AskGamblers Quick Overview
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If you’re looking for a modern online casino, FortuneJack is right up there. With a great site design, FortuneJack provides a smooth experience for gamblers who want to play various online casino games. Besides games and attractive promotions, FortuneJack brings a VIP and loyalty program to players as well as tournaments they can participate in.
- Various offer of casino games
- Live chat is open 24/7
- Crypto and fiat payment methods
- No responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
FortuneJack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About FortuneJack Casino
Finding the best online casino sites can be tiresome, but FortuneJack Casino has the traits to be one of the leaders in the industry.
With the CasinoRank of 8.5 and Player Rating of 9.4, there’s something about the casino which stands out and our casino review showcases all the pros and cons, so keep on reading.
What you should know is that the casino has an Anjouan gaming licence, and it doesn’t admit players younger than 18. The operator has several languages to choose from, while we also glanced at the promotions and there are several attractive FortuneJack Casino bonuses to choose from, especially if you’re a crypto player.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at FortuneJack Casino
FortuneJack is primarily a crypto casino but there are other major fiat methods available, all of which are listed in our Payments tab above. Keep in mind that some payments may not be available in your region, but this will be shown as you deposit or withdraw.
The minimum deposit amount per transaction is €20. The maximum deposit amount per transaction is €2,000. Before you make a withdrawal, you must wager your deposit at least 2 times. The minimum withdrawal per transaction is €50, while the maximum per transaction is €5,000. The maximum win limit at the casino is €300,000 with the jackpot limits excluded.
Processing time isn’t specified and it may depend on several factors, which means that you can receive your money within hours or days. Either way, make sure to verify your account fully and complete all the bonus Terms before you request a withdrawal.
Games at FortuneJack Casino
FortuneJack Casino has a wide range of casino and live games, including online slots, table games and various crypto instant games such as dice, plinko and mines.
Speaking of online slots, you can filter through different categories or select your favourite software providers. You can also use the search bar to find your favourite titles. The list of slot providers is long and includes names such as Endorphina, Relax Gaming, BGaming and many others, while you can always read our slot reviews before you start playing games for real money.
Live casino lobby is separated from other casino games, making it easier to browse through studios and choose your tables and hosts. There are traditional table games as well while the diverse game offering is crowned by various tournaments you can play.
FortuneJack Casino’s Commitment to Responsible Gambling
There’s not much going on in the responsible gambling department, but players who wish to self-exclude can do so by contacting chat support. The minimum period for self-exclusion is 6 months.
Customer Support at FortuneJack Casino
If you need to get in touch with FortuneJack Casino, you can do so via email or live chat. Live support is one click away and the chat can be opened from the main menu.
You don’t have to be registered to chat with agents. We tested the feature and are pleased to report that customer service representatives are quick and direct with the replies. There are no chatbots and using the live chat is as easy as it gets.
FortuneJack Casino’s live chat is always open. You can contact the support 24/7 and someone will be there to help you out.
Complaints
Read the complaints other players have left for FortuneJack Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi Jeraldtesha David here to assist, sad to hear about your experience, I can assure you if Lily was responding slowly, only because of some unexpected and unseen before occasions in our office or her personal life. Nevertheless, I accept that our dear players should be treated like stars, and you are treated like on if you play with FJ. Let me clear things out, tell me more about your free spins and i will be happy to send them to your account, maybe you could rethink this 1-star review as well ;) Cheers, David.
Good selection of games.
Decent layout.
Live chat is pretty quick.
Withdraw wasn't working for a long time and I had to contact support to figure out something was wrong there wasn't a message saying the withdraw was down anywhere and when I tried to withdraw it didn't queue my funds until it worked again. In the mean time I kept playing waiting for the withdraw to work and I lost everything. If you're the type of person who tries to cash out a bit if you made profit cause you tent to keep playing I'd be skeptical of using this site not sure how offten the withdraw goes down but I lost money cause of it this time.
Hi KylePhilip9, so so sad to hear about your experience, I will personally inquire about reasons why your withdrawal got delayed, to be honest this weekend was quite a madhouse, cos of new developments on our site, which soon be announced. Maybe I could send you some free spins as an gesture of apology from FJ and we can be friends like we were before? and maybe you could rethink this review as well, you mean world to us and getting you angry or disappointed is the last thing we will ever want. Cheers, David.
Live chat support is fantastic.
Lily who helped me today was amazing she is a true professional and industry veteran who always is on point in providing great customer service. Payouts are instant and overall this is best online bitcoin casino
Live game selection should include better options and more currencies would be nice
Nice layout and interface. Easy to navigate and weekly tournaments to win money
Withdrawals was indeed within minutes the first time. Now I've been waiting for hours already and have spoken to the support yet still I'm waiting. Worst part was having to lose money and still have to wait for this nonsense.
Hi @kal david here to help, I am so sorry to hear about your delay, can i please assist you and be a mediator between you and company so you could get your funds easily? Maybe my involvement might as well convince you to change the one-star review. Cheers, David.
Provably fair payout. You loose you win. Nice choice of games. Live chat is there.
sometimes the games doesnt load anymore, even if you have played it before. Payout was quick the first couple times. Than it took a little longer and after talking in live chat i received it. Next withdraw after that is still processing at the moment. So always gives you a feeling they wont pay.
The payouts are fast, a matter of minutes. Nice layout, easy to navigate.
Players from USA are only allowed to play slots with 2 providers. This limits the amount of games, since there are many providers on this site. Many tournaments are based on playing slots from certain providers. Very often USA players are excluded. The bonus has a high wager of 40x. The loyalty program restarts if you don't constantly feed a lot of money to the casino.
I increased my review to 7 out of 10. I still say that I like the games. I am not sure how to change a review, but my original 1-star review was changed. The site did add 50-free spins to my account. I still like the games and the cashouts and deposits are very fast.
I had some difficulties getting free spins from a bonus. The side did eventually credit some free spins to my account. The downside is that it took some time to resolve this issue. I was also told by the customer service to contact them BEFORE I use the bonuses that they add to my account. However, this seems counter-intuitive.
I still like the game selection here, & they do still issue the cashouts in a timely fashion. They aren't a scam site. However they have lost my respect completely, I have spoken very highly of this casino right here in fact. However, since they changed the site with the makeover and redid the bonus program unless you are a VERY HIGH ROLLER, I highly recommend you go elsewhere to gamble.
I have played here for over 3 years now & at one point I was finally treated properly for my extensive deposits which now equal over $150,000 USD in those 3 years of play here, just since the new depositing addresses were issued I have deposited over $50,000. Here is my deposit addy for proof if you would like to see...
They issued me 10% cashback every week on my lost deposits for the previous week, as well as issued a decent sized bonus influx each week upon my request between 10-50 mbtc bonus funds (with playthrough of course) but nice to get each week I felt appreciated, the VIP host even responded to my emails with a quickness. That has all gone straight out the window, & not only have I been reset to the "Bronze Status" which is the beginners level and offers hopelessly lame bonuses that nobody would ever want nor even benefit from, I have yet to get a response to any of emails from any VIP host, since clearly my years of loyal deposits have now gone totally unappreciated I literally helped build this site and the people who profit from it yet I am truly a "nobody" to these folks these days.
I have found that Mbit casino has picked up the slack though and always has free spins, and cash back bonus funds for me these days. Unless you plan to dump thousands daily into this site, I recommend steering clear of Fortune Jack and their new very sad "bonus Program" if you can even call it that. The level ups in the new program are an impossible feat unless you have A LOT OF BTC to burn here, I mean a lot, Trust me I am a huge regular depositing online gambler, & I know when a site is treating the most loyal players right and these guys just aren't doing it anymore.
Fortunejack is my favorite casino. Any issue I have ever had here are always quickly resolved, the live support is great. All my withdrawals I have received very timely regardless of the amount, the largest being $4500 which I got within 20 minutes. Yeah I know you can't always win but when I do I have always been paid. I love the dice game here as well and the wide variety of blackjack games they offer.
I have played here a bit over 7 months now and cannot find anything I dislike about the site
- Great casino
- Newly redesigned makeover although needs to be tweaked on a few things
- Great game selection
- Fast withdrawals
FortuneJack, what's going on with still being no mobile site? Is there going to be one? You desperately need to bring it back as for me I really only ever play on my phone and the desktop version does not work well on mobile plus half the slots don't load. It's been forcing me to play at other casinos.
- There has also been a couple occasions where I'm playing dice on my phone in the desktop version and when I hit the 2x button it's thinks I'm hitting "Max Bet" and I ended up losing my whole bank. One of those times I lost 0.15 LTC and another time was there faucet claim of 523 satoshis and built it to 0.0011. Granted it's only $7 but I worked hard to get it there and then it was gone.
- There needs to be a "Max Bet" Confirmation to avoid issues like this. These are amateur tactics and I thought FortuneJack Wasn't a Amateur Casino.
FortuneJack Casino News
Read all news about FortuneJack Casino, check for updates and stay tuned for exclusive bonuses.
Inadvertently or not, FortuneJack’s recent sportsbook section revamp has launched online sports betting into a new era, with the casino upping the ante through the upgraded potential for players to interact and place bets on their favourite sporting events.Sports Betting Tailored to Your NeedsThe idea behind overhauling FortuneJack’s sportsbook was to open the door wider to a personalized betting experience. In other words, you can customize your betting dashboard, tailoring it to your interests and favourite sports.The advanced customization makes communication with other players and the casino more relevant to you and your overall experience. At the same time, your wagers can be more strategic and targeted, allowing you to focus on what matters to you.User Interface Overhaul and Expanded List of SportsWhen you enter FortuneJack’s sportsbook, it becomes immediately apparent that the casino has significantly improved its user interface. The overhaul was designed to increase player engagement and improve the betting experience for you and your fellow punters.We noticed a more streamlined interface, giving access to numerous betting markets and live games, enabling you to place bets more efficiently while keeping you more engaged.Once you start scrolling and exploring the new interface, you will quickly notice that the range of sports has expanded.If this is your first time visiting FortuneJack’s sportsbook, you will be happy to know that the casino supports over 60 sports!The vast array of events you can choose from is coupled with live event access with 35,000 events across 20 sports. Further down, you can see that the casino now allows you to place bets in pre-match and live odds events.Unlike before the revamp, eSports enthusiasts have also been given something to bite into: for the first time, FortuneJack added 7 Live HD video games to cater to this particular audience.Finally, FortuneJack worked behind the scenes and added new betting markets, increasing opportunities for bettors like never before.Visit FortuneJack CasinoFounded in 2014, FortuneJack Casino is a veteran casino. It has since catered to millions of players and worked tirelessly to improve their experience through continuous quality improvement. Here at AskGamblers, it holds a stunning player rating of 9.4, which speaks volumes about how this casino treats players.Visit FortuneJack Casino and tell us what you think about it in the player review section.
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Fast payout bad customer service always have to wait long time for help
I have been waiting forever to get a response from LILY! She is extremely slow at responding, I was playing slot game when the free spins was starting game gave me an error message. I still don't know if I will get my free spins because no one has helped me!!