- 0-24 withdrawal time frame
- Mobile-friendly
- Live chat feature
- Approved by iTech Labs
- Live chat not available 24/7
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ExtraSpel Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
ExtraSpel Casino is a modern online casino that aims to give players on both web and mobile a seamless gaming experience. The site features games from both NetEnt and NeoGames, including several popular video slots and instant-win favourites, as well as a modest selection of table games. ExtraSpel Casino offers its services in 8 different languages and also provides players with support through live chat, phone, and email. The casino is licensed by the government of Malta.
Restricted Countries and Territories
Various government regulations prevent ExtraSpel Casino from offering games to players residing in the United States. All other players are welcome as long as their laws do not prohibit online gambling.
Mobile Gaming
ExtraSpel Casino is designed to give players a seamless experience across all platforms, both at home and on the go. As such, many of the games can be played on web, smartphone, or tablet. No app downloads are needed: players are automatically redirected to the mobile version when they load ExtraSpel Casino on their mobile device.
Security and Fairness
ExtraSpel Casino protects players by ensuring all sensitive areas of their website are encrypted. Players can validate the SSL certificate by clicking on the VeriSign seal on the website footer. This guarantees that all private details sent to the casino, such as passwords, credit card information, and other personal and financial data, are all converted into unreadable text immediately, making it impossible for anyone to read or even decode the information.
All of ExtraSpel Casino’s games have been independently tested by iTech Labs. These audits have shown the games to be genuinely random and fair. Players can review the most recent audit certificate at any time by clicking the iTech Labs seal on the website footer.
- E-Wallets 0-48 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
ExtraSpel Casino is most widely known for its slots. Players have access to the full line of slot titles from NeoGames and NetEnt. These include both platforms’ most innovative five-reel bonus video slots, such as Gonzo’s Quest Slot, Twin Spin Slot, Bejeweled Slot, Flowers Slot, and Fruity Friends Slot. ExtraSpel Casino features a number of more traditional single-line slots as well.
Scratch cards and other instant-win games make up a big portion of ExtraSpel Casino’s games as well. These range from classic scratches with simple payouts to more advanced games with more elaborate themes (some that are even designed to look like popular table games). Some of the most well-known games in this section include X&O, Postcards, and Numero Uno.
Table game players and video poker lovers will also find a few of the most common casino games at ExtraSpel Casino. These include Blackjack Classic, Roulette Lounge, Jacks or Better, Joker Poker, and Deuces Wild.
Support
Player support is one of ExtraSpel Casino’s top priorities, which is why they have associates available 7 days a week. Players can get in touch from 8 am to 1 am CET through live chat or telephone. The customer service team can also be reached through email with an online contact form, or by fax, if needed.
Complaints
Read the complaints other players have left for ExtraSpel Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
That's is so in all neogames casinos. They have a bad registrations form. Me too. Many times must changed the password and can't login. The support is always incompetent.
Extraspel is a Netent and Neogames powered casino and they were recently added to AskGamblers. I signed up there a while ago, about 2 months ago or so, when they still had the 20 free spins promotion. I don't really remember, if I played the spins, but I signed up there and got a verification mail.
When I saw this casino on askgamblers, I remembered about them and visited their page. I tried to login, but I failed, it showed that my details weren't correct, so I reset my password (got the link, re-typed new password) and was able to login. But when I tried it, I failed, I got an error code 200. Then I contacted the live support and I am not exaggerating, I had an hour long conversation with the chat. I asked what was the reasons I couldn't login and the support had no clue. I asked maybe there were some country restrictions and the guy told me that players from my country are able to sign up but aren't able to play with real money, in other words, I was able to sign up and play fun play only. I was quite sure that few months ago I played the free spins (I didn't sign up as fun play, but as real money mode) so I asked the support to check this for me, whether I played the spins or not.
But then came my biggest disappointment- I gave the support my full name, email that I used for signing up and my nickname (I have a verification mail from them, offering me welcome bonuses and there was my username written) and after 20 minutes he answered me that he felt sad but he couldn't find anything in their database. I mean, how is that possible? I can reset passwords, get emails, but they can't even find me in their system? I wanted to ask him to exclude me but since he couldn't find my profile, I think he wouldn't be able to do that.
This thing ruined my mood, I don't like the feeling that my information (name, address, telephone) is just somewhere and no one can find it. But I have to say thumbs up for support, the guy from live chat was very nice, he tried his best, spent an hour trying to help me and told me he understood if I was frustrated with all this situation and that he would be, in my place, too.
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Why in the page is write players from Danmark accepted but I go to the casino site and I can't sign up...players from your state is not accepted.