General Information About Gala Spins Casino
Gala Casino is an online casino site with a wide selection of games. It is operated by LC International Limited, which is licensed by the Government of Gibraltar, but the casino also boasts the UK Gambling Commission’s licence. To access Gala Spins Casino, you must be 18 years of age or older.
Registering is simple. At the bottom right corner, you’ll find the ‘Join’ button, and you’ll have to provide your country of residence, currency, email and password, first and last name, and mobile phone number to get started. You can complete the registration and access your favourite titles in just a few minutes.
You can use virtually any device to access the casino. Unfortunately, English is the only language available on the website, but check out our full online casino review to learn more about Gala Spins.
Payment Information and Options at Gala Spins Casino
There are only a few deposit and withdrawal options available. The maximum deposits are capped at £2,000 per transaction, regardless of the payment method.
Withdrawal options include debit cards, bank transfers and eWallet with a minimum withdrawal limit of £5.
The withdrawal time can vary—from instant to 2-4 business days for bank transfers. Remember that these times are the processing times for the casino, but there could be additional delays if further checks are required from your bank for example. The casino doesn’t charge any processing fees.
When you request the withdrawal, the casino’s internal team will review it before they approve it. Gala Spins Casino operates a ‘closed loop system’ to speed up the withdrawal times. How does that work?
If you deposit £100 to your Visa card and win $500 that you want to withdraw to PayPal, you must withdraw the initial £100 first to your card, and then you can withdraw your win to PayPal.
Customer Support at Gala Spins Casino
Gala Spins Casino has 24/7 customer support, and you can find the link at the bottom right corner of the casino, next to the ‘Join’ and ‘Login’ buttons. However, when you click it, the casino will take you to different categories, such as withdrawal, account access, deposit, etc., that have answers to multiple questions.
Don't be confused. To access the support, you must open one of the questions and, below it, answer ‘Yes’ to the question: 'Do you need any more help?'. When you click it, it will take you to contact options. Gala Spins recommends contacting them via direct messages on socials, but you can also access the live chat and email and upload the documents immediately on the page.
The good news is that the help & contact page is available on the casino's homepage, but you must go through the labyrinth to contact the support agents. Therefore, it's best to contact them through their social media immediately unless you want to stick with the more formal email methods.
Games at Gala Spins Casino
The casino features an extensive collection of slots and other games from providers such as Blueprint Gaming, Booming Games, etc. Gala Spins launches new slots regularly, but players also have access to some of the top games, including 3 Lucky Gamblers.
Additionally, players can choose from various slingo games. Still, if you’re looking for a more realistic gaming experience, the casino features live casino games, exclusive live gala games, live slots, etc.
There are over 1,000 games to choose from, but if you’re just here to test your luck and not worry about strategy, Gala Spins Casino offers online scratchcards with different themes.
Gala Spins Casino’s Commitment to Responsible Gambling
Gala Spins encourages people to play smart and safe, and they’re fully aware of the dangers of online gaming. They introduce different features players can use to stay on top of their gaming habits.
For example, you can set daily, weekly, and monthly deposit limits. All requests for limit decreases will take effect immediately. Still, if you want to increase your limit, an additional confirmation may be required, and you’ll have to wait at least 24 hours before your new limit is activated.
Additionally, you can introduce the maximum stake limits for slots and activate curfew—block yourself from depositing for set periods. Players at Gala Spins Casino can always take a break from gaming, with the cool-off period lasting for a day, a week, a month, or 6 weeks.
Self-exclusion is also an option, with a minimum duration of 6 months. When you self-exclude from the casino, you won’t be able to access your account or receive any promotional offers.
Nothing for now, as they treat people like they are nothing. No respect at all. End the chat all the time before you finish.
So, yeah, that the good thing.
Worst costumer live chat ever. So, the gala spins went to maintenance, and when u try to logg in, it says: We are in maintenance, register your email, and as soon as we get back we will drop you some free spins, just register your email. So i did that of course. Now I went to live chat. and they want a screenshot of the maintenance message? Like I register my email. I will never play there again.