AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
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Review this casino
Share your thoughts with other playersTop reviews from our players
Merci, Gracias, Dank, Danke, Tak skal du have, Tack, Go raibh maith agat, Kiitos, Grazzi ħafna, Thanks. We are super happy you're having a good technological time, and we're delighted (and a bit smug) that we're your favourite. If you ever have any questions about the site; about the app; or if you can think of anything we should or could be doing to make you like us even more (if that's even possible! ) make sure and come into our live chat area on site, or drop us an email, and we'll be only too happy to chat with you about whatever comes to mind. Have a wonderful day, and thanks for being an important part of the Casumoverse.
Not so bad casino at all. I played there few times and to be honest, I found nothing to complain about. Withdrawals were fast, verification too... It's all I actually need
Sometimes the chat support was slow to react, and few times only the game slots were informing me about some sort of error. but other than that, it is pretty good I must say
Hellow there, super glad to be reading such a nice review. Sorry that you had to wait for getting a reply from our customer support. Usually they're faster than lightning when it comes to answering our player's questions. Might have to tell them to be faster later on today. If you're experiencing issues with the slots, then I would advise you to do the following: Log out, open google chrome, clear cookies and cache and log in back in incognito mode. Here are links on how to do it: https://support.google.com/chrome/answer/95464?hl=en https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en Also make sure that everything is updated and the latest version on your device. All the best, Casumo
Casumo is by far the best casino ive played on. Huge selection of games and easy to find games you want to play. Withdrawl times are very fast and bonus`s are good!
Hey hey, seems like we're doing something right, with all the great positive reviews we got over the last few days. We're always adding new games every few weeks, so you'll never get bored. Furthermore, is our payments team working 24/7 to ensure fast withdrawals around the clock. We also try to come up with great campaigns on top of the already great bonuses you get during the adventure , to make the gaming experience even more interesting and exciting. A lot of love and good vibes your way, Casumo
Fast withdrawals, fast verification and great bonus options. Got 100 cash put in my account as I won a random prize draw....I always thought nobody ever won those!
There is nothing to dislike. This site is trustworthy and has the latest games. The games load fast and the site is easy to navigate. My latest withdrawal took less than a day to go in my account.
Hi there Paula, aww you made us blush over here with your nice review about our casino. Congrats on your awesome winnings and I hope lady luck never leaves your side! We're beaming that you enjoy playing with us and that you are satisfied with our service. Much love, Casumo
Very good service and a wide choice of games. When I wanted to withdraw some money everything was handled very fast and I got my money in no-time! One of the better online casino's I have to say with a very helpful live chat.
The interface was a little bit laggy sometimes and it would be nice to have like a menu button where u can look into your account information and so on in 1 click. But still this is one of the best casino's!
Hi there, thanks for your sweet words and we're always happy when our players are happy. If you have troubles with the site, I would suggest you to check if everything is up to date on your device e.g. Flash Player. Clearing cookies and cache also helps if things are lagging a bit. I hope that will fix your issue. All the best, Casumo
This casino has incredibly good tournaments. It is the smallest bet. I have a few very good wins. The games have a good return. With small bets you win good. I always enjoy playing in this casino. There is a very good loyalty program.
Something happened last months. Paying the withdrawal is a lot slowly. Before the money was in my account literally for hours. Now I never know when they will transfer my money after the approval of the withdrawal. That's why I give a little points. I am very disappointed with the slow withdrawal.
Hey hey and happy Friday, Many thanks for your schweet lines about our casino tournaments, glad to hear you've been lucky and enjoy racing against other casino players! Not as glad to hear you're disappointed with our withdrawal process though, but we hope to turn that around. So to give some context as to why it can take a bit longer at times... If a lot of players have been lucky, the process automatically becomes longer since our payment team will have more funds to ship (longer queue). Luckily, this happens rarely. If you ever wish to speed up a withdrawal, you can try your luck in our live chat and ask the Ambassadors. Another trick is to use the fastest payment method. With Neteller or Skrill, your cash will be with you instantly after approval. Hope that helps! If anything, just visit our live chat or fire an email to [email protected] Toodles and have a fab weekend,
I made my Askgambler's account just to review Casumo! I've played at several other casinos through-out the years and came across Casumo about 3 months ago. By far the best interface, the BEST game selection I've ever seen. They have some of my favourite games from a few other places but all at the same spot.
- Love the variety of games; easily the best I've encountered
- Easy deposit and fast bank transfer for withdrawal (except waiting for withdrawals while they need more account verification - see cons).
- I'm probably just on a lucky streak right now, but the payouts have been GREAT so far and my money lasts a while even when I do lose. I've walked away about $5000 ahead total. Here's to hoping the luck continues!
- They have really nice features for responsible gambling. Locked withdraws and reminders have been so great for me.
Really - not much! If I had to pick something it would be the account verification process! Boo! I verified my account a couple weeks ago and all was fine until my 2nd/3rd cashout yesterday - they required further confirmation that I am the bank account and debit card owner before processing my 3rd-6th cashouts. I completely understand this, but the original documents I used to verify ID were my account statement that showed all those details. Regardless, I supplied the documents requested and then the verification and payout confirmations went through in about 18ish hours... still, its a delay compared to the first payout which sucks, but still overall a very fast process.
One thing I would like to see added in the future is a way to favourite games for easier searching.
Howdy Friend! We're super glad you're enjoying yourself here. We love the vibe emanating from your word-painting, and we're totally feeling the warmth. We've passed on your gratitude to both the Payment wizards responsible for swooshing your winnings to you so quickly, and to the super-choosy tech wizards who decide what games get added to the best game selection in the Sumoverse, and it goes without saying that we're all double-down rooting for you on your current lucky streak. We're also quite proud that you've noticed the work we've put into our "Play Okay" Responsible Gaming portion of the site, we want as many players as possible enjoying themselves here, but safely. (We totally understand the heartfelt "Boo!" in relation to the verification process from a players point of view, btw, but with our serious hat on (it's a fedora, but tasteful),while It may appear repetitive, in reality it's a completely necessary process we have to abide by under the terms of our worldwide licencing agreements, to ensure a safer environment for everyone) *removes hat* We love your idea of bookmarking games, and we've sent one of the underlings scurrying down to the tech basement with that very idea written on parchment, for their perusal, as we are ALWAYS open to ideas that improve the site from a user friendliness point of view. If there's ever anything you need, just pop back into one of the superheroes in our live chat, or mail us at [email protected] and we'll continue to do our very best to make your day easier. Keep on keepin' on! Your friends at Casumo.
-The platform layout is cute and easily navigable.
-Great, friendly customer service via chat.
-Document verification process is orderly and convenient.
-Withdrawal times/process is quite efficient.
-Variety of interesting casino tournaments, etc.
-Too many frivolous game choices, watered down.
-Casino favours free spins over deposit matches which is kinda lame, deposit $50 and get 50 free spins at 10-15 cents, etc.
-Banking glitches, with every deposit I’m brought to an error page that says “oops something went wrong” and yet when I return to lobby the money is there, weird.
-Often gameplay goes dead and when returning to lobby redirected to a blank white page that states error 404 and have to reload casino. Occurs on iPhone 8plus, 2018 iMac and iPad Pro all software up to date. Supports suggests wiping cookies and restarting device but problem pursiats across different game provider platforms.
-Returns are fairly consistent but small, I’ve been a weekly player for over a year and I haven’t had a win significant enough for withdrawal since the month I first signed up, which is not what I’m used to at other casinos I play in. It doesn’t seem to matter if I drop $50 or $500. Perhaps it’s inevitable at a casino that’s eager to please everyone all the time, smaller slices of pie.
Hi there! We're really pleased that you appreciate the things we do that make us different. We're proud of the efforts our design and gaming teams put in to make us stand out from the crowd. We've also passed on your kind words of gratitude to our Ambassador team, who man the chat stations 24/7 to ensure that all runs smoothly. Regarding the things that didn't fill you with joy, such as the loading errors & the free bonuses given on deposit, we've taken your comments on board, and have given the info you've provided to our tech team (kudos for giving us as much information as possible regarding your technical device specs - that is exceptionally helpful when trying to isolate and rectify technical glitches) and to our promotions & bonus teams respectively. Thanks again for your input, we appreciate any comment that helps us improve. Have the best of days!
Love the site, easy verification.. they don't make things hard on you ... usually, 2 days to get a withdraw which is pretty darn fast!! Instant withdraw from your bank account which is amazing. Hands down one of the best sites!
Hello there friend, I'm super happy to hear that you're enjoying your time with us. Summer is coming and happy times ahead, so we like to keep things speedy. You're always welcome to contact us via email or in our live chat if you have any questions, queries or concerns. Happy vibes from your friends at Casumo <3
Great game selection and atmosphere. Their live chat goes above and beyond, and their withdrawal and verification is the speediest I’ve come across. You can take great comfort playing here knowing they aren’t going to make things hard on you. They also have the option to lock your withdrawl, if you will be tempted, but it’s processed within hours anyway.
All around great site.
If they could add Pragmatic Play to your list of games I would say they are perfect :)
There really isn’t anything bad I can say at this time. I have certainly put on more than I have gained, and it took a little bit to get up a good amount to withdrawl.
Hellow there, Thank you for sharing your positive experience with us, much appreciated! We always put great effort into trying to make our players journey as pleasant as possible - and it sure sounds like we succeeded here. As per restrictions set up by the game provider, we can't offer all games to all the markets. But we try to add new games all the time to make sure our players get the freshest, funniest and flashiest games available. You can always check what's new in our game browser or by visiting our blog - https://www.casumo.com/en/blog/new-games/ May the slots be ever in your favour! All the best, Casumo
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When i use this site app i have never seen before for me. Its really usefully and i am not facing any error thats why they are my favourite mobile website 👍🏻