Page 6 – Player Reviews for Golden Star Casino

Good and Simple design
Good games
Have contacted support a few times, very kind and helpful.
No problem in making withdrawals so far.

Golden Star Casino - is one of my first online casinos, at first I thought it is best of the best, but sometime later I have found some more suitable brands for me.
As for pros I can said about:
1. Big experience of GS team, since 2012
2. Huge providers list
3. Fast 24/7 online help

As for me there are not enough generous bonus policy and slower payout in compare with other top casinos.

Nothing on this casino, and I am happy that I removed my account there.

Verry unfriendly customer service.
I deposited there around 500 euro BTC and on every slot I played, I get nothing, sometimes a small win.
So very low winning percentage.
I've got a mail for 20 freespins with code 20FREESPINS, fill it in bonus section promo code and free spins are unavailable.
I contact support but he was not nice person and did not help me and closed the chat.
That's no problem for me, but if you deposit you have a very, very, very low chance to make some profit there.
This casino is a no go for me.
I do not understand this stands in the top casinos by AskGamblers.

Very attractive website. The games functioned well. As a large player, at first glance it looked great.

Unhelpful customer service. They change terms without letting the player know. Bonus max bet is very low. If you play, DO NOT accept a bonus! They will find a rule to confiscate your winnings. Do not be fooled by the nice look. Go elsewhere after carefully reading the Player reviews.

24 hours wait time for bitcoin withdrawals. Customer support is unhelpful, rude and offensive. Bonus's are not added automatically and when you contact support they get mad and refuse to add bonus they advertise. No max bet protection. They don't update players about new casino rules so they can confiscate your winnings. No customer appreciation.

Rude customer service. Golden star does not care about their players. Max bet while betting with bonus is 0.002 btc. They change terms without letting their players know. They confiscate winnings for no reason!

Good choise of game. Good interface and fast deposit .

I never had any welcome bonus even after entering the code and the customer service never wanted to know and did not even want to credit me some freespins in dedo magement, never again I was playing on this casino.

Sometime back in 2016, this Golden Star Casino was offering 20 no-deposit free spins for all new players. Seeing that offer, I quickly signed up without hesitation, but only after I made sure that I wasn't restricted from registering. Having done the registration form, I then got my email validated and also completed my profile details. Then I asked for my free spins from the Live Chat host, which I got without any hassles at all. However, the free spins were for the game Starburst, which I have hardly made any wins from, so I wasn't really excited about it, but being free spins, I wasn't about to be stupid not to accept it either, hehehe.

Well, nothing exciting happened for me, really. That Starburst game wasn't bursting any wins for me, only bursting out in laughter seeing me not getting any wins, I think, hahaha. Despite being unsatisfied with those blardy stars, I was still looking for some fun then, so I decided to make my first deposit and claim those deposit free spins too. Was it 25 free spins or 50 of them, I cannot remember, but after making that deposit, I had to activate the free spins from within my account, and found out that the free spins were given on Starburst yet again. Argh! I thought I could choose 1 of the other 3 allowed games, but I couldn't, and I didn't even bothered to ask from their Live Chat service if those free spins could be swapped for another game. Needless to say, those free spins went bust again, without getting any decent wins at all for me to carry on playing.

My deposit and bonus money was spent on BetSoft's game Fruit Zen, a clone of Starburst, but playing with fruit symbols instead of stars and gems. I was liking more of Fruit Zen at that time, because I had managed to make a few good wins from the game, as opposed to none from Starburst, but on that particular day, luck wasn't with me, Fruit Zen played very badly, just as badly as Starburst did, and so I ended the day with a strong feeling of dissatisfaction. Assuming that my subsequent deposit free spins would also be given on Starburst, I decided to leave it at that and not make a second deposit at all. No more free spins on Starburst for me please!

Well, I cannot say anything bad about Golden Star Casino, because I didn't get to test their withdrawal speed, but I do admire their speed at getting my KYC documents approved within just a few minutes! Excellent! What I do not like a little bit, concerns the free spins, which should have allowed other games to be chosen. And I hate having to keep playing on Starburst for the other deposit free spins offers, so in the end, Golden Star Casino became dormant, right up till today.

Great games. Chill environment. Give it a try and see.

From their FAQs page - It usually occurs within an hour after processing your request for withdrawal. The speed of payment depends on the method you have requested to withdraw funds. In most cases, the transfer of funds is instant, payments to credit cards are processed by the bank within 1-3 banking days.

I requested a bitcoin cashout and I have yet to see my cashout as processed. Still pending... They keep telling it takes 0 to 24 hours to process. But then why on their FAQs it says something completely different... Beyond frustrating trying to cashout from this Casino.

There are better casinos out there with instant cashout and who understand the meaning of instant payments.

Golden Star Casino is one of the AskGamblers's certified casino where I created an account on last month. I claimed 1st deposit bonus and played but lost for my bad luck. However today I claimed 2nd deposit bonus 75% and played several slots.

I played very long time and really enjoyed because here I explored slots pays fair without lagging. I played my most favorite slots like "Ghost Pirates, Excalibur, Victorious, Ladies Night" which payed decent winning :). Supports are available and helpful. The casino layout is also great. Plenty of games available here for play and have fun.

Almost nothing to dislike so far :) AG certified casino means 100% satisfaction guarantee.

They have a great variety of games & most are available to play on an iPad, also they keep you signed in if you have to leave the game for a break. Great feature.

Can't get anyone to help me re document verification, I have emailed & haven't had a reply & the help desk is
unhelpful, perhaps it's a language problem but when you are waiting to receive a payout it becomes stressful if no one
Will assist you. Elizabeth

I have deposited 15 euro and got 15 euro bonus. Fast and easy deposit and bonus. Live Casino, Keno are here. Some slots as Wild Dragon have many winner combinations.

Play for fun needs registration. Slots under bitcoin load with Abobe. Bets of slots are too big. Finally I lost because of it.

Definitely, one of the easiest navigation through the site, I was very much pleased with my user experience. Links, promotions, Live support is on a very high contemporary level. The site itself is quite impressive, very professional design. Good choice of slots, so my big five to the casino designers.

I was a bit mixed up how to enter a bonus code into the field. Firstly, you have to do it before you deposit, this is their terms. So I tried to click on the link DEPOSIT, and it took me directly to the deposit page. Then I have to find where to put a bonus. I have only figured it at my third deposit, and then there appeared a screen which was misleading. It said forfeit, I accidentally pressed it and it cancelled a bonus. Why did they put this cancellation, not very clear. I mean I am a new kid on the block, I could not get it.

Account verification is very fast. I'm very quickly deposited money into the game. I didn't have to wait long to start the game. Interface is modern and user-friendly. The games load quickly, everything works well, no freezes.

The win was transferred on the my card for 10 hours, under the big impression of the work support. There are so many opportunities to make a payment. I am going to play in this casino is constantly!

I love the site's set up. Extremely easy to navigate. There are a ton of fun games. The actual site itself is fantastic.

I'm not just some guy who deposits once and then gets mad because he didn't win. I have deposited many times.

I have 2 major problems. 1st it has been impossible for me to enter a bonus code. So I was never able to use my 1st 2nd and 3rd bonuses. Then finally it let me use my first deposit code last night and then it didn't show up.. (As that's the 1st time it accepted any code at all)I had tried a few from the sites promotions when I could never use my initial bonuses. Anyway long story short on that is I've gotten no bonus/promotion rewards at all.

My 2nd problem is the games are so tight that I don't think I've ever once be on the + side of my deposit. Meaning I've never been in the positive after depositing. It just quickly eats my money even when I lower my stakes to the minimum bet.

So not being able to extend my play time by at least having a bonus code has been quite frustrating.

Again I don't expect to win often. I understand the stakes and I don't wager more than i can afford to lose. However it's just simply not fun to constantly get drained then continue to deposit only to watch it drain even faster. Loosen them up a little. I've played a lot of online casinos and never been drained so fast and I've never not been able to use bonuses. Let me at least enjoy losing my money. Lol

The rating would be 10 stars if I felt I was not constantly needing to deposit more money. $500-$600 dollars with probably about an hour of actual play time is just ridiculous.

I may try you guys again in the future but for now I'll return to ignition.

I played the first time at casino Gold Star. I really liked it. I played the slot machine and Black Jack. I had a lot's of fun. Interface is very convenient and deposit and withdrawal are fast and easy. I received the win during the 24 hours on the map. I'll drop in to the gold star with great pleasure.

I played for over a month now and wasn't that lucky but today I won big for the first time so I did a cashout request. I thought it will take some time because it was my first cashout but it was in my e-wallet in 5 minutes. Really great!

Has amatic games and a wide variety of other games.

I made a $20 euro deposit and didn't receive the 50% match offer because I pasted in the wrong bonus code by accident. I pasted in HAPPYWEEKEND instead of LUCKY50. I only noticed after I deposited and I straight away spoke to live support to let them know that I accidentally pasted the wrong code, the person I spoke to was not helpful at all and basically said I can't do anything because its my fault and to make another deposit. I didn't even play the $20 euro yet and I asked if they could manually adjust it for me but after a long wait for a response I get told its not possible. That is not true because even when I deposit previously with the correct code the 50% doesn't show up and I have to speak to support each time to have it added and I even get told that I didn't put the code in which is incorrect so I've always had it manually added.

If you look at my transaction history you can see I always use the correct code, it was only this time I didn't notice I pasted the wrong one in.

Live chat is not helpful at all and I don't think my email I wrote will ever be replied to, that's why I'm also posting here.

Very modern casino. A lot of different games. You can try to play at all. I liked that the attachment begins with small deposit 10 -20$. A fast and easy withdrawal. I like to play long, and just at this casino I did it.

many games to play.....
Lucky50 promotion on weekends

The most stupid CP points system i've ever seen. Only from "golden star" you get 10% cash back. Until now i deposited €700 and i have 250 cp points. For "golden star" status you need 5000 cp points!! In that rate i need to deposit €14000 before i get some cashback.

I joined this casino several months ago when I was looking for new Amatic casinos to play in. I liked the looks of the website, everything was easy to find. Later on they changed the design so now it’s even better. Like I said I joined this casino because of the Amatic games they had. They also have video slot games from a number of other providers like NetEnt, Endorphina, Pragmatic Play, Booming Games, Betsoft, SoftSwiss and so on. So the choice of games is big and everyone will find some game to their liking.

They also have a decent bonus offer for all new and regular players. If you decide to make a deposit and play in the casino you can redeem match deposit bonus promos on your first 3 deposits in the casino. You will get a 100% match up to $100 + 50 free spins on Aloha, Starburst, Fruit Zen or Boomanji, 75% match deposit bonus up t $100 on your second deposit and 50% match up to $100 on your third deposit in the casino. My recommendation for the free spins is to always play the Betsoft slots as they pay more than the NetEnt ones. They also have a regular weekend 50% match reload bonus with the code LUCKY50 which I used on a regular basis.

I had a few withdrawals in this casino and about a dozen deposits so far. Documents verification is almost instant so you won’t have any problems there. As far for payouts it usually takes between 12-24 hours before your winnings are paid to your e-wallet account. They also have a decent loyalty policy. I would get some freebie after 2-3 deposits but you have to wait for a manager’s approval before you receive it as the live chat operators can’t do anything. As for live chat the operators need to work a bit on their English but all in all you’ll come to an understanding. Overall, a decent casino to play in and a safe one from my experience.

I opened up an account at Golden Star Casino thru AskGambler's link. I made a Bitcoin deposit on the first day and won a little and made a withdrawal. Although the withdrawal was within their time limit of 0 to 24 hours, I talked to the Live Support and he said usually it takes about 10 minutes for Bitcoins. But apparently it took almost an hour before it was processed.

Today I made again a Bitcoin deposit and again made a little winnings but as experienced previously, the withdrawal took about 20 minutes before they processed it. Compared to BitStarz and BitCasino.io, wherein withdrawals are almost instantaneously (under 2 minutes tops), I hope this will be done as well by Golden Star considering they have a high rate here at AskGamblers. As for the games, I think it is also similar with BitStarz.

But then again I would still recommend this Casino as they are real and solid company.

Slow withdrawal on Bitcoin compared to BitStarz and BitCasino.io.

Good selection of games, efficiency customer support, fast payout! Must try at this casino.
Keep it on ^-<

The new design and functionality are great! I was shocked to see the new site. Now he looks like a very modern and makes to attract attention. New functionality is very interesting. I hope the new look will not worsen the work of your team. It is a pity that there are no tournaments. I would hope that they will very soon. Thank you for your work!

No running tournaments. Not all pages have been translated into languages.

+ Seems like a deacent selection of software providers, even thoug alot of them disapeered suddenly.

- Support dont speak OR understand to good English, so I had a hard time communicating with them on chat.

- Couldnt send the chat we had to myself (guess they dont want any proof). Asked for time we started chat so I could post this here, and even this I had to argue with them to provide. Chat was at 22.10 danish time, and ended 23:14. Simple questions, never a correct answer.

- Didnt receive any money deposit bonus on deposit. So went to aloha machine for free spins, and I got a error on this machine saying I was restricted. Tried startburst and the same thing happened. Now I cant even find these machines anymore, or any other for this provider. I didnt click any "I don't want to receive any Bonuses" on first deposit.

- They dont have Danish Gambling Authority License, but still allow danish players to enter.

Good game selection, live chat and decent ratings meaning the casino seems serious.

Wont be playing there again, no mobile site and very poor game payouts, deposit lost in no time without bonus round. Bad first impression, closed account, at least that went fast. 3/10 is my rating.

The best Casino I ever played at.
I cant belive how fast Payouts they have 3 min after request.
10 min for kycs.
Everything there is 10/10.
So many fun Games.
They realy care for the players REALY.
The Best of The Best.
Thanks Golden Star.

Nothing i like everything there. They have everything a Top Casino should have

I'm not gonna lie. In the beginning I had my doubts joining here even though the rating is a 9. Well I registered and deposited many times received welcome bonus package played cash only. I have made many good withdrawals here and I will continue playing here with big doubt. Also for bonus lovers every Friday to Sunday the casino gives 50% on the first deposit to every player. Don't forget to type the code.

Support is friendly. Verification took around an hour to be completed and withdraws via e wallet are made in 10 minutes. Perfection. I don't say that much but when I say it it's a standard. Recommended from me.

Nothing about it. A recommended casino for players to join and play.

Golden Star Casino is quite new online casino which offer you games powered byNetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet and Amatic software providers. I came across Golden Star Casino a few weeks ago while I was looking for some new casino which offer NetEnt games.

After I opened their website I saw that they have good welcome bonus of 100% match deposit up to 200$. But before I claimed this bonus I received into my account 20 free spins on Starburst just because I registered at their casino. Well with those free spins I didn't have much luck and after some minutes I decided to make deposit there. I made a small deposit of 20€ and I got the same amount of bonus money into balance. The bonus was credited right away and I was ready to play.

I played here only NetEnt software games and I had good run on them. My balance was quite good, I raised it to around 200€ from 20€ deposit. At the end I tried a few rounds with some higher bets, but I didn't triggered any bonus or free spins feature on those games. When I finished the wagering for the bonus I had on my balance around 100€ and I decided to cash out those winnings. But first I uploaded my documents. Documents were approved within' some minutes after I uploaded them, so thumbs up for that. And some minutes later I got the winnings too.

I like their casino, I trust them. Their support agents are good, I didn't have any problems while I was playing here. I also claimed second and third deposit bonus, but I didn't complete the wager for them. I will rate this casino with 9 stars, maybe I will play here more often if I will get some decent bonus to claim.

Good variety of games, support was fast when needed, fast verification process and payout, nice bonus. All in all everything a good casino needs. :)