- Home to leading software companies
- Withdrawals within 24 h once processed
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly design
- Multiple country restrictions
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CasinoChan Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
CasinoChan is an online casino home to a large variety of software providers such as Microgaming, Pragmatic Play, Playson and many more. The site offers a range of games that include the most popular video slots, table games and they have a live casino. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. CasinoChan is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions at the casino preventing some players from opening an account. These countries include but aren't limited to the United States of America, Spain, France, the United Kingdom, Turkey, Latvia and The Netherlands. Please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
There is a mobile version on the site too which can be opened through virtually any mobile device such as smartphone or tablet. Players will not need to download an app, all they have to do is open the casino through a compatible mobile browser and enjoy a large collection of games, just like the web version.
Security and Fairness
The casino takes security seriously which is why they use a high level of encryption to ensure players personal and financial details are always kept safe and secure. Sensitive information and financial transactions will always be encrypted before being transmitted over the internet servers.
Games are also proven fair as the casino uses a random number generator. This means that all games will produce fair and random results every time they are played.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can enjoy hundreds of video slots and the list of software providers here is impressive to say the least. So much so the casino has a drop-down box so players can carefully choose their favourite providers or just have a browse through them all. Players may also find it useful to use the search engine which can find any game, almost instantly. Titles here include the Immortal Romance Slot, Valley of the Gods Slot and many more.
The casino is also home to more traditional games which include Blackjack, Roulette and Poker. There are plenty to choose from so no player should be left disappointed.
When it comes to card games players will also find an assortment of video poker games that are available in both single and multi-hand versions. Variations here include All Aces Poker and All American Poker.
Live Casino
Players who enjoy table games like the ones we just mentioned may also want to take a look in their live casino. Providers here include the popular Evolution Gaming and each game is hosted by real live croupiers to add excitement and anticipation. Betting limits will vary to suit all kinds of rollers and some games are open around the clock providing constant entertainment.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino, should they need further assistance.
Complaints
Read the complaints other players have left for CasinoChan. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Solerk, We’re happy to hear that you’re enjoying CasinoChan on both desktop and mobile! 📱🎰 Congrats on your jackpot win, and we hope you continue to have an exciting gaming journey with us! Best, CasinoChan Team
Never stress out enugh, support is supa important.....
Had an probl with my bonus not showing up, so I hit up the live chat.
They replied in like 5 mins, got the issue solved without any blabla and back and forth stuff.
Not bad at all, guyz.
Dear Burkimo45, Thank you for sharing your experience! 🌟 We’re glad to hear that our support team was able to resolve your bonus issue quickly and without any hassle. Providing fast and efficient service is something we prioritize, and we’re thrilled we could deliver for you. Happy gaming, and good luck! Best regards, The CasinoChan Team
I had a small issue with a withdrawal due to incomplete verification. But, the support team resolved it quickly. They were responsive and super helpful. Tip: Make sure your account is fully verified to avoid delays. This level of customer service makes all the difference!
Dear MisterIn77, We appreciate your feedback! 😊 We’re sorry for the initial hiccup with your withdrawal, but we’re happy our support team could resolve it quickly. Your tip about account verification is a great reminder for all players. Thank you for recognizing our commitment to excellent customer service. Enjoy your time with CasinoChan! Best regards, The CasinoChan Team
Using Casinochan was a delight with its seamless navigation and extensive game library. I enjoyed everything from vibrant slots to strategic table games. Withdrawals were prompt, supported by a variety of payment methods. The support team was always quick to assist. Although account verification took some extra time, it didn’t hinder my overall positive experience.
Dear Peter34, Thank you for your wonderful review! We’re thrilled to hear you had a delightful experience with CasinoChan, enjoying the seamless navigation and extensive game library. It’s great to know you appreciated the vibrant slots, strategic table games, and prompt withdrawals supported by a variety of payment methods. 🎉 We’re excited to have you as part of our community and look forward to many more enjoyable moments with you! Best regards, The CasinoChan Team
I loved the easy navigation and the extensive game selection, including live dealer options. Casinochan supports numerous payment systems, making deposits and withdrawals straightforward.
Withdrawals were processed quickly, and the support team was always available with prompt responses. Although verification took some extra time, it didn’t affect my positive view.
Dear Kalsumi29, Thank you for your fantastic review! We’re delighted to hear you enjoyed the easy navigation, extensive game selection, and live dealer options at CasinoChan. It’s great to know that deposits and withdrawals were straightforward and processed quickly. 🎉 We appreciate your patience with the verification process and are thrilled that our support team provided prompt assistance. Thank you for choosing CasinoChan, and we look forward to continuing to make your experience enjoyable! Best regards, The CasinoChan Team
Casino Chan has a good variety of games, and I’ve had some decent wins on the slots. Withdrawals are processed quickly, but the site could improve the way it handles bonus updates.
Dear Siegfried24, Thank you for your feedback! We’re happy to hear you’re enjoying the variety of games and have had some decent wins on the slots—congratulations! 🎉 We appreciate your suggestion about improving how bonus updates are handled and will share it with our team. Thank you for choosing CasinoChan, and we look forward to enhancing your experience even further! Best regards, The CasinoChan Team
I reached out to customer support for a bonus inquiry, and they responded in under 10 minutes. The agent was polite and explained everything clearly. It’s refreshing to get such quick help. Overall, their service has been excellent.
Hi Pewiri, Thank you for your review! We're so glad to hear that you've been enjoying your experience at CasinoChan. We're happy to know that our customer support team was able to assist you quickly, and we truly appreciate your feedback on the partial cashout terms. We'll look into this and make sure the information is clearer for all players. Thanks again for your feedback and for choosing CasinoChan! Best regards, The CasinoChan Team
I decided to give Casino Chan a try, and it turned out to be quite impressive. The odds are decent, and I’ve managed to score some nice wins. What stands out the most is the speed of withdrawals—I typically receive my money within hours, which is a huge plus.
Hi Helmuth79, Thank you for your feedback! We're thrilled to hear you've had a positive experience with CasinoChan and that you’ve been enjoying the fast withdrawals. We're happy to know you’ve had some nice wins as well. If you have any further suggestions or need assistance, don’t hesitate to reach out to us. We look forward to seeing you back soon! Best regards, The CasinoChan Team
The return-to-player rates here are really competitive, so you have a fair shot at winning. For example, I have already hit a couple of jackpots in my favorite slots. The customer service could be more proactive, but they eventually resolve issues. A solid choice for consistent players.
Hi Krucil, Thank you for your fantastic review! We're thrilled to hear that you’ve enjoyed playing at CasinoChan and have hit some jackpots in your favorite slots. We truly appreciate your feedback regarding customer service, and we’ll definitely work on making our responses even more proactive. Your satisfaction is important to us, and we’ll continue to strive to improve your experience. Looking forward to your next big win! Best regards, The CasinoChan Team
Casinochan search function makes it simple to find my favorite providers, and the homepage highlights new and trending games. Most of the bonus terms are player-friendly. The only drawback is a slight delay in receiving confirmation emails, occasionally slowing down my initial setup or withdrawals.
Hi Zetsu, Thank you for your wonderful review! We’re glad to hear that our search function has made it easier for you to find your favorite providers, and that you're enjoying the variety of games on our platform. We also appreciate your feedback on the bonus terms, and we’re happy to hear they’ve been player-friendly. We’ll look into improving the slight delay in receiving confirmation emails to enhance your overall experience. Thanks again for your feedback, and we look forward to seeing you continue your gaming journey with us! Best regards, The CasinoChan Team
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Casinochan variety of games and bonuses is impressive, and everything works perfectly on both desktop and mobile. I started with a $60 deposit and claimed the welcome bonus, which gave me plenty of free spins. I tried out a few jackpot slots and won $150 on one of them. The withdrawal process was quick, with my funds being transferred within 24 hours. Customer support was responsive and helpful when I reached out about the wagering requirements for the bonus. It’s a reliable and well-designed platform that I highly recommend.