Grand Eagle Casino is an online casino with a unique take on online gaming. Since it's powered by the leading providers like Saucify (BetOnSoft), Betsoft, Rival, and Genii, Grand Eagle Casino gives players several games they have likely never seen before. The Curacao-licensed casino is a part of the Genesys group, an operator that is generally regarded as reputable.
Restricted Countries and Territories
There are some limitations when it comes to opening an account the casino. Namely, the list of the restricted countries includes but is not limited to Australia, Curacao, France, Hungary, Netherlands, South Africa, United Kingdom, United States, and Switzerland.
Mobile Gaming
Grand Eagle Casino allow their players to access popular casino games on the go, through their instant play mobile client. All they are required to do is log into the casino through their mobile devices and start spinning the reels wherever and whenever.
Security and Fairness
Grand Eagle Casino demonstrates that they care about player issues quite well. They begin by ensuring that your gaming experience is protected with the latest technology. With a stringent CSS protocol as the company standard, as well as 128-bit SSL encryption, players can know that their personal and financial details are safe from getting loose.
A fair game is also very important to Grand Eagle Casino. To ensure that players know that their games are not rigged, third-party auditors conduct regular examinations of the casino software.
Support
While there are always some online casinos that seem to skimp on customer care, Grand Eagle Casino has taken measures to ensure that all problems can be resolved swiftly. They include a 24/7 live chat feature both on their website and in the downloadable client, making delays virtually nonexistent. If you feel that an issue could be better resolved by another means of contact, Grand Eagle Casino's support staff is more than willing to help. You can also send them an e-mail or call them toll-free from several permitted countries. See the support section of their website for more information.
Virtual Games
Being powered by BetOnSoft, Befsoft, Rival, Genii and more platforms, Grand Eagle Casino is able to give players several unique games. Players will find numerous different slot games, each with an immersive theme and its own special features. While this isn't nearly as many slots as larger software providers have, no slot is just a clone of another. Whether you want to race your way to big wins in NasCash slot or find the value of fitness in Peek Physique slot, there's bound to be a slot game for you.
If you aren't in the mood to play slots, don't fret. Grand Eagle Casino also has an impressive library of other games. Their table games are some of the most beautifully crafted in the industry. From a regal roulette table to the fast-paced action of three card poker, players will certainly enjoy a realistic experience playing their favorite table games at Grand Eagle Casino.
Perhaps Grand Eagle Casino's most remarkable set of games, though, is its video poker. With colorful animations, enticing melodies, and smooth gameplay, it's definitely worth checking out. Players can play single- or multi-hand varieties of a host of video poker variants.
While I was in a journey of looking for no deposit offers, I saw that Grand Eagle, powered by Betonsoft software, was giving 25€ no deposit bonus and I decided to claim it.
I didn't need to sign up, as I was already a member of Genesys Affiliates, I just activated my account there.
Then I went to cashier and claimed the code, it worked and I got 25€ in my balance. I played only Lucky Scratch cards with 1€ bet per card. The wagering for ND bonus I got was 40 times, so I got to wager 1000€. The start with scratch cards wasn't that good and Iost 10 euros, bet then I got 20€ win and I just kept playing and within 3 hours I got 50€ in my balance and was done with wagering. Since I was playing only scratch, it had some kind of different wagering, and when I went to cashier it showed I have 25€ cash and 25€ bonus. So I got rid of the bonus and had 25€ in my balance that should be cashable, everything in their system showed so.
I contacted the support to ask, what's next. But the support told me that residents from my country are eligible for free bonuses only after 1 deposit was made. I was in a bit of shock. I asked, why the system let me get this bonus and showed the wagering and everything, but when it comes to paying they say I shouldn't have got it in the first place. I also asked, if I got rid of the bonus and the cashier showed that I can withdraw 25€, why wouldn't they let me. And of course, it was my fault that I didn't read the terms and conditions carefully, but the thing that bugs me is- if I am not capable to get the bonus, why did I got it? And the other condition- that some regions has to make 1 deposit before they can get free stuff. It seemed like- you have to lost something and only then you can get something.
The casino itself was descent and the chat was easy and fast to reach too. The only game I played didn't lag, but I was just so disappointed in my experience with their terms that I asked them to close my account in their casino and its affiliates. There will be other Betonsoft casinos for me.