- Home to industry-leading providers
- Live chat is available
- Holds a UKGC License
- Slow withdrawals
- Low maximum monthly withdrawal limits
- Customer Support
- Responsible Gambling
Bank Transfers: 2-6 days
Cheques: Not offered
Card Payments: 2-6 days
Pending Time: 0-48 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information About HeySpin Casino
HeySpin Casino has been at AskGamblers for some time now, so you can check out our casino rating and read multiple player reviews. These online casino reviews are written by AskGamblers members, and we’re pleased to report that our members are ranking the casino highly so far.
The casino is fully licensed and regulated by the Malta Gaming Authority, but they also hold a license from the UKGC, which means you can register and play confidently if you’re from the UK.
When you visit the site, you can select your preferred language and register through virtually any device, including the latest smartphones and tablets. The mobile casino site replicates the web version so you can switch between devices seamlessly. Regarding games, we’ll chat more about this below and discuss the most important topics so you can get the truth before you play.
Payment Information and Options at HeySpin Casino
The casino supports multiple payment methods, including the most popular credit cards and web wallets. When it comes to withdrawing, the casino supports fewer options, so be sure to check that the depositing method you pick also supports withdrawals for less hassle further down the line.
The minimum and maximum withdrawal amounts are not specified on the payments page. However, when you register and log into your account, you can open the cashier for more information regarding this.
As well as the payment provider setting maximum limits, the casino will let you withdraw up to €7,000 a month, considerably less than the industry average.
The casino aims to process withdrawals as quickly as possible, but it can take up to 48 hours in most cases. You will also be required to verify your account by sending your identification documents. These can be sent directly using the Document Uploader.
Customer Support at HeySpin Casino
If you want to contact the casino, you can reach out to them via live chat, which is the quickest option. However, live chat is only open from 8 am to 12 am CET daily. The casino's live chat agents are trained to answer your questions or concerns.
If you need help outside of live chat hours, you will need to email the casino instead. They aim to reply as soon as possible.
The casino also provides a very detailed FAQ section. They have covered an extensive range of topics to answer your queries. You can also use the search engine to type in your question since so many have been answered.
If you still need help, you can use the casinos' online contact form for further assistance.
Games at HeySpin Casino
There are dozens of casino games to choose from here, and many of those are video slots from multiple software vendors to cater for every kind of player.
Their lobby is easy to use, but there are few filtering options to help you find your favourite games. The main feature we found was the search engine, which can find any game in the entire directory in just a matter of seconds. You can search by game or provider. But, if you’re a new player and don’t know which games to search for, this feature won’t be very handy for you yet.
You can discover an array of table games, including the traditional variants of Blackjack, Roulette and Poker. Some of these tables are also themed to add extra entertainment. Some video poker games may appeal particularly to you if you enjoy card games with a difference.
In the live casino, you will be spoiled for choice with live games of Blackjack, Roulette and Baccarat. These are much like the tables we just mentioned, only they are hosted by real-life dealers. These kinds of games can appeal to you regardless of your budget, as minimum and maximum betting stakes vary from room to room.
HeySpin Casinos’ Commitment to Responsible Gambling
The casino takes responsible gambling seriously, which is why they have a robust policy in place when you are logged into your account. You’ll have access to more than six tools that can help you maintain control over your spending.
To set your personal limits, you can decide how much you are willing to spend daily, weekly and monthly and set a limit to enforce it. If you wish to take a break from the website and suspend your account use, you can take a time-out. You must be logged in to do this.
If you become concerned about your gambling behaviour and wish to restrict your gambling, you can request a self-exclusion period. This must be done by contacting the casino.
Another great feature which stood out to us can be found in the responsible gambling tab at the foot of the casino. You can take a test and answer twelve questions about your gambling activity within the last 12 months, and the casino will gauge your risk level for problem gambling.
Recommended by experts
I was so bored home alone and decided to try anything new. The HeySpin casino gives all players 100 spins for free as a welcome treat - so I decided to try. The slots are very colorful, there is a huge variation of games. I found a convenient search panel to browse games by provider or its title, the interface is user-friendly. However, the main money were won only after I put 100 euros on deposit. Won in 3 times more and there weren't issues with withdrawing.
They say that I had to submit my documents as the casino is licensed and it should comply with the Data Protection act. Oh, well, i did that. But you know, other casinos ask to do this as well. So it's a common necessity.
This casino is the best! I love this place. It sound emotional, but what else can U say if you've just received 300 Euros for playing and enjoying life? ;) I have lots of fun here, my recommendations.
Website laged firstly - just 2 minutes, then I refreshed it and there were no issues after that. Recommend access it from mobile (everything works correctly and quickly).
HeySpin is a pretty classy online casino: nice design, nice interface, beautiful gameplay! No-probs with finding the right way to deposit or withdraw. VIP program is good.
Casinos in general started to take much time I feel lol. However, I started to win more often. As for the disadvantages, in my opinion they are not here. I didn't find it. :)
A good online gambling platform available in different languages from mobile and PC as well, many nice slot machines, fast gameplay, good deposit systems, a lot of fun! Awesome!
Nothing. Not much to speak about: all works well. I won 200 euros and received them according to the company's rules in a full amount. Everything is fair here.
HeySpin is a licenced casino which has MGA, UK licences, so I can trust it. I know that MGA licence isn't easy-to-get, and only nice online casinos have it. The casino is localized for English, Norway, Finland, and German languages, it is also available there as I travelled and played with no problems.
Bonuses will follow you on every step, from the registration - 100% bonus up to €200 + 100 spins - and then all the time when you purchase deposits...
Support works pretty fast.
I wish they provide more options of winnings withdrawal, especially in cryptocurrencies. I prefer to play and cash out in crypto - like bitcoin etc. Please take this into account.
I've been playing for a long time, everything suits me. I registered because of a large number of bonuses. Used free spins, received, withdrawn, and stayed on the site. In fact, bonuses are given for almost any deposits, and the terms depend on the amount. But in any case, I often get a good bonus! Among the advantages are fast payouts, small limits, and intelligent tech support.
From the cons – I would like to see more games with live dealers and more fruit slot machines which will be constantly renewed. This is my personal preference which I pay attention to.
The first casino where I had a chance to play and then make my first withdrawal. To be more precise, the first honest casino. I play there periodically, not rarely I leave not empty-handed and not necessarily with a trifle. For me, this casino is in 1st place, the only one in which I won, withdrew and then won again. Although everything is subjective here.
They have a very long list of bonus terms. It is very important to read them before starting to play. I also had a bug with an automatic assignment of the welcome bonus to me right after the registration. The friendly support manager responded very fast and fixed this tech issue.
I am a newbie at this HeySpin casino. Play here for a couple of weeks. Everything works fine. The welcome bonus was very nice then I put on deposit and sometimes won, sometimes lost.
I can't say anything bad for the two-week experience so far. The site is good, there are a lot of games, there is something to do. That's just not particularly liked that cash back bonuses that require a deposit, cannot exceed €200. Oh, well. Sounds like a good place to me.
My personal opinion for four months of playing: very nice company. Trustworthy, the casino is MGA & UK licensed. They have live casinos from such providers as Microgaming, Netent and Amaya. Everything is well done, no lags, admins work honestly.
The withdrawal is not immediate but it’s okay..
In my opinion, they can add more providers and everything will be really well. I can't say that this is a big minus, but still.
Very good place. HeySpin offers a nice bonus for new players. I got 100% bonus and 200 euros as soon as I registered so I could try several slots and use free spins. I used to play and win, lose and withdraw. Everything is normal. The support helps a lot.
Once the game didn't load my bonus. Me and support spent three days sorting it out. And everything was restored, sorted out and paid. So I can recommend this online casino.
HeySpin Casino Complaints
So far not a single complaint has been filed against this online casino.