Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Dear Wherenot, Thank you for your kind words! We’re glad to hear you’ve been enjoying the games and that our support team, especially Allison, has been helpful in enhancing your experience with great bonuses. We appreciate your patience with the account verification process, and we’re pleased to know that once verified, the withdrawals were fast. Your feedback helps us improve, and we’re happy to know you’re enjoying playing at Del Oro. If you need any further assistance, feel free to reach out! Warm regards, Del Oro Casino
The games here are FIREEE! I can't stop playing Sweet Bonanza, and I’ve hit some decent wins!😊 The site is easy to use, and the quick payouts make the experience even better. Definitely worth checking out for anyone who loves exciting gaming action. I just love it!!
Dear Thatheriams, We’re thrilled that you’re loving the games, especially Sweet Bonanza! It’s always great to hear when our players hit those wins and have a blast doing it. We’re also glad the site’s ease of use and quick payouts are enhancing your experience. Thank you for sharing your excitement! If you ever need anything, we’re always here to help. Warm regards, Del Oro Casino
The betting limits here are pretty good, and the payouts are very fast, even on large wins. They offer great bonuses when depositing, and the personalized service makes a big difference when betting big. The range of payment methods available makes deposits and withdrawals straightforward. It's a reliable choice for those who like to play big!
Dear Thdow1946, Thank you for the excellent review! We’re glad to hear that our betting limits and fast payouts, even on large wins, have met your expectations. It’s great that you’re enjoying the bonuses and the personalized service, which we believe makes a real difference when betting big. We’re also pleased that our range of payment methods has made your deposits and withdrawals straightforward. Your feedback confirms that we’re on the right track for those who enjoy playing big. If you need any further assistance or have more feedback, feel free to reach out. Warm regards, Del Oro Casino
The support team is polite and efficient, available 24/7. Withdrawals are fast, usually instant except on holidays. They offer great bonuses regularly. The only downsides are the lack of a bookmaker and needing to change currency if you’re European. Despite this, it’s one of my top three casinos!!
Dear Warted, Thanks for the shout-out! We’re glad you’re enjoying the fast withdrawals and our 24/7 support. It’s awesome to hear you’re a fan of the bonuses we offer. We hear you on the bookmaker and currency change issues. We’re always looking for ways to improve, so your feedback is really helpful. Great to know we're in your top three casinos! If you need anything else or have more feedback, just let us know. Warm regards, Del Oro Casino
The games are super fun and addictive, and I’ve had some seriously big wins. What’s even better is the withdrawal speed—my winnings hit my account almost instantly. The support team is awesome and not stingy with bonuses, often giving out no-wager free spins. Highly recommend!
Dear Sans1987, Thank you for your enthusiastic review! We’re thrilled to hear that you’re having fun with our games and enjoying some big wins. It’s great to know that our fast withdrawal speed and supportive team have enhanced your experience. We’re also glad that you appreciate the bonuses and no-wager free spins. Your recommendation means a lot to us, and we’re delighted to have provided you with a rewarding experience. If you need any assistance or have any questions, feel free to reach out. Warm regards, Del Oro Casino
I’ve tried quite a few online casinos, but Del Oro Casino really nailed it for me. The best part? Instant withdrawals. You win, you cash out, and boom—it’s in your account. No fuss, no waiting around.
Their 24/7 support is a lifesaver too. Got a question at 3 AM? No problem. The support team is always on it, super friendly, and quick to help out.
The game selection is huge, and the platform’s super easy to use, whether you’re on your phone or computer. Plus, I feel safe playing there knowing they take security seriously.
Overall, Del Oro Casino just gets it right—fun, fast, and totally hassle-free. If you’re looking for a smooth casino experience, this is it!
Dear Himighar, Thank you for your fantastic review! We’re thrilled to hear that Del Oro Casino has exceeded your expectations with our instant withdrawals and 24/7 support. It’s great to know that our support team has been helpful and friendly, no matter the time. We’re also pleased that you find our game selection extensive and our platform easy to use on both phone and computer. Your sense of security while playing is important to us, and we’re committed to maintaining a safe and enjoyable environment. We’re delighted that you’ve had such a smooth and hassle-free experience with us. If you need any further assistance, don’t hesitate to reach out. We’re here to help! Warm regards, Del Oro Casino
I'm absolutely loving my experience with this casino! The withdrawal process is lightning-fast, I got my winnings in under 24 hours! The interface is super user-friendly and the game selection is insane - I've already tried out so many new slots and table games.
I'm still in the process of testing out this casino, and so far it's been a mixed bag. I love the variety of games they offer, but I've noticed that the loading times can be a bit slow at times. I've also had some issues with the mobile app, but I'm hoping that's just a minor glitch. The customer support team has been responsive, but I've only had to reach out to them once so far.
Dear nihmelos, Thank you for sharing your experience with us! We’re thrilled that you’re enjoying the fast withdrawal process and our user-friendly interface, and it’s great to hear that you’re exploring our diverse selection of slots and table games. We appreciate your feedback regarding the loading times and the mobile app, and we’re always working to improve our services. It’s good to know that our customer support team has been responsive when you reached out. If you encounter any further issues or need assistance, please don’t hesitate to contact us—we’re here to help! Warm regards, Del Oro Casino
I'm thoroughly impressed with the loyalty program at this online casino! The rewards are generous and the tiers are achievable, making it feel like my playtime is actually valued. I've already climbed a few levels and the perks are amazing - from exclusive bonuses to personalized support, it's clear they're invested in keeping their players happy.
The customer support has been helpful, but I've had to reach out a few times to clarify some rules and regulations. Maybe I'll get lucky and they'll add some new games that cater to my style of play.
Dear dmelocunha, Thank you for sharing your experience with our loyalty program! We’re delighted to hear that you find the rewards generous and the tiers achievable, and that you feel valued as a player. It’s fantastic that you’ve already climbed a few levels and are enjoying the exclusive bonuses and personalized support. We appreciate your feedback regarding the need to clarify some rules and regulations, and we’ll work to make these clearer for our players. Your suggestion about adding new games is noted, and we’re always looking to expand our selection to cater to all styles of play. If you need any further assistance, our support team is always here to help! Warm regards, Del Oro Casino
I'm absolutely blown away by the lightning-fast withdrawal times at this online casino! I've never experienced anything like it - my winnings are in my account within 24 hours, every time! The interface is sleek and user-friendly, making it a breeze to navigate and find my favorite games.
I've been playing on this online casino for a few weeks now, and I'm still getting used to the layout and features. I love the variety of games they offer. I've had to reach out to customer support a few times to figure things out, but they've always been helpful and responsive.
Dear nicgonsouza, Thank you for your amazing feedback! We’re thrilled to hear that our lightning-fast withdrawal times have impressed you, and we’re glad to provide a sleek and user-friendly interface that makes navigation easy. It’s fantastic to know that you’re enjoying the variety of games we offer. We appreciate your patience as you get familiar with our layout and features, and we’re happy that our customer support team has been helpful and responsive whenever you’ve needed assistance. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know. Warm regards, Del Oro Casino
Just started using this online casino, and I’m pretty impressed with the bonuses they offer. The welcome package was generous, and there’s a lot of variety in the promotions. The live dealer games are a standout feature too—they really add a personal touch to the experience. Overall, it’s been a fun time exploring everything they have to offer!
I’m still getting to know this online casino, and there’s a lot to take in. The variety of games is great, but I’m finding the navigation a bit tricky as I figure out where everything is. The payment options look solid, though, so that’s a plus. I’ll keep exploring to see how it all works out.
Dear danisgomes, Thank you for sharing your experience with us! We’re thrilled to hear that you’re enjoying our generous welcome package and the variety of promotions. It’s great that our live dealer games have added a personal touch to your gaming experience, making it even more enjoyable. We appreciate your feedback on the navigation and are glad that you find our payment options solid. If you need any assistance while exploring the site, our support team is here to help guide you through and make your experience smoother. We look forward to continuing to provide you with a fun and engaging gaming experience! Warm regards, Del Oro Casino
Del Oro Casino News
Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.
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This place has been really good so far! The games are really nice, and the support is so friendly, specially Allison who is always nice to me and gives me good bonuses!! I’ve won some, but my account verification took a while, so I couldn’t cash out immediately. However, once verified, withdrawals were fast. Overall, it’s a decent place to play :)