Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
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Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
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Complaints
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Del Oro Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Dear briantshields, Thank you for sharing your thoughts! We’re thrilled to hear that our bonuses have made a positive impact on your gaming experience. Our support team is always here to enhance your time with us, and it’s great to know that these perks add value and fun to your play. We’re committed to making your experience engaging and enjoyable! Warm regards, Del Oro Casino
One thing I really appreciate is how seamless the financial transactions are. Depositing and withdrawing money is quick and hassle-free, with no waiting around. This means I can focus on enjoying the games rather than stressing over my funds. It’s just straightforward and easy, exactly what you want from an online casino.
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I owe my friend big time for recommending this casino. The 24/7 friendly service makes every visit feel like a night out with friends. Instant transactions are a major win, and the bonuses are like the extra cherry on top. It’s been the key to many unforgettable nights, and I wouldn’t trade it for anything!
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I've tried several online casinos, but Del Oro Casino really stood out for me. The highlight? Immediate withdrawals. You win, cash out, and just like that—it’s in your account. No hassle, no waiting around. Their 24/7 customer support is a huge help, too. The support team is always available, super friendly, and quick to assist. The variety of games is massive, and the platform is incredibly user-friendly, whether you're playing on your phone or computer. Plus, I feel secure knowing they prioritize safety. All in all, Del Oro Casino does everything right—it's fun, fast, and completely stress-free.
Dear Hiltat1954, Thank you for your glowing review! We’re thrilled to hear that you’re enjoying your experience at Del Oro Casino. Immediate withdrawals and friendly, 24/7 support are indeed priorities for us, and it’s great to know you feel secure while gaming. We’re glad you appreciate our game variety and user-friendly platform. Your feedback inspires us to keep doing our best! Warm regards, Del Oro Casino
The bonuses on this site are amazing! I've gotten so many free spins and deposit bonuses, it's like they're giving away money. Okay, not really, but it feels like it.
Dear HLombard, We're delighted to hear that you're enjoying the bonuses! It’s our goal to make your gaming experience as rewarding as possible, and it sounds like you’re taking full advantage. If you ever have any questions or need assistance, feel free to reach out! Warm regards, Del Oro Casino
A friend told me about this starry night spot, and it truly shines. The staff is as welcoming as a clear night sky, and the transactions are as smooth as a gentle breeze. Bonuses are like shooting stars, adding a dash of wonder to your experience. It’s a celestial escape for anyone looking to be dazzled!
Dear Brimee, Thank you for such a beautifully poetic review! We're thrilled to hear that you’re enjoying your experience with us. Our team is dedicated to creating a welcoming atmosphere, and we’re glad you feel the magic of our bonuses. We can’t wait to continue providing you with a dazzling experience! Warm regards, Del Oro Casino
I've had some big wins and some big losses, but this casino has always paid out quickly and fairly. I trust them completely and I'm always happy to play here. No doubts the best in the business.
Dear Hazlewood, Thank you for your fantastic feedback! We’re glad to hear that you trust us with your gaming experience, and we’re committed to providing quick and fair payouts. Your support means a lot to us, and we look forward to many more exciting moments with you at our casino! Warm regards, Del Oro Casino
Del Oro Casino News
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The bonuses here caught my attention right off the bat. You can get some really nice extras just by reaching out to their support team. It’s a great perk that adds value to my playing time. It’s not just about the money—it’s about making the whole experience more fun and engaging.