AskGamblers Quick Overview
Editor’s View
If you’re looking for a modern online casino, FortuneJack is right up there. With a great site design, FortuneJack provides a smooth experience for gamblers who want to play various online casino games. Besides games and attractive promotions, FortuneJack brings a VIP and loyalty program to players as well as tournaments they can participate in.
- Various offer of casino games
- Live chat is open 24/7
- Crypto and fiat payment methods
- No responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
FortuneJack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About FortuneJack Casino
Finding the best online casino sites can be tiresome, but FortuneJack Casino has the traits to be one of the leaders in the industry.
With the CasinoRank of 8.5 and Player Rating of 9.4, there’s something about the casino which stands out and our casino review showcases all the pros and cons, so keep on reading.
What you should know is that the casino has an Anjouan gaming licence, and it doesn’t admit players younger than 18. The operator has several languages to choose from, while we also glanced at the promotions and there are several attractive FortuneJack Casino bonuses to choose from, especially if you’re a crypto player.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at FortuneJack Casino
FortuneJack is primarily a crypto casino but there are other major fiat methods available, all of which are listed in our Payments tab above. Keep in mind that some payments may not be available in your region, but this will be shown as you deposit or withdraw.
The minimum deposit amount per transaction is €20. The maximum deposit amount per transaction is €2,000. Before you make a withdrawal, you must wager your deposit at least 2 times. The minimum withdrawal per transaction is €50, while the maximum per transaction is €5,000. The maximum win limit at the casino is €300,000 with the jackpot limits excluded.
Processing time isn’t specified and it may depend on several factors, which means that you can receive your money within hours or days. Either way, make sure to verify your account fully and complete all the bonus Terms before you request a withdrawal.
Games at FortuneJack Casino
FortuneJack Casino has a wide range of casino and live games, including online slots, table games and various crypto instant games such as dice, plinko and mines.
Speaking of online slots, you can filter through different categories or select your favourite software providers. You can also use the search bar to find your favourite titles. The list of slot providers is long and includes names such as Endorphina, Relax Gaming, BGaming and many others, while you can always read our slot reviews before you start playing games for real money.
Live casino lobby is separated from other casino games, making it easier to browse through studios and choose your tables and hosts. There are traditional table games as well while the diverse game offering is crowned by various tournaments you can play.
FortuneJack Casino’s Commitment to Responsible Gambling
There’s not much going on in the responsible gambling department, but players who wish to self-exclude can do so by contacting chat support. The minimum period for self-exclusion is 6 months.
Customer Support at FortuneJack Casino
If you need to get in touch with FortuneJack Casino, you can do so via email or live chat. Live support is one click away and the chat can be opened from the main menu.
You don’t have to be registered to chat with agents. We tested the feature and are pleased to report that customer service representatives are quick and direct with the replies. There are no chatbots and using the live chat is as easy as it gets.
FortuneJack Casino’s live chat is always open. You can contact the support 24/7 and someone will be there to help you out.
Complaints
Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Heyyy GRANDMASTER84, Oh, you watch us now!!! please, please, check our latest promotions! We have massive bangs for Halloween and our customer support (the one we proud of and love unconditionally) is readyyyy to guide you in the distant galaxies of amazing gambling promotions and lucky spins you will get 🤗🤗
I love the game selection, the dice, even the blackjack which is rare for online casinos. However I will not be depositing anymore here.
I honestly have deposited daily here for almost a full year now, I average approx. 2-2500 USD monthly to this site, and unfortunately yesterday was the last time, all over a really simple issue, The Free Spin Bonus that I requested was approved for, then made the correct deposit for, however they have since changed the way you receive bonuses here and unfortunately I didn't understand how I was supposed to receive the spins so after a few days of never seeing this free spin promo in my account I chatted with "Carrie" after several attempts to correct this with carrie to no avail, I asked for a mgr. which I was told wouldn't happen for a few days, so I waited and just this morning I chatted with "Alexander" who at least made a request to a supervisor for me in my behalf, and again to no avail I was told I would have to make a deposit of at least .01 bitcoin and they issue these spins, Well "Great I have deposited twice that much today already, and about 10 times that since I actually requested the free spin promo" Nope I was told that they are sorry but they cannot issue a free spin bonus on my account at this time.
Now this isn't such a huge deal but when you spend close to 1/4th of your total income at one casino with such loyalty and never ask for or even recieve freebies at all, you would really count on the fact that they would offer you one in this type of situation especially since you more than qualified for it, and the fact that they would truly be so firm about NOT issuing anything in this situation is sickening honestly.
If you play there you most likely have seen my player name STACKTAXER as I was on the Jacks Race Promo top ten nearly every week, which means I spin and spend a lot here, so c'mon FJ figure out the point at which you're willing to lose a solid depositing player, I mean I was asking for what exactly? I believe it was like 100 free spins max that or lose the $2000 USD every month that I used to deposit? C'mon that's just asinine.
Nooooooooooooooooooooooooooooooooooo STACKTAXER, I know you had a reason to be a little bit disappointed, but nooooooooooooooo!! you are too precious for us and we cant let you go this easy 😰😰 we are gonna fight, JACK NEVER LOSES! check out our Halloween promotions maybe, or lets catch up on skype ;)
Great customer service.I have had an issue with my email account not receiving the verification email and the service provider (Ivy) has been very patient with my constant badgering. Hopefully my issue can be resolved soon, for which I would highly recommend using the gambling site!
I have won about 3 BTC, and would like this issue to be taken care of so I don't lose out. This is a HUGE amount of money to me, and it is very stressful not being able to have the option to withdraw. I have been trying to get the verification email for almost half a day now. Hopefully it goes through soon!
thank you ENIGMAJACK! MAY FORTUNE BE WITH YOU 😍😍
100% genuine casino. As a new user I got lucky and hit a 256 ETH win on the slots, had to wait a few days while they reviewed security, but paid out my win after 3 days. I couldn't believe it, but just goes to show you can get lucky.
No update on delays to withdrawal, had to contact support to find out the reasons. Would have appreciated emails to update me on the status of the withdrawal. Was expecting to receive a total of 287 ETH however was informed there were payout errors in the game, given the win and the fact ETH went up in value whilst they were reviewing the security I'm not going to complain :-)
BRASSMOUSTACHE, thank you for nice words so much! thanks for the feedback as well, it's really important to know and yes, all cheers for our support team 🙌🙌
Great place to spend my spare time, many games, instant withdrawal, great promotions, I have earned good amount of btc through their jackrace promotion.
Support is great as well especially the live chat.
I dont really like the new affiliate system because it has 0.1 minimum withdrawal unlike the old system where I can earn some mbtc every month without need to wait to collect 0.1 first.
Hello, B1T1N Hope this message finds you well. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. Thank you for submitting a great feedback about FortuneJack and our support, I will make sure to pass this on to them so they know our hard work is appreciated. We constantly and regularly study our player's needs to match the features and services to their expectation and make what we offer more refined, thus we have created a new affiliates system recently, which is still being worked on. Agreed that the minimum withdrawal might be a little inconvenient for some of our affiliates, but trust us, it was needed to make a rule so we could see and control the generated NGR. FortuneJack is flexible (to the needs of our players) and always open for new ideas, which pave the wave for constant improvement, so feel free to contact us anytime at your convenience at [email protected] who are available at your service 24/7. Your opinion matters, thank you for helping us improve your future visits! Best of luck to you, FortuneJack Team
Promotions(jackpots/contests/giveaways)
Good support
Wide range of games
Always quick with the bitcoin withdrawals.
Listens to suggestions from their players.
I had a bad experience with their previous affiliate system. Delayed affiliate payments, an old monthly affiliate report for july took 7 months to pay out. I hope this doesn't happen on the new system.
Hello, RALLE14 Hope you are doing well today. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. First of all, I would like to thank you for a positive review, our great team is constantly working hard to bring you the best gambling experience and it is a promise that better promotions/games/prizes are on the way. Also, as you might already know, our fraud prevention and payments teams are working in collaboration on the new plan, deposit and withdrawal times will be reduced to below minimum very soon. Our new affiliates platform is far more refined than the old one. We have a new affiliates team who will be listening to your suggestions first things first. A lot has changed since and I hope you enjoy the new FortuneJack Partner's affiliate system. If there are any other suggestion you would like to share with us, feel free to contact us anytime at your convenience at [email protected] Yours in gambling, FortuneJack Team
+ FortuneJack is easily one of the best 10 casinos online. Withdrawals in a few hours and have fun tournaments plus some cool slots.
+ live support 24H
Hello, RENEGADE88 Hope you are doing well today. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. I would like to thank you for taking time to review our casino, it means a lot to us, always glad to see an all positive review from our valued players. Our great customer support is always happy to be of your assistance and yes, just like you have mentioned they are available fro 24/7. As we are constantly updating our services and working to make everything better for you, I would like to ask why you took off 2 stars so we can look into it deeper. Kindly, let us know through livechat or at [email protected] May good fortune be with you.
Fast (instant) withdrawals, they are paying fees, lots of various games, over 500 slot games, huge JACKPOTS, lots of promotions and bonuses, fast support, 24/7 live support, multi currency support (monero, ether, doge, btc etc)
Chat in dice, I don't have problem with chat but I have problem with spam, I think there should be moderator.
Hello, CROUCH101 Hope my message finds you well. My name is Natalie and I am the current community manager and representative for FortuneJack casino here at AskGambers. Thank you for taking time to review FortuneJack casino, we are always glad to see a positive feedback. Dice will soon be refined and chat will have a moderator along with a bad words list to create a better gambling experience for Jack's circle of friends. If there is anything else we can take as a note, please do not hesitate to contact us at [email protected] or through livechat system. Best Regards, FortuneJack Team
Pretty good one. Deposit is fast, design is not annoying as in many other casinos. Just still and simple casino, if you're looking for some neutral place to play.
Generally, I'm bored with the slots, so I'm searching another ways to relax in gambling. Here is everything seems to be very expensive (Live roulette, for example) and not friendly for newbes.
I would like keno and dice here, also Live Roulette. Design is cool and there is information about all winners
Slots are not loaded for all countries. Some slots are not loaded because off net mistakes
Hello, VMLVADIM Hope my message finds you well, my name is Natalie and I am the current community manager at FortuneJack casino. Sorry for a late response, I would like to thank you for taking time to review FortuneJack here at AskGamblers and your positive feedback for Keno, Dice and Live Roulette. Our developers team sure has worked hard so our valued bettors could receive the best gambling experience. If you enjoyed dice, I am more than glad to recommend you joining our new MID-WEEK DICE MADNESS promotion and do not miss out on all the fun. It is unfortunate, that you have encountered an issue while enjoying slots on our website, but in some of the cases, it does not fully depend on us, as a certain game provider might have blocked a game for a specific location. If you are sure that there is no location problem, kindly, contact our friendly customer support anytime 24/7 at [email protected] and let them know so our team can correct the mentioned issue for you right away. Best Regards, Natalie
FortuneJack Casino News
Read all news about FortuneJack Casino, check for updates and stay tuned for exclusive bonuses.
Inadvertently or not, FortuneJack’s recent sportsbook section revamp has launched online sports betting into a new era, with the casino upping the ante through the upgraded potential for players to interact and place bets on their favourite sporting events.Sports Betting Tailored to Your NeedsThe idea behind overhauling FortuneJack’s sportsbook was to open the door wider to a personalized betting experience. In other words, you can customize your betting dashboard, tailoring it to your interests and favourite sports.The advanced customization makes communication with other players and the casino more relevant to you and your overall experience. At the same time, your wagers can be more strategic and targeted, allowing you to focus on what matters to you.User Interface Overhaul and Expanded List of SportsWhen you enter FortuneJack’s sportsbook, it becomes immediately apparent that the casino has significantly improved its user interface. The overhaul was designed to increase player engagement and improve the betting experience for you and your fellow punters.We noticed a more streamlined interface, giving access to numerous betting markets and live games, enabling you to place bets more efficiently while keeping you more engaged.Once you start scrolling and exploring the new interface, you will quickly notice that the range of sports has expanded.If this is your first time visiting FortuneJack’s sportsbook, you will be happy to know that the casino supports over 60 sports!The vast array of events you can choose from is coupled with live event access with 35,000 events across 20 sports. Further down, you can see that the casino now allows you to place bets in pre-match and live odds events.Unlike before the revamp, eSports enthusiasts have also been given something to bite into: for the first time, FortuneJack added 7 Live HD video games to cater to this particular audience.Finally, FortuneJack worked behind the scenes and added new betting markets, increasing opportunities for bettors like never before.Visit FortuneJack CasinoFounded in 2014, FortuneJack Casino is a veteran casino. It has since catered to millions of players and worked tirelessly to improve their experience through continuous quality improvement. Here at AskGamblers, it holds a stunning player rating of 9.4, which speaks volumes about how this casino treats players.Visit FortuneJack Casino and tell us what you think about it in the player review section.
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- Mobile friendly with slots & dice.
- They have fast withdrawals if you win.
- They show no "player loyalty" what so ever which I don't understand. No matter how much you spend a day, they do not
show appreciation and it's disgusting as I spend a lot of money here and have never received a "hey thanks for being
such a loyal player, here's a couple bucks on us, or here is 20 spins".
- Customer support is awful which brings me back to loyalty because when u bring up an issue they denied or assume your lying until you give proof.
- This casino used to be good, I don't know what happens. I see that they make millions of dollars and they act like a greedy casino trying to get every last penny.
- Someone should teach them that you have to give a little to get a little. Reputation is everything for a casino fortune Jack and your rating on top of this page says it all.