Complaint #3 FuturePlay Casino

I summited withdrawal and wait 3 hours but they blocked my account.

By Sahadev12

2 years ago

Futureplay casino blocked my account without giving any reason.

I deposited and played games and when I try to withdraw then they blocked my account.

Pls look into it and unblock my account and send my withdrawal.

I deposited by using USDT and won funds.

I summited withdrawal and wait 3 hours but they blocked my account.

Disputed Casino FuturePlay Casino

Reason Declined payment

Amount $31

Discussion

AskGamblers

• Support Team

2 years ago

Dear @Sahadev12,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

FuturePlay Casino

• Representative

2 years ago

Hi there,

We have returned the funds to the customer's wallet and informed them accordingly.

Regards,
FuturePlay

Sahadev12

2 years ago

My total deposited amount was 15.5 usdt and requested withdrawl amount is 31 usdt. They did not send my withdrawl yet.

Sahadev12

2 years ago

My deposited amount was 15.4 usdt and withdrawal amount was 31 usdt.

FuturePlay Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $31

Avg. Complaint Duration 10 days

Avg. Response Time 2 days