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Page 3 – Player Reviews for Casino Extreme

Casino Extreme

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Player Rating 139 reviews
8.2/10
139 reviews
Complaint Response 16 complaints
1 day avg. 16 complaints

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Player Rating
8.2/10 ● 139 reviews

Top Reviews From Our Players

Pretty good gaming selection. The live help is usually prompt. I have had a few wins worth withdrawing however, as I assume folks would understand how it goes I never made it to the withdrawal section. Lol

Loading page for the lobby. The lack of access to your account options in menu. All of the table games suck. Most of site overall slightly outdated.
Sorry guy uys

Immediate payouts via Bitcoin. Easy document verification. Great customer service. Large selection of games to choose from. Easy to navigate and fun!

I'm an experienced online gamer and I have been around long enough that I can safely say, I have tried them all. There is no doubt in my mind that Casino extreme is by far the best online casino available. They are fast, friendly, generous, effective, creative, Fair, simple, and consistent! Because of this, they have won me over as a long term, loyal, supportive, member. This I shall remain for as long as they continue to conduct their business exactly as they do!

I said, I have been playing at casino extreme for quite some time now. I have suffered long-term losing streaks and I have also and knocked out of my chair with huge wins. I have made mistakes with deposits, withdrawals, and promotions oh, and they have made mistakes as well. All of which when negotiated, agreed upon, and corrected in a fast effective way... So I am supposed to be listing dislikes but I can honestly say I have none. I have no complaints at all. Cheers Casino extreme!

Always an awesome experience with this casino. Support is top notch; everyone is very friendly, patient and helpful. Depositing and withdrawing are also super fast and easy. Absolutely love playing here, highly recommend!

One of the best bitcoin casinos where I have ever played.
Live support is fantastic and they offer really good bonuses with fair conditions. Withdrawals are also fast.

I'm not a big player at Casino Extreme. I play sporadically here the past couple of years and honestly just did my first cash out with them which I will address later in this review. The reason I don't play here as much is because the RealGaming slots are pretty tight and it can be frustrating to lose your money fast or faster than say a casino like Intertops where from my experience is more consistent as far as the opportunities to win are concerned. You probably are asking your self " well what does that mean?" ...It means that you actually retain a glimmer of hope that things will turn around even down to your last dollar and that's only because you widdled down your deposit only to make it back. Maybe double it, then go back down until finally the roller coaster ends with another loss and you beat yourself up thinking about the opportunities you could or would of should of.

Casino Extreme on the other hand doesn't play like that. But the times that is does payout - it can be big, really big. And if you can stop playing and get yourself over to the cashier to submit your withdraw request then what happens next is what separates this Casino from it well intentioned colleagues. Once they verify your not breaking the rules or doing anything shady or have no history of being a douche bag or whatever they will deposit your winnings into your account all of which takes either a few minutes or in some rare cases a few hours if their behind or if you haven't responded to something they need you to do, regardless the money you won will be in your account faster than any US facing casino on line. Period.

Therein lies the trade off of the stiff slot play...I see it as glass half-full.... half-empty kind of deal ....you can either be pissed off the slots play so tight or you can thank them for not wasting your time doing what every other legit casino offering real gaming software does which is the roller coaster play sequence and lets be honest is more enjoyable to play. Ultimately 9 out of 10 times you end up losing whether you play a long time or short time but if you play long enough at CE you'll figure out to take what they give you at any denomination even if its only your deposit you won back. Patience pays off here eventually. If you compare the withdrawal process at other casinos ( the reputable ones that are US facing ) then be prepared to wait 48 hours before anyone acknowledges your withdraw ...and pray you dont win on Friday night because for some reason there is no one around on the weekends which has always made zero sense to me since one would think that Friday and Saturday generate the most traffic for these guys...and the 48 hours wait i should have clarified is actually 2 business days ....so Friday nights win will take you all the way to Wednesday to get a withdrawal process started. And if your willing to wait that long and submit your withdraw request they leave all your money still in your account ....so it stares at you enticing you to take it back out for a spin which can be agonizing if it is a lot of money

Casino Extreme doesn't play those games. You submit your withdraw request and its taken off your balance. You submit your request a 6AM pacific time central time eastern time whatever time ..whatever day and someone will respond and initiate your withdrawal ....You need to talk to someone ? Try their chat ...within seconds on most occasions someone is there to help you. You ever get the feeling when you chat with these casinos that your talking to a 3rd party chat service that has NO idea what your're talking about and it takes 20 minutes to answer your question? Chat reps at CE Im pretty sure work at CE since they are the same reps that email you back (just as fast if you use email i might add) . The reps here are always concise and polite and actually answer your question. Never in the two years I have played here has one of there reps started a conversation with a solicitation of a bonus. Never have I been made to feel that my $25 deposit was small change or treated in differently.

So to sum things up ...I dont know who runs these casinos ...for all I know it could be some 16 year old kid running a home built server out of his parents house in Costa Rica. I don't know if the people we interact with at all these casinos online are even real people. What I do know is: If your from the USA and new to online gaming then I pity you cause your gonna have to go thru trial and error figuring out whose legit and whose not. Hopefully soon you will figure out there are a boatload of flat out ROGUE casinos almost just as many SHADY aka long payout times ...no one to contact etc....and only a handful of US friendly casinos that walk the walk .....Casino Extreme being one of them.

There not a flashy casino and despite there slots being tight run by Real Gaming software that is far from perfect and we have to use since its one of a half dozen or more casino software that plays to the US players ..I wish there was more but right now there isn't. This casino wont give you the run a round ...they dont bomb you with hundreds of emails with stupid bonuses ...you can reach someone there 24/7 and if you treat them with respect when contacting them they will reciprocate and you may see a few free plays sent to you at random times. And if you did everything your suppose to do to be verified in their system then you will be counting your winnings in your own bank account faster than any US facing casino onlin

Therein lies the trade off of the stiff slot play. I see it as glass half-full half-empty kind of deal. You can either be pissed off the slots play so tight or you can thank them for not wasting your time doing what every other legit casino offering real gaming software does which is the roller coaster play sequence and lets be honest is more enjoyable to play.

Instant cashouts. NO LONGER ACCEPTING WEEKLY DEPOSITORS.

I've been a loyal customer - weekly. I use cash - no bonus attached deposits. They used to reward me with free spins for making a weekly deposit win or lose. Now, I have to have a losing deposit to have a free spin bonus. Which is fine - but it's no longer a perk for a weekly depositor. I literally would deposit 50-200 each week but no longer. I'd rather be connected to a good bonus.

Hey Rmart210, Hope you are well! I’m so sorry for us to be speaking here after such a review. As you mentioned, at Casino Extreme, we always did and we still try to reward each dollar you deposit with our many loyalty rewards. Every day you make a deposit, we provide free spins. Every week you make a deposit, we try to meet you with a weekend free spin reward. Every month we will try to reward you if you deposited during the last month, and besides above mentioned, we have many other free bonuses available to our loyal players. But there are limits to everything, and sometimes we cannot provide everything we would like to. In your specific case, over the last month at Casino Extreme, you received 7 different free bonuses while only depositing twice. We were happy to provide all those bonuses, as you are a valued player at Casino Extreme, but we really couldn’t get any more for the time being. Losing or winning a deposit is not the determining factor here, but the amount of bonuses claimed compared to the amount of deposits made. Exactly due to the fact that we have many rewards, sometimes the amount of free bonuses claimed can exceed the amount of deposits made over a certain period. As much as we would like to provide another gift, we simply cannot do that in these cases. I hope you can understand, and I hope you will reconsider your decision and continue playing at Extreme. We think we have proven that we value you and that we will do our best to keep you happy, but if not, we are sorry that we have not been able to meet your standards. We wish you all the best in your future endeavors and hope to hear from you again! Sincerely, Mikey Casino Extreme

user avatar

I do love the master payouts than the majority of casinos and the fast response time with email inquiries.

I have to make a retraction to my earlier comment. 99 percent of the time I have very nice and professional service there was only one instance that I thought that I treated unkindly but I can't let one instance detract from the other staff who are awesome at what they do. I would highly recommend this casino

What I love most about Casino Extreme and Casino Brango is absolutely their customer service, they are the greatest guys (and girls) ever they help me anytime I need help always willing to throw me a chip or free spins if I've made a few deposits, I get a generous amount of the free chips and Spins too... sometimes it's hard to catch the playful sarcasm over a text or chat but I've never had an issue with any of them and trust me I'm always chatting them up, always! And those two are the only casinos I play religiously because of the instant payout. The machines could be looser I agree but when I do cash out it's a doozy LOL I deposited $35 and used their daily bonus the other day and cashed out $2,200 instantly. And after my cash out they still allowed me to receive the spins that went along with the bonus coupon.

There's nothing I dislike about Brango or Extreme. I'm extremely upbeat and happy every time I talk to them and they've always treated me the exact same way. I wish the machines were a little bit looser but that customer service makes up for it not to mention the free chips and Spins.

Faster payouts were one of the biggest draws for me when I discovered them and the very fast customer service.

I used to have awsome customer service. One time I was confused on if I had made a deposit of ETH and found out that I already did earlier that day. They initially credited it back then it disappeared. I apologized for my mistake. Their response was " Don't let it happen again". Seriously. There are many more casinos than this one. This one is getting tighter with less payouts. I used to love this casino. Not sure what happened.

Dear Mevans20002, Hope you are well. We are very saddened to hear that our long-lasting relationship has taken sour note. It is true that you have had a streak of bad luck with us, and we are sincerely sorry that it happened to you. One of the few things none of us has any control over is who Lady Fotuna favours and who gets neglected... Only thing we can do in these cases is hope the streak will end, and provide Free Bonuses - which we have done for you whenever possible. As for the removed Ethereum deposit: It was, due to a technical error, processed twice to your account. In these cases, and according to the terms & conditions of our website, the duplicated transaction must be removed from the account. We are, and were at the time, terribly sorry about the inconvenience caused by this error, which is why we've credited a free spin bonus to your account afterwards, as a small token of our appreciation. All that said, we completely understand your position, and bear no ill will. We wish you all the best in your future endeavors. I hope we talk again, hopefully under better conditions. :) Sincerely, Mikey

user avatar

I want to give them a shout-out because I had an awesome, positive customer service experience a couple of days ago. I won some money on a free-spin bonus and requested a withdrawal. Initially, it was denied because it turns out I wasn't technically eligible for the bonus. When I pointed out that if I wasn't eligible, I shouldn't have been able to redeem the free spins, the CS manager (Sean) was really decent about it. He worked out a solution and I got a payout!

When there are so many casinos doing everything they can to give you the run-around and keep your winnings, it's SO refreshing to find own that actually has the player's best interest and satisfaction in mind. I highly recommend them as an honest and trustworthy site.

Also, the games are great ... your standard RTG selection, payouts are same-day, and I find that their slots pay out well and regularly. They also offer a variety of promotions and cash-back on losses.

It's not really a dislike, but I would love, love, love it if they offered some No Rules match bonuses. But that's just because I'm greedy and want to play with free money from someone else :). Actually though, since their games aren't wound so tight that it's impossible to trigger a feature, winning without "buffer" money is totally possible. I deposited $15 tonight and cashed out $300. So I guess what I'm saying is there isn't really anything to dislike.

Before 2019 came around this casino was fun and you could last a while playing, The payouts are fast if you get one .

Sense 2019 came around they must’ve changed their return the play or percentage because I have spent over $7500 and I have one withdrawal for $700 Play at ignition casino or café or slots LV that played those places you could win real money .

Super fast payouts, friendly customer service and quick and easy verification process. The bonuses are okay, they have a pretty decent cash back offer for non-bonus deposits which is nice since I don’t tend to play on bonuses.

The slots are are pretty tight and accruing and large sum of money is a bit of a challenge, that could just be me though..

What I like about both Casino Extreme and Brango is of course their instant payouts... and they may not have the loosest slots but they are more than willing to give you plenty of free spins and complimentary chips in between every other deposit. At first there customer service appeared to be a little cold but that's actually not the case at all. They were always very helpful just never seemed very friendly on the contrary they are very friendly I've been playing it for a year now and I've only been a few times but the last time I withdrew $2,200 to my e-wallet my address did not stick and in return I sent them their own address so when I pasted it to my withdrawal request I was actually pasting their address to my request for the money went right back to them.

Needless to say I was hysterical they calmed me down and assured me they would resolve the issue asap... less than 24 hours later I received my withdrawal. That was a mistake on my part and they did not have to do that. I also got the fact they answer you so quickly on chat

I don't like fact if you use the monthly coupon on let's say Wednesday you can't use it any other Wednesday so if you use Monday through Sunday in the first week which I do sometimes, I can't use it for the rest of the month.

I literally like everything about this casino. Slick layout. Casino loads very fast. Probably the fastest responsive customer care but here is what I love about this casino. I had requested for a withdrawal and they processed my withdrawal in under 90 seconds after requesting the withdrawal. I went to cashier punched in the numbers received email and was asked to contacted customer care. Even before I could finish my sentence on chat I received my withdrawal

Nothing to dislike honestly. I joined here in July with a 1000% bonus and since loved it.

Fast withdrawals, and responsive customer service.

Slots are loose enough to get you playing but after for months now and thousands of dollars they have become suspiciously cold. All with similar patterns of starting with small wins and then going completely dead.

The fast withdraw and fair verification process and TONS of various bonuses and promotions and SUPER NICE live support.

I would have to agree with several other reviews on here. A casino that is quick to withdraw is awesome but when the games are so tight its kills the enjoyment. Almost better off playing and getting a decent surprise win more often, at another casino and waiting the average turn around time for your withdraw. At least your getting back something...At Extreme Casino your lucky to hit 9.00 and its so tight it takes it right back even if you change up games. You definitely notice games seem more lose if your playing with a bonus or cash back and those withdraw terms are nearly always 100.00 or well below.

Fast withdrawals after a very fast verification process (at least compared to most casinos).

The support team is super responsive. Having played on Halloween 2018, I also found them to be very generous with bonuses.

Full selection of RTG games.

The games feel fair and it’s not rare to see your balance really go somewhere nice.

Only $10 for the minimum bitcoin deposit, and bitcoin deposits are credited super fast.

The BEST RTG casino I have ever played :) excellent support, fast verification, fastest withdrawal casino & last but not the least excellent promo

I love playing at Casino Extreme a lot ... have been a regular player since last 2 months :)
Keep it up (y)

The live help is A+ So patient and to the point.
Payouts are fast.
Games are great.
Read & ask about T&C. They do their part if you do yours!
Highly recommended

Everything all around a great casino. Never had any issues. Always have been honest and direct. Good customer service. All around a great casino. My favorite by far

Inactive user
10/10

Amazing customer service and extremely fast payouts. They definitely treat me well and always answer my questions.

I wish I could play all the games they offer on my phone but at this point I can not.

Pretty good casino, great welcome bonus. Livechat answers very fastly and is very kind.

Got my account banned and winnings taken away, this was problem on my end on verification but still, it was a humane mistake and should be treated as it is.

Very Fast Payouts!! Great customer service and rapid response!! The best online casino :)

Nothing!! Perfect :) Never had a single problem!!!!

The bonus is lovely, got a 250% matchup bonus with only 35 x wager that I think is pretty awsum.
Support (live chat) extremely fast and realy really nice and helpful, helped me alot with noob questions that I had and didnt get tired of my stupid questions and just linked me their faq. Live chat answered to it all perfect support I must say!

Nice and easy design.

I think other casinos might have hard to compete to this casinos support.

Not much I often dont rarely give bad review on casinos since I dont want my experience to have influence on others. But here is everything to love nothing bad.

Super quick payment. Super quick and friendly chat. Great game selection. Seems to be fair odds (lost some, won some - ya know that story right!?). Yes, I have had a payout personally and it took all of 10 minutes. Incredible really. I highly recommend!!

At this time, I do not dislike anything. Perhaps some more games down the road, but the current selection is large and will keep you busy!!

Everything’s about RTG casino plus extra likes for casino Extreme for instant respond and very friendly live chat which very rare for RTG casinos out there. Account verification super quick, withdrawal is instant if you follow all the casino rules everything’s will go smooth with zero delay

Not a dislike but suggest if the casino can add daily bonus on fri,sat,sun

Hi Johnviet, Thank you for the kind words. We are very happy to hear that you've enjoyed playing at Casino Extreme, and congratulations on today's Instant Withdrawal! As for the bonuses remark, we currently have active bonuses reserved for Friday, Saturday and Sunday. You can read all about them on this page: https://casinoextreme.eu/monthly-promotion. Hope this information helps! Sincerely, Mikey Casino Extreme

user avatar

Payouts do happen, apparently. Heard from a friend. However I was not lucky enough to get paid what I won.

Casino extreme is great at feeding you breakfasts and “tomorrows”. Sure, they’ll always take your money, but when it’s time to withdraw, they’ll do their “account review” first. In my case, I apparently broke their rules, which were “multiple accounts” and “one bonus per account”. They connected my account to my roommate’s account and put it on long “review”. I tried explaining that at the time when both accounts were open we were not members of same household and have documentation to prove it. Did they want it? Nope. No reaction. That was when my now roommate made one and only deposit and we became members of same household after that and my roommate hasn’t played since then. The only response to my arguments was “we’ll get back to you with resolution “in couple days” and “tomorrow”. Needless to say no one got back to me tomorrow or in couple days. Chat was also unhelpful. One day it was “the only way to verify is via email and you must wait”, another day it was “I can’t find anyone from that department to connect you”. Finally after 11 days of waiting I logged on, played my $3800 balance down and forgot about this so called casino. Never again.

Good day Vitali, Thank you for your post. As you were already informed, you have violated several rules of Casino Extreme. We did our best to verify your account, unfortunately, that was not possible due to to many similar accounts and the documents submitted to us were not proper. You have all terms and conditions stated clearly on our official webpage here: https://casinoextreme.eu/terms-and-conditions. And the rule you have violated is: 5. User Account, 5.1. Opening a User Account b.You are allowed only one User Account. If you have more than one account, all winnings will be void. If you open more than one User Account, the Casino may close all accounts and any bonuses and winnings may be voided. e.We reserve the right to request from you a copy of your proof of identity, address, copies of credit cards, an approval signed purchase history and/or other appropriate documentation when withdrawing credits, so as to provide fast payout, prevent fraud and make all financial transactions secure. If you fail to provide the requested documentation within 2 weeks, or submit fraudulent documentation, we reserve the right to cancel the payout and/or close or lock your User Account. Please note that once you create an account at Casino Extreme you agree on all terms and conditions. We do hope that this helps. Have a great day ahead of you. Sincerely Mikey Casino Extreme

user avatar

The payouts are incredibly fast as I received two payouts within an hour into by bitcoin account and back in my checking account in 1 or 2 business days. The verification process was very thorough and it took a few days but a minor inconvenience. I lost a few hundred and then took the cash back bonus and hit for almost the maximum and withdrew it.I then redeposited and hit for over $1000 and was able to withdrawal that immediately. Why would you play at another casino! The customer service was good as well.

I am not using any bonuses because of the max cashout and it can be a little tight but the upside is when I win big....immediate withdrawal. Not much not to like.

I love the rtg games and since my last review I have won here. Their live chat is fast in response and the instant withdraw is actually almost instant. This and Brango the sister casino have become my favorites because of their quickness.

Not really much to dislike but I have learned that after a win it's probably best to sit back for a while because things can get a bit tight. This is my updated review.

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