Page 2 – Player Reviews for Casillion Casino
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Nice good and fair casino, nice layout no nonsens or lies about bonuses, what you see is what you get. :D good casino.
Neteller payment still not done after 11 hours. Live chat is not easy to get hold off, but always answers.
Very quick on the pay outs, and am very satisfied with the quality of the customer support, straightforward and no bu****t. Games are fun too and constantly update.
The site is pretty cool with some cool games, they have a little choice but the site is nice .
Unfortunately I can't say too many nice things about this site as they breached too many gambling rules.
This casino doesn't have a license to operate in the Uk so if you are an U.K player stay away. They also never reply to emails and the chat operators ignores your messages. They also don't respect cooling off period.
Terrible site!
Very luckily deposited 30euro and have in my account now 8000euro. I'm in the process of verification now sent all docs today morning and got an email saying wait for 1-3 days. Judging from below reviews 1-3 days is longer than usual but anyway no problem waiting 1-3 days for verification. There max cashout per month is 8000 so il stop playing for now until withdrawal goes smooth.
Hope everything goes smooth.
Cheers
I joined at Casillion Casino a couple of weeks ago while I was looking for some new online casino which has NetEnt video slots. I found this one right here at Askgamblers. When I opened their website I first checked promotions. Offer for first deposit was good enough for me and I claimed it – it was 100% match deposit bonus up to 100€.
Anyway beside NetEnt software here are also some others like Microgaming, GameArt and Evolution Gaming. But since I am a huge fan of NetEnt … I played only their games. Hehe. I made a small deposit here around 20€ and I got the bonus money right away into my balance. For the beginning I choose to play Piggy Riches. I was playing at 0.3€ bets, but later after I saw that game pays good, I raised my bet a little bit. After some minutes of playing it my balance was goes up to around 70€. Later I got bored of those piggies, and I choose Jack and the Beanstalk. At this game I made around 200 spins, I was waiting for free spins but I never triggered it. I guess it was really a bad session. After I closed Jack and the Beanstalk I had on my balance around 20€ and I decided to spent it on Dead or alive. I was hoping to get some wildlines or ˝at least˝ 5 scatters. Hehe.
Well… in the end I got busted and I lost the money without any big win on it. But I had some nice time while I was playing here. All works fine, without any problems. I think this casino is good, I have trust in it. Otherwise I don't think I will make more deposits here just because of their bonuses – for 2nd, 3rd, 4th and fifth deposit you get only 30% match deposit bonus which is too low for me. It would be better with less bonuses and higher percentage. My ratio will be 7 stars.
Small match deposit bonuses for 2nd, 3rd, 4th and fifth deposit
Pleasant design and wide choice of slots. The website works quickly, brakes nothing. Good choice of methods of the deposit.
Good variety of games, support was fast when needed, fast verification process and payout, nice bonus. All in all everything a good casino needs. :)
One of the greatest pluses - a low deposit, starts with 10€ via Visa card. This fact's tempted me to play more slots...by this token, NetEnt slots are good as always, I really enjoyed (and highly recommend) Gonzo's Quest with perfect video-design that supported me to win.
Casillion works fast, you all know that slow-working casinos annoy us more than mosquitoes on a summer night!
For me the biggest minus lies in plenty childish design, although it is the question of taste. Besides, I want to play 'live casino' but can't understand why there is no fun mode for this: I don't want to risk not being sure that I know the game for good.
Dear Sir, Thank you for your review and we would be glad to have you back at Casillion at any time. Regarding the Live Casino, the play-for-fun mode is not supported by the provider themselves and we do not have control over this. Regards, Casillion Support
The design is simple and really easy to follow. Customer support over chat was helpful and quick, and my withdrawal was approved under an hour!
Casillion has a good welcome bonus. Bonus was credited immediately and the website design is easy to follow.
Besides this their support is top notch - had a few queries and the agents responded within 5 minutes.
No problems with withdrawals which is always on peoples' mind!
All in all great casino and worth a try.
Online support is great, very helpful.
Reply via email very quickly.
Have a good selection of games
So far not been withdraw, but I have no fear at this casino
10/10
Nothing casino without problems, the deposit through a debit card (without problems)
Super fast payouts, Neteller withdrawal paid in less than 10 minutes.
Fast and friendly customer support on chat
No Microgaming games, but support told me they will add them soon.
Really helpful customer support, responds almost instantly and great offer of games and promotions.
I also love how nice it is just to browse and play the games at Casillion, even on mobile, it is a great experience!
Will definitely keep coming back.
The design is simple and really easy to follow. Customer support over chat was helpful and quick, and my withdrawal was approved under an hour!
Page is very easy and simple to be used.
Very fast payout, under 10 minutes to Skrill account.
Nice support, fast software. Trustful casino!
Can not cancel the bonus by myself , need to ask support help. It would be nicer if has more promotions.
Very nice chat support and at least he tried to help me. Actually I was told, that the casino (their slots) should run again in 1-2 hours without any problems, since I can't play on any slots, because they have very big server issues :-(
The Slots are not really working. I've made only a €10.- deposit with the 100% bonus, but now i'm trying about 4 hours to make any spin on these slots. At the beginning I could make some spins, but not more then 100 spins at once and after 300 spins I got free spins on "Jack and the Beanstalk" but the spin will never stop! I always try it again after 10-15 minutes, but then is only one single spin possible, but after that, the spin is again spinning forever and never ever stop.
So now I'm in a bonus round in the slot and still have to wait some hours, days or even weeks, to play the at least my free spins out. Not a very good start and for sure I'll never ever again make any deposit there.
Hi, Thanks for the review! We are still investigating the problem as it is unique to you. No other players have experienced it. We are in contact with the game provider regarding the issue. We would be happy to refund you your deposit in this case, just please contact us and let us know!
Great great casino. Good games, good layout.
BEST customer service and well I'm still waiting on my withdrawal but it was processed after maybe 8 hours.
Great place to play.
One of the best Casinos Online. Very good support and fast Payout. I wish all Casinos were like them.
They realy understand what "Customer Service" mean. They care about customers like no other casino do.
I wish Casilloin all Luck.
:)
Joined, made a deposit, did not take a bonus, got lucky, won a little and hey presto would you believe it got an e-mail within the hour of my withdrawal saying my money would be with me in 24 hours. And guess what?......IT WAS
No documents requests, no pending in your account for 5 days, wonderful !!
I dont mind giving it out to many bad casinos that I have played in, equally I dont mind giving praise where praise is due. Well done Casillon !!
Nothing really, sight lay out is good, resitricting your play ( deposit limits etc etc ) is simple and easy to find
Live chat is prompt and payouts were super fast, whats not to like !!
One small point it not clear from a lot of review sites if they accept K player, thye do
Very rare to find a casino that pays you promptly, often within 24 hours.
Customer service is excellent and no sooner do you send an email you get a response.
When you trust your money to an online gaming site you expect your cash when you win and your queries answered when you have a question.
No silly pending periods just goood old fashioned "putting the customer first"
Casillion, for me, has put trust back into on line gaming!!!
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Support is really great, I deposit into this casino because if you win, withdrawal goes quickly. Communication with this casino is 10/10.