- Home to leading software companies
- Withdrawals within 24 h once processed
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly design
- Multiple country restrictions
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CasinoChan Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
CasinoChan is an online casino home to a large variety of software providers such as Microgaming, Pragmatic Play, Playson and many more. The site offers a range of games that include the most popular video slots, table games and they have a live casino. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. CasinoChan is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions at the casino preventing some players from opening an account. These countries include but aren't limited to the United States of America, Spain, France, the United Kingdom, Turkey, Latvia and The Netherlands. Please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
There is a mobile version on the site too which can be opened through virtually any mobile device such as smartphone or tablet. Players will not need to download an app, all they have to do is open the casino through a compatible mobile browser and enjoy a large collection of games, just like the web version.
Security and Fairness
The casino takes security seriously which is why they use a high level of encryption to ensure players personal and financial details are always kept safe and secure. Sensitive information and financial transactions will always be encrypted before being transmitted over the internet servers.
Games are also proven fair as the casino uses a random number generator. This means that all games will produce fair and random results every time they are played.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can enjoy hundreds of video slots and the list of software providers here is impressive to say the least. So much so the casino has a drop-down box so players can carefully choose their favourite providers or just have a browse through them all. Players may also find it useful to use the search engine which can find any game, almost instantly. Titles here include the Immortal Romance Slot, Valley of the Gods Slot and many more.
The casino is also home to more traditional games which include Blackjack, Roulette and Poker. There are plenty to choose from so no player should be left disappointed.
When it comes to card games players will also find an assortment of video poker games that are available in both single and multi-hand versions. Variations here include All Aces Poker and All American Poker.
Live Casino
Players who enjoy table games like the ones we just mentioned may also want to take a look in their live casino. Providers here include the popular Evolution Gaming and each game is hosted by real live croupiers to add excitement and anticipation. Betting limits will vary to suit all kinds of rollers and some games are open around the clock providing constant entertainment.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino, should they need further assistance.
Complaints
Read the complaints other players have left for CasinoChan. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Kalsumi29, Thank you for your fantastic review! We’re delighted to hear you enjoyed the easy navigation, extensive game selection, and live dealer options at CasinoChan. It’s great to know that deposits and withdrawals were straightforward and processed quickly. 🎉 We appreciate your patience with the verification process and are thrilled that our support team provided prompt assistance. Thank you for choosing CasinoChan, and we look forward to continuing to make your experience enjoyable! Best regards, The CasinoChan Team
Casino Chan has a good variety of games, and I’ve had some decent wins on the slots. Withdrawals are processed quickly, but the site could improve the way it handles bonus updates.
Dear Siegfried24, Thank you for your feedback! We’re happy to hear you’re enjoying the variety of games and have had some decent wins on the slots—congratulations! 🎉 We appreciate your suggestion about improving how bonus updates are handled and will share it with our team. Thank you for choosing CasinoChan, and we look forward to enhancing your experience even further! Best regards, The CasinoChan Team
I reached out to customer support for a bonus inquiry, and they responded in under 10 minutes. The agent was polite and explained everything clearly. It’s refreshing to get such quick help. Overall, their service has been excellent.
Hi Pewiri, Thank you for your review! We're so glad to hear that you've been enjoying your experience at CasinoChan. We're happy to know that our customer support team was able to assist you quickly, and we truly appreciate your feedback on the partial cashout terms. We'll look into this and make sure the information is clearer for all players. Thanks again for your feedback and for choosing CasinoChan! Best regards, The CasinoChan Team
I decided to give Casino Chan a try, and it turned out to be quite impressive. The odds are decent, and I’ve managed to score some nice wins. What stands out the most is the speed of withdrawals—I typically receive my money within hours, which is a huge plus.
Hi Helmuth79, Thank you for your feedback! We're thrilled to hear you've had a positive experience with CasinoChan and that you’ve been enjoying the fast withdrawals. We're happy to know you’ve had some nice wins as well. If you have any further suggestions or need assistance, don’t hesitate to reach out to us. We look forward to seeing you back soon! Best regards, The CasinoChan Team
The return-to-player rates here are really competitive, so you have a fair shot at winning. For example, I have already hit a couple of jackpots in my favorite slots. The customer service could be more proactive, but they eventually resolve issues. A solid choice for consistent players.
Hi Krucil, Thank you for your fantastic review! We're thrilled to hear that you’ve enjoyed playing at CasinoChan and have hit some jackpots in your favorite slots. We truly appreciate your feedback regarding customer service, and we’ll definitely work on making our responses even more proactive. Your satisfaction is important to us, and we’ll continue to strive to improve your experience. Looking forward to your next big win! Best regards, The CasinoChan Team
Casinochan search function makes it simple to find my favorite providers, and the homepage highlights new and trending games. Most of the bonus terms are player-friendly. The only drawback is a slight delay in receiving confirmation emails, occasionally slowing down my initial setup or withdrawals.
Hi Zetsu, Thank you for your wonderful review! We’re glad to hear that our search function has made it easier for you to find your favorite providers, and that you're enjoying the variety of games on our platform. We also appreciate your feedback on the bonus terms, and we’re happy to hear they’ve been player-friendly. We’ll look into improving the slight delay in receiving confirmation emails to enhance your overall experience. Thanks again for your feedback, and we look forward to seeing you continue your gaming journey with us! Best regards, The CasinoChan Team
I love it when it comes to its bonus offerings. The games are responsive, visually stunning, and run smoothly across both desktop and mobile devices..
The website could be made easier to navigate, so it's quicker to find games and promotions. Also, while there are good payment options, withdrawing money can sometimes take a while, which can be frustrating for players wanting to get their winnings.
Hi gutensharon, Thank you for your valuable feedback! We’re thrilled to hear that you love our bonus offerings and that the games run smoothly on both desktop and mobile. We appreciate your suggestion regarding website navigation, and we’re always looking for ways to make the experience even more user-friendly. We also acknowledge your concern about withdrawal times and will certainly look into ways to improve the speed of processing to make it as smooth as possible for our players. Thanks again for your review, and we look forward to enhancing your gaming experience! Best regards, The CasinoChan Team
I've had a great time playing at CasinoChan. The odds are decent, and I’ve managed to get some good wins. What I love most is how fast the withdrawals are—I usually get my money within 48 hours.
The customer support team is also very friendly. My only complaint is that some games are a bit slow to load, but it's not a big issue. Highly recommended!
Dear Corena, Thank you for the great review! We’re so glad to hear that you’ve had a fantastic time at CasinoChan, enjoyed the fast withdrawals, and had some good wins. We appreciate your feedback about game loading times and will work on improving that. Thanks for recommending us, and we look forward to many more fun and rewarding experiences with you! Best regards, CasinoChan Team
Excellent games, excellent customer support, and the fastest payout ever. One of the top online casinos to play at. Overall one of the best experiences ever for online gaming. 10/10
Hi Traceyann66, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our games, customer support, and payouts. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. Best regards, The CasinoChan Team
Normal variety of games, fast deposit ja deposit methods. Easy to open account and deposit money, everything looks like it is ok to play here. Dama N.V was before known as quite ok casino owner.
CasinoChan is very ok taking deposits and let play if you lose money but when you try withdrawal winnings they confiscate winnings with ”gambling problem” excuse.
Dama N.V not has not funded me 2023 lost deposits to Clubhouse Casino, Loft Casino, Cobbercasino, Pirateplay or 7BITcasino.
All players should avoid this and other licence casinos. You never know when you ”have gambling problem” and casino confisticate your money.
Hi Mustajaska, We're sorry to hear about your experience. Please contact our support team with detailed information about your issue so we can assist you in resolving it. We strive to ensure all our players have a fair and enjoyable experience. Best regards, The CasinoChan Team
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I loved the easy navigation and the extensive game selection, including live dealer options. Casinochan supports numerous payment systems, making deposits and withdrawals straightforward.
Withdrawals were processed quickly, and the support team was always available with prompt responses. Although verification took some extra time, it didn’t affect my positive view.