Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Gunsbet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Gunsbet Casino

Our Rating CasinoRank
8.3/10
CasinoRank
Player Rating 176 reviews
8.2/10
176 reviews
Complaint Response 31 complaints
2 days avg. 31 complaints

AskGamblers Quick Overview

Editor's View

Gunsbet Casino lives up to its image as a reputable gambling venue, if not for its elaborate and attractive VIP program, then definitely for its broad selection of games, payment methods, and cryptocurrency options.

What we like
  • 0-24 withdrawal timeframe
  • Broad selection of cryptocurrencies
  • Mobile app available
What we don’t like
  • VIP program could offer more perks
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gunsbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.gunsbet.com
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Norwegian, Spanish, Russian, Polish, Kazakh, Portuguese, Bulgarian, Estonian, Croatian, French, Greek, Japanese, Slovak, Slovenian, Chinese, Thai, Hungarian, Korean
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
X, Instagram, Facebook

General Information About Gunsbet Casino

Gunsbet Casino has been one of DAMA N.V.'s staple online casinos for years now, more precisely since its launch in 2017. Since then, it seems it has only improved, adding more languages, games, and payment options.

The seemingly rough-around-the-edges Wild West theme is rounded off with excellent design, including cute avatars you can choose when you register, intuitive navigation that makes it easy to find your way around the site and games that load at lightning speed.

Scroll down for our full casino review and Gunsbet Casino player reviews.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Gunsbet Casino. Learn more about complaints.

Show all complaints
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resolved
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resolved
$1500

Complaint Statistics

Resolved 30
Avg. Amount $ 4,221
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
8.2/10 176 reviews

Top reviews from our players

Nice casino with a great slots variety. Clear bonus program and very polite and helpful VIP management department that has a personal manager Andreas who may help you at any time.

Dear DRONSKM12, The support team of GunsBet casino would like to say warm thanks for such a positive review. Special thanks for pointing out our VIP program. Our personal managers always stay in touch and have unique offers for active players! May the luck be on your side! Kind regards, GunsBet casino team

user avatar

Wonderful casino. Clear VIP-program with a nice bonus game for the payment, you get points that you can exchange for real money. I like providers, games do not break, do not load slowly, when I play, 24 hours support will always help to solve the problem quickly. There is also a personal manager Andreas who can write at any time and he will always answer and help you solve your question

Dear BESS767, Thank you for your kind words. We constantly work on ensuring the best experience for all our players, so it means a lot to us reading such feedback. Special thanks from our VIP department! ;) Kind regards, GunsBet Casino team

user avatar

The casino is from the D.N.V. and therefore, of course, will belong to a better casino. They have a slightly smaller selection of providers, but they are good enough to have a good gaming experience. However, they do not have good wagering bonus requirements. The selections belong to the fast but lower category. A clear VIP program with nice bonus play to pay off, you get points that you can exchange for real money. You can choose and play more currency. The casino I only play to change the time and place when I play long hours on the web.

Dear STEWEX555, On behalf of our casino team, I would like to thank you for posting such a favorable feedback. We appreciate that you had a pleasant experience with our casino. What is more, it's our pleasure to see that you like our bonus system and VIP promotions. We will consider your opinion about wager requirements and keep moving forward to improve our customer service. May the luck always be on your side. Kind regards, GunsBet casino team

user avatar

- Fast verification and witdrawal - under 12h.
- Good selection of games
- Have been lucky few times, but only cashed out twice...

Nothing at all, except maybe the super strange request to post a selfie with my ID and a note saying "Hello Gunsbet Casino" and the date.

Dear GOTHMOTH, We appreciate your kind words about fast verification and withdrawal at our online casino. We do hope that your luck will only grow and you'll enjoy many more fast cashouts in the future ;) So keep playing and stay with us, we'll be happy to keep up the good work! Concerning the selfie requirement, we understand that it might be strange to be asked to take a selfie as a part of verification process :) However, please, note that we request it solely for the security purposes. As every respectful online casino, we want to make sure that all rules are met so that the players could enjoy their game in the safest environment. It is a normal procedure just to make sure that you are the real person whose documents are uploaded. Thank you again for your feedback! Warm regards, GunsBet Casino team

user avatar

This casino is great fast verification and withdrawals .. Customer support is great!!
Highly recommend this casino for Australians.

There is nothing negative to say about this casino.

Dear TRIXZY, We are so happy that you enjoy playing at our online casino! Thanks for the recommendation and we wish you the best of luck to enjoy our fast withdrawals many more times in the future ;) Warm regards, GunsBet Casino team

user avatar

Easy to use platform, good game variety, reasonably quick response time. Used to have super fast withdrawal processing times

$25 aud minimum deposit.
Neo surf only comes in 10 20 or 50 recharge options so you can only use the 50 dollar vouchers.
What used to be my favorite thing has definitely gone downhill. They had fast withdrawal times processing was super quick but now its taking longer then my first.

Withdrawal, so I'm not going to be as comfortable playing it anymore when I might need the money quicker. Chat agent did very little to make me feel like it was done basically just told me to calm down and relax just for asking.

Dear SHANTELLE.BETS, Thank you for pointing the positive sides of our casino. It's a pleasure to see that you like the range and quality of our games. We always try to reply to any kind of request as soon as possible We do our best to satisfy our players' needs. So we'll try to make it possible for playes to use 20$ Neo Surf vouchers to make a deposit as well. In case you have any kind of issues you are welcome to contact us via live chat (it's available 24/7). When it comes to withdrawal time, the thing is that all withdrawal requests are proceed in terms of queue. In case you really need to get your money fast you can ask if we can make it faster for you via live chat as well. Thank you for understanding. We wish you best of luck. Sincerely, GunsBet casino team

user avatar

I like the range of games. Verification and first payout was done in less than 2 hours. Thats amazing. Helpful chat

Everything perfect. One of the best casinos ever. Had fun

Dear MARKE231337, Thank you so much for taking time and reviewing our casino. We are happy to provide such loyal players as you with the best experience. Keep having fun and good luck! Warm regards, GunsBet Casino team

user avatar

Good casino great variety of games good support live casino games aswell

Slow verification. The $37.50 fee for bank transfers they charge. I already get charged $20 receiving fee from my bank so thats $57.50 in fees total gone by the time it reaches my bank acct. Not very convenient at all. Defeats the purpose of online play makes me more likely t9 go land base as atleast if I win in a land base casino I dont get charged any fees

Dear CRAZYCJ14, We are really glad to hear that you like our games and support. And we are sorry that your verification process was not that fast. Usually it takes up to few minutes to approve all of our players' documents. Unfortunately, banks charge that fee for the each bank transfer. That is how it works all over the world. You could also try to use another payment method to make a withdrawal with. In case you need any kind of help with choosing the withdrawal method you are kindly welcome to ask for a support in our live chat or write us to [email protected]. It works 24/7. Thank you for understanding. We wish you best of luck and a great mood :) Sincerely, GunsBet casino team

user avatar

Amazing casino. Amazing customer service. Withdrawal time was a bit longer in comparison to other Direx N.V. Casinos, but really 7 hours is not bad at all. They have a great selection of games as well. I would absolutely recommend. Especially for Canadian players.

Nothing to note here really. This casino is absolutely trustworthy.

Dear JOHNSAV, thank you for posting your feedback of the Gunsbet casino. We really appreciate that. We will do our best to satisfy all the needs of our players. Enjoy your game and have a great one! Best wishes, Gunsbet casino team.

user avatar

-Lots of games
-Great Look
-Fast withdrawal and verification

-Lack of english speaking support agents (not all of them but some emails were pretty hard to understand)

Dear KEVIN9, thank you for reviewing Gunsbet casino, much appreciated! We'll go on moving forward and improving our services. Good luck! Kind regards, Gunsbet casino team.

user avatar

Gunsbet Casino News

Read all news about Gunsbet Casino, check for updates and stay tuned for exclusive bonuses.

Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!
Promotion Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!

Slot fans, rejoice! The New Year hasn’t even started properly yet and GunsBet Casino is already off to a new adventure! This online casino has teamed up with not one, but two top-notch software providers so you can start 2021 in style.We know that the holiday season is nearly over, but don’t turn your Christmas lights just yet, because Yggdrasil and Playson’s tournaments are on at GunsBet Casino! As usual, we’re here to bring these awesome promotions closer to you, so don’t go anywhere just yet because fun is about to start!Yggdrasil 2021 Prize DropThe much beloved online slot developer Yggdrasil is hosting the 2021 Prize Drop campaign that’s bursting with rewards! 25 lucky players who come on top of this promotion that’s already live and will be running until 10 January will get a symbolic prize of €2021!The entire prize pool stands at a whopping €50,525 which, we’d say, is not bad at all for a start-of-the-year promo.Yggdrasil’s 2021 Prize Drop will reward 25 luckiest punters with €2021 each!To get in, all it takes is to play your preferred online slots from Yggdrasil and with any bet you place during the campaign, you stand a chance to instantly trigger a prize!To make things more interesting, Yggdrasil has decided to include as many slots as possible in the prize drop, leaving a little something for everyone. In total, there are 16 games that can get you one of the 25 coveted prizes. Here are some of the participating titles:Jackpot RaidersVault of FortuneJackpot ExpressHadesHyperburstCarol of the ElvesMultifly!Valley of the Gods 2Golden Fish TankChristmas TreePlayson Welcome 2021 CampaignThe highly-awaited Playson’s Welcome 2021 Campaign is upon us and it’s already in full swing at GunsBet Casino. You have until 10 January to join the post-holiday fun, or else you’ll miss your chance to grab cool prizes!Real cash prizes await at the end of the promotion and we can tell you that things are getting hot on the leaderboard!Each bet of at least €0.50 placed on the selected Playson titles will take you a step closer to the main prize of €10,000! Yep, you read that one right! But you should know that the main prize is merely a fraction of the mind-blowing prize pool worth €70,000!Any win you score will contribute to your total score and be updated in the leaderboard in real time. However, cash prizes will be awarded only after the promotion ends and credited to winners’ accounts as withdrawable cash! (We told you it was awesome!)Playson welcomes 2021 by giving a chance to win a prize from the €70,000-worth prize pool!All that’s left is to point you to 10 participating titles:Legend of Cleopatra: MegawaysBuffalo Power: Hold and WinSolar KingSolar QueenPearl Beauty: Hold and WinBurning Wins: classic 5 linesDiamond wins: Hold and WinSunny Fruits: Hold and WinBook of Gold: MultichanceSolar TempleSpin and Shine at GunSbet CasinoBoth of these promotions are running through 10 January; in other words, there’s four days left to join the party and be in for one of the amazing cash prizes.While at the casino, please remember to pore over the General Terms and Conditions as these will cover for any missing details and let you enjoy the promotions to the full.All that’s left to do is head over to GunsBet Casino and check out the promotions yourself. We wish you the best of luck!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.