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Grimms Casino

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Complaint response 1 day avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Convenient instant-play interface on computer or on the go
  • Features bingo, slots, scratch cards, and more from Cozy Games
  • Available in both English and Swedish
  • 24/7 support through live chat, international phone, email, or support tickets
  • Secured with 256-bit SSL encryption
  • Proven fair by iTech Labs
What we don’t like
  • Extensive country restrictions
  • Small selection of table games and video pokers
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2005

Licences

Isle of Man Gambling Supervision Commission

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

ClickandBuy, Maestro, MasterCard, Neteller, Paysafecard, Solo, Switch, Visa, Skrill

Currencies

Euros, British pounds sterling, US dollars

Withdrawal Methods

Cheque, Neteller, Visa Electron, Visa, Skrill

Withdrawal Times

EWallets: 24-48 hours
Bank Transfers:
Cheques: 7-14 days
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

Software

Cozy Games

RTP

Not publicly audited

Live Chat

Contact

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Grimms Casino is a fairytale-inspired online gaming site that combines modern online casino entertainment with stories of centuries ago. It is available through an instant-play interface on practically all computers, smartphones, and tablets. Players at Grimms Casino can try their luck on the full line of slots, table games, scratch cards, and bingo from Cozy Games. The site is available in both English and Swedish, with bilingual support staff working 24/7. Grimms Casino is licensed by the Isle of Man Gambling Supervision Commission.

Restricted Countries

Various commercial and legal restrictions prohibit Grimms Casino from offering games to players in the following countries and territories: Afghanistan, Albania, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, China, Cook Islands, Cote D’Ivoire (Ivory Coast), Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia, France, French Guiana, French Polynesia, Guadeloupe, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Italy, Japan, Kosovo, Laos, Latvia, Libya, Lithuania, Malaysia, Martinique, Mayotte, Moldova, Montenegro, Myanmar, Nauru, the Netherlands, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, the Philippines, Poland, Puerto Rico, Reunion, Romania, Russia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Serbia, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, Sudan, Syrian Arab Republic, Thailand, Turkey, Ukraine, the United States, United States Minor Outlying Islands, Uzbekistan, Virgin Islands (U.S.), Wallis-et-Futuna, and Zimbabwe.

Games

Players at Grimms Casino can try their luck on every single game from Cozy Games, including several slots with unique themes and bonus features. More than 30 different video slot titles are available. Some of the most popular ones include Plushie Pleasure slot, Honey Bees slot, Mystic Wilds slot, Wizard’s Castle slot, and Queen of Legends slot.

Bingo is another huge attraction at Grimms Casino. The site runs all sorts of bingo drawings around the clock, with buy-ins ranging from just £0.01 all the way up to £1.00 and plenty of big jackpots. Each game has its own set of rules so players can choose the ones they like best.

Grimms Casino also features a number of other casino games, although the selection is fairly limited. These games include Classic Blackjack, European Blackjack, Roulette, Deuces Wild, Jacks or Better, and Keno. The site also has several scratch games like Asteroids and Diamond Dreams.

Mobile Gaming

All of the games at Grimms Casino can be accessed on mobile. Players just have to go to the casino’s website while in their smartphone or tablet’s web browser and log in to play. Aside from the touch-based interface, the mobile games are identical to the original versions.

Support

Grimms Casino has 24/7 support staff available for both English-speaking and Swedish-speaking players. Players can get in touch through four methods. The easiest and fastest is typically live chat, which enables players to get in touch with someone in real-time with just a few clicks. Players can also call the casino using its international phone number, send them an email, or make a support ticket for more detailed inquiries.

Security and Fairness

Grimms Casino uses modern security technology and anti-fraud protocols to ensure that all players can be safe. All communication between Grimms Casino and each player is encrypted with 256-bit SSL encryption provided by the security experts at COMODO, which is an exceptionally effective way of preventing anyone from reading private details.

Cozy Games, the software provider at Grimms Casino, has had its games independently audited by iTech Labs, a reputable testing agency. Players can even review the most recent audit by clicking on the “RNG Certified” seal on the footer of the Grimms Casino website.

Player Reviews

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Grimms Casino Complaints

  • resolved

    1 of 1

  • avg response

    1 day

  • avg complaint life

    6 days

  • avg amount

    0 USD