Jackpot Village Casino
- 24-hour withdrawal time frame
- Live chat open 24/7
- Mobile-friendly design
- Home to over 70 gaming providers
- UK Gambling Commission-licensed
- Multiple country restrictions
- Customer Support
- Responsible Gambling
Bank Transfers: 10-12 days
Cheques: Not offered
Card Payments: 2-7 days
Pending Time: 48 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Jackpot Village Casino is an online casino managed by White Hat Gaming and home to an enormous range of slots and games. Providers at this casino count over 70, including but not limited to well-known names like NetEnt, Microgaming, Play’n GO, and Evolution Gaming. The site is primarily available in English and can be reached instantly through a web browser or on the go. Jackpot Village Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Albania, Cuba, France, Germany, Italy, Monaco, South Africa, Spain, and the United States of America. This list might be longer please check the ‘More casino details’ tab for full information.
There are 1200+ games available in the casino lobby, including hundreds of the best video slots from the big names we mentioned like NetEnt and Play’n GO. Considering there are so many providers here, the casino allows players to categorise the games by the provider to make browsing easier. As a matter of fact, the entire lobby is highly user-friendly and players can see exactly how many games there are per each provider. There is a search engine as well so if players know exactly what games they want to play, they don’t even have to browse. Titles include the Book of Dead Slot, Gonzo’s Quest Slot, Twin Spin Slot, Immortal Romance Slot, and Starburst Slot.
Table games are also available, so if players prefer to place their bets on, let's say, blackjack or roulette games, they can. The casino is home to many different variations when it comes to table games and it’s not just blackjack and roulette either. There are other games here, too, like Baccarat or poker-style games like Casino Hold’Em.
Players who may like betting on card games may like to try some video poker games instead. Again these can be easily found in the lobby and include games like All American Double Up, Jacks or Better, and Joker Wild.
There are even some scratch card games and fun games accessible too.
Players who love the thrill and atmosphere of a live casino can enjoy rooms from multiple providers like Evolution Gaming and NetEnt. These are hosted by real-life croupiers which can be both male and female and the rooms can be joined throughout the day. There are lots to choose from like Live Dream Catcher, Live Roulette, and Live Blackjack. Players can also pick a table to suit their betting limits.
Jackpot Village Casino is also available on the go with the mobile version of their site. Players don’t need an app to enter the casino because it can be loaded through a compatible mobile browser on multiple platforms like iOS and Android. Their mobile casino is just as impressive and seamless as the web version with loads of the casino's most popular games available.
Anyone who needs help and assistance can contact the casino's customer support team. The casino has a friendly live chat facility for players who need help instantly, where customer support agents are on hand to help 24 hours a day, 7 days a week. However, should players need further assistance, they can always reach the staff through email.
Security and Fairness
The casino does take security very seriously which is why they use a high level of encryption and industry-standard firewalls to ensure players' details are kept safe. Personal, financial and any sensitive data will always be encrypted before being sent over the internet.
They also ensure that all their games are fair as they use a random number generator. This makes sure games are not manipulated and their outcome are fair and random every time.
Recommended by experts
I think that there has been a lot of improvement with Jackpot Village Casino. It has been more of providing a smooth transaction process that made it easy for players to enjoy more time in their games. That is why they have landed more players too...
There are going to be a lot of changes for the casino, in terms of the number of games they offer. Most of the classics are there, that should be the biggest change they need for a lot of these titles to attract more players for good in the long run.
One of the most reputable casinos in my opinion (and I've been playing for a long time and quite a lot).
Verification is super fast here without asking for further documents 20 times and holding the player off like some other casinos in the hope that you gamble away the winnings :)
The work here is fast and serious, which is most IMPORTANT to me personally. Deposits & withdrawals are super fast here, which makes every player happy :) Games selection is huge so there is something for everyone.
Customer support is very friendly and tried to clarify your request.
I could really write so much here but can only recommend everyone to test it for themselves :)
Here you can play without having to worry that the casino is acting unfairly.
I can recommend it to everyone who values serious casinos!
Definitely a casino that deserves to be PLAYED ✌🏻🙏🏻
Please stay serious!
Such casinos as yours will in fact grow immeasurably in the future.
Seriousness is the top priority!
Jackpot Village for ever ✊🏻✊🏾
Super bad service. A lot of money deposited nothing won and if you then ask for a bonus in compensation you will receive an answer, we give nothing. They then give a bonus to deposit even more money. I have been through a lot but how these guys deal with new players is really super bad
I’m suspect of McFlyings negative review of this casino, this being a White Hat casino and the author having just a single review. Whilst I never managed a withdrawal from Jackpot Village (despite playing every one of their welcome bonuses, no less) I do have one or two friends who have reported no issues playing here and I have lots of positive previous experience playing at other White Hat properties.
So, with that out the way, lets talk about some of the huge advantages this casino has to offer – AskGamblers mention over 70 gaming providers are available here, but honestly I wouldn’t be surprised if there were even more. Live chat is available around the clock, and there are only three listed complaints here at AskGamblers all of which have been resolved.
I suppose I could complain about the lack of luck I have had whilst playing here, but I’m a firm believer in the fact that the casino sites have no discretion over how the slots play out, so my awful run of bad luck was nothing but just that … until somebody can prove otherwise, and I’ve been doing this for long enough to know that day is never coming! Not to mention the fact this site has certification from a wide number of the most reputable gaming authorities on the planet, and if you can’t trust a site with MGA/UKGC credentials then who can you trust?
Despite the proclamation that this site is designed to be particularly mobile friendly, this is one area that I didn't experience more than a few problems. On desktop the site works beautifully, but the design and navigation seems a little broken, at least on my own Android device. Perhaps they did much of their testing on the iPhone platform, its hard to say, but it is certainly one area I would like to see improved in the future.
Overall though, I think this site definitely deserves a boost to their rating here at AG.
Wow so casino. I just went in to try and stayed here. Everything is always fast on request, no problems with withdrawing money - this is not the case everywhere. Good service.
It is worth adding some slot machines, as well as introducing more large tournaments for participants who like to play for high stakes. A bit lacking in variety.
Stay away from this site, they won't pay out what you win. I won 800 on a bonus they gave, and they tried to tell me I broke the rules of the bonus and bet more then I should. But the thing is I don't bet over a certain amount anytime. So they refused to pay me the money, till I threatened to call BBB and they came back to me with an offer of 275 dollars that I could cash out. Even tho it wasn't the 800 at this point I didn't have much choice or lose it all. So I agreed to the agreement. Only to have them not honour that agreement either, so stay away they will rip they're customers off. Very Dishonest place.
Broad range of games with big first, second and third deposit initial bonus offers. The site works fast and without any technical issues. I also liked the fact that you seem to earn loyalty points quit fast.
First of all I do not like the fact that they only have 5 megaways machines. Secondly I haven't had any luck on thus casino although I tried extensively. The third point, which is just as important as point two, is the customer service that lacks every aspect of the word service. I tried to contact them once but got to speak to a rude person.
Very nice choice of games, casino works well. To have fun and have a good time, ok, but if you intend to play to win big, be careful.
If you accept a bonus, do not take it too high because at $ 5 a spin, you will see that it is long to reach the required wagering condition.
I am a high bet player; since 2015, I am a diamond member at casinos rewards.
I wanted to try new games and I found jackpot village, they offered a bonus of 100%, Max $ 300. I found it interesting, moreover, they have several games that I had never played.
So I deposited $ 300 knowing that I had to wager at least 45 times the bonus, I'm used to it. what I didn’t know was that I wasn’t allowed to bet higher than $ 5 a spin… I almost never play, lower than $ 6 a spin.
Once the wagering condition was reached, I requested a withdrawal of $ 3,000.00.
As a result, my withdrawal was cancelled, the winnings confiscated and the deposit of $300, returned to my Jackpotvillage account.
I wrote to them to simply tell them that I found their $ 5 rule ridiculous, the $ 3,000.00, I don’t care, it's wasted time that enrages me.
Without asking anything, on January 10, they offered me $ 500.00 that I could cash in or play. I gave them my agreement and since that time, nothing, they do not even respond to my emails.
If you are a high bet player, stay away from this casino.
Game choice, lots of provider , site runs well, live chat. No tech issues. Accepts Paysafe cards. Apart from that I would not have a single positive.
Didn’t add my welcome bonus. Live chat were rude. Only joined to play the welcome bonus. My mistake was playing the deposit thinking it would be added after. New players are meant to know the process. This casino will do its utmost to sell you short. Live chat very rude.
Good site, very nice design, lot of games and providers. Support is friendly and can answer all questions. Good selection with welcome bonuses. The site doesn't lag and opens fast.
They offer a wide selection of bonuses.
E-mails sometimes dont come true (also not in spam). Only when they use reply on my mail.
We had a discussion about a payout and we solved the issue with the support team, took a while.
Jackpot Village Casino Complaints
6 of 12
avg complaint life