spins. I have already increased my deposits several times. By the way, on the requirements - everything is quite acceptable. One can feel care and attention from the users.

Joo Casino
5 months ago

Hello flikor,

Thank you for your fantastic feedback! We’re so glad to hear that you’re enjoying the bonuses and finding them rewarding. It’s great to know that the requirements are reasonable and that you feel well taken care of. We really appreciate your support and look forward to continuing to offer you exciting rewards and a top-notch experience!

seaman751
5 months ago
10

What amazes me here is the huge variety of games you can play! I tested only 2/5 of all the games, from progressive and big money multiplier games to regular games, and each category is well sorted and the themes look exciting and interesting. The design of the app is smooth and easy to navigate, plus the games are undemanding on smartphone performance. Thank you very much.

Joo Casino
5 months ago

Hello seaman751,

Thank you for your wonderful review! We're thrilled to hear that you’re enjoying the wide variety of games and finding them exciting and well-organized. It’s great to know that the app's design and performance on smartphones are adding to your experience. We really appreciate your kind words and are glad to have you as part of our community!

Welcome Bonus

Joo Casino: 100% up to €1000 + 100 Free Spins, 1st Deposit Welcome Bonus

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