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Casino Tropez has been terminated due to being unresponsive. Consider these instead:

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Casino Tropez

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 25 reviews
7.6/10
25 reviews
Complaint Response 8 complaints
5 days avg. 8 complaints
What we like
  • Multiple Languages
  • Play a game of Mahjong
  • $2700 in Sunday deposit bonuses
  • Playtech powered
What we don’t like
  • US players not accepted
  • No flash option for Macintosh users
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Tropez Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.casinotropez.com
Established
2003
Licences
Malta Gaming Authority
Affiliate Program
Languages
Arabic, English, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, French, Russian
Casino Type
Instant Play, Mobile

With over 100 Las Vegas style casino games Casino Tropez has a well-established reputation for being a world leading Online Casino.

Software

Casino Tropez is powerd by Playtech, one of the industry's leading software companies. Playtech has been in business since 1999 and brings vast experience for the "brick and Mortar" casino world with them.

Games

At Casino Tropez you can choice from Casino Games like Blackjack, Blackjack Surrender, Blackjack Switch, and 21 Duel Blackjack. Also pick from several other table games such as online craps, online baccarat, online roulette and other online card games including Stravaganza, let it ride and tequila poker.

Casino Tropez has many different Online Slots games. Starting with classic single and multiline slots such as Rock'n'Roller, Sultan's Fortune, Funky Monkey, and Fountain of Youth. This online casino also offers a mixture of video slots starting with multi spin slots, Ugga Bugga and Goblins Cave included. Casino Tropez also offers multi line video slots with anywhere from 5 to 50 lines. Some of these fun online slots are Wall St. Fever, Ultimate Fighters, Highway Kings, Lotto Madness, Wanted, What's Cooking, and Thrill Seekers.

As an added bonus Casino Tropez offers the Asian games known as Mahjong, Sic Bo, and Pachinko.

Promotions

Casino Tropez has a lucrative comp bonus program. They will reward you will regular cash bonuses just for playing in their Online Casino. Also earn extra money by collecting comp points redeemable for cashable dollars.

StallCation

Complaints

Read the complaints other players have left for Casino Tropez. Learn more about complaints.

Show all complaints
Casino Tropez - Delayed payment of $3100 NZD
I had trouble from the beginning with this casino i was told that my bonus became “stuck” i have never had this issue before. After successfully verifying myself. On 09/09/20 i placed a withdrawal request for the amount of $3100 NZD waited the 72 hours pending period. 12/09/20 comes around I am informed that my withdrawal was accepted and will be processed and in my account between 4-7 working days. That was fine so i waited. 16/09/20 rolls around I am told the amount of $3100 failed due to wrong banking details (this was after pending period and a couple of days) so in order for me to use another withdrawal payment method i had to deposit using another payment method for it to become an option for me. So I used skrill because the payment time was the quickest and on the 18/09/20 i recieved email saying that it was processed and i will see the amount in my skrill account within 24hours. 24 hours went past but there was still nothing so I email to ask what is going on they then advise me it will be processed in another 1-2days and then 24 hours after that i should recieve it in my bank account. How do we go from within 24 hours to almost 4 days just to process it when it states 24-48hours or when they told me it would be in my account within 24 hours.

I am not happy and i also will never use this site again. It has been such a headache going backwards and forwards. How does my deposit get to them through skrill instantly or in less then 10 mins but when they need to process withdrawals it takes days?

I have been super patient, very understanding and kind but it has been almost 2 weeks now.
staus Unresolved
$3100
Casino Tropez - Withdrawals declined & account locked with 53,465.23 euro
I deposited on 28th Feb 2017 and I won 1,100 Euro approx. I continue playing and won few amount and also simultaneously withdraw few hundreds in few requests after I had completed my wagering. I have cancelled and withdrawal many of times based on the my winnings and losing the types of games i played. I successfully received 9 of my withdrawal request with total of 5,300 USD ( I had requested in Euro as my account is in Euro) I had also requested another 4,600 (approx.) in few requests and continue playing. I won 22,475 Euro by playing Halloween fortune II ( please refer screen shot 1 and 2) and my account was upto 30,378.63 Euro. I continue playing with win and losses with other games . I won 2 big winnings by playing Halloween fortune II of amount 29,940 Euro (screen shot 3) and 30, 830 Euro (screen shot 4). My account was total of Euro 53,465.23 excluding the pending withdrawal of Euro 4,600. With continue to my withdrawal pending of 4,600 Euro, I had requested another 10,000 Euro and on the next day all my pending requests were declined including pending withdrawals total of 4,600 Euro . When I checked with the support team, I was informed monthly request withdrawal was only 9,990 Euro . So the online chat support suggested the total amount should not exceed 9,990 Euro in a month. The I requested another 4,450 Euro on 13th March 2017 and that is less than 9,990 Euro including the total amount already received of 5,600 Euro. On 16th March when I tried to login, I found my account was locked. When I checked with the support team on email, they informed me that my account is under ‘’ Risk and Fraud’. After follow up with the support team they informed me to contact them on first week of April 2017. In between I tried sending email to the specific id ([email protected]) on 29th March and 2nd April 2017 and both the emails were bounced back. I wrote another email on 2nd April 2017 to regular support ([email protected]) and they yet to respond back. This means my email to the VIP ID is also blocked by them.(attached email bounce copy) I called up on 3rd April , and they are unable to provide any update. I am worried here because my email ID is blocked and this is first sign of something not correct. I have attached the photo taken from my mobile for the winnings . I kept this in mind based on the review I read somewhere where the casino was clamming for no winnings and the player was unable to provide any proof. I have also attached the email communication. I want to wait for few more days for the casino to response but blocking the email id is not fair. Note – My amount/ withdrawal mention is approx. figure I have no access to casino account. Thank you.
staus Unresolved
€53465
Casino Tropez - Giving me a run around for $100
I ave exhausted my options to successfully communicate with casino Tropez in hopes to recover my money that i had deposited on October 24th . I have submitted my last verification documents on November 18th and complied with all of their demands and rules. But all im getting is a run around. In any attempt to find out as to when my withdrawal will be processed im getting: "we have forwarded your concern, and we are still verifying your documents..." or something in between those lines. The Casino mislead me to make a deposit in the amount of $100 under wrong pretenses (offering and not issuing initial bonus). At which point i requested immediate withdrawal so I could have a game at a more honest casino. During a support chart it became evident that the casino did not offer any bonuses and I was told to make a withdrawal if i wanted to. I certainly did that. The promised 4 day withdrawal time turned into many days more, when I went to check on what had happened, my withdrawal returned back to the casino. I spoke to the support and submitted documents on the 17th, and to their demand more on the 18th of November. Now its been 3 weeks since they were to "verify" my documents to process the withdrawal. I have been trying to talk to that organization some sense, but like i said earlier, they are giving no answers or taking any responsibility for their actions. The email that i got again today to my request to process the withdrawal contained yet again an old attempt to feed me nonsense: (Hello Yarina, This is Lotty from the Support Team. We are awaiting for the response of the relevant department about your concern. Rest assured you will be informed as soon as we have the information.) this been going on for weeks now.... the relevant department hasn't answered for weeks and after numerous attempts from me. please help me to deal with that organization Thank you in advance Yarina
staus Unresolved
$100

Complaint Statistics

Resolved 1
Avg. Amount $ 9,832
Avg. Complaint Duration 6 days
Avg. Response Time 5 days

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Player rating
7.6/10 25 reviews

Top reviews from our players

Never again! I have been having a hard time getting back with Playtech!

Every time I deposit with a casino using Playtech I always lose: So I tried another deposit, this time with casino NEVER AGAIN... I been having a hard time getting back with Playtech! Every time I deposit with a casino using Playtech, I always lose! So I tried another deposit this time with casino Tropez, $32.80 on a 125% bonus, before I even got one spin going they were flashing me offers on a bonus for my next deposit, bonuses with a 2 hour clock. Lol I should have known right then an there, anyway 42 minutes later I busted out, with my biggest win being $8 on a 24 free spin on six million dollar man, not like I was trying to lose, I tried several machines, about 12-15 everyone of them were paying me the same $0.00-$0.20 pathetic!

Casino Tropez is powered by Playtech, and I decide to play it because this day I have no any bonus offer from other Playtech with at least 100% bonus.

Casino Tropez offers me a 100% deposit bonus, this is not a best welcome offer from Playtech, far away from the best, but 100% is also nice when you have no any other bonuses to play with. I made deposit of 75$ and start playing with 150$. If you ask why I made so big deposit, this is because I like Playtech games, and I like Playtech casinos. I did not know any fraud Playtech casino, some of them pay slowly of course, some of them sometimes ask from people stupid things like send notarized documents with regular mail, but I think this is only from people who won from no deposit bonuses, and Playtech casinos just fight against fraud.

With 150$ first slot i open was cherry love, but I did not manage to get there freespins round or any nice win, actually it was terrible session, so with 100$ left and with 33% losing in my balance I decide to give a shot Captain Treasure Pro. Playtech also have not pro version, but I never play it, I love this slot due to special scattered picture in freespins, and also it has 20 paylines which is rare for slot like this. I spin it, and 33% more of my balance go to nothing, and again I even did not see freespins. This start me feel wrong, and I go to good old Thai Paradise as my last hope, but there also was just suck day, and I finish with zero from 150$, and even did not see any freespins game. Awful day.

Thats all, thank you for reading my review about casino Tropez, now I will give them some marks:
Support: A
Bonuses: B-
Withdrawals: not test
Games selection: B

Casino Tropez is among the few Playtech powered casinos where I still play more or less frequently. I really don’t know why but I love this casino and love to play here. It would be easy to say, because I won big here or had matchless success but it would be untrue and this is exactly why they’re a great casino in my book. Most times simply I can enjoy my time here and the superb playing atmosphere. Essentially, they offer all the services that a player could ask for in the modern era. About their reputation or the safety environment it’s enough to say that they are on the market more than 10 years and surely not without reasons. Strange to say something like that but I like their customer service team. Usually, it’s not a good sign if a player has to contact them more times but it’s not the situation here in my case. It happened that a simply bonus inquiry chat session turned into an almost 35 minute friendly conversation giving me a little insight behind the scene. I really appreciate the staff’s professionalism and work.

Last week I paid in €50 and played with X-Men. My total bet was €1.25 and after half an hour I could barely doubled my initial deposited money when the fee spins features were triggered. During, first in Heroes then Villains mode, some 5 of a kind appeared and other lucky combos also said ‘Hi’ and the total win line showed €153 at the end. I know it’s not a whacking winning but I was quite satisfied with it and made a withdrawal. 4 days later (including weekend days and of course after the stupid pending time) the money landed on my e-wallet account. Every transaction I had here were all stress free and smooth.

I think by now it’s not too hard to guess, I’m a big fan of Casino Tropez, without finding any real weaknesses in their system so I’m confident to suggest to anyone to take a closer look at them. I’m sure they won’t be a disappointment.

My review its about a nice casino that impressed me! It is about Casino Tropez, a good and safe casino, they are online since 2001!

What impressed me at this casino was the great support team that they are having and also the bonuses they are offering! I started to play at this casino after I made a deposit of 20 euro and received a nice bonus of 100% with wagering requirements of only 20 times! I managed to complete the wagering requirements but didn't requested an withdrawal because my account balance was showing only 45 euro and decided to deposit another 20 euro to play more! Also received a 50% bonus for the second deposit with the same wagering requirements!

They have a lot of games, video slots, table games, classic slots, video poker and scratch games! I decided to play the deposit and the bonus at Gladiator slot, maybe I will hit the jackpot but I had no luck to win it! After a couple of hours of playing at the same slot my account balance reached 0! I wasn't so upset because I also had fun at this casino!

2 days later, I celebrated my birthday and while I was checking my e-mail, I saw an e-mail from Casino Tropez, it was a 10 euro gift inside the e-mail! With 20 times wagering requirements I started playing the Great Blue slot and the luck was by my side! I triggered the bonus and won about 45 euro and couldn't believe it because I was playing with a bonus of only 10 euro and won something!

I have requested an withdrawal and received my money 4 days later and I was happy because it was a nice gift for my birthday!

Now I want to rank this casino, so I will give 9/10 for the welcome bonus, also 10/10 for the great support, 9/10 for games and 10/10 for the payment methods! Overall 9.5/10 for this awesome casino!

Inactive user

Somewhere within 2012 I was searching for a Playtech casino because I never gave Playtech software's lots of chances like I had with Microgaming. All the experiences I came across on Microgaming's Freeplays will never match that one of Playtech's welcome offers. It's just so incredible to start with. I like that in casinos, giving us a boost in the beginning. I did not get the most out of my bonus as a new player when I saw bonuses on different websites like Latestcasinobonuses.com or AskGamblers. Latest is an affiliate website that lists a bunch of bonuses for members & new players to take just like AskGamblers along with forum threads, only I did not get the opportunity to seal the deal with Latest's offer on 1000 Free Spins in 2012 or take up AskGamblers' "Payback Bonus". Instead I participated in only Casino Tropez's 100% welcome bonus at the time. Why didn't I see AskGamblers offer for 100% + 50% refund!? That offer sounds fantastic for a new player. 100% to match anyone's bonus and 50% return on the deposit sounds like a recipe for success! Alternatively the bonus for 1000 Free Spins were just as good for new players to take up.

On my way to finish with the casino download as I said I only took up the 100%, along with it I transacted a worthwhile $40 and gotten the $40 bonus ($80) from the match to spin on Golden Games for $0.75, King Kong for a $1 because they only allowed me $0.20 as the smallest bet with $1 next to bet. I sometimes played on King Kong in the instant play if I didn't have enough spare time to play for a long time. I couldn't make bets within those amounts like $0.40 or $0.60. My last game was Alien Hunter for $0.75 and sometimes $1.25 when the situation called for it. The Alien Egg bonus is very worth it when I found the double multiplier before any values. The problem for me is it showed up half way on my bonus. This bonus altogether can be hard to trigger as it needs to be on Reels 1 and 5 together to get it. The road was far within my reach to come across a wealthy cashout and so my balance dried up!

I didn't make a withdrawal so I can't give you any details on how fast or if they paid out! Casino Tropez can be given a 7 out of 10!

Casino Tropaz was one of the casinos I registered in in my early days of gambling. I was a very inexperienced player at the time and online casinos were very new to me...I didn't really have a good understanding on how slots actually worked..and the word 'wagering' went in one ear and out another...until I played here. I couldn't have picked a better casino to start my learning in. I think casino Tropaz is very simplistic..there isn't too much jargon on their site and getting their download is really easy. Their terms and conditions are written in clear form and point out what you actually need to know.

One of the main reasons I picked to play here though, was the fact they were offering a free £10 no deposit required to all new players at the time. I don't believe that promotion is running at the moment but it comes and goes so keep tour eye out for it? I had to contact live help to claim the bonus...and the woman I spoke to had the patience of a saint! She was trying to explain to me what she meat by 'play-through' and fair play to her she didn't get ratty with me being so dull and was really nice. These days I struggle to hold together with some casino reps...it just seems wherever you go you speak to someone different who hasn't got a clue what they are doing...that's something you definitely don't have to worry about when playing here.

There is a great selection of slots and casino games to play here and I regularly receive some free cash off them in my emails. I have only made two deposits here and unfortunately no withdrawals..but I always struggle in any Playtech casino. What I particularly like about Topaz as well is the fact you can access their live help from their home page...you don't need to be logged into either the flash or download version.

Casino Tropaz is rated somewhere in Ask Gamblers top 50, I'm not sure where exactly but they have definitely got this one right. If you are the more advanced player looking to make a deposit somewhere I would be inclined to say look elsewhere..at the moment this casino doesn't appeal to me anymore but any newbies this would be a great place for you to start your betting!

However, on the 9th of April it was Casino Tropez’s turn. I heard of this casino many times and played a lot when I was at home (Romania). The casino has a version in Romanian as well, but players from The Netherlands (where I currently live) can not play. Hmmmm... okay? I do not really undertand such restriction, but I am not the person to decide.

I am usually very pretentious about casino websites. Why? Because I think they make a lot of money and should necessary have a nice looking website. Also, it is the very first thing the client sees, so you better be sure that it is nice!

A mandatory thing for me when playing at an online casino is the instant playing option. They always should have this option. Casino Tropez can also be played on mobile, which is really cool.

One thing that I do not like about them is that they spam a lot. When I entered the website I got some automatic messages about promotions and stuff. Also, on the email, I receive lots of emails from them.

My experience with them was very pleasant. They have games powered by Playtech, so there Is nothing new about them. They had really nice bonuses when I played, as I see they still have good promotions (really, 500% bonus on the first deposit?)

The conclusion is that you should really try it if you’re looking for something fun. The casino is worth your time.
My rating are as follows:
Software: 8/10 Playtech
Bonuses 10/10 love their bonuses!
Support: 9/10, Helpful and friendly
Cashouts: 4 days maximum

Tropez Casino is well designed. The layout is up to high standards - it is interactive and fairly easy on the eye. One thing I really like about the design is the vibrant green color that gives the casino its signature. All the information you could need is easily accessible.

Casino Tropez offers players the option of playing on either the Flash or Download versions of the casino. I found the Flash version of excellent quality, but as usual I would suggest to play on the Download version as it does offer more games and features. The casino software takes only about 3-4 minutes to download.

Boasting over 100 games covering all the major gaming areas -including a long list of card and table games, slot machines, video poker, arcade games and progressive slots - all gamblers should find what they are looking for. Slot machines have hilarious animations and some of the progressive games have huge jackpots up for grabs. I headed to play Queens of the Pyramids and ended up with Fruit Mania. Although I didn’t win anything, I had a pleasant moment on those enjoyable games.

Casino Tropez is apparently attentive to new development and gaming opportunities. It continuously innovates in order to stay ahead of the industry. Thanks to its new agreement with Playtech, it now offers all the famous games on its mobile version. I tried it and can tell that it is a genuine success; in other words, you will now be able to find all the realism and excitement of the online casino on your smartphone or on your tablet. As they like to say: “anytime, anywhere.”
There are many bonuses provided to customers. Not bad, I said to myself… until I realized how much I had to play through! I would therefore warn against those bonuses with severe play through requirements. Usually experienced players are aware of the trap. Not only that, it is almost impossible to keep track on how much you have wagered to meet those play through requirements.

That said, Casino Tropez has -like many other online casinos - a huge variety of deposit and withdrawal options to choose from. I have a chronic run of bad luck on this casino and I most of the time end up with a balance of zero dollars, but according to a considerable number of feedbacks from gamblers, I am quite suspicious about their payment services. In fact, many complaints have been raised against the casino when withdrawals are attempted.

I already contacted their customer service via email and get a response within a few hours. This is still correct and convenient for me.

I do not necessarily recommend Tropez Casino, but it’s up to you to check it and see if it is a good match for you.

Inactive user

I set my eyes the moment Casino Tropez sent an email to me regarding a 500% match bonus up to $100. With only a $20 deposit I went along with it! Of course this was not the first time I was being offered a 500% match. What I did was I made an account through the link they made inside the email, followed the instructions and downloaded the Casino Tropez casino. It took less than 2 minutes considering the fact that I have a fast computer.

While gazing in front of me the casino lobby I was greeted by one of Casino Tropez's kind and welcoming support representative. She said" Hi and welcome to Casino Tropez!". I replied to her chat and told her that I signed up through a link Casino Tropez sent me. When I mentioned the 500% match bonus up to $100 she exclaimed in a positive manner and agreed to make this available to me for a minimum deposit of $20 or more. Although I can't explain in specific detail what she said during the conversation but I know for a fact the wagering requirements were 30x the wagering requirements to complete and make a great withdrawal! While using my trusty Mastercard to make matters more interesting I went on to make the $20 deposit! Before she ended the chat she said "Is there anything else I can help you with?" and I said, "There is nothing further I need assistance of, I appreciate you help! Have a great day! Goodbye for now!".

While closing the chat window I went forth to play of their smashing slots. I wanted to try something new first before emptying my balance on well known video slots. So I opened up Farmer's Market. Farmer's Market introduced me with 20 paylines with a maximum of a $2 bet but can be adjusted by the coin size. To me it is not exactly the type of video slot I would play more often because the payouts don't exactly pay up. With my balance lowered to $95 left while playing Farmer's Market I finally hit it's bonus feature. To get this the grape symbol saying "Bonus" underneath must land on both the 1st and last reel to trigger the Farmer's market feature. Inside I was presented with crates holding free spins, multipliers, magic fruits that automatically give you 3 picks and the rotten fruit which ends the feature with what I won. I was awarded 22 Free Spins with 3x multiplier when I took down two magic fruits while picking the right crates before choosing the rotten fruit. At the conclusion on the free spins my balance rose to $34. That's $9 over my losses. I began to continue my wagers elsewhere because Farmer's Market wasn't the ideal slot to play on. Another slot I began to play on is Frankie Dettori's Magic Seven. A 25 Paylines video slot that really pays in the bonus and free spins feature! What I like the most about Magic Seven is inside the bonus round there are multiplier trophies hiding behind a spot along with prize values. Of course their are red spots that end the feature but if you could collect many prizes and multipliers before ending the feature you will walk out a big winner!!! There is this one time where I almost walked out with all of the prizes but my last pick between the two remaining spots were a red spot instead of the prize value. I was so close and I forgot to take a screenshot of my play! it was too exciting! The rest of my wagers fell on Jackpot Gladiator, Cherry Love, Desert Treasure, and some of the Marvel Jackpot Slots as well as their fantastic Live Games!! Loved it all the way around and I even earned $366 after completing my WR!!! The most fascinating and rewarding casino I came across!! Casino Tropez!!!

Support: 10/10
Payouts: 8.5/10
Deposits: 10/10
Withdrawals: 8/10
Terms and Conditions: 9/10

Casino Tropez is another Playtech casino I played back in the days when I was obsessed with Marvel slots. Like in many others this was disaster as well.

I registered with this casino and made a deposit taking first deposit bonus with twenty times wagering requirements it is pretty decent bonus with not to big rollover. The main plan is to get wagering out of the way using off course Marvel slots, and then maybe do some card games if there is any money left on my account.

I thought for a long time which slot to chose since there is a lot off them and decision went on X men. In the beginning I was getting small wins and always one scatter away from hitting free spins. I also got x feature for couple of times but not significant amounts were won. Since I had wagering and with low bets and wins I could play for a month and not complete it so I decided to make my bet higher much higher and let the twenty spins I could afford with money I had left to decide what will happen. Either I will lose all in minutes or I will win big and be close to fulfilling rollover all was at stake. For the twenty spins I made I won only enough money to make four more spins and that was it. Of course I did not win anything with those four spins either and I was done with my wagering because my balance was zero.

I mostly blame myself for this outcome at Casino Tropez because I would not treat my deposit money easily like this one with rollover and maybe had a chance of winning something. I guess it was a bad strategy from the start but it was not to big loss for me since it was a money I won in other casino and I was not too much disappointed.

I don't know about withdrawal times I wish I made it to there but everything else was working well at this casino except my luck and support was a little bit pushy with bonuses but I always expect that when it comes to Playtech casinos. Overall grade for Casino Tropez is 7/10 not the best but safe to play.

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