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Intertops Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 36 Reviews
6/10
36 Reviews
Complaint Response 10 Complaints
3 days avg. 10 Complaints
What we like
  • Recently updated with new software
  • Download or Instant Play
  • Great Promotions
  • Available on mobile devices
What we don’t like
  • Not the most impressive game variety
  • Limited Promotions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Intertops Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.intertops.eu/
Established
1996
Licences
Kahnawake Gaming Commission
Affiliate Program
Languages
English, German
Casino Type
Download, Instant Play, Mobile, Sports, Crypto Casino

Intertops Casino is a big name in the online casinos industry. International Gaming and Entertainment Ltd goes beyond traditional casino games with their Intertop brand, including a Sportsbook and Poker Room. They have decent promotions to accompany their game selection, so they undeniably have a lot going for them!

Software

Real Time Gaming software is used to power Intertops new Classic casino, however, the pre-existing Green Casino uses Microgaming software. Both software providers have a great reputation in the casino gaming industry, and by offering both options to their players new and old, Intertops Casino allows players to choose the software and gaming options that they prefer. That being said, Intertops Casino is more focused upon improving the quality of their Classic casino and adding cutting-edge casino games, whereas the Green Casino is remaining available and un-maintained for those who prefer to play on the tried, tested and true.

Games

Through the new Classic casino at Intertops Casino, there are over 300 casino games available through Instant Play or Download. Naturally, the complete game variety is not available through the flash web browser software, however, those that are available are high quality. Intertops Casino doesn't have the widest game selection, but this may be in part since they do offer Poker and a Sportsbook through another gambling site in their brand. Slots, Baccarat, Blackjack, Craps, Keno, Pai Gow, Roulette, Sic Bo, and Video Poker.

Promotions

Intertops Casino has a small number of promotions available beyond the Welcome Bonuses available through the Classic casino and Green Intertops Casinos. Comp Points are accumulated with every wager, and players who play at the Classic casino are automatically enteClassic casino into the Wheel of Fortune promotion.

StallCation

Complaints

Read the complaints other players have left for Intertops Casino. Learn more about complaints.

Show all complaints
Intertops Casino - My winnings are missing
On 9-19-20 I played on Intertops Red Casino and I hit a big win on a small bet and the game showed this big congrats and a $25 (+/-) graphic but I noticed my balance did not adjust accordingly. So I began to record my game play. I then continued playing and raised my bet significantly and hit another big win of $62.50 and it applied to my purse correctly. Within a few moments I yet again hit the $62.50 win however just like the first time my account did not adjust. So I emailed Intertops proof and provided them all the info that they asked for, including sending them some things four times because they kept losing what I was sending. Yes these people will misplace things all the time and yet we are suppose to trust them with our personal documents? So in any event I was told it would be 24-48 hours to hear back after their investigation and I tried to explain that me waiting for them to investigate an issue that I had zero to do with made no sense, They do not include me on the investigation why am I waiting. They could see the video they also clearly see that I was not credited for the win not only on the video but I’m sure they can see my balance did not adjust on my purses balance as well. But I waited and on the second day I was told the needed another 24 hours when I inquired. It has now been about 30 days and they refuse to Pay me my funds. I’m the consumer of the product, no matter if it’s a software malfunction or a graphics or any other issue , one thing is certain, it’s nothing I as the user could have caused. So why am I being denied my funds that I am owed. You can clearly see the win and the funds not crediting here : https://bit.ly/2SgHF3q
staus Resolved
Intertops Casino - Will Not Pay Out Winnings
I started the verification process on 3/29/2020 and sent them a copy of my Drivers license, credit card, and a recent electric bill. I had to send these 5 times to four different email addresses: [email protected], [email protected], [email protected], and [email protected]. before they even acknowledged receiving them. Once they finally did that, I was then able to start the withdrawal process. I have now submitted a withdrawal for $1000 3 times and it has been denied each time because they say I need to send them a picture of me holding my id to my face. I have sent them this photo 5 times now and they never acknowledge receiving it. I get this same email from different people each time, this is the most recent one from Audra on 6/10/2020 :
-----------------------------------------------------------------------
Dear David,
Thank you for choosing Intertops.
We write to inform you that your recent Bitcoin withdrawal request for $1000.00 was denied, and the funds are currently in your account. The request was denied, as we have not received the copy
At your earliest convenience, we ask that you send the following:
- A picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture
This document is needed for additional security measures. Once you have confirmed this information, please submit a new request, so that it can be sent to the Payments department for processing.
If you have any questions, please feel free to ask.
Regards,
Audra 
Intertops Verification Service
-------------------------------------------------------------
The others came from Jahzmin on 5/6/2020:
------------------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We have received your email with the attachments. Before we are able to complete the verification process we ask that you submit a picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture.
Should you require any further assistance, please feel free to contact us.
Regards,
Jahzmin
Intertops Verification Service
-----------------------------------------------------
Gavin, on 5/12/2020
-----------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We write to inform you that your recent withdrawal for $1000 was denied and the funds are currently in your real player account.
This request was denied because we require an additional verification document for added security measures.
At your earliest convenience, we ask that you send the following:
- A picture of you holding your Photo Identification to your face. Please ensure that the details of your Photo Identification are visible in the picture.
This is needed before your payout can be processed. Once the document is received and approved, your request will be sent to the payments department for processing.
Please allow 3 - 5 business days for processing. Some adjustments will then be made to your account, after which you will enjoy further deposits, withdrawals and playing in an easy manner.
Should you require any further information or assistance, please feel free to contact us.
Regards,
Gavin 
Intertops Verification Service
---------------------------------------------
Marlon on 5/13/2020:
----------------------------------------------
Dear DAVID,
Thank you for choosing Intertops.
We have received your email with the attachments. We were unable to complete the verification process.
We ask that you kindly scan and email:
- A picture of you holding your Photo Identification to your face. Please ensure that the details of your Photo Identification are visible in the picture.
We look forward to hearing from you.
Regards,
Marlon 
Intertops Verification Service
-------------------------------------------------
And Gavin again on 5/22/2020.
-------------------------------------------------
Dear DAVID,
Thank you for contacting Intertops.
We have received your email however as stated in previous communication we require a picture of your holding your Photo identification not just a picture of your identification. The picture that you submitted of your Photo Identification has been received and stored.
To complete the verification process we ask that you submit a picture of you holding your Photo Identification to your face.
Please ensure that the details of your Photo Identification are visible in the picture.
Should you require any further assistance, please feel free to contact us.
Regards,
Gavin
Intertops Verification Service
-----------------------------------------------------------
I can see now this is a never ending loop of them saying they never received this photo so they don't have to pay out. I thought them being around since 2007 that I was safe to play there, obviously not, they have been doing this for a very long time.
staus Resolved
$1000
Intertops Casino - Casino confiscated my winnings and using their terms faulty
Hello , i am a regular player in intertops casino and verified to. Had received all my previous winnings with no problem.
so the problem is on 27/9/2019 i played as always with their bonus code DINO2 , and i am very well familiar with their bonus terms ,
so after i checked that i had finished the bonus wagering with bet 10 per spin i had 5800 euro balance....
i went back to the game and played some more with 25 bet..
On 1/10 i received an email from them :
Dear Ivan,

Thank you for choosing Intertops.

We were unable to process your withdrawal request for US$2500 via Moneybookers, because multiple wagers were placed over the maximum wager allowed with an active bonus in the Intertops Casino.

General Intertops Deposit Bonus offers: 2.6.4 Max bet rule for all bonuses = $10.00. Any winnings plus bonus amounts will be voided in accordance with this max bet rule.

Wagers were placed for US$25 on T-Rex II game.

As a result of the above, your winnings of US$4950 has been confiscated leaving your deposit US$50 to give you a chance to try again.

Should you require any further information or assistance, please feel free to contact us anytime.

Yours sincerely,

Desiree

Intertops Financial Services

So as i said i did not had ANY ACTIVE bonus at the time i played 25 bet on t rex slot....

I asked them to count my bets and confirm that i have not break the max bet rule...

They never replied back to me.

So they send me the gaming history of that day... i will try to explain to you and you have to check with them because the gaming history dont show the deposits i made that day and what bonuses i claimed..

So from bet 1105719796 10 $10.00 $0.00 T-Rex II Base Game 09/27/2019 06:37:38 09/27/2019 06:37:38 SokmaseL651
to bet 1105720396 7 $7.00 $0.00 T-Rex II Base Game 09/27/2019 06:39:05 09/27/2019 06:39:05 SokmaseL633
Was my first deposit on that day and played with Code BEER100 and i lost all my balance.


After that i deposit and played with bonus code DINO1
starting with freespins that coming along with that bonus code.
from 1105720973 25 $0.25 $0.00 T-Rex II Base Game 09/27/2019 06:40:59 09/27/2019 06:40:59 SokmaseL632
to 1105724272 1 $0.02 $0.00 T-Rex II Base Game 09/27/2019 06:49:22 09/27/2019 06:49:22 SokmaseL491
and that was my last bet and lost all my balance.

Now we go to the DINO2 bonus code and i deposit 50 and received 50 that makes as around 3000 wager .
So my first bet was after playing the freespins that come with that code ....
1105725602 10 $10.00 $5.00 T-Rex II Base Game 09/27/2019 06:53:14 09/27/2019 06:53:14 SokmaseL450
and last bet before i play with 25
1105742809 10 $10.00 $0.00 T-Rex II Base Game 09/27/2019 07:42:50 09/27/2019 07:42:50 SokmaseL31
I count them manual and they are more than 370 bets of 10 (aprox 300 needed to finish that bonus wager).... so when i came back and played with 25 that is shown in there i did not had any active bet!
I am attaching full gaming history. their email about the bonus. their terms of the bonus.
staus Resolved
$4950
Intertops Casino - Two major software glitches
i have been gaming almost daily and making deposits of 2500 usd average per month for the past 10-months. i have never withdraw any winning before and now situation became worse. There are 2 problems i encounter recently i only play two games in the red casino TRI-CARD POKER AND SLOTS. few days back while i was playing slots and losing as usual then it came a bonus round free spin of 12 spins when the game got to the 4th spin i was log out of the casino website and a message stating under maintenance. i was shock and very frustrated so i call up the vip hot line and ask what happened to my game and how can they log me out when i am still gaming and they say is normal to have a maintenance for the site. i told them normally the gaming site will display a message to let the players know in advance that a maintenance is schedule on this date and time, so to avoid any inconveniences don't game during that specific date and time. 2nd BIG problem the following day after slots, i went to play on my TRI CARD POKER. I was shocked when i compared two hands of similar cards, both same bet, but the PAYOUT is different. when i look closely it actually spell that pay $6 but i only receive $3. i have attach the screen shot for proof and submit to the vip department. they came back and tell me that is just graphical errors and i received the correct amount in my account. i am very piss still as they do not make any approach of rescuing the situation and still arguing that everything is ok, making me feeling that i am overreacting. i am very frustrated still because i don't know where to seek help and how can i use the proof to admit and compensate my losses, i want to ask the casino to return my money on those bets i played in tri card poker. any advice please let me know...i am very grateful to all..PS; who know how much of my bets have miscalculated too from the beginning
staus Unresolved

Complaint Statistics

Resolved 7
Avg. Amount $ 3,568
Avg. Complaint Duration 11 days
Avg. Response Time 3 days

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Top reviews from our players

I love everything about this casino and every way it has everything I look for in a casino. Service is great variety of Gaming from poker Sports slots and video poker. This casino is as the jet of a casino for a US player that I have yet to find. It's a tough call to say this is my number one Casino compared to another that I really prefer as well. Great service Representatives
Great selection of Gaming
Great history of online gaming

I don't always win but I don't always win at any casino. Yep my play time is generally stressed out and I've had plenty of opportunities to cash out. I don't use match bonus but they offer free spins bonus in the classic casino.

Inactive user
3/10

Pay slowly, after 48/72 hours, but the horrible thing is that only one withdrawal at a time, So everything slow. Absurd

Inactive user
10/10

If you have not yet encountered this company so far, I've got four key words that make up the essence of this unique RTG experience - a challenge, design, mystery and variety of games. I'm talking about, is it'll give you through this review to clarify below. The basis of all RTG casinos has always been a challenge for any player with high quality, perfectly designed games. Intertops Red Casino is no exception, I can say without reservation that I have never met such ease of playing and money transfers. RTG software is one of those who do not have too many games, but do great things. Mystery in this casino are many jackpot prizes and bonuses so diverse that I do not dare to list them individually, it would be too long for the text this time.

Anyway, see for yourself whether I am fair, and I'm fond of them because I was so far in this casino paid over € 1,500. After I verified account payments on my NETELLER account was available for two working days. The verification did not go according to plan, because I initially had twice to send a document, because of poor visibility. It is no objection, in the end it was my fault, not theirs. Always when we needed the help of their support given to it as soon as possible. Workers from the casino, they are maximum correct even when you are bored with one and the same issue. It is interesting to note that the casino is registered and regulated by the Kahnawake, which is not the practice when we consider of jurisdiction other RTG casinos.

Intertops Casino has been designed and that the player has no choice when you see what is offered and where the fun starts. The most important thing is to me at the beginning it did not take a lot of adjustment because I know well RTG software. Intertops Red Casino 10/10.

Great so far open to us and they gave me a free 25 there customer service is grade a awesome!!!!

When the Intertops confirmed that they will no longer allow players from US eleven states this comes as somewhat a surprise cause I thought that they will follow up forbidding existing US players but they didn’t. I’m an existing player before that refusal to entertain new US players and it seems that they restricting the new players from America because of of the increase in players that makes traffic and that has been recorded for the network. As I search for blogs and forums it’s believed that Intertops was having a problem in keeping their payment processing.

Although that’s the case I still determined to play at Intertops Casino cause they was the the veteran of the online casino industry. Meanwhile I have many satisfied background experience to this casino like the good withdrawals and playing experiences. One of my best experience was withdrawal of the bonus from their Thursday selected players called “Feel the speed bonus”! I will never forget that moment cause i’m currently at 14th place at that time and the bonus was $500 and I completely finished the thirty times wagering requirement for just 3 days cause I won a like a minor jackpot from the Hairway to Heaven! The bonus terms must be withdraw five times and I almost got $1800 with the complete wagering requirements! Another is that they have sport betting casino that offers huge variety of sports bet that you can enjoy because of their majestic graphics and nice sound!

The customer support was commendable and they assist players when you needed it the most! There was a time when I invalidly type a wrong code and they email me about it and gave the full instructions what a prepossessing customer support! The Intertops is one of the better RTG casinos if you’re in a doubt about their processing times well I will recommend to give it a try cause they deserved to be trusted like what they said “Trust the first!”

Intertops Casino

This is one of the Real Time Casinos that you can trust. In the past I had several bad experiences with RTG casinos, so I'm especially careful and I always well check out the casino before making a deposit.

Otherwise, Intertops in addition to X-ray offers WGS software. Also on offer they have Sportbook and Poker rooms. I've never had a request for withdrawal here but I believe that this is a safe casino above all because on their website it says that they were established in 1996. That means that this is one of the oldest online casinos. It is logical that, an online casino that is not safe would not last for 19 years as Intertops Casino.

I had no luck with this casino even though I made some deposit. The first time I played here they had offered $ 50 no deposit bonus. The bonus offer is good and on your e-mail address from time to time will arrive some really tempting offers including the no deposit bonuses and free spins. This casino has standard wagering requirements for all bonuses. For deposit bonuses wagering requirements are always 30 x bonus + deposit. In my opinion it is not so bad. Wagering requirements for no deposit bonuses and free spins are 60 x bonus. The maximum amount that you can withdraw from no deposit bonus is 5 x bonus. Whichever bonus that you take, mostly just slot games are permitted. I like that the casino has standard rules for bonuses. Last time I played here was a few days ago for 20 euros without deposit. After a good and promising start on the Pay Dirt I had about 100 euros. I was hoping for that I could fulfill the wager, and finally make a withdrawal at this casino. But it did not happen and later I lost all the money. I hope that I will succeed here maybe next time when I’ll play. I recommend Intertops Casino.

Intertops is near the top of my list of overall best casinos. They have been around for 20 years and they offer a sportsbook, classic casino (WGS) as well as an RTG casino, all on the same cashier. This makes it easy to get a wider variety of options out of your deposit. All major credit cards, Paste and pay, Skrill, Moneybookers are a few of the many funding options found in the cashier. Paste and Pay allows players to deposit as little as $5 at a time if you are on a budget or just want to try them out.

They send regular no deposit bonuses to their depositing members every month. At least 50% of my play is on one of the three platforms offered at Intertops. VIP players have assigned Casino Hosts who help them through any situations including crediting free chips. The Intertops Customer support rarely says No, as long as you are a regular depositor. So, if you haven’t opened an account here yet, please do and feel free to use me as a referral my account name is JennaIntertops. Thanks and good luck.

Well, I don't know that there is anything I don't like about Intertops... I disagree with charging $85 for a MoneyGram; I wish they had daily promotions. Very limited match bonus options. Most RTG; WGS casinos offer large match bonuses daily to entice players to deposit; Intertops offers an average of two deposit bonuses per month. I enjoy utilizing match bonuses with WGS software in particular because of the distinct amount shown for both your bonus; real cash. Any monies won from a bet that exceed the original bet move from your Bonus total to your Real Cash total. Example ($1 betwins $5 - You will have $4 in Real Cash; the $1 bet returns to your Bonus to be played again) - It gives me a clear view of my bank in real time; I love that! I wish Intertops Classic (WGS) allowed more match bonuses so I can enjoy my false sense of control there, too! :)

All that being said, I really wouldn't change a thing because I am sure their excellent service; reputation are built on the system they have in place, so they know what they are doing! :)

Inactive user
8/10

As for Intertops platform first I tried in their poker room, then moved to the betting that a two years ago began seriously to hang out with their casino "red" client, and later with the classical version of the casino. Just name Intertops dates from 1983 when the casino started operating in Germany, that would already now back in 1996 and went to work on the Internet. It is interesting to Intertops is something that is not related to the casino and that is that the first sports bet on the Internet ever, paid just in the Intertops sportsbook. Now I'm not talking about betting because that is not the subject of this review, we'll just conclude that Intertops one true veteran in the world of online gambling. They are distinguished by permanent bonuses on deposits or the occasional free chip codes without having to deposit money.

Intertops is now owned by International Gaming and Entertainment Ltd. and pretty good swim in the sea of good bidders of online games. On their website, you have the option of instant flash play and if you decide to download version which is warmly recommended, you will be able to experience the magic of interesting games that the casino is willing to offer. When I talk about games, this great casino currently offers over one hundred games, from which to isolate those with the largest prize pool ie. Jackpots, such as: Shopping Spree, Jackpot Pinatas, and Midlife Crisis. For loyal players there is a standard comp points program where for 100 points scored be rewarded with $ 1. Otherwise one comp point is obtained for every $ 10 spent on their games of chance.

Customer support is a standard quality available 24 hours via email, Skype, and telephone. At the bottom of their main page there is a link to the complete list toll free phone numbers and choose the one that you think is easiest for communication. They have also a large number of payment options and in my opinion in that are among the leaders on the Internet. Each player will choose his method I repeat like a parrot to remain at Neteller. I would single out some other methods and you select it in his own: Credit or Debit Cards, Moneybookers, Click2Pay, EcoCard, Paysafecard and Wire Transfer. Is up to you to decide what and how, I already tried all possibilities here of poker, over betting and casino at the end, nothing would set aside because everything related to the name Intertops is equally fantastic.

Hello, AskGamblers. In the last couple of months I've started to really enjoy Real Time Gaming games and I'm a member in many their casinos. This time I joined Intertops casino and it has not only RTG but WGS software too. I've heard some good things about it and I wanted to try it out with some minimum deposit.

I chose to go with instant play and signed up. Then I made a 20$ deposit and started to play Voodoo Magic. I haven't played it for some time with my own deposit (lately I've got some free spins on it) so I wanted to see, how it would go. I placed 0.26eur bets per spin and within 50 spins I got only 3 winnings, all of them were few cents above my bet. I had lost about 10$ with this game so I decided to move on to Aladdins Wishes. It is a nice designed 20 payline game and I played it with 0.20$ bets per spin. I like this game design wise and because it is quite similar to Warlocks Spell game, which has brought me some nice winnings. I played it for more than hour, because this game pays quite nice, I got even a 6$ win with this small bet on some combination. At some point my balance reached 23$, but then I decided to change my bet to 0.40$, because I thought that if I got free spins then they would bring nice winnings, however, mostly spins came with 0.12$ wins or even empty. It has happened to me before with this game, you can have a winning streak and then just big 0 for almost all session. So I lost all the balance I had left shortly.

Overall I had a descent time at Intertops casino, but this isn't my favorite RTG casino. First, I didn't really enjoy the look of the casino page itself. And secondly, I played on flash play and the games and lobby lagged a lot. I haven't made a withdrawal from them so I can'ts say anything about that, but I am pretty sure I won't be depositing there again.

Intertops casino it is very old, decent, and reputable operator, which have poker client and Real Time Gaming software. Also I remember that they had sportsbook, but I am not sure in it so will not be stay on it, probably I am wrong. Also I played few freerolls on their poker software, and it is looks good, but not so many players, also I finished one place before prizes, in poker this thing called bubble-boy. Lol, you can call me on forum bubble-boy.

Of course as for such decent operator I read many things about casino, and one day decide to try it with my small deposit which was 30$, also casino doubled it, as they had welcome offer 100%. I start playing different real time gaming games, as this was not my first experience with their games, I am of course know few games, and just trying stick to them. Unfortunately I can't remember the name of one of my favorite game, but there is expanding vampires on all reels, which works as wilds. I have around 1 hour of playtime, but lost my deposit playing T-rex game, love free spins there. After few months passed I get email from them when they call me back in casino, and offer to me nice 100% bonus with 40x wagering requirements, which is not so big in RTG software I think. I again have a nice playtime at different Real Time Gaming games, and almost clear wagering requirements, but got busted second time by the same slot - T rex. I never deposited since that times in this casino, because short after my playing there I found club world casino group and spend my money there.

Intertops is decent, reputable, and safe casino to play, with Real Time Gaming software. I did not test withdrawals, but rate them with 7 stars. Also I am pretty sure that this casino is great for customers from USA, and their experience with this casino should be fine and trouble free.

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