- Live chat open 24/7
- Mobile friendly
- UK Gambling License
- iTech Labs Certified
- More deposit methods than withdrawal methods
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Casino RedKings Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Casino RedKings is an online casino that gives players a realistic Vegas-style gaming experience. Powered by SkillOnNet, Casino RedKings is able to offer a multitude of different games. They hold a license in the jurisdiction of Malta and the UK Gambling Commision to offer games to their players.
Security and Fairness
In an effort to keep their players safe, Casino RedKings uses multiple security protocols. The most important of these is 128-bit SSL encryption. This technology prevents anyone from accessing your data as it is sent to and from the casino server. Casino RedKings then keeps this data safe from being harmed or stolen with the use of an industry standard firewall.
For those concerned with the randomness of their SkillOnNet games, Casino RedKings has published an audit from iTech Labs. This certificate can be viewed by clicking the seal on the bottom-right corner of the website. It validates that the games produce genuinely random results. Although the most recent audit is two years old, there is little doubt that Casino RedKings continues to run a fair operation.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Casino RedKings uses games from SkillOnNet, a quickly growing casino game developer and provider. Their largest selection, as is the case at most online casinos, is their slots. Each of their slot games has its own unique flair, from individual features and payouts to unique themes. Their game selection is not as large as that of other platforms, however: it contains a little over 20 different slots, which includes both the video and classic categories.
As far as table games go, however, Casino RedKings has a selection that is actually larger than that offered by many other casinos. They offer four different roulette games (including Roulette Machine), three blackjack games (including progressive blackjack), and a variety of other favorites like craps, baccarat, and Caribbean Stud Poker. They even offer two signature games that are hard to find elsewhere: Doubles Heaven and Big Wheel.
Video poker lovers are quite limited with the variety they have available to them. Although the variants offered by Casino RedKings are both graphically advanced and well-paying, there is little diversity. Players have their choice of four of the most common games: Jacks or Better, Deuces Wild, Joker Poker, and Aces and Faces.
Support
Casino RedKings shines in customer service; in fact, they are one of the most efficient around. Players can get a hold of them instantly through their 24/7 live chat service, something that more casinos should be offering. Players who prefer can also contact them via email. Casino RedKings uses multiple email addresses to streamline the process. They may also be reached by fax and telephone, but be warned that you may receive international fees for using these methods.
Complaints
Read the complaints other players have left for Casino RedKings. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I have always enjoyed it very well, they have a lot of games and bonuses, and the payouts very fast, until recently I liked everything... but lately they have gotten a lot worse.
I don't understand what is happening at this casino, I was not credited with a bonus and I tried to contact them in chat I waited 3 hours without having any response I tried to send 4 emails but nothing, and luckily I am a vip level. It seems to me that this is not serious behavior.
Thank you for posting a review Its very hard for us to comment because we don't know your RedKings account username so apologies for all the issues you mention above . We do not know the details of what went wrong but we do not operate the way you suggest. We are a very serious Casino with many Licenses in many Countries and we take Customer service very seriously. So please contact Support and maybe give us a second chance ? the Redkings Team
Very disappointed. Won 200 euro, no wagering anymore. Trying to payout. Verified my account. everything was ok, all my documents were uploaded. But no money. There was something wrong with my account. They wanted all my bank account documents, so they could transfer the money. I waited for 3 days but no answer. So I spend all the money I won on their games... I don't trust them anymore, I closed my account after I lose everything.
Sorry to hear this but without having your account details we cannot comment on what you have posted the RedKings Team
Nothing, these guys come across as dodgy and not wanting to take the risk of having anyone make a positive gain from a promo. See my negative comments below for what I mean.
I received an email from them saying "Due to management decision, the account you created with username xxxxx has been restricted from taking advantage of our bonuses and rewards."
I dont even remember signing up to this casino, let alone making use of their bonuses. Any casino that is this quick to restrict promos on an account is dodgy and should be avoided. Bigger more trustworthy sites will take a lot longer to deem your account unprofitable. Basically what they are saying is "we only welcome people who are going to lose all their money with us"
Thank you for your feedback. You may not remember signing up but you did . All we are saying is you are welcome to play with your own money but there will be no welcome bonuses for you. Not dodgy just preventing you taking even more bonuses on our Network Have a great day Team Redkings
NOTHING, the whole experience is terrible, steer clear of this site
Terrible customer services once they have got your money. Want all sorts of very personal documents sending before they will give you your money back.
Thanks for your feedback, If documents were requested it would be in accordance with our License but i see from checking your account your payment was sent on the 29th in the morning . team Casino RedKings
Poker platform runs better than some other platforms
Withdrawal times, customer service, terrible transparency, poor UI, bad communication, buggy.
Thank you for your review, we will pass your comments to the Casino team The Redkings Team
I like the fact that it has many deposit options. Waiting for a withdrawal to be processed so let's see how that goes. Will change review rating if everything goes smooth :)
The support isn't great. Calling from the Netherlands to the support line is very expensive and after 15 minutes I still didn't get any answer.
Thank you for your review. Can you please send me your username so i can check your account and come back to you with updated information. The CasinoRedKings Team
Honestly speaking, I have never really liked any of Skill On Net casinos before, of which this RedKings was one of them, and I had actually forgotten all about them, until one day, a promotional email got into my mailbox and caught me by surprise. "Oh my god", I was thinking to myself, "I have an account at this RedKings casino?" Luckily though, that promotional email showed my username, so I was able to do login, after some years of leaving the account dormant!
The first thing that caught me by surprise, was the number of listed game providers, a huge contrast to the casino's list when I signed up some years ago. However, I didn't like any of Skill On Net games, so this was the main reason why this casino soon got lost within my brain! Hehehe. Now, there are big names available, like NetEnt, Microgaming, Play'nGo, etc, but unfortunately, the games list isn't exhaustive at all. I couldn't find a few of my favourite games, like Microgaming's Supe It Up game for example, but I was happy enough to see Finn And The Swirly Spin in the list. Had there been no Finn game, I would have requested for a closure of my account instead! Hahaha.
Where customer support is concerned, Redkings is way better than some casinos. The Live Chat service is available around the clock everyday, so I'm never stranded whenever I need immediate assistance. Responses via email are fairly good also, usually getting replies within the same day itself, although not as lightning fast as at a few other casinos. Then there is also a 'favourites' listing that doesn't disappear upon logging out, so all my favourite games can be accessed quickly at any time, without needing to do a search first. But what I like best, is that all deposits via Neteller do not incur deposit fees, unlike most other casinos! And not only that, the minimum deposit required is only $10! Whoopie!
Well, I would have love this casino even more if I could have made a win on my favourite Finn game. I had deposited $30, without taking any deposit bonus, hoping to make a quick win, but sadly, the game started cold and remained cold all the way, right up to my last spin. I could only get to the 2 Keys level with my $30 starting balance, and that was a very poor result indeed. There were just too many empty and very low paying spins - nothing unexpected of course, but something not preferred. Well, sometimes we get good plays, but most times we'd get lousy plays, and it works the same way for all games, hehehe.
Very nice casino! I signed up and receive 2 times welcome bonus 100%. They even gave my a VIP status so almost every day I can get bonus for playing. Got some winnings and the money was in my skrill account within next day. Online support as well is friendly and supportive. Maybe need to add little more games like MG and Netent(maybe not available for me because of country) I am satisfied with time spent here and will come again for sure.
Thank you for your review and positive feedback looking forward to seeing you back Team CasinoRedKings
I was member of this casino 2 months and I made two deposits with bonuses of 50 spins and nothing win. They have a big selection of games. I like netetnt games very much, good live support they are very pleasant.
Nothing to dislike I dont make any withdraw so I dont now how that work. Nothing too bad for me with this casino.
Thanks for your comments, withdrawals are done within 11 hrs including weekends
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Easy to sign up, They have plenty of games and providers to choose from and the site is very easy to navigate, you get plenty of free spins in there promotions.
I made a withdrawal 33 hours ago and it's still pending, they state they get them done within 2 hours. This is just not good enough as most casinos do them within 30mins these days, also you can only make 1 withdrawal at a time so puts you off adding more funds because if you win you can't withdraw. They need to get with the times and sort this out.