Ice Casino Complaints - Withdrawal & Other Problems

Ice Casino - Withdrawal pending beyond the stated 5 business day processing time

I requested a withdrawal from my Ice Casino account on 1 October 2026. My account has already been verified and I have not been asked to provide any ...

Ice Casino - Keep declining my withdrawal

I have been trying to withdraw 578 SEK for a while. They keep telling me I need to verify the withdrawal address. But when I follow their steps ...

Ice Casino - I was told the processing time for payouts is 30 days

Hello, I have a complaint: about a month and a half ago, I won at Ice Casino, and they verified my account and identity.However, four weeks have ...

Ice Casino - Expired card verification

I have had an account since 2023 with ice. They are asking me to verify with a picture of the card used in 2023 by my face. This card is expired ...

Ice Casino - Can't withdraw for weeks with a fully verificated account

I have problem getting my money ( only circa 120 dollar) even though i have provided all documents for KYC and the website says im 100% done with ...

Ice Casino - It has now been 5 days, and the withdrawal is still stuck as Pending

Hello,I am submitting this complaint regarding a withdrawal request of €1,413.52 made on Thursday, June 18th, via bank transfer. My player account ...

Ice Casino - Prolonged KYC verification delaying withdrawal

I have been trying to verify my account for around a week now, and it has become a big problem. I have filled out all the points on the KYC ...

Ice Casino - Withdrawal transactions blocked

Hello my KYC is verified and completed. I've made some money on slots and made two withdrawals through VISA, the withdrawals were stuck for 5 days ...

Ice Casino - Want more data even tho I am verified

I had a fully verified ice casino account including sending my picture with my passport next to my face which they accepted. I'm a member with no ...

Ice Casino - Delay in Withdrawal Processing Beyond Stated Timeline

Dear Askgamblers team,I requested a withdrawal of ₹80,000 on 28th August 2025. As per the stated terms and conditions, withdrawals are to be ...

Ice Casino - I have been back and forth trying to verify

I have been back and forth trying to verify, I’ve submitted all documents which they have approved then they have asked for a screenshot of my bank ...

Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now

I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice ...

Ice Casino - Withdrawal rejected 1700 CAD

My withdrawals from ice casino get rejected with no explanation. I am KYC verified. I have messaged their support with no reply and their live chat ...

Ice Casino - Casino stalling withdrawal of 499€

I requested a withdrawal under 499€. As per their terms and conditions tthese take under 2 days to process. My account is verified and was verified ...

Ice Casino - Withdrawal issue at Ice casino

Hello All,I am using ICE casino since last one year and I deposited many times but couldn't withdrawal since I lost all deposited amount. Luckily this ...

Ice Casino - Payment delayed beyond casino terms

This is what an Ice Casino employee told me "The maximum time frame for processing your requests from the casino for verified users of your amount is ...

Ice Casino - TRX Crypto Deposit Not Credited

It's been over 24 hours now and a Tron (TRX) crypto deposit I have made has not been credited to my account. The transaction has been processed on the ...

Ice Casino - No KYC check and no replys for my problems

I've given the requested documents for KYC and asked them through email and they Don't answer or give any helpful information about my problemI gave ...

Ice Casino - Withdrawals cancelling and stating it's tech issue

I have a huge sum of money I am trying to withdraw since the 17th June. They have cancelled over 80,000€ in withdrawals stating it’s a tech issue ...

Ice Casino - Ice casino delay withdrawal

Hello, I have a problem with ice casino, they have very long delays for withdrawals and they keep putting me off and telling me to wait, I asked for ...

Ice Casino - Blocking my account with NOK 45,000 on my account

Good afternoon! My account was locked today. I asked if the verification has been completed, I was told that the documents have been approved, but ...

Ice Casino - Blocked account with 6018 euros

Hello, Ice casino blocked my account with 6018 euros in it. I contacted their live chat to find out why they did this. From there they told me that it ...

Ice Casino - Long wait for monies

I withdrew 2 lots of €700, 1 withdrawal on the 5th of January and 1 on the 8th of January, both withdrawals were split into €450 and €250 ...

Ice Casino - Canceling my withdrawal and it is now 2 weeks late

Submitted a withdrawal the first time which was canceled due to technical issues. Now waited for 2 weeks constantly being in touch with the chat ...