AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Tjena kompis, Thank you, thank you, thank you! We are super glad to hear you're happy with us. Casumo ♥ you!
I like the large selection of games. And the games who only by casumo to play. The races are very good :) withdrawal are very fast ...for me the best casino ever
A little bit of dislike are they have not very much bonus (my wish I must give by higher Level higher bonuses)..., but I have there no Problems with this casino .... I love it and the games
Hallihallo! Best casino ever? You're making us blush here! We do indeed have quite a few games that are exclusive only at Casumo and a huge selection of games in general. Btw, did you know that we no longer have minimum bets in Reel Races? That's right, you can choose your bet size yourself and no need to worry if it's enough to be able to join the Race. Ain't that nice! I have forwarded your feedback about the Adventure bonuses to the relevant team. On top of the bonuses you get from your Adventure, there is a lot of different campaign offers and you also get extra rewards from the Reel Race. If you haven't subscribed to our newsletter, I recommend to do it now so you won't miss out on any of our offers. Hit us up if you have any questions, we're online in our live chat 24/7. Lots of ♥, Casumo
I really liked that the verification process was a breeze. (Took less than 24hrs) And now that I did my first withdraw, its great to know that it has already been approved. (Took less than 12 hours). I can't believe how many great quality games they provide and often find it hard to find my best game because i keep finding better ones almost every day. Especially because they put up new games often. Thank you Casumo for giving me the awesome experience that many casinos beforehand, couldn't give me due to many reasons. I look forward to a great gaming experience in the future with you as well.
The only thing I think I could see improvement for is more blackjack tables at the $5 level. I have noticed that in the evening when I like to play, Casumo's blackjack tables are closed for about 4-6 hours. Usually at that time there are two $5 tables opened and they are the tables are full and stay full. But as far as that, The rest is all good and I can't find anything to complain about.
Hey friend! Thank you so much for your review, we are loving it. That's true, our verification process is quite fast once everything has been sent in in the right way. Our payment team is working 24/7 (Even on weekends and public holidays!) to get the withdrawals and verification documents handled as soon as possible. Did you know that you can also subscribe to our withdrawal notifications from your account settings, so you'll always receive an email notification once your withdrawal has been sent? Nice that one, eh! And what comes to the selection of games.. I know right! It's like being a kid in a candy store. So much to choose from and we just keep adding more. Good point about the table times. We'll look into this and hopefully will soon have more tables open during all times. Big thanks to you for being an awesome player, we are looking forward to having you with us in the future as well! All the best, Your Casumo buddies
When I use this site app I have never seen before for me. Its really usefully and I am not facing any error that's why they are my favourite mobile website 👍🏻
Lots of games to play as well and a nice website that works both on desktop and mobile. I usually don't write reviews, but after a recent interaction with Casumo regarding a withdrawal and how well it was handled I feel I should write about it. These guys are great!
Hey there! We're honoured you've got so many kind things to say about us, my friend. We put a whole lot of effort into making the site, fun, playable and rewarding for players. We appreciate the fact that it takes time and effort for someone to volunteer their opinion, so we'd like to say thanks, form all of us - The design team; payments, and the chat ambassadors etc. for making our day a little better. It's awesome that you had the standard good experience when talking to our ambassadors about your withdrawal, and we'd remind you that those guys are there at your service, 24/7/365, so don't hesitate to drop by for a chat if there's ever anything you need to ask. We hope your withdrawal was the first of many, and we wish you the very best of intergalactic luck. Have a great day! Your friends at Casumo.
Hi guys. I want to be fair with you and share my impressions about the casino Casumo. I joined them when I started my gambling "career" and slotting. It was my first and really nice gambling experience. The first thing that impressed me was the good customer service in casino Casumo. And I can give them 10 points for that. Way to go guys! The positive experience was also with the withdrawal. So this is how it was: I joined them and the nice bonus, I1ve got 20 no deposit spins. But, to my regret, I can`t withdraw my money. The tech support allows me freezing my withdrawals. A very good solving the problem, cause I can avoid cancelling them. So, I was sorting out this unpleasant situation within 3 days, and the outcome was very good, so-called happy) Casumo, keep up the good work, I recommend, If you want to play – it would be a good choice.
Hola Buddy! We're powering the entire 65th floor with the warm glow of pide coming from our Ambassador team after reading your review. We're utterly delighted that you're having a good time here, and you enjoyed your bonus. We're particularly happy that you've discovered and utilised our "Lock Withdrawal" function. As we've mentioned before, It's one of the steps towards providing both a safe environment, as well as an excellent customer experience that we're most proud of introducing. Long may your reign as President of the Casumo spinners continue! We wish you the best of luck!
Great customer service. Fast verification and fast payouts. Fun games and a huge variety of games to choose from. Took less than 30 minutes to verify my documents. Really enjoyed the time I spent playing at Casumo.
Patrick! Alright! Thanks for the note of appreciation, my friend. We've passed on your compliments to the hardest working bunch in the business (our payments team) and to the ever-reliable superstar Customer Service Ambassador team. We're delighted that you got to experience our super fast verification procedure, and most importantly, we really love hearing that you're enjoying the time you're spending with us exploring our massive selection of games. We hope to have you around for a long time to come. You seem like our kinda guy. :) All the best, Your pals at Casumo.
Seem to be fair. Good customer service. Allows freezing withdrawals to avoid canceling them. Overall very positive experience with the casino. I recommend.
Howdy! Many thanks for the kind words, Amigo. We're constantly striving to improve, and when we hear that we've done enough to inspire a positive feeling in our players, that makes it worthwhile. We're particularly pleased that you like our 'Lock withdrawal' feature. It's one of the steps towards providing an excellent customer experience that we're most proud of introducing. We've passed on your kind words to the Rockstar Ambassadors in the Customer Service team, and we hope you continue to enjoy the site for a long time to come. All the best, Your friends at Casumo.
Casumo is from the first 5 casinos I joined when I started slotting. I think I joined them sometime in 2015 if I am not mistaken. That time they offered 200% bonus and 180 free spins. Yes, I joined them and took 20 no deposit spins on Starbust I think they add signup bonus on Book of dead now.
A rating of 10 is extremely exceptional and never thought I would have seen Casumo achieved this, in fact I did not think any casino would be able to reach 10 starts on AG. I a lot of factors include this, and I think Casumo is great in most of the factors that makes a good online casino, however their withdrawal up to 24 hours is still not the fastest. I mean you can get paid in 3 hours and sometimes they take 23 hours and 59 minutes exactly lol.
Casumo has huge game selection and the nice thing is their licenses does not restrict certain providers for me like some casinos like Videoslots. Videoslots has more games however a lot of providers that I can play at other casinos still are restricted for me. Well with Casumo I do not suffer that.
Live chat seems to be 24 hours and they are always spot on in terms of everything, however you can make countless deposits and lose them, however they never seem to have a freebie to offer you, or should I say the jar came up empty whenever they go hunting.
They had a wide range of deposit methods, as well as good free spins offers mostly. Deposit bonuses are hard to come by these days and this is one of the few things I used to enjoy from them. They do have these reel races where you can win hard core cash without wagering requirements, however you need to have to be lucky to win as well
Overall, they are great in everything and they can be trusted. One thing I like about Casumo is that their bonuses do not have max cash outs. So, if you get a freebie like 10 spins you do not have a max limit in terms of cashing out. I remember this as 25 free spins on Gemix gave me a 1000 euro withdrawal.
Casumo being with them for some years. Live chat and support is 10/10, I did have a slot error from buying a bonus support experience on this was very good and was sorting this out within 3 days from the error by email. Casumo is one of the top casinos out there that top streaming players play on that tell you something keep up the good work Casumo :)
Hey David, Thank you for sticking around through the years (and hopefully more to come). As games can sometimes run into some technical-bumps, we're happy to offer our players support around the clock so it can be sorted as quickly as humanly possible. Also, if you need a little chat, we got you covered. And rest assured, we will do our best to stand out from the rest! Lots of love, Your pals at Casumo
One of the best casinos i have played at. Good variety of games the live chat people are friendly and very helpful. The withdrawal process was a breeze. i withdrew $1900 on Wednesday night, Thursday morning they asked for verification and a couple of hours later it was approved and i received the money in my bank Monday.
I am yet to have a bad experience so for now i have nothing bad to say about casumo but it requires me to use 150 characters so i have to put something.
Amber! There simply aren't enough characters for us to say how awesome we think you are! (but we'll try) We're simply overjoyed that you're having a good time here. Nothing makes us happier here in the Casumo Askgamblers outpost than being able to send congratulatory carrier pigeons to our live chat Ambassadors and our payment wizards to thank them on your behalf for a job well done. We're really glad you appreciate our helpful staff and quick turnaround times, and we'd like to thank YOU for your co-operation with the necessary (but admittedly sometimes humdrum) verification tasks. We hope you do wonderful things with your windfall and we hope its the first of many. Should you ever need to chat about anything Casumo related (Games; withdrawals; currencies; rules and regs: how tall we are etc.) feel free to pop into our live chat any time. May you stay two ounces luckier than you ever need to be. Regards, Your friends at Casumo.
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Like the design of the casino, easy to find favorite slots. Nice with the reel race tournaments. Quick login. Deposits and withdrawals works well. Sportbook is nice too.