- Available on mobile
- 24/7 live chat and email support
- Proven fair by independent auditors
- Several country and territory restrictions, including China and France
- Phone support limited to North America
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Captain Jack Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Captain Jack Casino is an online casino with an abundance of video slots, table games, and more. Instant-play options on desktop and mobile are available. Captain Jack Casino also offers live chat and toll-free phone support. The company behind the casino is licensed in the jurisdiction of Costa Rica.
Restricted Countries and Territories
Captain Jack Casino is unavailable to residents of several countries and territories. These include, but are not limited to, China, France and its territories, Hong Kong, Italy, Nigeria, Peru, the Philippines, Romania, Russia, and Serbia. A full listing of restricted areas can be found in the casino details section below.
Mobile Gaming
Some of Captain Jack Casino’s most popular slots and table games are available on mobile. No app download is needed to access these games, and they work on virtually all iOS, Android, and Windows Phone devices. Players just have to open the casino’s website with their mobile browser to get started.
Security and Fairness
Captain Jack Casino ensures player safety by employing SSL encryption from COMODO on all its pages. This technology converts sensitive data into unreadable text that cannot be decoded. It’s the same protocol used by all leading online banks and merchants.
All of Captain Jack Casino’s RTG slots and games have been proven fair by independent auditors. Players can rest assured that every game round is fair and unbiased.
- E-Wallets 24 hours
- Bank Transfers 10-14 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Being a RTG Casino, Captain Jack Casino offers the full line of RTG slots. Most of these are the well-known Reel Series Video Slots, which come with a variety of themes and features. The one thing they all have in common is a random jackpot that can be won on any spin at any bet size. Some of the most famous titles include Pirate Isle slot, Hillbillies Cashola slot, Cash Bandits slot, Achilles slot, and even big progressives like Aztec’s Millions slot.
Table game enthusiasts also have a good selection of games available at Captain Jack Casino. Among them are several Blackjack and Roulette variants, Pai Gow Poker, Vegas Three Card Rummy, War, Texas Hold’em Bonus Poker, Red Dog, and others.
Captain Jack Casino is also home to an abundance of video poker games. The site features everything from classic games to bonus and jackpot-style variants. Among them are Jacks or Better, Deuces Wild, Bonus Deluxe Poker, Mystery Bonus Poker, Double Jackpot Poker, and dozens more.
Captain Jack Casino also features a few specialties like scratch cards, keno, and bingo.
- +1 844 334 6448
- [email protected]
Support
Players at Captain Jack Casino can get in touch with a support agent quickly. The preferred method of contact is live chat, which is available in the casino lobby. Players who live in North America can also call the casino using its toll-free phone number. Those who prefer can contact the casino by email as well.
Complaints
Read the complaints other players have left for Captain Jack Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
You can actually win at this casino! I have made withdraws of 1000 and 3000 here. Received one as a check and deposited it into my account without issue the other was a bank wire also without issue. So many casinos are a waste of money, this one I can say you have a shot at winning. I deposited 50 for their no rules bonus on each of my wins. That's 4000 for 100. I will continue to deposit and play here. Captain Jacks is my go to online casino.
It did take a long time to get my withdraws. Expect wait times of up to 2 months. Yes up to 2 months. So if you are waiting for a payment it WILL come. You just have to be a bit patient.
Great games, big bonuses - they have some real fun interactive games, and live chat is supportive
EXTREMELY slow withdrawal - I actually won about $40,000 the other day, and I am trying to see if they can give me the bulk amount. Unfortunately, they say they can only "send $2,500 at a time through their processors, which can take 4-30 business days, and then send the next $2,500" sooo at about this rate I will see $2,500 every month and a half for the next year and a half. Blah - if the withdrawals were faster, I would play this casino much much more.
I just want to say although it took a longer period of time I did receive 2 of my 3 withdrawals. So thank you very much.
I will still play at this casino going forward. Just have to be patient with withdrawals.
They pulled withdrawal out of casino quickly... called to verify my info quickly was told I would have check next week and it's been close to 5 weeks. If it all happen this way would have been great... that's why I continued to deposit there.
I would not play at this casino.
I have 3 pending withdrawals and can not get them to give me an answer on pay outs. I have email them 3 times and no one responds. I have talk to live chat and they keep telling me it has not been approved. It's been almost 2 months. I don't think I'll play here again. I really would like a direct answer please!
Great games and wonderful bonuses. I haven't yet tried to withdraw any money but I have high hopes with this casino.
Loved the regular bonuses and promotions and their layout is very appealing as well.
Could have a quicker pending period but I still got my money relatively fast anyway.
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Only the bonuses and read the fine print good selection of games
Difficult to get paid and if you do it is a horribly slow process 5 weeks minimum no matter what they say, extremely poor customer service with the exception of Alice