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Blacklisted

After being notified that Desert Nights Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Desert Nights Casino is being added to our blacklist.

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Desert Nights Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 27 reviews
6.1/10
27 reviews
Complaint Response 16 complaints
2 days avg. 16 complaints
What we like
  • Full selection of RTG games
  • Instant-play versions of many games available
  • Players in the most countries accepted
  • Secured with SSL encryption
  • Proven fair through independent audits
What we don’t like
  • Unable to accept players from Moldova and Israel
  • Not all games available in the instant-play client
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Desert Nights Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.desertnightscasino.co.uk
Established
2010
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Download, Instant Play, Mobile

Desert Nights Casino is an Arabian-themed online casino owned by the reputable Deckmedia group. The casino is powered by the Real Time Gaming software platform, which offers a wide range of slots and other casino games in both a downloadable and instant-play format. Desert Nights Casino is licensed by the jurisdiction of Curacao.

Restricted Countries

Players from most countries around the world are welcome to play at Desert Nights Casino. Only players from Moldova and Israel are expressly prohibited from registering.

Security and Fairness

Desert Nights Casino takes player safety very seriously. All sensitive information, such as players' credit card numbers and personal details, are kept safe through 128-bit SSL encryption. Additionally, the Desert Nights Casino servers are protected with the latest firewall technology.

The RTG platform has been proven fair dozens of times through independent audits from firms like TST. Desert Nights Casino does not post this audit information publicly on their website; however, players can rest assured that this information is widely available on the web. The Desert Nights Casino support team is happy to answer any specific questions you may have.

StallCation

Complaints

Read the complaints other players have left for Desert Nights Casino. Learn more about complaints.

Show all complaints
Deser Night Casino - Denied my withdrawal 180 USD

I received free spins no deposit bonus and I ended up winning $3000. However, under the terms of the bonus, I could only withdraw a max of $180. Disappointing, but totally understandable.

I chatted with an agent named Haven who explained the process for withdrawing the $180. I had to make a deposit of at least $25 and play through it, as well as get verified by sending in documents. I screenshotted the conversation and within the next couple of days, I made the $25 deposit and played through it.

I also sent in by email all 4 of the requested documents to get verified. I followed all instructions and then waited a few days before attempting to make the withdrawal of $180. When making the request I received an error message saying the amount requested exceeded the amount available, which was shown to be $0, despite my balance of $180.

When I contacted support again, a different agent told me that my withdrawal had been denied because it was winnings received from a no-deposit bonus without a deposit made. I explained that I had in fact made a $25 deposit using Bitcoin from a wallet registered to myself and I had played through the $25. The agent repeated that they reserved the right to deny a withdrawal from a bonus without a deposit and then they abruptly ended the chat while I was in the middle of typing a response.

I have the screenshots from the agent named Haven who confirmed to me that I was in fact entitled to withdraw the $180 after making a deposit and being verified.

I think it's really unfair and feels like a scam that I was told one thing, I did it as they instructed, and then someone else decided no, they were going to deny me my winnings.

Comes across as shady not to mention the rude customer service from the second agent who denied my withdrawal and ended our chat while I was typing a quick response to them.

Hopefully, a manager or supervisor can fix this and at least honor what their first agent said to me as evidenced in the screenshots.

staus Resolved
$180
Desert Nights Casino - Unfairly Delayed/Declined Withdrawal
Firstly I want to say that I love the customer service those guys are wonderful. I played a few weeks ago with a bonus code and won $400. I put in my request in for a withdrawal and received my check By Fed Ex. So I made another deposit this past Friday the 22nd and played with the same code and won a little over $2,000 this time and I played it down to exactly $2,000 and requested a withdrawal. I logged back in to check the status on Monday and it says that the withdrawal was processing. I checked my email this morning and the email reads your request to reverse your withdrawal has been accepted and your casino winnings have been credited back to your account. I then called customer service and the guy told me yes the check was processing. I asked them what was the email about I received this morning. He asked me to hold so he could research the account. He came back to the phone and said that I wagered more than the bonus code allowed. I explained that the increase amount button is not even an option. Those 50 free spins play on their own at .1 cent. There is no way it can be changed. I explained to him I always play the max of .1 cent which is $3.00. I won and cashed out a $400 check playing the same amount and the same code but now that’s it’s $2,000 they don’t want to pay. I log into my account and see that the email was not truthful and the winning were not refunded to my account for it only had a balance of $50.15 in which was the amount I had deposited. The customer service rep informed me that it was declined because of the wager about and I know that that can’t be the case because that reason is not listed anywhere in writing. I enjoy this casino and I hope this is just a misunderstanding that can be resolved. I have screen shots of all the bonuses used as well as emails. Please let me know what I can provide for proof. Thank you!!
staus Resolved
$2000
Desert Nights Casino - Wont give the December 50 bonus
Welcome to Desert Nights Visitor, Akira will be right with you. Your chat ID is SMX123115072342-406. Akira Hello, welcome to Casino Support, how may I assist you today? Visitor Hi i have a no deposit code of December50 from ask gamblers site which is still valid for 5 hours please could you activate it for me? Akira Please provide me with your username, date of birth and email address and I will be happy to check on this for you. Akira Thank you for verifying your account details. Akira All bonuses can be found and claim in the cashier of the casino, here at Desert Nights Casino. You will not be able to use bonuses here from other sites. However, I am seeing that you have the $10 FREE Sign Up Bonus and the NEWYEAR16 available in your cashier! Visitor Ask Gamblers is not a site it is a casino review site not a casino.. it is one of the most reputable ones i will send you a link for your information.. Visitor http://www.askgamblers.com/bonus/no-deposit/desert-nights-casino-usd50-free-2/ Akira I am not aware of that. However, the bonuses that you are available for will show in your cashier. Akira Once, if a bonus is not in your account, therefore, you are not eligible for it at that moment. Visitor could you have a look at this link please maybe talk to your manager too please Akira I can certainly check on that for you, Deborah. Akira In the meantime, please visit the cashier of the casino, as it shows you all of the bonuses that you are eligible for at this time. Visitor hello this bonus is on this site and i've just looked up complaints made against your casinos false bonus offers have a look and someone from your casino has written on this site many times...it is a valid bonus please can you put me on to your manager... She did not put me onto the manager and basically said no bonus didn't have any affiliation to Ask Gamblers...
staus Resolved

Complaint Statistics

Resolved 15
Avg. Amount $ 587
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
6.1/10 27 reviews

Top reviews from our players

Desert nights is a pert of the rival gaming portal. Every one joins them only for their no deposit bonuses mostly. Even i have made a deposit on rival casinos only a couple of times and that too when i had just started playing on online gambling thing. Got 15$ free sign up money and claimed it and registered on this casino . I download their software because instant pay mode hangs a lot and loading and all is just too much and i cannot take it .

They are showing very big wins on their recent winner tabs and i do not fully believe this that players win so much as 4800$ by this guy James. After getting the bonus i was ready for the games. I started from the three reel slots as i have told before that they are my favourite ones.

I had a very bad time in table games on this casino because of mixed games from Real time gaming and rival and i do nor really like real time gaming as i have never had a good time on their casinos. I played Aztec treasure slots the most as was hitting something most of the time even though the pay out was not that big but it is better than not getting anything. I was talking about the table games and did not enjoy them at all. House was taking us down on high stakes most of the times. I think slots were better here. Spoke to their live chat when i was not able to open the Aztec slot in the beginning so they just asked me to close the casino and come back and log in again and then it worked just fine after that thanks to the support. I would have loved this casino even more if they only had games from rival an not a collaboration with real time gaming. Sorry RTG nothing against you its just that i am a big fan of rival.

They are also a part if rival gaming and i have been playing on a lot of casinos from rival gaming and they even had a no deposit bonus so i had decided to join them because i never say to no to a no deposit bonus as their is no harm in trying out with free and might as well meet the wager and get money. I started with football frenzy and i had played this game once before and i won some good money so i decided to give them a try again . I was betting the minimum because i did not have a lot of money behind me.

After like 15 or 20 spins my balance was 22$ and i was very happy . Then i shifted to Ocean dreams and played this game for about 20-25 spins but did not win anything much most of the time i was like break even. And in the end i had a balance of 25 $.

The last slot i had tried was the paradise dreams and this is one of my best slots now from t he rival gaming software as this game alone earned me more than 20$ and that too within 2- spins and i was very happy with this.

I had enough with slots so decided to try table games and went for black jack this time. And this is one game which i never leave without playing and my balance was 60 after playing black jack for a couple of hours but then i had started betting high and lost it all. It was too much fun to play on this casino and i think they have a good return on
money. I am looking forward to make a deposit here any time soon. I would rate them 8 out of 10.

Desert nights casino have two software's, yes, you can download rival games on your PC, or you can download real time gaming. I decide to play real time gaming, because at rival software looks like casino did not have any no deposit bonus, while on real time gaming software it is possible to get no deposit.

I played at desert night casino 2-3 times, and one of this times was with 15$ no deposit free chip that i get from this casino. With 15$ it is not so many slots i can play at real time gaming software, and since that i decide not think about it, and lost this 15$ playing t-rex at 0.25$ bet, and like always this dinosaur even not award me with freespins.

Desert nights casino have 200% bonus for first deposit of player in their casino, and i decide to get this bonus. Deposit 40$, and have 120$ to play with. I start from enchanted garden video slot, i can not say that i like it a lot, but sometimes this slot can pay good money, and also musing during freespins feature is relaxing, that is what i like. Actually i think slots creator need to think about sounds also, it is really pleasure to play slot when it has great music. After feature in enchanted garden which does not pay me anything nice i decide to play aztec treasure slot, but there is also was not very lucky and after feature on it i just left this slot. I tried couple more slots from medium to high variance but it is does not work and i lost. I made few more deposits in this casino after this, but did not had luck to test withdrawal process.

I rate desert nights casino with 6 stars, because I did not have luck to test their customer support and withdrawals process.

Desert Nights is a casino I will never forget because it can be said that thanks to it I decided to dabble seriously in the world of casinos. At first I really doubted the seriousness of the business of online casinos given that, in my view, there was no guarantee that would ensure both payments as a fair game.

With low expectations I checked into this casino using some bonus with no deposit required and began to play the slot I just liked at first sight for any reason as I was not very experienced in this type of game, my inclination was almost only table and card games. Not sure if the bonus was $ 10 or $ 20 but with this value I started to play. Slowly and with several games, I did go up to about $ 30; then I started to play "Hokey Hero" and held my balance for a while then started down and began to scale my bet and when I was playing, with my last $ 5, got free spins round that took me to reach almost$ 60 and while later had $ 90 and then another round of free games my balance became to $ 140 thanks to an incredible run of good luck for this round where wild symbols very well located and extensions of free spins left me winning and sufficient capital to manage carefully and try to complete my wagering requirements that were already relatively close to achieving.

Finally my wagering requirements were met and my balance was around $ 90, so I proceeded to fill out the form to start the withdrawal process. In two days I got a call on my cellphone where a very friendly and gentle casino assistant instructed me to complete my identity verification, which by the way was very funny because they asked me for a picture where I was holding my ID (hehe). In 5 days my $ 50 (maximum chargeable for this type of bonus), were in my Moneybookers account without any problem.

At this point, I started to trust online casinos and even today I have no reason to regret having entered into the world of online gambling, that is quite exciting and it has not been so bad for me so far, hehe.

I wonder if anybody can remember those days when Desert Nights Casino was a Rival powered software casino. This was the case when I signed up at Desert Nights Casino many years ago. I took their no-deposit bonus, played it, lost it all, then left the casino behind, hehehe. A few years later, perhaps under a new management or so, the revitalised casino came back as a Real Time Gaming casino. Noticing this change, I signed up again just to get a second helping of their no-deposit bonus...I'd do anything for free chips! :) And much to my surprise, my registration went through without a hitch and I got that bonus. Can't remember how much it was, but it was a rather pathetic amount, unlike what other RTG casinos were giving out. Still, if it's free, I'll take it!

There are a few games from Rival software that I do like, and there are also several from RTG software that are my favourites to this day. But when the no-deposit bonus sizzled out into smoke after a few minutes of playing, I got this feeling that Desert Nights Casino just wasn't for me. Playing the slots to be specific. Even after much practising in the fun mode, I couldn't make any win from any of my deposits. Was that just my bad luck? I really do not know. But after several unsuccessful attempts, I decided not to make any more deposits at the casino. Luckily enough, there was this daily free-roll tournament at Desert Nights Casino, which many other RTG casinos did not have at that point in time, and this, to me, was the saving point for Desert Nights. It kept me coming back day in and day out, first to register for the next coming tournament, logged out, then in again when the tournament was under way. Each tournament would run for several hours at a time, so there was always time to come in and compete. Nonetheless, I did missed out on several occasions, due to personal preoccupations, and I could notjoin in in time. I really enjoyed those daily tourneys, but they did not run over the weekends, which was such a pity, to me at least. Perhaps Desert Nights Casino expected their players to spend time with their families, loved ones and whatnots over the weekends, not wasting time on the tourneys instead? What do you think? Me? I don't know...no one knows I guess! All I know is that for each day that the tournament was on, I would be keenly keeping watch over my time, and competing when it was on! That was fun!

Ahhh yes...I managed to get several wins from my numerous attempts...the best being 3rd placing...and down the rankings too. Not a lot of prize money was won...but free money nonetheless...and all went back to the slots! ;) With zero balance in the end, it marked the last of my adventures at Desert Nights Casino...and I moved on! :)

Afi

Desert Night Casino it was one of my favorites casinos before, but now I cant say that about them. I really like the look of this casino everything is arranged like it should be, everything is easy to use and to navigate with their site.

They have a download version which in this casino I prefer and instant play but there you can’t find all of the games and you cannot play in the tournament section, so if you are a fan of tournaments which they have freerolls or buying tournaments you have to download the casino.

Last year I took their no deposit bonus which was 25 dollars and started to play. I start with T-rex and I was playing this slot for the first time, anyway did not get me any good, so tried to play twister slot so at the beginning I started to win some money well I put the bet on 1 dollar expecting that I will hit some free spins or bonus or will lose all so played about twenty minutes that game gone up to 70 dollars but again raise my bet to 2 dollars expecting that I will win again something big, but not, my bonus balance was going down and then I did not know where to check how much I have to wager so asked help from the support, well have to say they answer me very fast so I did not have to wait long it was really fast, but what shocked me that the chat told me no matter if I win or wager the bonus I cannot cash out the bonus because my country was restricted to no deposit bonus.

Well then I was really angry because I did read theirs terms and what was most shocking to me my country was not listed there I told the chat that and they ignored me saying yes your country is restricted that must be some mistake from the site you sign up. But there was no mistake I did double check that but did not get an answer. How unprofessional from them. So maybe they are solid casino but not in my eyes, if the chat does not know their Terms and Conditions and telling me it’s a mistake, well I won’t give my money to them that’s for sure.

Desert Night casino is another rtg based casino.. In my my past reviews about rtg's, I stated that I was skeptical about depositing due to payout times and the questionable legitimacy of many rtg.. I must say my experience here was quite pleasant and am happy to say that Dessert Night casino is a safe place to play with fast payouts. This casino like many rtgs offer limited deposit/withdrawal methods,such as; credit (note that mastercard doesn't allow transactions for people located in Canada to casino sites), skrill, neteller, eco card, web and web money.. In comparison to microgaming casinos this is limited in my opinion..

I was drawn to the casino by a 8$ no deposit offer, this offer came with 33x wagering, so i needed to wager 264 in order to cash out any winnings. Anyway, I started on builder beaver slot betting 1.00 a spin.. on my second spin I hit scatter which If i recall is 15 free spins... from my free spins I won 22.75, bringing my balance up 28.75... a few spins later i triggered another free spin bonus, this time 10 spins.. I won a little over 19 from that spin.. From here i decided to play hair way to heaven, achilles, dream run, sea captain, lucky tiger and count dracula.. In the end, I completed my wagering requirements with 130$ on balance..

I decided to make a cash out, my cash out was limited to a max cash out of 50$.. So i made a cashout of 50$ to my skrill account.. I didn't require to send in any documents, I assume its due to the cashout being so small or due to the fact that i have yet to make a deposit.. any who.. I received the 50$ in my skrill within 48 hours of requesting.. 2 thumbs up for Desert Nights Casino!!

My faith in rtg's is being restored :)

To sum things up here are some simple ratings
Support: 7/10
Terms and Conditions: 8/10
Deposits: 9/10
Payouts: 10/10
Withdrawals: 10/10

I registered at Desert Nights some time ago but it wasn't the most memorable casino adventure then and I didn't visit them for an extended time. I don't know why but I felt the necessity to take a look at them and see what's with them. After logging in the welcome bonus/promotion panel showed 6 new messages and I was wondering what they're offering nowadays. The first one was a 24h free spins message that basically meant a 15 free spin invitation to try out their new game, Regal Riches.

They said it has elegant graphics with huge prizes up for grabs and the players are treated like royalty while playing with it. I thought I was going to decide whether it is true or not. I used the given code and was ready for Regal Riches. It's a 25-payline video slot, built around the royal lifestyle theme (now I understood the promo slogen) with minstrels, jewel, goblet, castle symbols and Elizabeth figure serves as substitute and Fountain icon as scatter. Maybe, the butterfly and grape icons don't seem to me to fit the theme. With the 15 spins (of course they were with $0.01 line bets on all lines) I won totally $0.20! and I thought, 'Was that the huge prize up for grabs?' I selected only 10 lines for two more rounds and with the next one 2 Fountains appeared on the first 2 reels and an Elizabeth on the third reel and triggered the Free spins feature. I looked for the pay table and realized the E. symbol substitutes not just for all other symbols but including the scatter Fountain, too. I can't remember more other games where scatter can be substituted. During the free spins the prizes multipliers increase by 1 by rounds so if we're lucky enough and win 25 free games, on the last spin we could win x25 of the winning line. Of course this feature can not be retriggered. By the way I like the Fountain's little animation with flying butterflies around it when it's on a winning combination.

So with this feature I won $14 and later when my balance surpassed $22 I asked about its withdrawal possibility via live chat just for informative purposes. When I finished my original 15 rounds, the profit was so little that the great bonus info menu was cleared and the $0.20 was counted as withdrawal money. I promptly was connected and I got the answers to all of my questions. The plan was to reach $50 plateau but as it used to be most of the times it's harder to be done than say it. However I spent some more time with the slot, but I didn't accomplish my task. I loved the game and I agree, it really has elegant graphics and I consider it better than most of RTG games.

Desert Nights casino has good support team, but I rate them just an average RTG casino. Somehow I didn't like their appearance and feel a very serious, elite environment. Maybe it will change but now I have some RTG casinos in my list where I prefer more to spend my time.

Desert nights casino has been online since 2010. They use real time gaming software, however they started off with rival gaming and then ended up with real time gaming about a year ago or maybe a year and a half I can not remember exactly when it happened but in any case I think It was a good decision and I say desert nights Casino thank you for that!

I've played here a few times and I had only one withdrawal, but great win. I remember I get to basketbull (slot game) my first spin (small bets 0,50) and I got 24 free spins which won me about €150.In other words only one spin and I won €150
What does all this mean ?

You should find the games with the best potential payback percentage (the relationship between the amount of money played to the amount returned) and then learn the best strategy for that game. Your money will last longer, giving you more opportunity to hit the higher payouts, but sometimes If you are in the right place at the right time, you could play only one spin and you have a big win. It is this possibility in gambling that attracts millions of people around the world every day.
Finally I've played several hours and wagered a total of €400.

The Desert Nights Casino has well designed slot games with cool bonus rounds a basketball for example, also there is a nice collection of video poker and table games, also they are offering a many bonuses and promotions.

Interface very good and navigation is easy. I'm really enjoying the navigation of this site.

I used their Live chat several times and the customer support was helpful and friendly, response time is not a bed (maximum of five minutes).

Overall-good casino but I am not impressed, I think this is casino deserves 7/10.

I decided to try their casino because they sent me a lot of e-mails with the same no deposit opportunity, I didn’t accept them invitation for a long time but finally they win, I decided to register to them casino and play down some free money what they are gives to their new customers. Before I register I went to the AskGamblers forum to check the promotion details, they offers two kind of no deposit bonuses unfortunately one promotion contains a few country restrictions and Hungary was on the excluded list, but on the other bonus wasn’t got any excluded countries. I went to their home page and contacted with the live support to ask more from their promotions.

After I clicked to the live support tab I needed to enter my e-mail address because I wasn’t able to start the chat without it. When I was connected to one live support I needed to wait much time until my operator is entered to the conversation. I asked her to check to the Hungarian peoples are eligible for the no deposit promotion or not. A ten minutes later she responded and informed unfortunately my country was restricted from they no deposit promotions, she leaves the chat window immediately after she answered to my question. I was still on the chat, I asked Hungarian players can take a part on any match bonus, after a minutes she entered again and said I can get any percentage bonus from them and offers me one 300 percentages match bonus with no max cash out and 25 extra free spin, and a minimum deposit to take a part in is 25 dollar.

I didn’t had enough money on my e-wallets so I didn’t deposited to them but next time when I gets some money to my balances I will use this code because I was curious they real play gaming, until I have enough money I continues to play with free chips.
Thank you!

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