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CasinoChan

5.5
CasinoRank
6.7
Player rating 3 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software companies
  • Withdrawals within 24 h once processed
  • Multiple payment options
  • Live chat is open 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, German, Czech

Established

2019

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Visa, MasterCard, Maestro, Skrill, Neteller, Neosurf, Interac, iDebit, Paysafe Card, Payz, Rapid Transfer, Bitcoin, Bitcoin Cash, Ethereum, Dogecoin, Litecoin, Tether

Currencies

Euros, Australian dollars, Canadian dollars, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Tether, Czech Republic korunas

Withdrawal Methods

Visa, MasterCard, Paysafe Card, Skrill, Neteller, Neosurf, Payz, iDebit, instaDebit, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Tether, Ethereum, Litecoin, Dogecoin

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-7 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 0-12 hours

Withdrawal Limit

EUR/USD 4,000 per day, EUR/USD 16,000 per week, EUR/USD 50,000 per month

Software

1x2Games, Amatic Industries, Authentic Gaming, Belatra, Betsoft, BGaming, Big Time Gaming, Booming Games, Booongo Gaming, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Felix Gaming, Fugaso, GameArt, Genesis Gaming, Habanero, Iron Dog Studios, iSoftBet, Just For The Win, Kalamba Games, LuckyStreak, Mr. Slotty, Nolimit City, Northern Lights Gaming, Nucleus Gaming, Platipus Gaming, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Games Global, Quickspin, Rabcat, Red Tiger Gaming, Relax Gaming, Spinomenal, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Wazdan, Yggdrasil Gaming, 4ThePlayer, Blueprint Gaming, Electric Elephant, Hacksaw Gaming, Mancala Gaming, Mascot Gaming, Merkur Gaming, NetGame, OneTouch Games, Pocket Games Soft, Swintt, Caleta Gaming, Gamomat, Golden Hero Games, KA Gaming, Oryx Gaming, ReelPlay, Popiplay

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

CasinoChan is an online casino home to a large variety of software providers such as Microgaming, Pragmatic Play, Playson and many more. The site offers a range of games that include the most popular video slots, table games and they have a live casino. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. CasinoChan is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions at the casino preventing some players from opening an account. These countries include but aren't limited to the United States of America, Spain, France, the United Kingdom, Turkey, Latvia and The Netherlands. Please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players can enjoy hundreds of video slots and the list of software providers here is impressive to say the least. So much so the casino has a drop-down box so players can carefully choose their favourite providers or just have a browse through them all. Players may also find it useful to use the search engine which can find any game, almost instantly. Titles here include the Immortal Romance Slot, Valley of the Gods Slot and many more.

The casino is also home to more traditional games which include Blackjack, Roulette and Poker. There are plenty to choose from so no player should be left disappointed. 

When it comes to card games players will also find an assortment of video poker games that are available in both single and multi-hand versions. Variations here include All Aces Poker and All American Poker. 

Live Casino

Players who enjoy table games like the ones we just mentioned may also want to take a look in their live casino. Providers here include the popular Evolution Gaming and each game is hosted by real live croupiers to add excitement and anticipation. Betting limits will vary to suit all kinds of rollers and some games are open around the clock providing constant entertainment. 

Mobile Gaming

There is a mobile version on the site too which can be opened through virtually any mobile device such as smartphone or tablet. Players will not need to download an app, all they have to do is open the casino through a compatible mobile browser and enjoy a large collection of games, just like the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino, should they need further assistance. 

Security and Fairness

The casino takes security seriously which is why they use a high level of encryption to ensure players personal and financial details are always kept safe and secure. Sensitive information and financial transactions will always be encrypted before being transmitted over the internet servers. 

Games are also proven fair as the casino uses a random number generator. This means that all games will produce fair and random results every time they are played. 

Player Reviews

6.7
3 reviews
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Date
Relevance
Player rating
traceyann66
April 20, 2023
10

Excellent games, excellent customer support, and the fastest payout ever. One of the top online casinos to play at. Overall one of the best experiences ever for online gaming. 10/10

Mustajaska
March 17, 2023
1

Normal variety of games, fast deposit ja deposit methods. Easy to open account and deposit money, everything looks like it is ok to play here. Dama N.V was before known as quite ok casino owner.

CasinoChan is very ok taking deposits and let play if you lose money but when you try withdrawal winnings they confiscate winnings with ”gambling problem” excuse.

Dama N.V not has not funded me 2023 lost deposits to Clubhouse Casino, Loft Casino, Cobbercasino, Pirateplay or 7BITcasino.

All players should avoid this and other licence casinos. You never know when you ”have gambling problem” and casino confisticate your money.

Message
Blackjax
June 29, 2021
9

CasinoChan is operated by Dama NV and holds a Curacao license. They have a very simple design and you can browse the entire site with ease. The casino gives you the option to play in 5 fiat currencies and 6 crypto currencies. They give you more than 10 deposit and withdrawal methods for fiat and 6 methods for cryptos. You can sign up for the casino and fill in the entire profile info and verify your account in less than one minute.

After signing up you can browse through the slot category which gives you an amazing option to play with 86 slot providers. They literally have providers from A to Z. The casino says that they have more than 2000 games but I believe they have more than 4000 games. They have a huge variety of big and small providers. The casino has a welcome package of $ 400 and it can be claimed in four deposits of 100%. and 3 50% bonuses. All up to $100. Every bonus also gives you 30 free spins. The wager requirements are 40 times bonus and the best part is that you get an entire 30 days which I believe is amazing. The restricted games list is a bit long in my opinion and that is something they could tone down a bit.

If players take my suggestion claim the welcome package in AUD currency like I did as you get AUD 250 for first deposit and AUD 500 for every other deposit bonus. This is 75% more than the bonus in Euro for first and 250% more than for other three deposit bonuses. The casino also runs many tournaments and cash drops and mystery wins for players.

The best thing about the casino is the VIP program where you get cash prizes for levelling up with only 3 times wager. The casino does not treat players differently and every player gets cash for levelling up irrespective of their VIP level. This is so better than other casinos which give you free spins that too with 40 times wager.

They have a great support that is out there to help you 24x7. Every query is handled professionally and they guide you through all your problems as soon as possible. The verification process takes about 3 to 4 hours and you can go straight to chat and ask them to finish verification process quickly. The casino processes cashout in order and it takes under 6 hours maximum to receive your winnings.

There is nothing to dislike about this casino but if I could suggest them something I would like them to update the design of their site as it looks outdated. I as a player give extra time to a casino if I find the design pleasing and I believe there are a lot more like me. The casino stands out in every aspect especially their VIP program and I wish them best of luck.

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