AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear DOLLAEYE, We are very grateful that you have shared your review with the community. We are really pleased that you enjoyed with a variety of games, bonus offers and customer service, which is working hard 24/7 to provide such great players as you with the best experience possible. Thank you for staying with us! Warm regards, Golden Star Casino team
Great casino, random loyalty bonus. Are great huge selection of slots, 24/7 online chat and fast response, if you are considering signing up for an online casino I highly recommend GOLDEN START CASINO! 😃
Dear HALO13, We are happy to hear that you had a positive experience with our online casino! Our team does their best to keep it thrilling for our players by adding new slots from premium providers, and make you satisfied with the customer service. We wish you the best of luck and lots of winnings ;) Best regards, Golden Star Casino team
The games are arrange nicely per category so I do not need to scroll to the bottom. I can choose my slots per provider than I know of. This lets me choose my games and I can switch from one game to another by clicking the category.
There may be lots of games and easy navigation like from but for me I do not like how long it makes me wait for my cash withdrawal request. For only 75 eur and ewallet, the wait is too long here. I only ever use neteller for my payment and withdrawal for all online casinos, for most online casino it just takes a few hours for my casino wallet to be transferred to my neteller. But here it takes more than that. The notice is 1-3 processing days but at some online casino it does not take that long esp if using ewallet that is not issued with a bank. The only solution here is for me to wait for it to be credited to my neteller account… I hope they improve this better in the future.
Dear YIXING, Thank you for your kind words about our game arrangement. We really appreciate that you liked it, and found it useful. Regarding the issue with withdrawals we want to inform you that our process of confirmation takes up to 24 hours. After that it processes according to the terms of the payment method. If you feel that your withdrawal was processing longer than usual, please contact our support team to get more information on it. We are deeply sorry if you had bad experience in our casino. Warm regards, Golden Star casino tam
Friendly and helpful and professional with loads of bonuses and quick communication.
Fast payout and withdrawal also great platform and layout of casino.
There's nothing to dislike in my review besides the fact that love the live chat option quick and fast. Everything is perfect. Also very friendly chat :)
Dear HELLSBOY69! Many thanks for your kind words about our casino! We appreciate your review. It is important for us that you are satisfied with the games, the speed of financial transactions and the support managers. We will continue doing our best! Warm regards, Golden Star Casino Team
Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots. I recommend it.
Allgood no complaints. There's nothing to dislike in my review. There was a couple of games that I like not there but happens with any casino they don't have all that u like at the same place.
Dear SETTE112, We are very grateful for your kind words. We are thrilled that you loved our casino, offered games, and payment procedures; our staff will definitely be happy to read what you wrote. Your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community, and we look forward to seeing you again. We wish you all the best! Warmest regards, Golden Star Casino
Awesome casino, set out well, good returns, good games too. Top 3 casino for sure. Quick withdrawals and deposit times, will play this again and again
Dear NOFCO90, Thank you so much for your kind words! We are happy that you are satisfied with our casino, offered games, and payment procedures. We are looking forward to seeing you again! Warmest regards, Golden Star Casino Team
I like the variety of slots, different to the many other casinos with the same lists of games. Also has a unique minimum deposit limit as opposed to other casinos, much easier to just have a go with.
Dear ANDYS81, We are glad that you enjoy playing at our online casino! Our main goal is to make sure that our players are satisfied with the games, payment procedures and overall experience. We will continue doing our best, and we hope to see you again soon. Best regards, Golden Star Casino team
They are awesome always friendly and helpful and professional, they are quick to assist and always have nice promotions. The slots have good graphics and always fun with a big variety to choose from
Dear NATASHADUPLOOY, We appreciate you took time and described your experience in our casino. We always care about each player and do everything to provide with all the answers. We hope you'll continue having the best experience and great emotions with us, wish you the best of luck! Warm regards, Golden Star Casino Team
The layout of an platform's great and customer service brilliant. Fast payouts seemed to have a good return to player when I played there, which is always a positive thing!!
Allgood no complaints. There's nothing to dislike in my review. There was a couple of games that I like not there but happens with any casino they don't have all that u like at the same place.
Dear NEWKSTA, Thank you so much for your kind words! We are extremely happy that you are satisfied with our platform, our bonus offers, and customer service. We will continue doing our best! Looking forward to seeing you again! Warmest regards, Golden Star Casino Team
Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots. I recommend it.
Dear LUKASZPL, We are very glad that you enjoy playing at our online casino! Thank you so much for the recommendation! We wish you good luck and a great experience in the future ;) Best regards, Golden Star Casino team
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I like how I can play all the games and the support team are mostly always online and the bonuses seem fair. I JUST like how the site is set up also.
I don't like the games that the free spins are given. And I don't like how we have to wait to play all the free spins in a few day it wood be beta if they gave all of them at once