Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Dear jfernandesd, Thank you for taking the time to share your initial impressions! We’re delighted to hear that you’re impressed with our selection of games and that you’ve found the interface user-friendly with smooth gameplay. It’s also great to know that our customer service has been meeting your expectations. We appreciate your honesty about the layout and bonus offers. We’re here to assist you with any questions or clarifications as you continue to explore our site. Don’t hesitate to reach out to our support team for guidance—they’re always ready to help! We hope your experience keeps getting better, and we’re excited to continue having you with us. Warm regards, Del Oro Casino
It’s been a pleasant surprise. The site is easy to use, and I hit a nice win on a slot game early on. The live dealer games make it feel like a real casino, and the payouts are fast, which is a huge plus. Del Oro has quickly become my go-to for some fun and quick wins. Definitely worth checking out!
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I'm in love with this casino, they have bonuses almost everyday and weekly cashback keep things really fair, and the 24/7 support team is always available and helpful. Their payouts are instant and high RTP games, it's my favorite one at the moment.
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A solid choice for me. The variety of games is impressive, and I heard about their recent wagering tournament was a highlight. It was well-organized, and the prizes were great, adding an extra layer of excitement to the gaming experience!!!
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My overall experience with Del Oro Casino has been fantastic, especially with the recent wagering tournament they hosted. The tournament was well-organized, and the competition was thrilling. I loved that they made it easy for everyone to participate, with clear rules and a variety of games to choose from. It really added an exciting twist to my usual gameplay and kept me engaged throughout.
What stood out the most was the generous prize pool and the fair wagering requirements, which made the tournament not just about having fun but also about having a real shot at winning. The leaderboard updates were timely, and it was exciting to track my progress against other players.
The casino itself offers a wide range of games, great bonuses, and a seamless experience on both desktop and mobile. The support team is always ready to help, making the whole experience even better. If you’re looking for a casino that knows how to keep things exciting, Del Oro Casino is the place to be. I’m already looking forward to their next event!
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I'm really enjoying playing here, they have nice bonuses, almost everyday they give bonuses and if you got unlucky they always reward you. So most of the times is win-win situation. Today I received my first weekly cashback and I must say it was fat one! In general a great casino have all the good providers. I could achieve some nice win streak in their games, so far I can only recommend this casino.
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The bonuses are generous and come with fair wagering requirements. Customer support has been excellent, always prompt and helpful. The withdrawal process is fast and efficient. The only minor complaint I have is that the mobile app could use a few more features. Overall, Del Oro Casino is one of the best online casinos I've played at
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I was skeptical about online casinos until a friend recommended Del Oro Casino to me. Now, I’m hooked! The instant deposits and withdrawals make everything so easy, and the bonuses are a fantastic perk. Their 24/7 customer service is just the cherry on top. I’m so glad I gave it a try!
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Look, I'm not going to lie, I'm in it for the money! And this casino delivers. The withdrawals are instant, which is a huge deal for me. I've had issues with other casinos holding onto my winnings for ages, so this is a refreshing change. Plus, they're always throwing bonuses my way, which is a nice little perk
Dear PageRabbit33, Thank you for your honest feedback! We’re thrilled to hear that Del Oro Casino meets your expectations with instant withdrawals and generous bonuses. We understand how important quick access to winnings can be, and we’re glad to provide that for you. If you have any questions or need further assistance, we’re always here to help. Warm regards, Del Oro Casino
Love, love, LOVE this casino! The games are amazing, the bonuses are plentiful, and the withdrawals are instant. What more could you ask for? Plus, the customer service team is always super friendly and helpful. I've never had a bad experience here. Highly recommend it to anyone looking for a fun and reliable online casino!
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Del Oro Casino News
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