AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Capitulation, Thank you for playing with us! We really appreciate your favorable review!
Good option for those who play little-by-little. Joo has nice minimal deposit options so I don't have to turn inside out a purse. Also it got a very nice and big catalogue of slots, so I'll never get bored. Chance of winning is quite good and I never saw a losing streak.
Website can be challenging to go through on mobile version. It is even made it hard to register my account but I've managed to succeed. So please, Joo, make it more comfortable. Thanks.
Hi ElectricEel, Thanks for the constructive response. In the future, we think that you will see us improve.
I haven't got my hands on a big win or a jackpot of any kind but it is not going to stop me from trying my fortune even more. First deposits are made with a bonus so make sure to type in promo code. I got so many small wins, so I figured out it is not rigged.
Hello, We have a very nice choice of slots, so you can find even a few to your liking. We wish you luck with all our games!
I like to occasionally go to different casinos and spend my money. I don't usually win, but the last spins from the bonus won more than I invested. I know it is pure luck and I ended up not getting much money. But it was so emotional. While withdrawing I got scared almost instantly I got my money via fiat :) :)
Hi MUTTONCHOPS1121, Thank you for choosing us! We wish you more luck!
It gave me that kind of vibe like in a real-life casino. It’s colorful, lively and with so many things to do. It was kind of hard to get a grip over the deposit-withdraw system though, so it took some time. At last I’d like to say thanks to support group :)
Hi BLACKLIGHT121, We hope we will surprise you with anything else in the future!
Guaranteed and luck-based bonuses, promos, lucky spins, etc
+- Variety of providers and slots, if you didn’t find your slot, you can try an alternative version
- Deposit and withdraw on Visa or Master Card, I've got no experience with crypto or electronic wallet, but the site says that it is an option
Still, there are some cons. They did not ruin my impressions but I believe it's something the developers should think about.
- Slow connection
- Battle pass could be more generous and versatile
Hi, Thanks for such a detailed review! We will also take your suggestion into consideration.
Everything is fine. At first, I was nervous about a deposit, but overall it came out pretty good. Now I’m thinking of getting VIP status, because of my favorite slot and bonus features.
Assortment is growing as I can see, so maybe I’ll try something new soon.
Hi TANAKA2077, We have very cool bonuses for VIP players, so we are looking forward to see you among out happy customers.
Nice website, but for some reason I got a pretty slow connection to the site. Here is where I couldn’t find my wallet as an option. So I needed to create a new one and transfer. I hope it’ll be fixed soon. Good thing that I got fortune on my side and I even withdrew some cash, so I’m on top.
Hi KROPOWI, We try to eliminate all the shortcomings on our part, so in the future, you will not be experiencing same problems.
Satisfying experience generally speaking. I’ve been playing for several months now and only once have I got a problem with the withdrawal. Live support chat helped me fast enough, so I’d say that this weak point has been fixed.
Also in my opinion mobile design needs some tweaking.
Hi, We have taken your comment into account. Glad you like our casino a lot!
1. Great welcome bonus. 2. Clear and original design. 3. Fast and reliable payments. These are the main indicators of quality and I am satisfied, as Joo Casino satisfies them. I think many players will like this casino and its services
I didn't really like the mobile app, as it never started, unfortunately. So if I were the developer, I would pay more attention to this issue as many players gamble using their mobile devices
Hi Jesanesh, Thanks for the kind words. We recognize that applications do not always run smoothly, but work is being done on this.
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No matter what anyone says, it is real to win here. Winning is not guaranteed, luck-based, you know. The service is designed in such a way to make the experience of being here better, even if you loose. I was given a large number of bonuses, support responded nicely and quickly.