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FuturePlay Casino

5.9
CasinoRank
3.7
Player rating 3 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Various cryptocurrencies accepted
  • Live chat open 24/7
  • Committed to Responsible Gambling
What we don’t like
  • Regular payment methods not accepted
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2023

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple, Binance, Dogecoin

Currencies

Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, ADA, Binance Coin, Euros, Indian rupees, Australian dollars, Canadian dollars

Withdrawal Methods

CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, Binance

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: Not offered
Pending Time: 0-72 hours

Withdrawal Limit

EUR 7,500 per week, EUR 15,000 per month

Software

NetEnt, Nolimit City, Play'n GO, Red Tiger Gaming, Evolution Gaming, Ezugi, Relax Gaming, Wazdan, Booming Games, 1x2Games, Hacksaw Gaming, Pragmatic Play, BGaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

FuturePlay Casino is a modern-looking casino site that will definitely catch your eye with its design. Players who typically use cryptocurrencies at casinos will be pleased to learn that FuturePlay Casino accepts all of the biggest cryptocurrencies, including Bitcoin and Dogecoin, to name a couple. Additionally, the casino has a fine selection of casino games and the withdrawal limits should be to players’ satisfaction. 

General Information about FuturePlay Casino

FuturePlay Casino is a crypto casino. It was established in 2023 and is owned by Dama N.V., one of the most well-known companies in the world of iGaming. The casino holds the Curacao gaming licence.

Payment Information and Options at FuturePlay Casino

You can use plenty of different cryptocurrencies at FuturePlay Casino as both deposit and withdrawal methods, from Bitcoin and Ethereum to Ripple and Dogecoin. However, other payment methods are not accepted, so it’s advisable to keep that in mind when signing up.

As for withdrawal limits, you can cash out up to €7,500 per day and €15,000 per month.

Customer Support at FuturePlay Casino

Apart from using email, you can contact FuturePlay Casino via live chat. The live chat agents are quick to respond, friendly, and very helpful. What’s more, the live chat option is available 24/7.

Games at FuturePlay Casino

FuturePlay Casino is filled to the brim with different types of casino games powered by some of the biggest names in the industry, such as NetEnt, Play’n GO, Red Tiger Gaming, and others.

If you’re looking for online slot machines, you can browse their popular slots section designated “Top”, or find the newest additions from the drop-down menu, or simply pick between fruit-themed slots, megaways, or even progressive jackpot slots.

Moreover, if you wish to try different types of casino games, you’ll be glad to know there is also a selection of crash games, live casino games, and table games in the online casino.

FuturePlay Casino's Commitment to Responsible Gambling

FuturePlay Casino is very committed to Responsible Gaming, which is reflected in the number of Responsible Gambling tools available on their website.

Players can choose to limit their gambling in various ways, including limiting their deposits, wagering, losses, and time spent gambling.

Additionally, players may choose to cool off (use the timeout tool for shorter breaks) or go for self-exclusion (which can be set for a longer or indefinite period of time) by sending an email to [email protected].

Final Verdict on FuturePlay Casino

FuturePlay Casino is a state-of-the-art casino that is easy to navigate and use. It’s a good gaming destination for players who like gambling using cryptocurrencies and their offer of Responsible Gambling tools are commendable. Also, it is always reassuring to know that you can contact the casino’s support agents around the clock, should the need for it arise.

To find out more, don’t forget to check the detail sections of the casino review.

Player Reviews

3.7
3 reviews
Sort by
Date
Relevance
Player rating
Emil77
11 months ago
1

Non-risk Freebet, that's all what I could say about this casino, because it only one good thing at this casino, certainly if they allow to withdraw your founds.

I've been playing on this site for about two weeks. I placed bets, but did not withdraw money. After I deposited money for withdrawal, my account was blocked without explanation. They didn’t ask me for verification, they simply stole $1066.

franklaqu
1 year ago
9

I think that FuturePlay deserves to be more known by people. The website is very nice, great color, good navigation. They have a complete collection of game. The customer service is perfect too, they send email to communicate with me. (you can use the chat also). Withdrawal are respected, which is the most important for me. App 10 min for a little amount, and 4 hours for the max amount weekly (7500Euro), which I consider very fast !

The only thing I can write here, is the limit of withdrawal (7500euro) by week, and 15000euro by months. I think you can contact customer service to ask a different arrangement. but like I said before, the important for me, they paid the amount.

SteWIn
1 year ago
1

Maybe just design I will add 1 star, other than this this casino is trash. I'm writing to express my extreme dissatisfaction with a recent experience I had.

Firstly, they refused to pay out a welcome bonus, accusing me of having two accounts, which is categorically untrue. Despite my insistent clarifications, they offered no evidence, only stating it was a 'system determination'. Unfortunately, having already invested money, I was forced to continue playing. As expected, the games seemed rigged against any chance of winning.

The situation escalated the next day when I received an email congratulating me on winning first place in their website's tournament. For three days, I was strung along by customer service, who assured me with great conviction that my prize was legitimate. However, on the third day, they shockingly revealed it was all a 'test' and offered a mere $50 USD as compensation, which, unsurprisingly, I never received. This experience was outrageously deceptive, making it clear that this place is a massive scam. I strongly advise against any engagement with them.

Message
FuturePlay Casino
1 year ago

Dear SteWIn,

As a brand that just launched, we are very glad to receive your feedback in our very first month of operation.

Thanks for taking your time to post it.

We would like to explain the sequence of events and hopefully change your opinion about FuturePlay.

Before we went live, we had to test the tournament system. We ran the necessary tests and disabled tournaments once we were happy that everything worked as intended.

Regrettably, the winner auto-mailer was not disabled, and this is why you received it, despite not taking part in an actual tournament.

We agree that this must have been very infuriating for you and we humbly apologize for the frustration you experienced.

Kindly send an email to [email protected] and we will look into the matter of the $50 again, but from what we can tell, it was reflected on your account as intended on 9th of January, 2024.

Once again thanks for your feedback

Regards,
FuturePlay Customer Care

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FuturePlay Casino Complaints

  • resolved

    1 of 1

  • avg response

    2 days

  • avg complaint life

    10 days

  • avg amount

    31 USD