- Home to leading software companies
- Withdrawals within 24 h once processed
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly design
- Multiple country restrictions
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CasinoChan Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
CasinoChan is an online casino home to a large variety of software providers such as Microgaming, Pragmatic Play, Playson and many more. The site offers a range of games that include the most popular video slots, table games and they have a live casino. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. CasinoChan is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions at the casino preventing some players from opening an account. These countries include but aren't limited to the United States of America, Spain, France, the United Kingdom, Turkey, Latvia and The Netherlands. Please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
There is a mobile version on the site too which can be opened through virtually any mobile device such as smartphone or tablet. Players will not need to download an app, all they have to do is open the casino through a compatible mobile browser and enjoy a large collection of games, just like the web version.
Security and Fairness
The casino takes security seriously which is why they use a high level of encryption to ensure players personal and financial details are always kept safe and secure. Sensitive information and financial transactions will always be encrypted before being transmitted over the internet servers.
Games are also proven fair as the casino uses a random number generator. This means that all games will produce fair and random results every time they are played.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can enjoy hundreds of video slots and the list of software providers here is impressive to say the least. So much so the casino has a drop-down box so players can carefully choose their favourite providers or just have a browse through them all. Players may also find it useful to use the search engine which can find any game, almost instantly. Titles here include the Immortal Romance Slot, Valley of the Gods Slot and many more.
The casino is also home to more traditional games which include Blackjack, Roulette and Poker. There are plenty to choose from so no player should be left disappointed.
When it comes to card games players will also find an assortment of video poker games that are available in both single and multi-hand versions. Variations here include All Aces Poker and All American Poker.
Live Casino
Players who enjoy table games like the ones we just mentioned may also want to take a look in their live casino. Providers here include the popular Evolution Gaming and each game is hosted by real live croupiers to add excitement and anticipation. Betting limits will vary to suit all kinds of rollers and some games are open around the clock providing constant entertainment.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino, should they need further assistance.
Complaints
Read the complaints other players have left for CasinoChan. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi gutensharon, Thank you for your valuable feedback! We’re thrilled to hear that you love our bonus offerings and that the games run smoothly on both desktop and mobile. We appreciate your suggestion regarding website navigation, and we’re always looking for ways to make the experience even more user-friendly. We also acknowledge your concern about withdrawal times and will certainly look into ways to improve the speed of processing to make it as smooth as possible for our players. Thanks again for your review, and we look forward to enhancing your gaming experience! Best regards, The CasinoChan Team
I've had a great time playing at CasinoChan. The odds are decent, and I’ve managed to get some good wins. What I love most is how fast the withdrawals are—I usually get my money within 48 hours.
The customer support team is also very friendly. My only complaint is that some games are a bit slow to load, but it's not a big issue. Highly recommended!
Dear Corena, Thank you for the great review! We’re so glad to hear that you’ve had a fantastic time at CasinoChan, enjoyed the fast withdrawals, and had some good wins. We appreciate your feedback about game loading times and will work on improving that. Thanks for recommending us, and we look forward to many more fun and rewarding experiences with you! Best regards, CasinoChan Team
Excellent games, excellent customer support, and the fastest payout ever. One of the top online casinos to play at. Overall one of the best experiences ever for online gaming. 10/10
Hi Traceyann66, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our games, customer support, and payouts. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. Best regards, The CasinoChan Team
Normal variety of games, fast deposit ja deposit methods. Easy to open account and deposit money, everything looks like it is ok to play here. Dama N.V was before known as quite ok casino owner.
CasinoChan is very ok taking deposits and let play if you lose money but when you try withdrawal winnings they confiscate winnings with ”gambling problem” excuse.
Dama N.V not has not funded me 2023 lost deposits to Clubhouse Casino, Loft Casino, Cobbercasino, Pirateplay or 7BITcasino.
All players should avoid this and other licence casinos. You never know when you ”have gambling problem” and casino confisticate your money.
Hi Mustajaska, We're sorry to hear about your experience. Please contact our support team with detailed information about your issue so we can assist you in resolving it. We strive to ensure all our players have a fair and enjoyable experience. Best regards, The CasinoChan Team
CasinoChan is operated by Dama NV and holds a Curacao license. They have a very simple design and you can browse the entire site with ease. The casino gives you the option to play in 5 fiat currencies and 6 crypto currencies. They give you more than 10 deposit and withdrawal methods for fiat and 6 methods for cryptos. You can sign up for the casino and fill in the entire profile info and verify your account in less than one minute.
After signing up you can browse through the slot category which gives you an amazing option to play with 86 slot providers. They literally have providers from A to Z. The casino says that they have more than 2000 games but I believe they have more than 4000 games. They have a huge variety of big and small providers. The casino has a welcome package of $ 400 and it can be claimed in four deposits of 100%. and 3 50% bonuses. All up to $100. Every bonus also gives you 30 free spins. The wager requirements are 40 times bonus and the best part is that you get an entire 30 days which I believe is amazing. The restricted games list is a bit long in my opinion and that is something they could tone down a bit.
If players take my suggestion claim the welcome package in AUD currency like I did as you get AUD 250 for first deposit and AUD 500 for every other deposit bonus. This is 75% more than the bonus in Euro for first and 250% more than for other three deposit bonuses. The casino also runs many tournaments and cash drops and mystery wins for players.
The best thing about the casino is the VIP program where you get cash prizes for levelling up with only 3 times wager. The casino does not treat players differently and every player gets cash for levelling up irrespective of their VIP level. This is so better than other casinos which give you free spins that too with 40 times wager.
They have a great support that is out there to help you 24x7. Every query is handled professionally and they guide you through all your problems as soon as possible. The verification process takes about 3 to 4 hours and you can go straight to chat and ask them to finish verification process quickly. The casino processes cashout in order and it takes under 6 hours maximum to receive your winnings.
There is nothing to dislike about this casino but if I could suggest them something I would like them to update the design of their site as it looks outdated. I as a player give extra time to a casino if I find the design pleasing and I believe there are a lot more like me. The casino stands out in every aspect especially their VIP program and I wish them best of luck.
Hi Blackjax, Thank you for the detailed review! We’re glad to hear you’ve had a positive experience with CasinoChan, especially regarding our game variety, VIP program, and customer support. We appreciate your feedback on the site design and will consider it for future updates to enhance the player experience. If you have any other suggestions or need assistance, feel free to reach out. Best regards, The CasinoChan Team
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I love it when it comes to its bonus offerings. The games are responsive, visually stunning, and run smoothly across both desktop and mobile devices..
The website could be made easier to navigate, so it's quicker to find games and promotions. Also, while there are good payment options, withdrawing money can sometimes take a while, which can be frustrating for players wanting to get their winnings.