AskGamblers Quick Overview
Editor’s View
If you’re looking for a modern online casino, FortuneJack is right up there. With a great site design, FortuneJack provides a smooth experience for gamblers who want to play various online casino games. Besides games and attractive promotions, FortuneJack brings a VIP and loyalty program to players as well as tournaments they can participate in.
- Various offer of casino games
- Live chat is open 24/7
- Crypto and fiat payment methods
- No responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
FortuneJack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About FortuneJack Casino
Finding the best online casino sites can be tiresome, but FortuneJack Casino has the traits to be one of the leaders in the industry.
With the CasinoRank of 8.5 and Player Rating of 9.4, there’s something about the casino which stands out and our casino review showcases all the pros and cons, so keep on reading.
What you should know is that the casino has an Anjouan gaming licence, and it doesn’t admit players younger than 18. The operator has several languages to choose from, while we also glanced at the promotions and there are several attractive FortuneJack Casino bonuses to choose from, especially if you’re a crypto player.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at FortuneJack Casino
FortuneJack is primarily a crypto casino but there are other major fiat methods available, all of which are listed in our Payments tab above. Keep in mind that some payments may not be available in your region, but this will be shown as you deposit or withdraw.
The minimum deposit amount per transaction is €20. The maximum deposit amount per transaction is €2,000. Before you make a withdrawal, you must wager your deposit at least 2 times. The minimum withdrawal per transaction is €50, while the maximum per transaction is €5,000. The maximum win limit at the casino is €300,000 with the jackpot limits excluded.
Processing time isn’t specified and it may depend on several factors, which means that you can receive your money within hours or days. Either way, make sure to verify your account fully and complete all the bonus Terms before you request a withdrawal.
Games at FortuneJack Casino
FortuneJack Casino has a wide range of casino and live games, including online slots, table games and various crypto instant games such as dice, plinko and mines.
Speaking of online slots, you can filter through different categories or select your favourite software providers. You can also use the search bar to find your favourite titles. The list of slot providers is long and includes names such as Endorphina, Relax Gaming, BGaming and many others, while you can always read our slot reviews before you start playing games for real money.
Live casino lobby is separated from other casino games, making it easier to browse through studios and choose your tables and hosts. There are traditional table games as well while the diverse game offering is crowned by various tournaments you can play.
FortuneJack Casino’s Commitment to Responsible Gambling
There’s not much going on in the responsible gambling department, but players who wish to self-exclude can do so by contacting chat support. The minimum period for self-exclusion is 6 months.
Customer Support at FortuneJack Casino
If you need to get in touch with FortuneJack Casino, you can do so via email or live chat. Live support is one click away and the chat can be opened from the main menu.
You don’t have to be registered to chat with agents. We tested the feature and are pleased to report that customer service representatives are quick and direct with the replies. There are no chatbots and using the live chat is as easy as it gets.
FortuneJack Casino’s live chat is always open. You can contact the support 24/7 and someone will be there to help you out.
Complaints
Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
- Fast deposits and withdrawals
- Plenty of Deposit
- their dice platform is great when house edge is low
- great slot selection
- well frankly it disgusts me with all the money I spend here every week and they don't offer any type of loyalty program. Tend to lose money quickly here 9 out of 10 times soo...Here's a suggestion for some ideas you could implement - how players can earn points for every dollar wagered that can then be converted to crypto or free spins, or maybe a cash back percentage on bets lost one day of the week, how about a player wagers a certain amount per day/week/month on dice and receives a small bonus, how about if a players hit certain wager targets they get rewarded like the 25 - 50 - 100 bitcoin mark with each goal receives a bigger prize , or how about just doing something for the players that spend their hard earned money day in and day out because without us (players) you (fortunejack) wouldn't be making any money.
Deposit methods and withdraw methods.
Support usually is available
Casino slots are not available to US players. Therefore the deposit bonuses they offer mean basically nothing. They don't disclose that information head of time they just mention the fine print. the staff will tell us players to use a VPN service to change your location outside of the United States so you can play slots there. This is quite illegal on multiple levels. If you're looking for fair slot play this isn't the site for you.
For example...out of 87 slot pulls only 4 of the bets returned a profit over the bet amount. 83 other pulls were losses. They will try to say you're unlucky but you will see it happens every time you play. The only fair thing on this site seems to be dice. But don't quote me on that.
I've asked FortuneJacks support for verification for the Random number generator used for slots, when it was last checked and certified for "real":money play and a few other verifications and what the payout odds are for their slots. They haven't replied to me in weeks. Only saying wait a little longer.
Fast casino great bonusses and games which are fun. I love the bitcoin idea but the withdraw...
I’m waiting almost a week for my withdraw and nobody from support can give me a clear answer of how long it’s going to take. I am literally trying to contact them every day, and still nothing on my wallet or a clear answer. Normally the withdraw is taking 1-2 days but now its taking extremely long...
Plenty of cryptocurrency to choose from when depositing. There are a lot of games to choose from live and virtual.
The customer service lacks professional experience. They don't know how to resolve issues. There is not a loyalty program. They don't show much interest in the player. The games can take a while to load.
Hi Dear NETENGIII, So sorry to read this. As we know and our players often admit, the support team is a gem of our casino and we are so proud of them. I am here to solve your problems and listen to your recommendations of how we can improve. maybe will manage to change your one-star review, which is really harsh and I do not really believe we deserve that. please, contact me for further communications. Cheers.
The best thing about FortuneJack casino is the fastest withdrawals, as I make lots of deposits and withdrawals per day and it's a significant advantage that I do not need to wait for hours to receive my funds. I usually deposit them right away anyway, but still. Usually, I am always sceptical with casinos, but I feel very secure here as they have proven to be 100% authentic and fair and have paid me out huge wins multiple times. The support is always there to assist you whenever you need, and everyone is very professional and prompt in their actions.
I wish they had more special offers for different currencies and it would be great if they added non-digital currencies such as USD and EURO.
I have been a gambling enthusiast for many years and have an experience with lots of online casinos. I must say that FortuneJack is an exceptional online casino in many ways (not only among Bitcoin casinos, but online casinos generally). They have hundreds of games to choose from that will suit any gamblers taste, they are adding new games constantly. Great bonus system that will not let you get bored. Fastest deposits and withdrawals.
Of course I have to mention their Customer Support. I have spoken to TONS of agents from different casinos and I must say FortuneJack support is by far the best out there and for me personally it is very important. Also lots of currencies to choose from. If anyone asks me where they should play FortuneJack is always first that comes to my mind. I hope they will keep it up.
Not much to dislike. As I observe they are developing and improving constantly. If I had to give an advice it would be to add a sportsbook.
By far the best Dice game out of any Casino, Tom Horn slot games, The newly updated bonus program is truly a huge improvement, getting a personal VIP host as a regularly depositing player. The bonus offers have improved by 1000% in my opinion as of very recently.
I was offered a weekly cashback 10% on my deposit to cash out losses for the week paid out regularly on Mondays now. This review is an update to my previously extremely disgruntled review, which was posted in the heart of their structuring of a whole new bonus program, so if you left the casino for the same reasons I did before I urge you to inquire as to the new program and what they might offer a player of your personal playing type, granted I do deposit there almost every day so I may be biased being given a lot of promos now that they revamped the whole bonus program, but bottom line I am VERY HAPPY with they way they are rewarding me personally now compared to they way it used to be. & if you played there ever you have to admit the games layout is unique to all online BTC casinos, with separate windows for the casino games, and the whole site look and feel, this is a huge plus for me.
Nobody can say the cashouts aren't instant, never had to wait for more than 15 minutes to receive any of my payouts, except maybe the first one where I had to verify my wallet address in my email, then I still only had to wait for like 30 minutes, only because I didn't even know I was being asked to verify a new address.
I have not been offered any incentive to write this review, WHATSOEVER this review is simply inspired by the absolutely huge improvement in the way I was treated in the past by this casino, (So please Do Not Remove My Post Again Ask Gamblers!!) you can remove this last part though if you'd like lol, Sincerely Stack Taxer.
I wish they had 'SoftSwiss' games again, I miss the platinum lightning game.
I also would like to see instantly applied deposits to all deposits not just from BitGo wallet.
the casino is just super, my husband plays and attracted me to the game on this site, I'm just in the capture of all the games on this site, pleases the colorful design and simplicity in the choice and the game itself, which gives very great opportunities. And I also like technical support, which solves problems quickly, right up to what can be compromised, so that the client is always satisfied and confident in the correct selection of the game site, so I do not regret that I spend time on the FortuneJack website and I am very grateful to my husband and the whole team of the site for everything they did for a pleasant stay. Good luck to you guys.
I have losses :-) .... that all the same does not prevent me from spending good time with your favorite games ...
I liked the games they offer. GameArt are the best!!!
Their customer Service is the worst I’ve ever experienced. They literally took months to resolve a problem I was having. They have very poor communication between one another. The games malfunctioned very often and they have technical problems posted on their site nearly once a week. Their bonus section was most recently not operational for a month long and they held many users funds while providing no details or any other information. I would strongly recommend avoiding this casino. Way too many problems.
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Easy to make deposits.
Easiest casino by far to make withdrawals.
I feel that they are trustworthy as long as you follow their rules.
Alot of their games are not allowed to be accessed from IP addresses located inside the USA
Frequently their games get stuck and have to be refreshed - maybe their servers get overloaded
They only have their welcome bonuses and then your on your own pretty much unless your lucky enough (or rich enough) to win “Jack’s Race” or “Lucky Jack”
Bonuses are “touchy”. I would recommend not messing with them at all unless you have the online helpers to guide you through it. I lost my first two bonuses entirely because I didn’t understand how to use them.