- Backed by a long professional history and Cherry ownership
- Complete with the entire library of NetEnt games
- 24/7 support assistance via online contact form
- Protected with SSL encryption
- Certified fair by SKL and TST
- No US players accepted
- Limited video poker variety
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Cherry Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Cherry Casino is a chic NetEnt casino that has been in operation since 2000, although they have a history in land-based gaming that reaches back to 1963. The online casino is currently operated under Cherry Ltd. The casino's games are powered by NetEnt, a leading software developer in the gaming industry. They hold a license from the jurisdiction of Malta.
Security and Fairness
As a company with a long professional history, Cherry Casino understands the importance of player security on the Web. This is why the entire website is protected with SSL encryption, a safety protocol which makes it impossible for anyone to see the data you send to the Cherry Casino server. This makes registration, logging in, banking, and playing all completely safe.
Cherry Casino has always maintained that a fair game is of the utmost importance. This is why they have the Fair Play page easily accessible to anyone interested in learning more about their random number generator. This page contains current certifications from both the SKL and TST, two auditing firms who have reliably verified the genuine randomness of Cherry Casino's NetEnt games.
- E-Wallets 1-5 days
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Out of all the games that Cherry Casino has to offer, their popular slot games make up their largest selection. They host the entire library of NetEnt video slots, including the creepy Mythic Maiden slot, the sinful Devil's Delight slot, and the magical Jack and the Beanstal slot. They also offer a dozen or so three-reel slots with varying paytables and themes. To top it off, all of the slots at Cherry Casino use the highest graphical quality, with some even offering immersive 3-D animations.
Table games can also be found in abundance at Cherry Casino. They feature 3 different variants of roulette including French roulette, 5 types of blackjack including Double Exposure, and a number of other favourites like baccarat, Let It Ride, and Caribbean Stud Poker. With numerous other casino pokers to top it all off, there is certainly plenty to enjoy.
If it's video poker you're after, Cherry Casino may be able to satisfy your appetite. Unfortunately their selection is somewhat limited, with a total of 4 variants available for play. These are Jacks or Better, Joker Wild, Deuces Wild, and All-American Poker. Although these are certainly the most common varieties and they do play very well, Cherry Casino does lack any games based off of Bonus Poker, another very popular variant.
- +356 22766799
Support
Cherry Casino support representatives are working around the clock to ensure that no inquiry is left unanswered for too long. From experience, we can say that this is a very good indicator of the quality of the casino itself. Although they lack proper live chat, you can fill out the online contact form and, as long as your inquiry is in English, you can usually expect a reply within 30 minutes. You are free to write correspondence in other languages, but it will take longer for a representative to respond to you.
Complaints
Read the complaints other players have left for Cherry Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi Zocksteff, Thank you for taking your time and leaving a review. We appreciate it. I can see that you had a bad experience on our site and we are sorry to hear about this. Our intention is always that gambling with us should be an enjoyable activity carried out safely and responsibly hence as to why your account was immediately closed after self excluding. Regarding your documents, if you could contact us on either Live Chat or by Email so that we can look into this and assist you further. You can contact us on: Live Chat 09:00 - 23:00 Email [email protected] Best Regards, Justin CherryCasino Team
Nice and clean overlay.
fast games and pay-inn.
Took 2 Days for Verification is ok.
Took 2 Days for payout is also ok!
Could have more games.
I lost way too much money here with too less winnings hehe.
Hi Kainltd, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 09:00 - 23:00 Email [email protected] Best Regards, Justin CherryCasino Team
Good game selection, nice bonuses. Horrible support.
Support is really rude and don't respect customer's at all. Really odd and never seen any support so hostile. You don't pretty much have to do or say more than "Hello, how does this matter work?" And they are on to you. On every play cherry operated casino's I have played. So I have closed all of them. That's a shame, I wish this casino's manager realize's to educate the support staff to be human and respect another human beings or get's new employee's who has normal manners.
Hi Noite2, Thank you for taking your time and leaving a review. We appreciate it. First of all, we would like to apologise for the bad experience you had. Your feedback is very important to us and for our improvement to give the best service. We will take this into consideration and the feedback is noted further. We are always happy to assist, so never hesitate to contact us if you ever have any further questions or concerns. You can contact us on: Live Chat 08:00 - 21:00 Email [email protected] Best Regards, Justin CherryCasino Team
The layout is great and the support via chat is fast and available. Everything is easy to find.
When I made my first deposit without any bonus I won a good amount of money. I sent the documents and they were approved 9 days ago but still no money. They say it's a "Game play check". Ok, I made around 20 spins, should not be sooo hard to check huh? I guess it is just because of the amount....
I don't think it is serious and that's why I only give them 2 stars, despite that it is a fantastic site. Until you win.
Hi Ulvsunda, Thank you for taking your time and leaving a review. We appreciate it. I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by Email so that we can look into this and assist you further. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team
Nice and clean layout. Easy to navigate.
Support was quick and helpful.
No WMS games.
Cant edit all the personal info? I couldn't change my cellphone number, and all I got as an answer was "We would like to add this feature at some Point". I mean, the site has existed for quite many years and still I cant change my Cell number?
Payouts are slow. Basically count on having to wait for 20+ hours Before they even process your withdraw request.
Bonus meter only shows % Wager, not the actual cash amount. "Sure I could just (bonus * Wager * %) but why not just present it with numbers?"
Hi Jvendin, Thank you for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are appreciating easy to native layout and our fantastic customer support. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. Your feedback is very important to us and for our improvement to give the best service. We will take this into consideration and the feedback is noted further. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team
Cherry Casino is an exclusive, modern and simple, regardless of whether you're a beginner or experienced player. This casino offers hundreds of games from the best two software vendors in the world. Cherry casino games supported by Microgaming and Net Entertainment, which are two of the largest software vendors in the market. We offer a huge selection of table games, a full range of casino slot machines, an abundance of poker games, progressive jackpots and much more. Cherry Casino is one of those who fall in love at first sight, because some of them are sweet and so will be and you stay here, I certainly hope so.
My greatest successes here, they were last year when I was a month paid 2,000 €, without any problems. If you recognize the true value of online casinos. then you'll be more than satisfied with the amount of bonus Cherry Casino. Bonuses for new players, VIP bonuses, weekly, monthly and daily bonuses, all these are just some of the many indicators of how the Cherry Casino takes care of its players. Incredible promotional offers in Cherry Casino, your money will increase manifold. This casino is the place for you, so do not think too much you start playing....
If you're about to put a deposit or if you have just won a certain amount and you want to raise, Cherry Casino has prepared a lengthy list of different options online payment, such as, e-wallets, prepaid cards, credit cards, and many other ways that are available to players. Players 24 hours a day at your disposal a professional and expert customer support that awaits your call, email or live chat. Since most payment options Neteller and I used your debit Mastercard, so far I have not included Skrill but in the future I will consider such a move.
If you encounter any problem, be sure to visit the page with frequently asked questions. You will be satisfied with the service provided by this casino as well as the hospitality of their customer support that is available 24 hours. If you are adventurous and love are powerful in the game with which prides itself on the casino, then you will understand this kind of my positive experience with Cherry Casino, because I want somehow to convey to you that my experience and all of us happy and satisfied with this over another successful year. From me, a high grade of confidence and a selection of games.
Hi, Thank you for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are appreciating great bonuses we offer together with our fantastic support. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team
Cherry casino I have found about a year ago, and I think it is very good online casino. I am not very regular player in this casino because they never send me emails with promotions and I am always needed to check it myself on website...
Website of this casino looks good. I like design, it made very easy, and I think main goal of such design is to make players easy to use their games. No any not needed info, not many banners and other things, just games. And I do like such design.
I do like games selection at this casino. They not only have popular games like Netent and Microgaming, but also offer games from NYX, Yggdrasil, and other software’s. This is of course very good, especially Yggdrasil games, because I am very rare play their games, so if casino have this software very likely I will try this games.
Customer support I never touched. Really I have never issues with this casino, and only once I opened live chat with a question did I eligible for welcome bonus and they was very kind and polite, and I was not required to wait a lot of time to get response.
Bonuses and promotions are great in my point of view. They have regular freespins offers; sometimes they have deposit match offers, and so on. But for some reasons their emails do not come to me, and I am required to check it myself each time in my account section. Sometimes they giving away something like 100 freespins on decent games just for deposit of 50 euros, and I think it is great offer.
Withdrawals are processed very fast in this online casino. I had only one withdrawal of 250 euros, which was paid to me within 8 hours without requesting documents.
I took one star from this casino because I never get emails from them.
Hi WinningFly, Thank you for your feedback. If you could get in touch with support they will ensure you will be on our e-mail list to receive our latest promotions. Kind regards, CherryCasino
Many times I have deposited to the casino for the help Skrill and paysafecard always pay for Skrill. I now revoked a withdrawal on the grounds that the final payment is made the by paysafecard. I withdraw into your bank account or to play himself as withdrawn by a withdrawal casino.
Hi Poland1966, Thank you for taking your time and leaving a review. We appreciate it. I can see that you had a bad experience on our site and we are sorry to hear about this. Regarding your concern, as per our Terms and Conditions, withdrawals will be made to the bank account/ payment method (where possible) from where the funds originated. A withdrawal may also be refused if a player does not provide the Company with the required documents We are always happy to assist, so never hesitate to contact us if you ever have any further questions or concerns. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team
When you first hear of this casino, you may first think of the drink but after registering at the casino as a sign of welcome can be drunk and one Cherry, why not. At Cherry Casino was registered from 2014 and made a deposit only once, immediately after registration. I must mention that the brand is present in Sweden for over 40 years, but I do not know exactly when it started online. It now does not matter, it is important that confidence in them at a high level, payments have passed without problems. A cashout can not speak because I was not able to win anything by playing at the casino, because of that part of the great disappointment skip.
Enough juicy sentence, it's time to try yourself in a real fight at this popular casino. Again, I use a little change around the election of the first game, this time I decided to Alien Robots slot because I felt free little alien symbols and robots. In this 243 ways to play my role were € 1.20 per spin, and in this amount I stayed until the end of the stay here. I took the auto-play of 25 free spins with the initial € 30 on the account, I fell to € 19. Once again I took the auto-play of 25 and I thought that this would be the end of the game, and then somewhere on half of that auto-play spins and get 3 Scatter symbols. Then open the free spins game and after I won 26 €. It is additionally raised my confidence and I continued.
Unfortunately, after a further 100 free spins I lost the full amount in the account and I left the universe, very disappointed. If you decide for this casino, first check the conditions of welcome bonus because I have not used it and I can not tell you details about that part. As I wrote in the beginning, payments are past without problems, but I have not had the opportunity to withdraw money from my Cherry casino, so I can not say how much the waiting for payment. Customer support is good, I contacted them initially about some details related to the promotion and were very helpful. Solid casino with a good possibility if you have a surplus of time, please register.
Hi, Thank you so much for taking your time and leaving a review. We are so happy to hear from you! I’m glad to hear that you are having a good time with us. If you feel that we are missing anything or if you have any ideas, feel free to contact us on our Live Chat or by Email. We appreciate all forms of feedback and use it to become even better at what we do. You can contact us on: Live Chat 24/7 Email [email protected] Best Regards, Justin CherryCasino Team
This is my first visit here for being not certified by at the driver's license and a receipt of the public utility rates.
It was $1000 by deposit $200, bonus $200 and victory money, but you refused payment.
They seem to need notary public's translation, where is the person doing such work?
How much does it cost for the expenses to request that?
I win from the beginning, money, it's expected to pay, I thought I didn't have that.
It's troublesome, so all deposits have been used up in big bet.
It was tricked by rank score here.
Dear nobunaga, I'm sorry to hear that you have been having problems at our casino and I am keen to have this issue resolved for you. I have spoken with our payments team - if you could send them a copy of your passport they should be able to verify your account. The reason we are currently unable to verify your current document is because they are in Japanese and we do not have the support staff to traslate as this is not a support language. If you are unable to provide a copy of your passport please let us know and we'll do our best to make alternative arrangements. Kind regards, CherryCasino
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Quite a nice looking site with some of the newest games and an IT department that knows what they're doing.
Unfortunately not my lucky casino. Played there sporadic over nearly 10 month and spent my low roller money there but never once withdrew.
I did not want to exclude myself since I wanted to try the affiliate casinos. So I contacted customer service and asked them to close my account. The guy asked me for some personal details and before I even had a chance to ask what they would do with the copies of my documents I was logged out and could not get back in. Now I'm a quite unhappy customer >:[