- 0-24 withdrawal timeframe
- High withdrawal limits
- Live chat
- Mobile-friendly
- AskGamblers Certificate of Trust
- Multiple country restrictions
- Live chat only open 08:00 - 00:00
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Chance Hill Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Chance Hill Casino is an online casino with a distinctive outdoorsy theme. The site is designed very cleanly and features Microgaming, NetEnt, Thunderkick, NYX, NextGen Gaming, WMS, Aristocrat, iGaming to go, Play'n Go and slots and casino games in a simple instant-play format. The casino belongs to the exlusive group of Certified Casinos and offers live chat support to help players around the clock. Chance Hill Casino is licensed by UKGC and Malta.
Restricted Countries and Territories
Chance Hill Casino does not accept players from a variety of countries, including but not limited to Algeria, Namibia, Belgium, Grenada, Guatemala, Spain and plenty others.
Security and Fairness
The entire Chance Hill Casino website is protected by 128-bit SSL encryption from COMODO, a leading online security firm. This technology prevents anyone from gaining access to sensitive information like account details and credit card numbers. It’s the same technology used by all trusted online banks and merchants.
Chance Hill Casino’s games are regularly audited by iTech Labs, a leading independent testing agency. Players can review the most recent certificate by clicking the “iTech Labs” seal located on the bottom of the website. Moreover, the casino is the owner of the prestigious Certificate of Trust which serves as proof of their trustworthiness and high quality.
- E-Wallets 0-12 hours
- Bank Transfers 3-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Chance Hill Casino is home to a vast selection of slots from multiple providers. Among them are NetEnt slots like Starburst Slot and Neon Staxx Slot, Microgaming hits like Mega Moolah Slot and The Finer Reels of Life Slot.
Table games are also abundant at Chance Hill Casino. Blackjack players have 6 different variants to choose from; roulette players have 8. There are also several other favourites such as Oasis Poker, Caribbean Poker, Cyberstud Poker, Baccarat, Craps, and more.
Chance Hill Casino’s video poker selection is highly varied with more than 15 different games. Among them are traditional variants like Jacks or Better, Joker Poker, Deuces Wild, and Double Bonus Poker, as well as unique themed games like Wild Texas and Japan Poker.
Players looking for other ways to win can check out Chance Hill Casino’s multiple keno and bingo variants like Klub Keno and Electro Bingo, or casual games like Mumbai Magic, Whack a Jackpot, and Predictor.
Support
Players at Chance Hill Casino can rely on the site’s support team to help them with any question day or night. Representatives are available between the hours of 9am and 10pm through a simple live chat interface, ensuring that players don’t have to wait long to get help. Support agents can also be reached by email or an international phone number.
Complaints
Read the complaints other players have left for Chance Hill Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hey Nik! Thanks for taking the time to review! We're extremely happy to be one of your favourite casinos, as you're one of our favourite players :D The choice you mention has just getting bigger with the addition of Quickspin and Genii :) The verification should be fully fixed as of two weeks ago. We also thought it could, and should, be improved. If you feel our promos aren't regular enough, what's keeping you from coming on chat? ;) Have an awesome day!
Overall a good casino. Would be nice if they had Quickspin slots.
Very good and polite support crew that are just one click away to assist you :)
Overall a good casino.
No information that my identity verification documents had failed.
After some back and forth I finally got my account verified but it took a while and some nagging before the payout went through.
The verification process on the site is flawed cause it does not show if your account is verified.
There are also the issue of canceling an ongoing payout.
Hello Lamm! Thank you for your advise and taking the time to review your experience with us. Quickspin is definitely in our to-do list. I would safely say they will be incorporated within December at the latest. Regarding verification, we are updating the whole system as several players have expressed their discontent with the current system. As always, we keep improving following the advise of our players. Last week we made a new release, so it should work flawlessly now from a functionality perspective. However, from a design point of view, a new release is scheduled for next week to make the status of approval as clear as possible for the player. It will come with a new design of the whole verification page. I apologise for the inconvenience, but I'm glad that our support team could help you out. If you wish to be notified about Quickspin's release, drop us an email and we'll make sure to notify you! Have a nice day!
The site is fresh and easy to work.
The live chat was very helpful.
Good all around.
The identification page was not working. Had to email my identification but then I had to chase up as still my money was pending. I didn't send a certain picture of card and I had to chase it up to find out. Which I thought they should of emailed me and asked me for it.
Live chat resolved it quickly though and was helpful
Dear Floobs, Thank you for taking the time to leave a review. I hope your experience was positive, apart from the issue with verification. As I'm sure that the Live Chat team explained, we've been having some trouble in our backend with verification. An error message was coming up claiming that the files were larger than the max limit (3mb), even if they were smaller. We gave this issue top priority and it's fully fixed now. Regardless, please accept our deepest apologies for the hassle. It should not happen again. Feel free to drop by Live Chat for some form of compensation. Have an splendid day!
There is plenty of slots to choose from with all the top names netent micro gaming etc and there is a couple of 100% welcome bonuses
It's hard work getting verified. I was trying to upload on the site and it would not work.
I was given a email address to send them to I kept sending them only to get more emails asking for the same documents I had sent. Then I get another email address telling me to send them to ikibu.
So I sent them to that address I've had a email saying my account is now verified but the withdrawal has been still sat pending for days since it was verified even though the site says ultra fast withdrawals if verify account. Found this very frustrating.
Would have gave 8 stars but can only give 5 as sick of waiting for withdrawal to be prosessed
Dear Colin, I just replied to a similar review, which comes to show how unfortunate the technical issue with verification has been. Our aim is that when a player wins and withdraws, it should be a hassle-free time of celebration. As you know, we guarantee withdrawals for verified accounts in 0-3 hours. I apologise on behalf of the whole team for not meeting our quality standards in your case. The issue with the document upload is fully fixed as of yesterday. Please feel free to drop by our live chat for compensation and a personal apology. Have a great day, sir
Best customer support ever, nothing to much trouble go out their way to help you with any issue, plus have loads of slot games and when I play them hit bonus rounds often so feel the slots are fair and have good chance of winning on them. Excellent site.
Nothing enjoyed all of this site, maybe in anything the deposit bonus wagering little steep.
Dear Summers111, Thank you for your awesome review. This is exactly what keeps us going! If you ever need anything or simply want to catch up, open chat! We'll be there :D
Its my favourite online casino. the site layout is perfect. They have all the latest slot games and lately have added all the wms slots.
They guarantee to process your withdrawals in 3 hours.
They are running a fabulous promotion were you can win a end of summer holiday.
Definitely one of the best out there.
Dear Elly1986, Thank you for your reply! We are happy to make our customers happy, this makes us happy! If you need anything I am here to help, or you may contact our lovely chat agents :) Best, Julian
Nice and simple layout of casino (especially on mobile), very easy to navigate and they offer decent welcome bonus.
They offer freespins on top of welcome bonus through my email. So I deposit as I found it quite interesting and only got the match bonus. Contacted the customer service and he told me that it's given after I finish all my balance as the freespins are wagerfree. I told him why it's not mentioned in the t&c (sorry if I understood that freespins wagerfree or not come together after the deposit unless it's mentioned in the t&c) and he said not all needs to be mentioned in t&c. **JAW DROP**
Will that be the excuse if one day you'd like to do something to your customer??Anyway, at the end I got £5 bonus instead of the freespins (I took it with no question asked as I was too lazy to argue)...
My suggestion is, when you offer freespins, give freespins coz customer might get something much more extraordinary than the bonus offered. Got email from the manager asking for feedback, I copy paste the chat I had regarding that matter and the respond was only "sorry", no compliment bonus no nothing... LOL
Really loved to play on this casino, great interface and very amazing and kind support :)
Wish you the best to get faster on best casinos online list, you have everything for that goal :)
Dear Jubas, Thank you very much for taking the time to post your experience. We are very glad to see that our goal has been achieved. We are taking Chance Hill to a whole new level from the first of July. We are adding a total of 12 game providers ( Netent, Netent live casino, Microgaming, NYX, Thunderkick, WMS, Play n Go, ELK, Crypto, Genii, Aristocrat, Next Gen) and finally we are adding Trustly, Euteller, Ecopayz, Sofort, as payment processors. So basically, we've finally taken Chance Hill to the top casino ranks :) Thanks again Jubas, please do not hesitate to contact us at anytime. We'll throw some free spins ;) All the best,
I love this casino and the layout it is easy to navigate and I have never ever had such amazing customer service the wizz"s (support agents) are leaders in the industry and other casinos should pay attention these guys (the wizz's Green Wiz , Blue Wiz ,
Red Des Wiz and Pink Wiz) are truly awesome. There bonuses are nice and all the spins are wager free so this is basically the ultimate in my opinion.
I will be lifetime player here ViP is beyond amazing wait until you reach it!
Hey Emanuel! As kind as always. Chance Hill would hardly be the so great without your constant feedback and amazing support. Just like you suggested, we are integrating 11 game providers in three weeks :) Have a great day and speak soon through chat!
I was browsing around for some no deposit free spins and came across Chance Hill casino and signed up for 15 free spins on Gonzo's Quest. The casino has a very nice green colour and easy to navigate. Also they just added the Game Pay out section, so you can see which slot is in the mood to pay and which don’t and decide which one to play. This is a feature I really like because I can plan my strategy lol. But it helps a lot and make winnings following that feature.
I opened Gonzo and from the 15 spins I managed to make almost 4euro and saw that this is my real cash money. I then contacted support to find out how much I need to wager my free spins winnings and they informed that I don't need to wager anything. I never knew that this casino offered wager free spins. Live chat informed me the maximum cash out is 20euros. I used the balance and played the Jimi Hendrix slot and managed to get my balance to 15euro but soon went down to 10 and I decided to change to Birds slot which is also new slot. I played this game on Fun Play and I won a lot. But luck was not on my side and in 15 minutes I lost all my winnings. I browsed their welcome packages and saw the offer 100% and 50 free spins but I saw the spins are on Starbust and I hate this game with a passion because I can never win.
1 week later I received an email to say my promotion got better that besides the first deposit bonus they would offer me additional 30 free spins on Football Champions Cup game and I don’t need to get into that game at all. I will definitely make a deposit in future. Live support was very good and helpful and friendly and I will keep them in my top 10 list of casinos and I feel this is a casino I can trust.
Dear Shafiek. First of all, thank you, we are very happy to see that you enjoyed your time at Chance Hill. That's basically our main goal. That's why we credit those FS on registration. To let everyone try and see how we take care of everything at Chance Hill. We also decided not to add WR to the FS which is the least we could do. It's important to give real chances to win some money. We put a lot of effort on the support. I think ours is one of the best ones ( if not the best) our agents are the most qualified one and even the management is always there trying to make everyone feel at home. So that's why I encourage everyone to go there and ask for whatever they want because asking is free :) Let us know if you need anything else in the future. We will gladly help you out and give you some freebies ;) Best Regards,
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
Brilliant casino, loads a choice. Promos not bad could be more regular.
I also hate paying fee to deposit, but for Chance Hill I also make an exeption. All in all brill casino, one of my favourites
I've struggled getting verified I've had emails saying I am then emails saying im not. That being said I have made a successfull withdrawal. Just not very clear and would expect better from a casino of there quality