Blacklisted
Champagne Spins Casino is a brand operated under the Champagne Partners program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- 0-24 withdrawal time frame
- Various withdrawal methods
- Mobile-friendly
- Live chat available
- Live chat not available 24/7
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Champagne Spins Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Champagne Spins Casino is a multi-platform online casino here members have access to a range of games which includes video slots, table games and live dealers. Members can enjoy titles from the likes of different game suppliers including Microgaming, NetEnt, Betsoft, Endorphina, Pragmatic Play and Play'n GO. The site can be reached in multiple languages and can be played instantly or through their mobile casino. Champagne Spins Casino are licensed and regulated under the laws of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from Australia, Hong Kong, Indonesia, Belgium, Bulgaria, Canada, France, Italy, Mexico, Romania and the United Kingdom. The full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.
Mobile Gaming
Champagne Spins Casino is also available on the go. Members can access the mobile version of their site through a smartphone or table device.
Security and Fairness
When is comes to security the casino employs a high level of SSL encryption which kee
ps players personal and financial details secure. They also use a random number generator to make sure their games are fair and random.
- E-Wallets 24 hours
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots can enjoy games here from multiple platforms like Microgaming, NetEnt and Betsoft. Members can categorize games by provider which makes it easier to browse or members can search for favourite games. Titles include games such as Starburst Slot, Dead or Alive Slot, Immortal Romance Slot and Gonzo’s Quest Slot. Those who prefer table games will be able to enjoy variants of blackjack and roulette.
These include games like American Roulette, and 21 Burn Blackjack. Other tables games include Baccarat and Red Dog.
In addition to that there are some video pokers to choose from too like Bonus Deluxe, Bonus Poker, Deuces Wild and Jacks or Better.
Other games include scratch games and virtual games.
Live Casino
Now, players who like to bet with live dealers can also enjoy the live casino available here. Hosted by male and female dealers around the clock members can enjoy games like Live Roulette and Live Blackjack.
- +64 800-42-4313
- +46 20-787-646
- +49 80-0181-2706
- +27 800-990-089
Support
Members who need assistance can use the casinos live chat facility where a member of the team will be available 7 days a week from 06:00 GMT until 22:00 GMT. Email support and phone support via toll-free numbers is also available.
Complaints
Read the complaints other players have left for Champagne Spins Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Costerica, Your comments and review are appreciated. We do offer a 100% bonus as well as 100 free spins with your first deposit and a 50% bonus and 50 free spins with your second deposit. Every Monday there is a free spin promotion as well so if you enjoy free spins you can always take advantage of that weekly promotion. If ever you do not receive an offer that we have made please just contact our live chat or support and we will ensure you receive that particular offer. Regards and thanks The Champagne Team
I really enjoy playing this Casino.
The design and concept seem to be so great and exiting. Especially as all the VIP levels connected with my favourite drinks.
The Live Chat was really helpful and nice. I liked the clearness and they helped me with really fast.
The things which I am yet to try out is how clear their bonus policy is and how fast their withdrawals are. So in the nearest future I hope to experience the best gaming on this project!
Dear Flash, Thank you for your review and comments. You will find the bonus policy on our terms and conditions and all information is clearly stated and easy to understand. If you need any clarity about anything including the bonus terms you can always contact us and we will be more than happy to explain. We also have a cash back program for clients that do not use the bonuses we offer. Withdrawals are processed within 24 hours of the withdrawal request Monday through Friday but usually funds are released within a few hours. Regards The Champagne Team
I was actually quite relieved when I found out that this Champagne spins Casino was yet another casino within the Direx N.V. group, as I have already signed up at quite a number of their casinos. Seeing their 100 free spins offer with a first deposit got my interest up a little bit more, but I was rather disappointed when I then realised that those free spins would be given out at 20 free spins per day, over 5 days. This wasn't to my liking at all, but I signed up anyway! Hahaha.
More good and bad things came to light after doing more look-through at the casino! Games selection wasn't that good, with only 5 game providers in the casino's portfolio, but I was contented enough to see that my favourite Finn And The Swirly Finn and Supe It Up games were available. I wasn't really keen to play any of the other provider's games, so this lack in games choice didn't affect me much at all.
A 100% deposit bonus as a welcoming gesture wasn't that good either, but that 100 free spins certainly made up a bit for that. What spoils it more was the bonus terms - only the deposit money can be withdrawn if the bonus wagering has not been completed, with all winnings and bonus money forfeited! Argh! Not only that, I later found out, very much to my great disappointment, that by cancelling any unfinished bonus wagering requirement, the free spins would be automatically cancelled too! What the argh! This is not common, and not found at many casinos either, but I certainly got caught by this most unexpected term when I cancelled my unfinished bonus wagering!
What I actually got from Champagne Spins Casino's welcoming offer, was only a damn lousy 100% deposit bonus! I couldn't get a good game on my favourite Finn game, in fact it played very badly, leaving behind a huge unfinished wagering amount, which would be ridiculous to leave it as it was, so I finally cancelled it, as I would usually do at all other casinos, and lost that 100 free spins as well! So how do you expect me to feel good about all that?
Well, okay, to be fair to the casino, I was very happy when my documents got approved and my account got verified quickly enough. Customer support via Live Chat and via email was good too, so no complaints about that. But everything else about this casino sucks! The game play sucks, the bonus terms sucks, the withdrawal terms sucks, and all I got from the casino was one lousy small lollipop to suck on! Sheesh!
Right now, I'm thinking 'to be, or not to be...', if Shakespeare is alive today, but I'm not Shakespeare, so in my head is 'to do, or not to do...' Do what? To close my account...but time will tell!
Greetings AFI4, Thank you for your review and all your comments. I am happy to see from the client service point of view that you were very happy. It is a pity that the rest of your experience was not as you expected. We strive to ensure that every player has a VIP experience in our casino. If you have any issues please email our team and we will happily see what we can do to resolve them. Thanks The Champagne Team
I took advantage of the exceptionally generous no deposit signup bonus Champagne Spins had on offer which gave me ample opportunity to explore the site and it's offerings.
The design and layout is straightforward and easy to navigate. The limited interaction I had with live support was swift and friendly. The game selection didn't disappoint. Verification was a breeze and there was even another set of free spins upon completion which I found amazing since the initial set of spins was one of the larger NDB's I've seen on any Direx N.V. site I've visited.
Based on initial impression I would absolutely put this one on my list to revisit and possibly even frequent.
Sadly the only thing I found lacking was probably the most important piece of the puzzle necessary to convert me to a depositor.. no Ecopayz.
While they do have plenty of deposit options, I exclusively deposit through my Ecopayz account as I enjoy the ease of use, quick deposits and withdrawals and of course being able to grab my funds out of the nearest bank machine with my Ecocard.
If they do add it as an option in the future, they can count on my deposit.
Hi there, Thanks for your sterling write up about our casino and the reason the reply took a while is that we were busy implementing Ecopayz as a payment processor. So the good news is that Ecopayz is fully functional on our site as we took your input seriously. Regards The Champagne Team
Jeremy is an excellent support person casino host... There was some hiccups getting paid but 3 days later I was paid. Thats swift. Good fair gaming no glitches in the software with a good system for currencies and managing your profile. Nice people. Good ethics by your side with any issues. Thanks Jeremy. I owe you one pal.
Phone calls...lack of pay out options...games could go few more...certain games in zar had really low max bets on betsofy and microgaming games....strange. All in all a good outfit 8/10
Hi Matt, Thanks for the compliments and we are happy that everything got sorted out. We aim to provide a safe and enjoyable gaming experience. Regards The Champagne Team
I liked the design and the fact that there are the most popular providers. But most of all I liked their support! I had problems with the fact that I misunderstood the bonus terms. And I could not make his withdrawal of funds. They went forward and solved the issue in my favor! Now this is rare. The withdrawal of funds is almost instantaneous! A good casino. I recommend.
Serious remarks at me are not present. I would like the bonus rules to be written as concretely as possible.
Afternoon Tanuna, Thank you for your feedback and remarks which we will take into consideration. If you look at our mission statement it is to ensure that all players get great service no matter the size of the account and it was a pleasure to solve your issue. The Champagne Team
One of the top casino where I played so far.
Everything deserves 10/10
Support is really kind and helpfull
Games working properly
The verification process is very short ( in my case almost instant)
Cashout was processed instant
Deposit bonuses are also very good, I took first deposit and saw the the wager is really low, which suprised me in a good
Maybe few new providers,
The support sometimes is not avaliable
Hi there Lukis, Thanks for the compliments. We strive to give VIP service to all our clients and we hope that you continue to enjoy our casino. The Champagne Team
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Not as good as the stars at this site suggest but not as bad as some. I did not bother with the bonus as it never pays me to do it unless they offer free spins. Good slots selection.