- Home to well-known providers
- Live chat is available
- Mobile friendly games
- Multiple country restrictions
- Limited table games
- Customer Support
- Responsible Gambling
Bank Transfers: 0-24 hours
Cheques: Not offered
Card Payments: Not offered
Pending Time: 0-24 hours
Support Telephone: 0800-7777700
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Jacks Casino is an online casino and sportsbook which offer a range of games like video slots, table games or players can take a seat at the live casino led by Dutch Jack’s Gaming Presenters. The casino is also home to several different gaming providers which includes household names like Net Entertainment, Microgaming, Red Tiger Gaming, Pragmatic Play, and more. The site is supported across multiple platforms and they are fully licensed and regulated by the Dutch Gaming Authority (KSA).
Restricted Countries and Territories
Unfortunately, there are some country restrictions which means some players cannot open an account. Some of these restrictions which are listed in the casinos' terms and conditions include players from Latvia, Malta, Romania, North Korea, Serbia, Singapore, Slovakia, Spain, Turkey, Sweden, the UK and USA.
The games lobby is filled with different game types but lots of them are video slots! The lobby is also player-friendly right from the offset and every game has been labelled with its minimum and maximum bets so players can easily see if it suits their budgets without even having to load the game! There is a handy drop-down menu so players can easily access their favourite providers and there is a search engine that can find games in just seconds. Some of the titles available to enjoy here include the Starburst Slot, Gonzo’s Quest Megaways Slot, Dead or Alive Slot, Mega Moolah Slot, and Reel Keeper Slot.
In the table game section, players will find yet more games, although much smaller than the slots portfolio. Players will see games of Blackjack, Roulette and Baccarat for now.
There is a small number of live tables and again table limits are clearly visible from the lobby and in these games players can interact with human dealers and can also be joined by other real players. The hosts are Evolution Gaming so players are in safe hands.
Jacks is fully supported by mobile devices such as iOS and Android platforms. This means players can log in or even register straight through a mobile browser without having to download additional applications. The game choice is very similar to their web version as are the features and cashier.
Anyone who needs any help with anything can contact customer services or visit their help center. Customer support agents are available 24/7 and one of the easiest ways to get help is by using their live chat facility. Players can also reach out to the casino over email or they can contact an agent over the telephone.
Security and Fairness
The casino maintains a high level of security so that its customers can enjoy a safe online environment. The processing of personal information is always encrypted so there will never be a breach of security and financial transactions are also protected. They also use an industry-standard random number generator to determine their game results.
Recommended by experts
There are lots of cool slots, several interesting games, very fast verification, and several ways to deposit money. The system of the deposit is good.
In fact, there are few bonuses or they are difficult to use, this does not interfere with the game, but you want to get some bonuses when you are a regular customer.
This site has a lot of games that I really enjoy and I also like the fact that there are a lot of variety in the games with well known providers.
Jacks Casino also provides a good customer chat support, and another thing to consider about this site is that it is mobile friendly which makes it convenient.
I just wish that they do put more focus and variety on some table games, also by adding more variety to it as well and I do hope in the future that they would have less restrictions on other countries..
The casino is fast and easy to navigate through all the games. The casino has enough games for different tastes. Web page is quite fast, tried it on different devices.
Very long withdrawal of funds. Within 4-5 days. I often had problems with loading slot games - very long loading and not always loading at all is successful. Could not run many games.
I like the variety of games. This casino is easy to navigate around and I've had some small wins. It has almost all of my favorite games. Chat is polite.
A live lobby with a large number of players actively participating in the chat and ready to answer certain questions. Big online. The application is quite convenient, although there are not enough stars from the sky.
From time to time there are troubles with access. It does not work well if you use a proxy. Apparently unfriendly to players connecting from outside the Netherlands. A limited number of games
Jacks Casino Complaints
So far not a single complaint has been filed against this online casino.