- No maximum withdrawal limits
- Good choice of payment methods
- Good choice of responsible gambling tools
- Slow live chat times
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Ice Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Ice Casino
Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below.
One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly.
Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions.
- E-Wallets 0-96 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 0-96 hours
- Card Payments 0-96 hours
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Ice Casino
The casino supports many different types of payment methods, which we have listed aboveThese are country-specific, so if you don’t see them all when you open the cashier, that’s why. However, banking methods include credit and debit cards, e-wallets and direct bank transfers.
You can also find other information in the cashier, including minimum and maximum limits. The casino also prides itself on having no maximum withdrawal limits.
If you withdraw more than $1,000, the casino will ask you to verify your account by sending in verification documents.
If you have successfully completed the KYC procedure and withdraw up to 500 EUR, the casino aims to process your withdrawal between 5 minutes and 12 hours, but not exceeding two business days, excluding weekends and holidays. Withdrawals up to 5000 EUR could take up to 48 hours, but not exceeding 5 working days, and withdrawals up to 30,000 could take up to 96 hours, but not exceeding 14 working days.
Other limits may apply if your withdrawal exceeds a certain amount in excess of your total deposits. Please see the casino's terms and conditions for more information.
Games at Ice Casino
There are many different casino games in the lobby, including hundreds of video slots. You can select your favourite providers from the list if you’d like to narrow down the search, or you can type the game into the search engine, which finds them in a matter of seconds.
There are many different online slot types to choose from, which range in theme, features and volatility.
But it’s not just about the slots. The casino has lots of other appealing games, like its tables. These include popular variants of Blackjack, Roulette, Poker, and more. Each table will vary depending on its provider, but you can put your strategies to the test to try and beat the casino.
If you are interested in that style of play, you may also find the casinos' video poker games exciting. You must create your best poker hands, and each game has its own set of rules and high and low-value cards.
Of course, there are plenty of live dealer games too! These tables are similar to the ones we mentioned, and the rules may be familiar, but each game now has a real-life dealer instead. You can interact with the dealers and other real players like in a land-based casino. Most games are open around the clock to cater to different time zones.
Ice Casinos Commitment to Responsible Gambling
The casino takes responsible gambling seriously and has tools in place to help you keep control of your spending. We have listed those above, which you can access when logged into your account.
As well as considering setting personal limits, you can opt for self-exclusion or contact one of the companies the casino has listed in their terms and conditions.
Customer Support at Ice Casino
When you need to contact the casino with questions or concerns, one of the easiest ways to get help is through their live chat facility, where an agent will be on hand to help 24 hours a day, 7 days a week. You will find this feature located at the bottom of the page.
However, there is also a detailed help section that is worth visiting before contacting support. The casino has covered many different topics, so it’s possible you can find some answers here first.
Other than that, the casino can also be contacted by email or use the dedicated phone number to talk to someone within minutes.
Complaints
Read the complaints other players have left for Ice Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
This is the best casino I play only it gets a lot of bonuses SMS or email there is always some deposit bonus and all the slots I like to play. I like bonus no deposit.
Rather, there is nothing I do not like, they have quick deposits and withdrawals and this is the most important thing so there is nothing to complain about in my opinion there could be more no deposit bonuses.
Many great bonus offers several times a week, fast payouts within 1-2 days and all bonuses are non-sticky, so if you deposit with a bonus and you win with real money, you can pay out immediately even though you still have a bonus.
They have a large variety of games.
But I don’t think they actually pay anything if you somehow win.
The payment system is sketchy. I made a crypto deposit that was never credited to my account I asked if they would give me a ticket number for reference and they just said to refer to the crypto deposit.
It’s been over 24 h and I still haven’t had anything credited to my account.
A lot of games and providers, Quick verification process, a lot of deposit method and bonus. Website also runs very smoothly. And I think that's all of pros.
Withdrawal process is a torment. Even with full verified account it takes ages to get money on e wallet.
Support just get one answer for all the questions: please wait and be patient.
Great games, good casino. Shame the withdrawal process is awful.
Been trying to get my money for like nearly 2 weeks now and keep getting told it’s all good etc, but still nothing happening.
Firstly I was told verification takes 2 days it took 3. After being verified they said they wanted more proof after I started my withdrawal process.
Then the system cancelled my withdrawal by mistake apparently after 3 working days and they asked me to re withdraw the money due to there system error. I have now been waiting for 3 working days again and still no sign of the money go on live chat they say can take upto 5 working day and for unverified customers it’s 5 working days. So what’s the point in verification for the customer if it doesn’t benefit you ?
Personally I don’t think I’m gonna see my money
Hello PATCHETT22 Sorry to hear you've faced issues. Would you please provide your account ID at IceCasino? Kind regards
Only good experience with this platform: fast withdrawals, excellent interface, many games. Once I had an issue with depositing but it was resolved quickly because their customer support dept helped resolve the issue in no time.
Easy to play slots on mobile version, the casino has a great amount of top providers that I usually play. Quite simple steps in order to open an account.
Slow response time of customer support team, had been waiting for 15 minutes in order to receive an answer to the simple question. Design of the website could be improved.
This is a satisfactory casino and I think that the tons of potential with this platform. I hope that it can help improve the system just like what they did to their games, payment methods, and their integration of the mobile platform which was big.
Since I only gave it a 7, I hope that more people understand that I really like the platform because this is really good to look at. I do believe that restrictions have hindered growth and some problems with the payment methods took it down a notch.
Ice casino is my favorite casino. There are lots of great slots. Various news every day. Not to mention the bonus he often gets from the casino. Overall that is 10/10
Draining in chat. Poor service in all languages. Frequent crashes when making a deposit. Frequent kicking out of games when they start giving. After returning, you can only lose on the slot from which you crashed.
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Many games and providers, fast verification process, many deposit methods and bonuses. The site also fast payouts, excellent interface, many games. Chat with a consultant always try to explain and help as we know what's going on.