- There are numerous payment options
- Accepts cryptocurrency
- Live chat is open 24/7
- Mobile friendly games
- There are some country restrictions
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Excitewin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Excitewin Casino is an online casino home to an assortment of popular games like video slots, table games and the thrill of a live casino. The casino also offers players these games from a choice of software providers which include Pragmatic Play, Nolimit City, Quickspin, Endorphina, iSoftBet and Spinomenal. The site can be reached across most web and mobile devices and supports numerous languages like English, French and German. They’re also fully licensed and regulated by the Autonomous Island of Anjouan.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Bulgaria, Curacao, Cyprus, Estonia, Israel, Malta, Netherlands, Spain, Ukraine, the United Kingdom and the United States. The casino lists all of the restricted countries in their terms and conditions and reserves the right to change the list at any time.
Mobile Gaming
Excitewin Casino is also available on the go so players can easily access their favourite games on the go and switch between devices. There is no app needed, just a compatible mobile browser and players can register from both the web or mobile version. One single login account can then be used on all devices. The casino has included hundreds of their most popular games offering the same user experience on each and every device.
Security and Fairness
When it comes to security there are no issues as the casino uses the latest security encryption methods and firewalls. This means players' personal information and financial transactions will always be secure and will be stored safely.
They also use a random number generator to determine the outcome of their games and hold all the necessary certificates to prove they generate fair and random results.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players looking for video slots will find them in the games lobby available in fun and real play, depending on their country. They can be categorised by the newest or most popular and players can also use the drop down menu to filter by their favourite providers. There’s a search engine too which can be very useful if players know which games they want. Players simply need to to start typing their favourite game, provider or category and the search engine will find it. Some of their most popular titles include the Stampede Slot, Gonzo’s Quest Megaways Slot, Siberian Wolf Slot and Razor Shark Slot.
Players who prefer table games or like to mix and match what they play can check out the casinos table games. They’re home to popular tables like Blackjack and Roulette, there’s also Baccarat and Poker too. Some tables are very traditional with old school rules but are more modern with different rules and betting limits.
There are some video poker games too where players will try and collect poker hands but it is a more simplistic game compared to the original poker.
Live Casino
Players who find themselves browsing the live casino will have a range of games from the likes of Evolution Gaming, Human croupiers host each of the games and players will get to interact with them when placing their bets, depending on the game. They are played in real studios and streamed in real time so players see the action as it happens. Some of their popular tables include Live Crazy Time, Live Monopoly and Live Blackjack.
Support
The casino's customer support service is open to provide players with professional assistance around the clock, 24 hours a day, 7 days a week. One of the easiest ways to get help is by using their live chat facility; however, players can also email the casino or call them on their phone number with any questions, comments or suggestions.
Complaints
Read the complaints other players have left for Excitewin Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
There is absolutely nothing to like about this casino. Live Support is not helpful, Most of the games don't work & the compensation for this is offensive.
I was recommended to play at Excitewin so I registered and deposited on the 100% deposit bonus + 200 free spins which are activated at 20 each day. After depositing I was unable to play 75% of the games due to internal errors or unable to load the game. After raising the issue I was asked to try different games which I did and subsequently lost most of my money. I went onto live support and advised that the games that I wish to play are still not working and the other games are no good as I don't have the funds to spend working out how they are played. They advised me once my bonus is finished they would activate a good bonus. After finishing I contacted them again to be told the bonus was 10 free spins. During my 20 free spins I won 60c so 10 free spins weren't going to have much affected. I expressed my disappointment and got offered $5 as the best they can do. After being unable to play most of the games, depositing a decent amount of money, I'm utterly disappointed and WOULD NOT recommend this casino!
Dear @tenile23, We apologize for any dissatisfaction you may have experienced with our entertainment and service offerings. At www.Excitewin.com, we are committed to providing the best possible service to our customers and it is disheartening to hear that we fell short in meeting your expectations. However, we want to assure you that we have made significant improvements since November 2021 and we would be thrilled to have the opportunity to welcome you back in 2023 to experience these enhancements for yourself. Please do not hesitate to contact us if you have any further concerns or if there is anything we can do to make your next visit with us more enjoyable. Thank you for your feedback and we hope to see you soon. Best, Excitewin
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It's totally worst... I'm not getting my withdrawal.. I made a request on 10th July and I have got nothing yet.. If I try to contact them they are saying we will clear as soon as.. but they are doing nothing.. really worst service I never seen this kind of thing.. I will recommend you to never use Excitewin.