Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

FortuneJack Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

FortuneJack Casino

Our Rating CasinoRank
8.5/10
CasinoRank
Player Rating 820 reviews
9.4/10
820 reviews
Complaint Response 83 complaints
2 days avg. 83 complaints
What we like
  • Accepts a variety of cryptocurrencies
  • Various top-tier software providers
  • Live chat open 24/7
  • Quick ewallet withdrawals
What we don’t like
  • No conventional currencies supported; crypto only
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


FortuneJack Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://fortunejack.com
Established
2014
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Instagram, X, Telegram, Reddit

FortuneJack Casino is a bitcoin online casino featuring a proprietary mix of both live and virtual casino games, as well as binary options trading and a custom cryptocurrency price betting scheme called AnyBet. In addition, there is FortuneJack Sportsbook that comes with innovative features. Players can also find game titles powered by Microgaming, NetEnt, Pragmatic Play, Betsoft, iSoftBet, Booming and other game providers. There is also a live casino room powered by Evolution Gaming. The site uses a modern instant-play interface to allow players to go between games quickly. FortuneJack Casino is licensed by the government of Curacao. 

Restricted Countries and Territories

FortuneJack Casino does not require players to disclose their country or territory when registering; therefore, all players are accepted. However, players should check to make sure online gambling is legal in their jurisdiction before signing up.

Security and Fairness

Players at FortuneJack Casino can rest assured that they are safe. The site itself relies on bitcoin for transactions and does not require any personal or financial information upon sign-up. Nonetheless, the site still uses SSL encryption to ensure that player account credentials cannot be compromised.

FortuneJack Casino uses the standard of provably fair common to the bitcoin gambling world. This technology allows players to know for certain that every game round they play is genuinely random and fair.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.

Show all complaints
FortuneJack Casino - Unjustified confiscation of $1,825

On June 7, I registered on the site and made the first deposit of 1300$. June 8 After the game, I won and asked for money for withdrawal. Immediately received a notification in the mail - you need to pass the KYC verification. On the same day I passed it, and the next day I received a payment. Now my account is fully verified! It is important! On June 10, I make a deposit of 1200 dollars. I lose everything. June 11th I deposit $1900. I lose everything. June 16 I make a deposit of 2000 $. After the game, my account becomes 6375$. On June 20 in the morning I make a withdrawal request. Fortunjack won't pay out my money citing some standard check... June 21 in the evening they send me an email saying that my account was linked to some other account, which was previously blocked for some bad actions and now all my winnings are canceled! I that I can only take the deposit because they are so kind! As a result, my deposit was 6375 dollars, and they allowed me to withdraw only 4550 dollars!!! $1,825 was withheld!

I repeat once again - my account has been fully verified! While I was losing, Fortunjack turned a blind eye to everything??? Or was there no connection? But as soon as you saw a large amount on my account, you immediately didn’t want to pay???

Now my account is already blocked. Fortunjack covers his tracks very quickly. If you ask me to make new screenshots, I won't be able to make them for you. But I have done some.

My deposits and my balance - https://prnt.sc/Fr35N2X5Jvw6

Ask KYC - https://prnt.sc/BhdzupGtGMid

KYC finished - https://prnt.sc/OkoU2ubqAHo_

Delay of my last withdrawal - https://prnt.sc/W0sr7AMosFp2

fortunejack not want pay - https://prnt.sc/YxtyeVc9qemM

my bets https://prnt.sc/-V98g3_fxaK1


Fortunjack is not consistent in his actions! A fully verified account suddenly decided to be accused of having links with some other accounts! Clearly a scam! Fortunejack, you can close the dialogue by mail! And here you will have to answer for your theft! In order to close this dispute, I demand the return of my honestly won money! Fortunejack, you have no right to steal money unilaterally like that! And then close the dialogue! I have verified my identity! You are obliged to carry out such a check on each account so that there are no matches! Then people will bet safely! Before leaving a complaint here, I corresponded on another forum https://bitcointalk.org/index.php?topic=5457112.0. It was there that I was offered to file a complaint with you. Fortunejack, in his uncertain answer, wrote something like this - we do not have any evidence, but the analysis of the behavior on the account allowed us to draw such a conclusion! If you look at my rates, then the answer Fortunejack will seem very strange to you! Approximately the same thought from the bitcoitalk community. Especially when I was losing at first, they let me bet. And as soon as I won, they refused to pay. For example, if I lost, then the Fortunejack remained in a very big plus and there would be no problems! It turns out a very tricky game!

staus Resolved
$724.93

Complaint Statistics

Resolved 71
Avg. Amount $ 7,965
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.4/10 820 reviews

Top reviews from our players

- Mobile friendly with slots & dice.
- They have fast withdrawals if you win.

- They show no "player loyalty" what so ever which I don't understand. No matter how much you spend a day, they do not
show appreciation and it's disgusting as I spend a lot of money here and have never received a "hey thanks for being
such a loyal player, here's a couple bucks on us, or here is 20 spins".

- Customer support is awful which brings me back to loyalty because when u bring up an issue they denied or assume your lying until you give proof.

- This casino used to be good, I don't know what happens. I see that they make millions of dollars and they act like a greedy casino trying to get every last penny.

- Someone should teach them that you have to give a little to get a little. Reputation is everything for a casino fortune Jack and your rating on top of this page says it all.

Heyyy GRANDMASTER84, Oh, you watch us now!!! please, please, check our latest promotions! We have massive bangs for Halloween and our customer support (the one we proud of and love unconditionally) is readyyyy to guide you in the distant galaxies of amazing gambling promotions and lucky spins you will get 🤗🤗

user avatar

I love the game selection, the dice, even the blackjack which is rare for online casinos. However I will not be depositing anymore here.

I honestly have deposited daily here for almost a full year now, I average approx. 2-2500 USD monthly to this site, and unfortunately yesterday was the last time, all over a really simple issue, The Free Spin Bonus that I requested was approved for, then made the correct deposit for, however they have since changed the way you receive bonuses here and unfortunately I didn't understand how I was supposed to receive the spins so after a few days of never seeing this free spin promo in my account I chatted with "Carrie" after several attempts to correct this with carrie to no avail, I asked for a mgr. which I was told wouldn't happen for a few days, so I waited and just this morning I chatted with "Alexander" who at least made a request to a supervisor for me in my behalf, and again to no avail I was told I would have to make a deposit of at least .01 bitcoin and they issue these spins, Well "Great I have deposited twice that much today already, and about 10 times that since I actually requested the free spin promo" Nope I was told that they are sorry but they cannot issue a free spin bonus on my account at this time.

Now this isn't such a huge deal but when you spend close to 1/4th of your total income at one casino with such loyalty and never ask for or even recieve freebies at all, you would really count on the fact that they would offer you one in this type of situation especially since you more than qualified for it, and the fact that they would truly be so firm about NOT issuing anything in this situation is sickening honestly.
If you play there you most likely have seen my player name STACKTAXER as I was on the Jacks Race Promo top ten nearly every week, which means I spin and spend a lot here, so c'mon FJ figure out the point at which you're willing to lose a solid depositing player, I mean I was asking for what exactly? I believe it was like 100 free spins max that or lose the $2000 USD every month that I used to deposit? C'mon that's just asinine.

Nooooooooooooooooooooooooooooooooooo STACKTAXER, I know you had a reason to be a little bit disappointed, but nooooooooooooooo!! you are too precious for us and we cant let you go this easy 😰😰 we are gonna fight, JACK NEVER LOSES! check out our Halloween promotions maybe, or lets catch up on skype ;)

user avatar

Great customer service.I have had an issue with my email account not receiving the verification email and the service provider (Ivy) has been very patient with my constant badgering. Hopefully my issue can be resolved soon, for which I would highly recommend using the gambling site!

I have won about 3 BTC, and would like this issue to be taken care of so I don't lose out. This is a HUGE amount of money to me, and it is very stressful not being able to have the option to withdraw. I have been trying to get the verification email for almost half a day now. Hopefully it goes through soon!

thank you ENIGMAJACK! MAY FORTUNE BE WITH YOU 😍😍

user avatar

100% genuine casino. As a new user I got lucky and hit a 256 ETH win on the slots, had to wait a few days while they reviewed security, but paid out my win after 3 days. I couldn't believe it, but just goes to show you can get lucky.

No update on delays to withdrawal, had to contact support to find out the reasons. Would have appreciated emails to update me on the status of the withdrawal. Was expecting to receive a total of 287 ETH however was informed there were payout errors in the game, given the win and the fact ETH went up in value whilst they were reviewing the security I'm not going to complain :-)

BRASSMOUSTACHE, thank you for nice words so much! thanks for the feedback as well, it's really important to know and yes, all cheers for our support team 🙌🙌

user avatar

Great place to spend my spare time, many games, instant withdrawal, great promotions, I have earned good amount of btc through their jackrace promotion.
Support is great as well especially the live chat.

I dont really like the new affiliate system because it has 0.1 minimum withdrawal unlike the old system where I can earn some mbtc every month without need to wait to collect 0.1 first.

Hello, B1T1N Hope this message finds you well. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. Thank you for submitting a great feedback about FortuneJack and our support, I will make sure to pass this on to them so they know our hard work is appreciated. We constantly and regularly study our player's needs to match the features and services to their expectation and make what we offer more refined, thus we have created a new affiliates system recently, which is still being worked on. Agreed that the minimum withdrawal might be a little inconvenient for some of our affiliates, but trust us, it was needed to make a rule so we could see and control the generated NGR. FortuneJack is flexible (to the needs of our players) and always open for new ideas, which pave the wave for constant improvement, so feel free to contact us anytime at your convenience at [email protected] who are available at your service 24/7. Your opinion matters, thank you for helping us improve your future visits! Best of luck to you, FortuneJack Team

user avatar

Promotions(jackpots/contests/giveaways)
Good support
Wide range of games
Always quick with the bitcoin withdrawals.
Listens to suggestions from their players.

I had a bad experience with their previous affiliate system. Delayed affiliate payments, an old monthly affiliate report for july took 7 months to pay out. I hope this doesn't happen on the new system.

Hello, RALLE14 Hope you are doing well today. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. First of all, I would like to thank you for a positive review, our great team is constantly working hard to bring you the best gambling experience and it is a promise that better promotions/games/prizes are on the way. Also, as you might already know, our fraud prevention and payments teams are working in collaboration on the new plan, deposit and withdrawal times will be reduced to below minimum very soon. Our new affiliates platform is far more refined than the old one. We have a new affiliates team who will be listening to your suggestions first things first. A lot has changed since and I hope you enjoy the new FortuneJack Partner's affiliate system. If there are any other suggestion you would like to share with us, feel free to contact us anytime at your convenience at [email protected] Yours in gambling, FortuneJack Team

user avatar

+ FortuneJack is easily one of the best 10 casinos online. Withdrawals in a few hours and have fun tournaments plus some cool slots.
+ live support 24H

Hello, RENEGADE88 Hope you are doing well today. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. I would like to thank you for taking time to review our casino, it means a lot to us, always glad to see an all positive review from our valued players. Our great customer support is always happy to be of your assistance and yes, just like you have mentioned they are available fro 24/7. As we are constantly updating our services and working to make everything better for you, I would like to ask why you took off 2 stars so we can look into it deeper. Kindly, let us know through livechat or at [email protected] May good fortune be with you.

user avatar

Fast (instant) withdrawals, they are paying fees, lots of various games, over 500 slot games, huge JACKPOTS, lots of promotions and bonuses, fast support, 24/7 live support, multi currency support (monero, ether, doge, btc etc)

Chat in dice, I don't have problem with chat but I have problem with spam, I think there should be moderator.

Hello, CROUCH101 Hope my message finds you well. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. Thank you for taking time to review FortuneJack casino, we are always glad to see a positive feedback. Dice will soon be refined and chat will have a moderator along with a bad words list to create a better gambling experience for Jack's circle of friends. If there is anything else we can take as a note, please do not hesitate to contact us at [email protected] or through livechat system. Best Regards, FortuneJack Team

user avatar

Pretty good one. Deposit is fast, design is not annoying as in many other casinos. Just still and simple casino, if you're looking for some neutral place to play.

Generally, I'm bored with the slots, so I'm searching another ways to relax in gambling. Here is everything seems to be very expensive (Live roulette, for example) and not friendly for newbes.

I would like keno and dice here, also Live Roulette. Design is cool and there is information about all winners

Slots are not loaded for all countries. Some slots are not loaded because off net mistakes

Hello, VMLVADIM Hope my message finds you well, my name is Natalie and I am the current community manager at FortuneJack casino. Sorry for a late response, I would like to thank you for taking time to review FortuneJack here at AskGamblers and your positive feedback for Keno, Dice and Live Roulette. Our developers team sure has worked hard so our valued bettors could receive the best gambling experience. If you enjoyed dice, I am more than glad to recommend you joining our new MID-WEEK DICE MADNESS promotion and do not miss out on all the fun. It is unfortunate, that you have encountered an issue while enjoying slots on our website, but in some of the cases, it does not fully depend on us, as a certain game provider might have blocked a game for a specific location. If you are sure that there is no location problem, kindly, contact our friendly customer support anytime 24/7 at [email protected] and let them know so our team can correct the mentioned issue for you right away. Best Regards, Natalie

user avatar

FortuneJack Casino News

Read all news about FortuneJack Casino, check for updates and stay tuned for exclusive bonuses.

Sports Betting Tailored for You: FortuneJack's Revamped Sportsbook Section
Industry Sports Betting Tailored for You: FortuneJack's Revamped Sportsbook Section

Inadvertently or not, FortuneJack’s recent sportsbook section revamp has launched online sports betting into a new era, with the casino upping the ante through the upgraded potential for players to interact and place bets on their favourite sporting events.Sports Betting Tailored to Your NeedsThe idea behind overhauling FortuneJack’s sportsbook was to open the door wider to a personalized betting experience. In other words, you can customize your betting dashboard, tailoring it to your interests and favourite sports.The advanced customization makes communication with other players and the casino more relevant to you and your overall experience. At the same time, your wagers can be more strategic and targeted, allowing you to focus on what matters to you.User Interface Overhaul and Expanded List of SportsWhen you enter FortuneJack’s sportsbook, it becomes immediately apparent that the casino has significantly improved its user interface. The overhaul was designed to increase player engagement and improve the betting experience for you and your fellow punters.We noticed a more streamlined interface, giving access to numerous betting markets and live games, enabling you to place bets more efficiently while keeping you more engaged.Once you start scrolling and exploring the new interface, you will quickly notice that the range of sports has expanded.If this is your first time visiting FortuneJack’s sportsbook, you will be happy to know that the casino supports over 60 sports!The vast array of events you can choose from is coupled with live event access with 35,000 events across 20 sports. Further down, you can see that the casino now allows you to place bets in pre-match and live odds events.Unlike before the revamp, eSports enthusiasts have also been given something to bite into: for the first time, FortuneJack added 7 Live HD video games to cater to this particular audience.Finally, FortuneJack worked behind the scenes and added new betting markets, increasing opportunities for bettors like never before.Visit FortuneJack CasinoFounded in 2014, FortuneJack Casino is a veteran casino. It has since catered to millions of players and worked tirelessly to improve their experience through continuous quality improvement. Here at AskGamblers, it holds a stunning player rating of 9.4, which speaks volumes about how this casino treats players.Visit FortuneJack Casino and tell us what you think about it in the player review section.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.