Page 2 – Player Reviews for Euromoon Casino

Good games... but not all games from some providers.

Long Pending time...

Support gives wrong information... and if u broke rules because of the wrong information from the support u still don't get ur full winning...

Nothing. You can win here. Just not get paid. There is very few positives.

Accepted my deposits without a UKGC license. Seemed to think it was my responsibility to check that they're regulated here despite offering my country as an option on their registration page. I even asked to exclude my account whilst they processed my withdrawal to stop temptation getting the better of me. They reopened it in am instant on request and allowed me to play the balance. Clip joint.

If you are not from Israel or United States, then you can feel free to open your account today and try one of the newest casinos to offer online. This casino was established a few months ago, and for a short time has attracted a lot of players, if the statistics that we present this casino accurate. Euro Moon casino live is very good, there are plenty of table games on offer, and as far as roulette, like what they have to offer two versions of my favorite roulette. Casino section for playing live is very simple games that are available on other live casinos you'll find on this, and if you are not enough online casino and Live Casino, there is a scratch cards section that will complete the range of refreshment in the world of gambling. I like the design of the site, the icon that is in fact a mark "euro" currency, originally no further ...

Last week I played a lot at the casino, mostly on Dead or Alive slot, but no less fun it was with Star Wars and Steamtower. Although I have in past reviews said that the appearance of the software is not as important when choosing a casino, some things still need to be taken into account. If you play for a longer time, you need software that will allow you to be your eyes rested without too open colors and unnecessary lighting effects, just black color that defies this patchwork is a trademark of casino games do not require any special hardware considerations. It will be sufficient average computer, the normal performance, because it is an instant play with no download the game client for you desktop. Although the new, Euro Moon has the potential to occupy an important place in the gambling industry.

Nothing. There is nothing good about this casino. Clip joint. Avoid!

Disgusting casino. I also won here, almost 10k euros, and they play every trick in the book not to pay you. 5k per month withdrawal limits, which are just left pending forever. They're accepting UK players without a license too, illegally, so my complaint to the UKGC was frivolous.

Had one of their managers promise to refund me "today or tomorrow" via email (several weeks ago), refund obviously never arrived. Jeff is his name. Now he avoids any attempts to contact him. ALL emails to support are ignored.

Clip joint, fleeced me for more than £3k. Now using Visa chargeback scheme to attempt to recoup my losses.

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They have a good interface and interesting games, but it doesn't have value if they apply what I write in the negative feedback.

Take care with clause 103 of their T&C! They can confiscate your earnings whenever they want. This is another scam casino. Do not play here. They delay reimbursements on purpose and they request tons of personal validation documents.

Nothing to write positive about this casino. I have very bad experience and they took me more than 9 thousand euro. I recommended to never play this casino because you will never get paid.

Why all players don't read review before play this casino. They took me already 9 thousand euro. I never get paid and AskGamblers just close the complain to casino favor but I never get my winnings.

People don't play this casino because you will never get paid. This casino shut be on blacklist long time ago.

Chat are rude never help you.
Don't play this casino is scam.

Even though the slots are nice what is the point playing on this casino?
If u don't get paid when u win and can't play how u want with ur own money?

I played here for the first time and I was aware of the 30 % maxbet and that is on every deposit even when u not choose for a bonus so beware if u play here.

I won that night 4500 euro the next day I lost some money and 1 time I accidentally pressed maxbet. These buttons are way to close next to the start button btw
and not even protected by a yes or no question. I tried to explain but they don't answer and deleted all my money no questions asked??

I send some mails but never get an answer back from them other then bonus offers??
Yeah right like I ever gonna play here again.
This casino is a total scam and they will do everything to avoid paying you so be warned DON'T PLAY HERE.

They WILL steal your money. They even have in their rules that they will steal your money, it doesn't matter if you play with a bonus or not...

For some reason AskGamblers ENDORSE the fact that they steal your money, they think it's fine as long as it's stated in their rules.

They stole €5500 from me and AskGamblers refused to help.

Please be aware of the payment method bonus here. They add 15% bonus if you for example deposit with Skrill. That means when you deposit 100€ you get 215€ bonus. The 15€ of it is restricted separately to the 30% betting rule in the Terms and Conditions. So you can't bet higher than 4.50€ or any winnings are declined and cancelled. That of course is told only when you have made the withdrawal and sent the documents. So my price for learning this was 2701.98€ with 6.25€ bets made.

This casino is scam you will never get paid. They stole me just 5 thousand euro and they say on their rules and condition I didn’t play fair which is not true. People please don’t play this casino because you will never get your winnings.

Nextgen games, nice lobby..
I honestly can't think of anything good to say.

Slow payments if you even lucky to get one, terrible terms and conditions.
This casino is bad news on just about every site there are complaints of either late or no payments.

This casino has a very interesting offer of games of even 8 different software providers: Amaya, Chartwell, Betsoft, Elk Studios, 1x2Gaming, Gamescale, NextGen Gaming, Thunderkick. I must admit that some games of these software providers such as Elk Studios or Gamescale I never had the opportunity to try.

In this casino so far I had a chance to play for free chips only once. Although it was not so long ago, perhaps a month or two, I can’t remember on the details. I really can’t remember which games I played and how long.

When it comes to the welcome bonus offer I have to admit that Euromoon Casino has an interesting offer. It is a bonus of 200% with wagering requirements of 33 x bonus + deposit. Also, if you select an e - wallet service for the deposit you will receive an extra bonus of 15% with wagering requirements of 25 x bonus + deposit. For the free spins and no deposit bonuses the casino has very interesting rules. For example, the maximum cash-out from these bonuses is limited to 100 euros. Also interesting is the fact that in case that you have a cash-out from these bonuses you must to make a deposit within four days of at least 50 euros or all of your winnings will be canceled.

Until this moment I have not had the chance to test the casino support but I like that Euromoon offers live chat support available 24 hours every day of the week.

Also I like the really attractive look of the casino website with extremely easy navigation.

Although I am not a depositor here, I think that Euromoon is a one solid and good casino, but on the other side except few Betsoft and Thunderkick, I do not like too much the games in the casino offer.

So I decided to rate Euromoon Casino with a weak 6 out of 10 possible stars. If in the offer were NetEnt and Microgaming games this rating would be higher.

Absolutely nothing at all, poor choice of games and even then a lot of the games wouldn't load properly.

I joined this casino on the 4th July 2015.
I deposited a total of 341.73 euros.
I declined any offered bonus's.
My average deposit was 20-30 euros, sometimes a little more, but I made 10 deposits in total.
I stopped at a total win of 501 euros, which I decided to withdraw.
I sent in my ID documents numerous times as they kept coming back to me saying they couldn't read them. Which I found hard to believe seeing as they had been sent using quite a high scanner setting. I eventually go them accepted after trying for 3 days.

Today I have had an email saying that my withdrawal of 501 euros has been declined and that my last deposit of 20 euros has been put back in my online casino account.
They said the reason it was declined was due to 'irregular gambling'.

On speaking to them in chat, I am told that i am only allowed to bet a maximum of 30% of what I deposited- otherwise it is classed as irregular gambling. Therefore, when I deposited 20 euros, the largest bet I was allowed to make was 6 euros. However, I apparently was making single bets of 15 euros.
I have never ever had this before on an online casino and I have been playing very regularly for about 10 years. This is a first for me!!
If I am not allowed to bet over 30% of my deposit, why do their system allow us to do it?
To only get my last deposit of 20 euros back also, pure fraudulent scammers!

The chat help is useless - "max" - is very abrupt and rude. They can't really give you many answers about anything - kept telling they are passing it on to the relevant department, please avoid this casino!

I joined this casino only a few days ago. A friend of mine told me about them and that they were offering a 10 euro no deposit bonus. I decided to join them and try my luck because they had Skill On Net slots which I like very much.

I followed the link made an account and 4 euros were instantly added to my account. I got another 6 when I confirmed my email address. The max cashout from this bonus was 100 and I think the wager was 80 x bonus which is pretty standard to all of these casinos. Anyway I started off with Irish Eyes 2 on a minimum bet. I hit a descent bonus round very fast and managed to bring my balance up to 30 euros before I decided to change the game. After that I went to Medusa and had a few descent wins and ended up with a solid 50 euros balance. I was really happy with way things were going and I thought I would have more luck on the 50 payline Merlins Millions. But there was no magic whatsoever here and soon my balance was down to 20 euros without hitting any descent wins or bonus round. After some hesitating I went to 300 shields and hoped for a good bonus round. I got the bonus when my balance was down to 10 euros but didn’t unlock anything past the second stage and got only a 2 euros payout. After that I lost my balance on Medusa II.

Overall I had a good time in this casino. The games paid good, live chat is always available and I liked their webpage.

Still there are a few things I don’t like here. First the pending period is 5 days which is way too long because in all other Skill On Net casinos it is 24 h.

Second a friend of mine wagered the no deposit bonus in this casino and was told to deposit 50 euros in order to withdraw 100 total, so the max you can win from the no deposit is in fact 50.

And last, the one complaint about this casino is for 5 000 euros and still no response from the casino. Somehow all of these facts can't persuade me into depositing here.

DO NOT USE THIS SITE - they do not reply to emails. I tried everything to close my account but they didn't do it and were unable to set me deposit limits. The chat cannot help and there is rarely a manager there. BEWARE.

Euromoon is an interesting casino that I joined last month. They have Betsoft, 1x2 Gaming and couple other software's and I was attracted to them because I saw a freebie offer. For registration and phone verification I received 5€ free chip. I didn't know about the wagering but afterwards I saw that the bonus I received had 99x wagering which is just enormous. Later they offered 10€ no deposit bonus too but I wasn't eligible or it as my last transaction was a free bonus.

So the registration and bonus receiving was very simple and fast. Unfortunately when I wanted to talk to support about wagering and eligible games, I saw that the live chat works limited hours and wasn't available that time. Since I am not a fan of Betsoft games and I need to have much bigger balance than 5€ to win something on their slots, I chose to play my favorite Scratch cards. At first I played a couple of cards for Ghost town scratch game, won 2€ and decided to switch to my favorite scratch card from their game selection- Pin Up scratch. My bets varied from the minimum of 0.10€ to even 0.50€ per card. I had a few good wins like 10x bet size and at some point my balance was up to 19€, but after about 30 minutes of playing I started to get rarer wins.

I think this casino has a really nice lobby look, game selection (including live casino) and software combination makes them quite interesting. Also they offer a welcome bonus with 33x deposit+bonus wager which is a bearable amount.

However, I think there are many minuses too. Support was very hard to reach, free bonus had enormous rollover, and the fact that the pending period is 5 days and if you want to receive the withdrawal to your credit card it takes 10 days, in total making withdrawal to credit card 15 days is too long, that definitely is a huge minus that might scare away new customers, in my opinion.

Good bonus. Live chat is mostly online. That's good for this casino.

Withdrawal time. Support offering me when I played the first deposit bonus a 100 percent bonus to boot. Wow no chance wagering the first and they offering into this a second. That's double rouged. Also the Nexgen games running not normal. Never seen this before in another casino. 100 of spins. Never bonus rounds.

Attention: Don't deposit here!!!

Euro Moon Casino lured me with 15€ Bonus. I easily played through the wagering requirements. I was at 100€. After a while the support window opened and they told me, I can withdraw 100€ just by depositing 50€. I did that. I played a lot of hours, wagered about 70k€. At the end I stopped with 3000€ and wanted to withdraw.
I send my ID and a proof of my address. Then I got a mail telling me my withdrawal was unsuccessful. They cancelled my winnings and rolled me back to 50€.
The support just said "Terms of condition." bla bla.

Don't deposit here!

Euro Moon Casino is one of the newest BetSoft casinos I have opened my account there. I saw this casino in another site offering 15 euros free chip, but not being such a fan of BetSoft games, I still decided to sign u and open my account here, just because of the free chip. Well free ride is a free ride.

So opened my account insert the code and right away I got the 15 euros free chip. Actually they were running promos, one of them was 15 free spins and the other was with 15 euros free chip, well of course it's better to choice free chip, that way I can play any game I like and not some selected game. Even so its 15 euros but this BetSoft games, while playing them, they are all with 0.2 coins per spin, so 0.60 would be the minimum bet.

Recently I played Gypsy Rose slot, I liked it a bit, but really don+t understand this game, the winnings from them are so tiny, I just cant compare them with Netent or Microgaming slots, because we all know what you win on those 2 softwares. So while I was playing, then it crossed my mind that I didn't check the Terms of the freebie, so when I read I had much to see.

The maximum you can cashout from this free chip was not so bad 100 euros, but when I saw the wagering requirements X 99 the bonus!!! Isn't that a lot, just like I am playing this GamesOs, tiny winnings and huge wagering. Honestly I lost my interest in this free chip so quick, so I was playing just to spend my free chip.

So I continue to play Gypsy Rose slot and lost the free chip very fast, just because I raise my bet and finished with few cents on my account. Just like any BetSoft casino, they have nice welcome bonuses as 200% match and the wagering is not bad at all, actually for that kind of bonus wagering is pretty friendly. The look of their site looks identical as Cosmik and Deuce Casino, so they might be all sister casino.

Good Luck!

No matter if you are giving free chip of 15 or more euros,but wagering X 99 the bonus is really to much!